1. Nationwide Trailers - St Louis

0

Wentzville, MO

Nationwide Trailers - St Louis

5.0 (1 review)
Closed • 8:00 am - 5:00 pm
Updated 2 months ago

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8 months ago

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Travers St Louis RV - 2021 Kodiak Ultimate 2921FKDS

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Today I went to Travers St. Louis RV with an issue with my 2018 Dutchmen Atlas 5th wheel…read more Once again I discussed my issue with Matt who has been great to work with! Nichole my service advisor was able to order the parts and set a date to install a new bedroom A/C. Thanks again Stl RV in helping me out and appreciating my return business!

If I could give this dealership 0 stars, I would. We…read morepurchased a brand-new 2026 travel trailer less than a month ago. As part of the purchase agreement, the dealership agreed in writing to repair a shower wall that was severely bowed. When we got the camper back, the repair was unacceptable. The shower wall is still bowed, and now the bottom is pushed out even farther. Instead of looking like a new camper, it looks like a used shower was installed. We were then told that this was "the best they're going to do." When I tried to discuss the issue with Glen, the sales manager, he refused to listen to my concerns and ended the conversation by hanging up on me. That level of customer service is completely unacceptable, especially after making a major purchase. The most frustrating part is that the dealership promised to fix the issue before the sale, even putting it in writing. Once the paperwork was signed and we took possession of the camper, it felt like those promises no longer mattered. We also purchased an extended warranty, so there should be no reason for a legitimate defect like this to be dismissed. Based on our experience, I cannot recommend this dealership. If you're considering buying a camper here, make sure every promised repair is completed correctly before you take delivery, because getting them to stand behind their work afterward has been incredibly disappointing.

Nationwide Trailers - St Louis - trailerrepair - Updated October 2026

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