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Jay's RV

3.0 (4 reviews)

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Ask the Community - Jay's RV

Bourbon RV

Bourbon RV

(11 reviews)

Don't like to leave bad reviews but... We are traveling…read morecross country and the AC froze up so needed service to clean/check unit. I called to see if they were able to take care of us. Was told "Josh" was not at desk and would call back. Never heard from him but we stopped anyway - bad move on our part 2 hours later - to be told Josh, was as lunch .They had to wait to hear from unavailable "Josh". We left. Got it done in Springfield and that biz couldn't have been nicer.

I took my camper for a full inspection prior to heading to Louisiana for hurricane relief work…read more Josh assured me they had checked every appliance. Paid $355. Arrived and hooked up the water....massive leak in back of the camper. I had to dry camp the 18 days. Returned the camper to Bourbon RV for repair with the assurance there would be no labor charges due to them missing the leak. The water heater was the source of the leak. This refuted the statement that "all appliances were in working order". Prior to picking up the camper, Josh assured me that he had personally checked everything including the tires. When I picked it up, there were labor charges on my bill. Josh removed them at my insistence. I paid close to $1200. On my way to do hurricane relief in Georgia, there is an issue with the tires?! I've been stuck here 6 days while a repair shop worked on it. Three out of four tires were not seated tightly on the axle, and were 18 lbs lower than prescribed?! All this to say that the lack of integrity and good service at Bourbon RV is shocking. DO NOT USE THIS COMPANY.

Travers St Louis RV

Travers St Louis RV

(41 reviews)

My husband and I flew into St. Louis from Texas this weekend and rented an RV from St. Louis RV. I…read morecan't go on enough about how great the experience was! I found them online and put down my deposit. The RV we got (a Class C) was bigger than I anticipated. Very spacious and could sleep 10 people! Luckily it was just the two of us and my son meeting us at our RV spot for a family reunion. In the evenings we had plenty of room for a group to play cards, snack, etc. Anyway, about the experience.... Lora was very good at sending reminders of when the payment was due, emailing the paperwork for us to send back, etc. I was disappointed that we were the last in line to pick up our RV to start our vacation (3PM instead of 2 like I thought) but she ended up letting us bring it back an hour later which actually worked out better! The RV was clean and they did a great job of showing us how to use it. They were even available for a phone consultation (after hours) when we forgot one of the steps for leveling the motor home. I loved the fact that they didn't charge extra for generator use and we had a generous amount of miles that could be used per day. They even cleaned out the sewer for us when we dropped it off and refilled the propane so we didn't have to mess with any of that! All we had to do was bring it back full of gas which is very easy because there is a gas station across the street. Dropping it off was a breeze and took no time at all! I wish we didn't have to buy extra insurance as our car insurance would have covered it, but Lora explained that not all insurance companies are the same, and it was just for precaution. Luckily the extra insurance was not that much. I will definitely use them again if I ever need to rent another motor home in the St. Louis area. (Unless I can convince my husband to buy one!)

Awful place to purchase from! I am having to cancel my financing because in four months they were…read morenot able to give the bank the correct information and were also unable to send in the correct amount of money for registration so I have had possession of a vehicle for four months with no tags and no attempt to resolve my issues with Travers. They are either going bankrupt or have a severely alcoholic owner.

Jay's RV - rv_dealers - Updated May 2026

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