Everybody was very friendly and helpful. We did a demo drive which was excellent and our advisor…read more(Trev) explained everything to get us started really well so we enjoyed it so much.

I'm extremely disappointed with my experience. I had store/service credits that expired with no…read morenotice or reminder of any kind. I came in to use them 18 days after the expiration, and instead of any effort to resolve the issue or offer a reasonable accommodation, I was essentially brushed off. What made this worse was the manager's response: "Read the fine print next time." That kind of dismissive attitude is unacceptable, especially when the situation could have been handled with basic professionalism and customer service. I understand policies exist, but good businesses communicate clearly and treat customers with respect when there's a problem. This location did neither. I won't be returning, and I can't recommend it to anyone who expects fair warning and courteous treatment.

Great car buying experience! I found the car online, called and spoke to Eric, the owner of…read moreGallery, and he gave me insightful information on the car. I was very interested and asked that he arrange financing in advance of me coming in to see the car in person---I live about 240 miles away in suburban Kansas City. I arrived Saturday morning and was greeted by Rachel the office manager who was expecting me, test drove the car, and then finished up the paperwork. It was all so easy and laid back. A slight problem was discovered with the cars locking mechanism just as I was prepared to leave for KC, so Rachel arranged for a repair shop very near my home in Overland Park to take care of the necessary repair. First class service, and you will find a terrific group of employees at Gallery Motor Company. My Lexus ES300h is exceptional, and I couldn't be happier with my purchase!

Very unprofessional , told us they would hold a car after driving there told us it was sold .read more

Brandon Hayes was high-pressure and didn't seem to really listen to my needs and wants. I don't…read morerecommend Brandon nor Enterprise Car Sales for this reason. I felt judged by multiple staff members, because my ID wouldn't scan. They treated me like I had a fake ID or something which was pretty funny because I provided my insurance as well and they still had to talk their manager into "letting" me take a test drive. Safe to say, I won't be buying a car from this location or company anytime this century.

I didn't wind up buying anything from this place, but I wanted to leave a review just because my…read moreexperience was fairly positive. I came one evening after just making an appointment maybe thirty minutes beforehand, and I was connected with Raphael. There were two cars that I was interested in, and while one of them wasn't available at the time, I was able to look at the other car I was interested in; the other was at another Enterprise location and not on site at the time. I would have liked an offer to test drive the car I saw, but I acknowledge I arrived here about fifteen minutes before the place closed, which is a little late perhaps. Raphael is a great conversationalist, and after the we met he followed up with me and even let me know when the other car I was interested in was available for viewing/test driving. I will say that he's not the best at remembering our conversations since he called me back more than once after I told him I would need a while before I got back to him, but he's overall friendly and professional. At this point though I had already seen another car in the area that was more competitively priced than Enterprise's, but I'll definitely keep Enterprise in mind for future business.

We've bought two cars there. Always great service, and had a cup of coffee while I waited. Faster…read morethan anticipated -- and they included a free car wash.

This was a frustrating experience going in for an oil change. It starts when you walk in and see 3…read moreadvisors looking down at their screens and when one looks up and greets you with a "You need help?" The service advisor told me I was in for a wheel rotation despite what the dashboard message said - "Oil maintenance required" . Despite what I set the appointment for and what the vehicle said - he insisted on making his point and ignoring the fact I wanted and need an oil change. Said I was early - never acknowledged that the Toyota dash could be wrong or misleading. Several other employees watched this including other advisers and no one stepped in. This turned into an escalation where he ended up telling me to take my business elsewhere. I did - within 30 minutes I got a call from the manager wanting to make things right because "we got off on the wrong foot" I didn't get off on the wrong foot - the advisor was a condescending jerk who made it all about him being right and proving himself right despite me being there for a simple oil change because the vehicle said I needed oil service. Jay Wolfe service is a miserable outfit and I cannot recommend them at all - especially if you know what you think you want or your car tells you what you want.

This is my second car buying experience at Bommarito West County PreOwned and it was just a…read morepleasant as my first. I reached out on their web page about a vehicle and got a response very quickly. I set up a time to come in and meet with Tim McCoy to show me two vehicles I was interested in. Tim was waiting for me when I got there and quickly introduced himself to me. He had the cars up and running with full blast AC on, and thank goodness cause it was hot that day. I did a ton of research prior to viewing the vehicles so I had very little questions for Tim but the ones I did he answered quickly and sharply. Went for a quick test drive of the vehicle and was sold. Tim was a solid sales man and you could tell he cares about customer relationships. The negotiation process was a breeze, I knew what the values were coming into it and Bommarito had fantastic pricing up front. Only played a little bit but hey, it's part of the fun. Bommarito had good financing terms with several banks (always cheaper rates if you go to the bank first), and offered a solid warranty that I bought. All in all it was a fantastic experience and you can tell most Bommarito employees take pride in working there. I always check their website first upon car shopping. We will be back in a few years. Personal thanks to Tim for a great experience.

I bought a Chevy Bolt EUV last month. Overall I am happy with the vehicle…read more On purchasing the vehicle I saw the EV charge cable was missing. I was promised a cable. They ordered one from eBay and it arrived a week after I purchased it. On opening the box the supplied cable did not include the adapter to plug into the wall. Well they promised a cable and did not promise it would work I attempted to follow up and see about ordering the needed adapter. They ghosted me. I ended up buying a working cable from Amazon that was cheaper than the OEM cable from eBay.

I prefer a brushless car wash as my vehicle has a soft top. This one is brushless. It's not the…read morecheapest but there are free vacuums and trash cans, etc. Bonus you can get gas in the same stop. Also the Mobil on the Run is pretty well stocked. I've been here twice recently and I'm thinking of getting a membership. It's conveniently located in the valley across from all of the stores. My one complaint is you can pay for the car wash at the pump as you are paying for your gas. I can live with this though. I'm sure I'll be back!

Quick car wash service! It was my first time using automatic moving car wash service.read more

Only use to test drive your car or sell your vehicle for above traditional trade in price…read more The team is a bunch of young men just clocking in for a job. They are not well versed in car knowledge and needed to read off a sheet to tell me about the 2 car models in the same brand! The area is spacious and has charging ports for phones and a fun coffee machine to use as you wait. It is all flat and one level so it is accessible for wheelchairs and they will bring the cars right to the front if you ask.

Great staff!! Cleanest bathrooms I've ever seen! From the moment I walked in everyone was super…read morenice and helpful.

I was in a car accident last week and there's a chance my car is totaled. My husband and I decided…read moreto start looking at cars - just in case! We're interested in checking out the Kia Telluride. We went to Jim Butler Kia on a Monday evening. We actually made it in the door without being attacked by multiple salespeople. We spoke with Tyler and explained that we were not prepared to buy anything yet, but wanted to see a Telluride and test drive it. Tyler showed us one and we drove it around and afterward he showed us another one that had different options on it. He answered all of our questions and was never pushy. As we were leaving, I mentioned that was the most pleasant visit to a dealership we'd ever experienced. If we end up getting a Kia, Tyler will get the sale!

Wow, a standing ovation for Keith, the "service manager," for proving that things can, in fact, get…read moreworse every time they touch your car! I brought mine in for simple cosmetic work (because silly me, I paid extra for all those "warranties") and somehow they managed to turn it into a full-blown disaster--three times in a row. They love keeping your car hostage for months, denying you a loaner, and then act shocked when you're upset. Picked it up after being told it was "fixed," and--guess what?--still broken. Trim hanging off, doors scratched like a cheap toy, and Keith's attitude? Chef's kiss of arrogance. If you enjoy wasting money, time, and brain cells, Jim Butler's your place. If not, run.

This is the absolute worst dealership we have ever worked with !!!…read more The owner is a complete jerk & they sell cars that are broke , and they know they are ! We bought a truck from there , two weeks later had to put money in to it & about two months later had to put SOX THOUSAND dollars worth of work in to it. We tried to talk to the dealer about the problem & they BLOCKED us on Facebook so that we couldn't ask any questions. If you want a quality car and good service, look ANYWHERE but here.

Excellent experience with STL Auto Brokers. Very friendly salesmen and managers. Very low pressure…read moreand no games with pricing like other dealerships play. I'm very happy with my new truck. Thanks guys!