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Dean Team Subaru

3.1 (92 reviews)
Closed 9:00 am - 6:00 pm
Updated 2 weeks ago

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Went to look a few days ago. Liked that they appear to be locally owned and had a decent selection. Car and salesman were fine and wondered about pricing. All one has to do today to find fair pricing is get online and that's what I did. Asked them if they'd meet competitors price and they said nope. I'll go elsewhere then. They do NOT have competitive pricing at all. I'm not talking a hundred bucks here-I'm talking over a thousand plus dollars that you can save. Go elsewhere and find a dealer who wants and appreciates your money and your business!

Their warning and how much I would have to pay to fix it.

We have had two bad experiences at this dealership. The first was enough to keep us away for years. The second was forced because it was the place I needed to go to for an update on my computer in my Volkswagen. That was free so I thought it was fine- they couldn't cheat me right? When I came back to get my car they warned me and said the mechanic said "I don't feel right letting you even drive this car away because the break drums are so bad it's dangerous". I told them I had a master mechanic and I would drive it over to him to check it out. He took photos of the drums that were just fine. I drove back to Dean Team and asked to talk to Mr. Dean. I showed him the photos first and he said they were brake drums that looked just fine. Then I told him his mechanic told me he didn't even want me to drive off the lot because they were so bad. He said he would look into it. He called me about a half hour later and said he stood by his master mechanic. A man who runs this company and he "stood by his mechanic" when he told me himself by looking at the photos of these drums they were perfectly fine. I don't want anyone else to be cheated. This happened on 12/30/2019.

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8 months ago

Great experience leasing a new Forester. Shawn was very patient and helpful. The whole team is fantastic.

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Tom K.

Thank you for your great review, and your business!

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4 years ago

Gabbi malone helped me buy my dream car. She was very patient with me and had a great attitude. Very happy

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Thank you Rachel for your great review, and your business!

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Ask the Community - Dean Team Subaru

Review Highlights - Dean Team Subaru

Louis four years ago this crew had a great reputation.

Mentioned in 5 reviews

Read more highlights

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Dean Team Hyundai - BBB has determined that Dean Team Automotive of St. Louis meets BBB accreditation standards, which include a commitment to make a good faith

Dean Team Hyundai

(76 reviews)

I walked in wanting to test drive and Brian asked me as soon as I walked in how he could help. He…read morewas able to get the Santa Fe calligraphy for me and even cooled the car down before we went out since it was warm out and I was wearing shorts lol I thought that was very thoughtful. He explained some of the new tech inside and some options I didn't even realize it had. I had to adjust to the shift being on the steering wheel instead of the middle console so it was trial by fire but I really loved it. When I got back Brian was happy to hear that I loved it but I did preface before we left the lot that it was the first dealership I walked into and that I want to test drive multiple vehicles. He definitely gave me more info and comparing to the models I wanted to test drive which I appreciated, but luckily my husband already told me everything he said because he is into cars. He didn't push which I also appreciated. I'm just not ready to purchase yet. I did receive a follow up call two days later and got more info. I let them know I have a Honda with not even 60k miles so it will still be awhile. I just wanted to test drive so I knew far in advance. I appreciated that they said they understood and that I barely touched the surface with the Honda and they appreciated my candidness. Like I told the caller, I'll come back and work with Brian because I'm loyal so don't worry!

I went to have my 2013 Hyundai Sonata serviced, oil change and asked to have my engine that was…read moresounding a little rough looked at. I even paid to have a mechanic drive it to help diagnose the issue. Was told that they thought it might have been low engine oil, which they replaced. Fast forward 3 days and I am broken down on the side of the freeway because my engine failed. Was also shown a cabin air filter and told it needed replacing only to have the manager turn to someone else and tell them that was their filter. I checked and mine was never removed. I think they must just have a filter that they show everyone. Have been coming to this dealership for 12 years because that is where I bought my car, but service has gotten steadily worse and I will never go back. Like the Hyundais but will buy from someone else

Dean Team Subaru - usedcardealers - Updated May 2026

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