You can stop looking for service anywhere else. Honda of Frontenac far surpasses all the rest…read more Fast, friendly, professional staff.

I am writing this harsh review because my recent experience with this service center was completely…read moreunacceptable. I brought my vehicle in for a simple oil change, and when it was returned after being washed, the car's antenna was missing. I discovered this when I got home and immediately called their service department multiple times. Instead of taking responsibility and fixing the problem, they refused to replace it. To make matters worse, the service manager, Shannon, has been blatantly avoiding my calls, even after I left several voicemails explaining the situation. This is unprofessional, disrespectful, and shows a complete lack of accountability and basic customer service. I usually go to Dave Mungenast and have never had issues like this there. Due to scheduling conflicts, I decided to give this place a chance for my last two visits. That was clearly a mistake. I will never return to this service center again, and I would strongly caution others to think twice before trusting them with their vehicle.

took my car to one auto repair,they charged me for looking at it,but said they could not repair,I…read moreNEED to go to a dealer. Went to speed way,did a very minor thing,with dummy lights,and fixed the warning lights,and said there was no charge,I was extremely pleased,and impressed with there honesty !

Good service . Speedy service…read more Reasonable service. The kind of service that makes you want to go again, when you need service in the future.

I had been thinking about getting an Audi S3 for a long time, and kept seeing one parked at Audi…read moreKirkwood every time I drove by. One day, when I pointed the car out to my wife, she said "why don't you test drive one to see if you even like it?" I was met by salesman Sam Hall who answered every question I had about the car, and we then went on a test drive. Unfortunately, the S3 was even better than I had imagined. I then asked if they had any other colors in stock, as I was torn between two different blues. They didn't have another S3 in the other blue, but they had an RS3 in that color, which Sam volunteered to go get and park them next to each other so I could compare them outdoors side by side. Once I decided I wanted the car I had tested, we had to agree on the value of not one but two cars I wanted to trade in. Not only did they give me fair values for my trades (they even matched CarMax's offer on one of them), they took over 10% off the the MSRP on the S3 I bought. The salesman also asked me if I was a Costco member, which I thought was odd, but it turns out that saved me another $300! Everyone I met in the dealership was super nice, including the F&I guy Bill Stringer who prepared all the paperwork for me. As an example of how thorough this dealership is, after you buy a car there they take you down to both parts and service and introduce you to them as well. I am 67 and come from a car industry background, and I can tell you I have never had as positive an experience buying a car in my life. Highly, highly recommend this dealership if you're after an Audi.

Working with Jasmine, Neil, and Taz was a great experience. They even delivered the new 2026 Audi…read moreQ3 to my house. Great team and great experience and communication. Kevin S.

Nate Hopson and the family at Mungenast Lexus were fantastic…read more They walk us through the purchase of our new TX350 without any reservation. They are very professional. I'm looking forward to a continued relationship with Mungenast. This is our second car we have purchased from this organization. Would recommend to anyone. yours truly a satisfied car owner.

1 star -- Mungenast Lexus of St. Louis We were in the Lexus…read morecustomer lounge for a body-shop estimate on our 2017 NX. My wife stepped onto the lot to look at another Lexus while we decided "repair vs replace". When she asked the body shop manager, Gary, if the estimate was ready, he reprimanded her for leaving the waiting room. She said she was treated like a kindergartner. She was visibly upset. Her point is that they would have never spoken to a male customer in that tone of voice; she is convinced I never would have been treated that way. After thirty years of marriage, this is the first time she has ever leveled a charge of misogyny. She swallowed the disrespect.....I will not. He reprimanded her in front of another employee, so this was public humiliation being used. Our Lexus salesman, Scott Campbell, was in the room, witnessed it, and failed to step in or defend her--effectively placing her at the bottom of their hierarchy. In fact, Scott apologized on two separate days, which shows that he knew it was entirely unacceptable. Gary did not apologize. We have bought Lexus vehicles for years. We were shopping for our fifth Lexus. We will buy another Lexus. We will not buy it here. A customer looking at cars on a Lexus lot is not a child who left detention. As a retired Parkway School District teacher, my wife spent decades teaching accountability and basic human respect; watching a business abandon those standards entirely is nothing short of reprehensible. On Google, the dealership's OWNER replied with this exact quote: "Thank you for your feedback. However, Gary is not affiliated with Mungenast Lexus. He is an employee of Mungenast Collision Center, which utilizes Mungenast Lexus for body estimates... you will need to contact the manager... directly. Thank you for your understanding." We were in the Lexus lounge, at an appointment set up with Lexus, looking at a Lexus, with a Lexus salesman present. They later removed that embarrassing reply from Google. Directing us to another Mungenast letterhead does not change how my wife was treated in their store. There was no apology in that response. Their response was a pathetic, cowardly attempt to dodge accountability. Based on this weak reply, we've decided to cancel our lifetime Lexus customer status and walk away from the Lexus franchise entirely. There are other brands that appreciate lifetime customers. That is not the Lexus experience. And this is not how an "elite" dealer is supposed to treat customers. Based on the behavior....we escalated to corporate. Based on the Google response....we left the Lexus franchise. After four Lexus cars, we purchased a 2026 Acura instead. Update: When we reached out to Lexus corporate, our only request was a genuine apology from the owner regarding the mistreatment we experienced. That never happened. Instead, their Fixed Operations Director replied publicly with a hollow gesture, immediately followed by an absurd defense: he claimed that an on-site worker wearing Lexus gear and operating right on their grounds was comparable to 'leaving a one-star review for a vendor operating out of another building,' while simultaneously whining that we didn't address the issue privately behind closed doors. Their sales rep was present and did nothing. Because they clearly prefer standard PR deflection and dodging responsibility (gaslighting) over basic accountability, we are walking away from the Lexus brand for good. PS: On a separate scoring system for sales alone, I'd also give them one star. When a 25-year Lexus household agrees to the price on the window sticker and offers to pay cash if they waive their $599 dealer fee, we made a very fair offer. How much did they drop their price from list? Nine dollars. An insult.

We have purchased another car from Enterprise. We want to thank Dan Gunn for guiding us to a…read morehandsome looking and comfortable driving car that will fit perfectly in our transportation needs. Also thanks to Mr Cory Doerr who efficiently took us through the pile of paperwork to close the deal. And we thought we lived in a paperless world! We have purchased several cars from Enterprise over the years and have always found the personnel to be friendly and efficient. And we have had good service and always ended with a quality product. Thank you. Sally and Don.

I bought a car here. The brakes were shot, but I did not catch it. They did agree to fix them. The…read morecar was totaled, and the Ladue office did NOT help me navigate the process. In fact, the bank had to tell me what Ladue office was bound to do. The professional thing to have done would have been to sit down with me and fax the forms in and clarify the process, which the Ladue Enterprise office did not do. I will never buy a car for Enterprise again, and I do not recommend them to anyone.

Just went in for an oil change and they are professional and courteous. In and out pretty quick.read more

Matt the sales representative made this easy. He was professional, stayed in touch when it looked…read morelike we might walk, and helped us off the RDX when that screen did not work for my wife. We bought a 2026 ADX. Fair price, fully equipped, one small negotiation, quick acceptance. Rich in finance made the check and paperwork simple. We were greeted on the lot and handed off cleanly. We were Lexus people -- four vehicles. The Lexus dealership next door treated my wife with hostility, so we would not buy there. This store treated us like adults. She loves the car. A friend of mine had a poor Lexus experience and also ended up in an Acura from this desk. We will be back.

Never has Buying or Selling A Car been so easy.. Hats off…read moreto Jay Grossman and his entire staff for not only Making the experience easy, But fun too. I highly recommend Visiting these people today To get Started ! https://www.iautoagent.com/

Great experience. I've seen the bad reviews and they are misplaced. Iautoagent is a broker. The…read moredeal is actually with the seller. I've used them great success. They provide me with all Carfax reports, inspection reports, and even recommend a good warranty which I always buy.

Wade was my sales associate, and I couldn't have asked for a better experience. From the beginning,…read morehe took the time to listen to what I was looking for and then used his years of experience to put together a deal that worked for me. He made sure I was comfortable with both the vehicle and the financing, and I never felt pressured. I truly appreciate his professionalism, knowledge, and genuine desire to make sure I got a quality vehicle and a great experience. I would highly recommend Wade!

My wife and I recently had an exceptional car-buying experience as a result of Wade Sandrell, our…read moresalesperson who exemplifies what customer service should be at a top-notch level. It was pleasure of purchasing our new high-end Toyota hybrid from Jay Wolfe Toyota, and we can say without hesitation that this was an exceptional experience from beginning to end. What truly distinguished this purchase was the professionalism, character, attentiveness, and genuine care demonstrated by our salesperson, Wade Sandrell. From the moment my wife and I walked into the dealership, Wade Sandrell consistently gave us his undivided attention, patience, and personal commitment. That level of attentiveness continued throughout the entire process, including the approximately four-month wait while our high-end hybrid Toyota was being manufactured at a Toyota production facility. Of course anyone who has ordered a highly sought-after vehicle understands that waiting several months can create uncertainty and anticipation. Wade remained engaged, communicative, professional, and reassuring throughout that entire period. What impressed us most, however, was that Wade's excellence went far beyond simply selling us a vehicle. His genuine way of being, personal values, integrity, character, and commitment to his customers were evident throughout our entire experience. He wasn't simply focused on completing a transaction. He focused on building a relationship, understanding our expectations, answering our questions, paying attention to the smallest details, and making certain that we felt valued every step of the way; that distinction mattered. In fact, Wade Sandrell made the difference in our decision to spend our money at Jay Wolfe Toyota rather than returning to the Lexus or Mercedes-Benz dealerships we have purchased from in the past. When customers have options and especially when they are considering premium and luxury brands, the experience surrounding the purchase can be just as important as the vehicle itself based on our interactions. Wade, on behalf of the Jay Wolfe Toyota dealership earned our business through trust, professionalism, and genuine customer care. His personable approach, attention to detail, responsiveness, patience, and ability to establish a meaningful customer relationship were truly outstanding. He demonstrated that exceptional salesmanship isn't about applying pressure or simply closing a deal. It is about listening, understanding, communicating, serving, and building trust. From a customer's perspective, Wade Sandrell is a model for what a vehicle salesperson should aspire to be and emulate. He represents the type of employee every dealership should want representing its brand. We would also like to extend our sincere appreciation to the Finance Director at Jay Wolfe Toyota. The finance portion of purchasing a new vehicle was thorough, but it was not complicated or stressful, and the entire process was handled with exceptional professionalism and precision. The financial requirements were seamless, organized, transparent, and efficient, helping ensure that the purchase of our new vehicle proceeded smoothly from beginning to completion. My wife and I also appreciated the information and guidance regarding preventative maintenance and available options designed to help us keep our new vehicle in pristine condition, dependable operation, and long-term operational readiness with a high regards for safety. Such level of follow-through reinforced our confidence that our relationship with the Jay Wolfe Toyota dealership extends well beyond the day we drove our new vehicle off the lot. We are immensely appreciative of the dealership owner, our salesperson, Wade Sandrell, the finance director, and the entire Jay Wolfe Toyota organization for the exceptional new vehicle purchasing experience and leadership demonstrated. If you are considering purchasing a Toyota, we highly recommend giving Jay Wolfe Toyota an opportunity to earn your Our five-star rating is easy to give and thoroughly desIerved.

Yep it is the bi-annual fun time for one of the cars. Emailed Autos of Europe overnight the next…read moremorning they said bring it that afternoon or the next day. Jeff was super helpful and responsive. Car was completed in short order. Over the years, on several Volvos and a SAAB they have completed all types of services from corrective high pressure AC sensors to preventative timing belt replacements time and time again Jeff and the whole team at Autos of Europe have delivered prefect repairs. The costs are always less the a dealership. They have the tooling and diagnostic equipment to get the job done. Most importantly the have the experience to use the tool effectively too. Responsive, Professional, Accurate, Honest are some of the words that come to mind with each visit.

These people are crooks. i took my car in cause it was shaking when I applied the brakes. they told…read moreme rear rotor and disc put them on applied to everything I drove around the corner. I applied the brakes. My car was still shaking $$1900 in my doing the same thing I take it back. They get on one hand and one knee your front brakes or rotors is bad. You need to do that you have my car for three days and you told me it was the rear I paid for it and you changed them my car was still doing the same thing now you're telling me that I have to pay another $600 to do the front they charge me 200 for some cheap brakes the brakes rusted in a month every time I press on them, they squeak and squeal. I can't park on a hill because I keep hearing clicking from my brakes like they're not even set properly when I break or whatever that main break is such a like the car is oh my God never have I ever had a Mercedes-Benz this way until they put their hands on my car and this is my fourth Mercedes-Benz by the way. When I say save your time, save your money and save yourself. Oh wait now I have a check engine light on and I had a shop put it reader or whatever and they told me that the sensor is spontaneously and I don't wanna take my car back up there so now I'm around with a chicken engine light because I'll probably eventually have to pay someone else to redo my front brakes obviously because they're rusted and they sound like crap and probably go through into the whole break job all over again so yeah $2200 wasted the worst experience ever

Went to pickup a mirror for our new Rav4 as it did not come with a mirror with a garage door…read moreopener. Service was quick and the part was perfect and the staff were friendly. Had a bit of a hard time figuring out where the parts entrance was, but that was the only issue.

Bones, helped us pick out our Toyota RAV4, and he did it the right way clear communication, zero…read morepressure, and a whole lot of common sense. He explained things and made sure we understood every step of the process. That already puts him ahead of about 90% of the field Buying a car can feel like wandering into the wilderness without a map, but Bones had a plan, stuck to it, and executed it well. No gimmicks, no nonsense, solid fundamentals and great service. If you're looking for someone who runs a tight ship and gets results, Bones is the guy you want helping you land your next vehicle. Highly recommend.