Great car buying experience! I found the car online, called and spoke to Eric, the owner of…read moreGallery, and he gave me insightful information on the car. I was very interested and asked that he arrange financing in advance of me coming in to see the car in person---I live about 240 miles away in suburban Kansas City. I arrived Saturday morning and was greeted by Rachel the office manager who was expecting me, test drove the car, and then finished up the paperwork. It was all so easy and laid back. A slight problem was discovered with the cars locking mechanism just as I was prepared to leave for KC, so Rachel arranged for a repair shop very near my home in Overland Park to take care of the necessary repair. First class service, and you will find a terrific group of employees at Gallery Motor Company. My Lexus ES300h is exceptional, and I couldn't be happier with my purchase!

Very unprofessional , told us they would hold a car after driving there told us it was sold .read more

I was in a car accident last week and there's a chance my car is totaled. My husband and I decided…read moreto start looking at cars - just in case! We're interested in checking out the Kia Telluride. We went to Jim Butler Kia on a Monday evening. We actually made it in the door without being attacked by multiple salespeople. We spoke with Tyler and explained that we were not prepared to buy anything yet, but wanted to see a Telluride and test drive it. Tyler showed us one and we drove it around and afterward he showed us another one that had different options on it. He answered all of our questions and was never pushy. As we were leaving, I mentioned that was the most pleasant visit to a dealership we'd ever experienced. If we end up getting a Kia, Tyler will get the sale!

Wow, a standing ovation for Keith, the "service manager," for proving that things can, in fact, get…read moreworse every time they touch your car! I brought mine in for simple cosmetic work (because silly me, I paid extra for all those "warranties") and somehow they managed to turn it into a full-blown disaster--three times in a row. They love keeping your car hostage for months, denying you a loaner, and then act shocked when you're upset. Picked it up after being told it was "fixed," and--guess what?--still broken. Trim hanging off, doors scratched like a cheap toy, and Keith's attitude? Chef's kiss of arrogance. If you enjoy wasting money, time, and brain cells, Jim Butler's your place. If not, run.

Great experience. I've seen the bad reviews and they are misplaced. Iautoagent is a broker. The…read moredeal is actually with the seller. I've used them great success. They provide me with all Carfax reports, inspection reports, and even recommend a good warranty which I always buy.

WORST EXPERIENCE EVER!!! they blocked you when they almost…read moregot you in a car accident because of they're vehicles in poor shape

BUYER BEWARE! I…read moreleased a 2024 Defender 130x from your Chesterfield, MO dealership a week ago and am VERY unhappy. We were misled to believe it could handle serious off-roading. We had multiple conversations about what we wanted to do with us and were assured it was the vehicle for the job. Not ONCE were we told that the V8 is the only one that can do that. Within 5 days of acquiring the vehicle, we attempted to take it off-road (and by off-road, I mean an EASY-rated trail). This should have been a piece of cake. It was not. Twice it almost had to be towed out by a Jeep because it was sliding backward on a very minimal, dirt road. On top of that, the items we comprised for the ability to have a rugged vehicle are a disgrace to automobile manufacturers. The app keeps glitching, so remote start works...sometimes. The interface struggles, freezes and goes blank. It keeps switching driver profiles. The USB cover barely stays attached to the car and rattles loose on bumps or when you unplug the cable. CarPlay can't seem to switch back and forth with your UI, so when I listen to or send a text, I can never get back to my music and have to restart. The interface glitches on me DAILY - freezing when I am trying to use navigation, CarPlay, and cameras. We went back to the dealership on Monday. And were persona non grata. I wrote a glowing Google review of your dealership the night I got my new vehicle, impressed by the level of care and attention (I have since removed it and am holding off on revising it and posting other reviews until I see how this issue is handled). Apparently, that goes right out the window after you complete a transaction. After 45 minutes of waiting for the manager, another sales associate said "Yeah, these things can't wheel...you want the Defender of the 90s"... Yet again, we were misled about what this is capable of. Ryan said he would email options to deal with this. He didn't. The owner, Jordan Aron, was even less helpful - offering to buy back the car (again, ONE WEEK LATER) at a loss to me of $17k, offering me $95k which is less than KBB trade-in, and still requiring I pay tax, title and registration for a total loss of $22,544. So, now I have an expensive vehicle that was grossly misrepresented and I am beyond unhappy. When I posted my experience on Facebook, they blocked me. The car looks great, that's about it. Is this who you want to do business with???

I've been driving past this location since they opened 8 weeks ago, planning to try them out as…read moretheir location is much more convenient for me than the other Land Rover dealer in the region. 1) great service. I was promptly met upon driving up by Blake, checked in and given a tour of the facility while my LR4 was being worked on. 2) quality work. Complimentary multi point check and car wash, plus good pricing on other services. Identified some issues to get taken care of but no pressure on getting them done now. 3) nice and comfortable wait. Free coffee, comfy couches, good ambiance and of course the latest Land Rovers and Jaguars. Bottom line. I will be back.

Mike Baugh from Sales and Bijan Porshahidy from Finance helped me pick up this fantastic 535d…read moreXdrive on February 28th! Fast responses, easy paperwork online, was in and out of the dealership within 30 minutes signing a wet copy for my title. I highly recommend you ask for Mike, my sales experience was great, he even took photos and videos of the engine bay, underneath the vehicle, and highlighted everything. I was able to drive this back from St. Louis to Chicago with no issues and a full tank free of charge! Excellent customer service that I did not expect going to the average dealership. Thank you again Mike and Bijan from Lou Fusz Ford!

They should just close the service department. They did everything wrong and will do anything and…read moreeverything to avoid warranty work. I even wrote the warranty claim for them.

I just bought a 2005 Lotus Elise and I realized there was a possibility that it might need a…read morerecalled part replaced, so I e-mailed their service dept the VIN and the guy who responded, Sam, told me it needed the oil line replaced and the ECU reflash performed. We exchanged e-mails and settled on a date for me to bring it in. I like that you can bring in cars after hours for service and even pick it up late since the service dept people leave at 5pm daily. That's pretty convenient. They replaced the part and also took the time to vacuum my carpets which was really nice of them. (Not a whole lot of carpet to clean in the Elise though, lol!!) I also paid for a state safety and emissions inspection and that was no big deal either. He did offer to do other services on the car but when I found out the cost, I said I'd probably just do the fluid flush myself to save cash, same with oil change, and he wasn't offended at all. I like it when people aren't pushy at car dealerships. It makes a lasting impression, for reals. They are pretty much the only show in town for Lotus, so I am glad the service dept was good to deal with. I do not know about sales dept, however. Also was surprised this place wasn't on Yelp, so I added them.

If you just want to see the cars, it's a good place to go. They won't bother you, as long as you…read moredon't touch the cars! They aren't bothered at all by tourists and allowed me to take several pictures. There are several cool displays and cars to see. You can spot an occasional Tesla or somebody starting up a supercar.

This place is a mess and for those that don't know, it's owned by a group in Colorado. That's…read morewhere your call will go if you call to schedule service. Note that they will also add a 2.5% credit/debit card fee without notifying you until you arrive. They will tell you that it is disclosed at appointment booking, but I've yet to experience this. This can be quite significant on a repair. Lastly, when I tried buy a new vehicle, the sales rep went to talk with his manager when I made an offer. He returned to RAISE the price. I purchased for thousands less in Columbia, MO and laughed for 4 months while I watched the vehicle sit on their lot.

Zero stars. Got taken for over $900 for work the Service Manager (last name Tocco) told us we would…read morenot be charged anything for because the part was under warranty. He told us if the labor was not covered by warranty, then there would be no charge. They never called us to tell us what they found out from the warranty company. They just did the work without our approval or any discussion of final charges. We get a call that our car is done, only to be presented with a bill over $900 if we wanted our car back. Criminal behavior. Don't trust these guys.

Brandon Hayes was high-pressure and didn't seem to really listen to my needs and wants. I don't…read morerecommend Brandon nor Enterprise Car Sales for this reason. I felt judged by multiple staff members, because my ID wouldn't scan. They treated me like I had a fake ID or something which was pretty funny because I provided my insurance as well and they still had to talk their manager into "letting" me take a test drive. Safe to say, I won't be buying a car from this location or company anytime this century.

I didn't wind up buying anything from this place, but I wanted to leave a review just because my…read moreexperience was fairly positive. I came one evening after just making an appointment maybe thirty minutes beforehand, and I was connected with Raphael. There were two cars that I was interested in, and while one of them wasn't available at the time, I was able to look at the other car I was interested in; the other was at another Enterprise location and not on site at the time. I would have liked an offer to test drive the car I saw, but I acknowledge I arrived here about fifteen minutes before the place closed, which is a little late perhaps. Raphael is a great conversationalist, and after the we met he followed up with me and even let me know when the other car I was interested in was available for viewing/test driving. I will say that he's not the best at remembering our conversations since he called me back more than once after I told him I would need a while before I got back to him, but he's overall friendly and professional. At this point though I had already seen another car in the area that was more competitively priced than Enterprise's, but I'll definitely keep Enterprise in mind for future business.

Only use to test drive your car or sell your vehicle for above traditional trade in price…read more The team is a bunch of young men just clocking in for a job. They are not well versed in car knowledge and needed to read off a sheet to tell me about the 2 car models in the same brand! The area is spacious and has charging ports for phones and a fun coffee machine to use as you wait. It is all flat and one level so it is accessible for wheelchairs and they will bring the cars right to the front if you ask.

Great staff!! Cleanest bathrooms I've ever seen! From the moment I walked in everyone was super…read morenice and helpful.