I got a great price on my tires. Everyone was friendly and I was in and out with my new tires!read more

on September 15, I was traveling to Truman lake to do some much-needed fishing out of St. Louis. My…read moretires were registering differently in that though amounts in my tires indicated that they were to full or too low. I pulled into the best one and the gentleman indicated it would be a several hours before he could attend to my car. I sat comfortably in their lobby with water. however, within 20 minutes same gentleman came back out and said sir pull your car around let's take a look now. As it turned out recently, my tires have been rotated. He said I had no tire problems only that the synchronization hubs were on the wrong tire giving me readings of the wrong location. He deflated and inflated tires as needed. Sent me on my way. Said have a good fishing trip and charge me to zero dollars!!!! I offered monies he would not take it I want to think that organization and thank that gentleman for being fair!!!! And no, we didn't catch a dog gone thing. Best regards, this is an organization you can trust "Coope" in St Louis

This was my 2nd time at this location since they have been open. First time was a tire censor this…read moretime a small screw in my tire. Both times repairs were made immediately and both times there was NO Charge. The service was friendly and I recommend this location for your tire needs.

I was pleasantly surprised when my tire was fixed at no charge at Discount Tire yesterday. I was…read morepleasantly greeted and I asked if I needed an appointment. I was told no. I told the young man that my tire was leaking based on the alert on my dashboard. He offered me a seat and went about checking the tires. He said they would find the problem and let me know. A little later he advised that my tire had a metal shard in it and they were able to fix it. I asked the cost and he said, "No charge." If they are able to fix the tire, they don't charge; they only ask that you patronize them the next time you need tires. I was escorted to my car which was delivered near the entrance and drove home completely satisfied with this encounter. What a great business model.

The people at Gen's were so great to me. I was involved in an accident in my Yaris near the…read morebusiness. The outlook looked grim, with possibly having to rent a car to get 2 hours home and come back after after the weekend to get my vehicle. I was a mess because if other things that recently happened. Ugly crying. The mechanics got me back on the road to get home in my Yaris that day!!! The service was beyond exceptional.

Just got inspection here. Dropped the car off in the early am and filled out night drop paperwork…read moresaying what I needed. Called in mid afternoon and they said they were done. How much easier could it be?

With a new- to-me vehicle, it was time for an inspection to renew my plates. That always brings…read moreanxiety to me. But Dobbs handled it well. I called and made an appointment. I was told if I waited it would be 2 hours. They were done well before that. They were fast, friendly and helpful. I also inquired about new tires as I knew I would need them soon. They presented me with 4 great options with a variety of price ranges and warranties, but assured me all 4 would be great for the money. I appreciated their transparency and guidance. When I'm ready, I will go back to this location for a set of tires. Car done and pulled up to the door. Great service and friendly staff. I can't say I had that experience at other locations so shout out to the Wentzville location!

Once again Dobbs pulled my Kiester out of the fire. My brakes were failing and initially they…read moredidn't think they could squeeze me in but they did. Replaced my brakes and rotated the tires for free. Dobbs is awesome!

Great store. Always friendly staff…read more There's always samples on Saturdays and Sundays. So many items from meal prepping to family premade meals. Love it here!

I am extremely disappointed with the repeated failures and lack of accountability from this Sam's…read moreClub location. Over the past several orders, my deliveries have either arrived incomplete, significantly delayed, or not delivered at all -- yet payments are processed immediately every single time. Even more concerning, refunds are either delayed or never properly addressed, leaving customers to chase answers for issues that should never happen repeatedly. Today was the final straw. I placed another order that was never delivered, and when I attempted to contact the store around 6 PM to get an update, no one answered the phone. The pattern here is impossible to ignore: poor communication, unreliable service, missing items, and a complete lack of customer support when problems occur. A membership service should provide convenience and reliability. Instead, this location has consistently created frustration, wasted time, and financial inconvenience. At this point, I will be canceling my membership because I can no longer justify paying for a service that repeatedly fails to meet even basic expectations. I will also be sharing my experience across multiple review platforms and Sam's Club pages so that current and future customers are fully aware of the ongoing service issues at this location. No customer should have to repeatedly deal with missing orders, unresolved refunds, and nonexistent customer service after their payment has already been taken.

The employees at this location are absolutely wonderful. I took my Mustang in to get an alignment…read moreand they were very honest and did not try to take my money for something that was not wrong.. I would highly recommend this place to anybody who would like an honest mechanic

The Ballwin, Missouri location at 15230 Manchester Road 63011 opened on approximately May 2025. It…read moreadvertised oil changes for my Chevy Equinox for $39.95 plus tax. I thought I would give it a try since Chevy dealerships were going to be about $100.00. The time I waited was about 1 1|2 hours which was acceptable. I paid about $52.00 with all the BS fees and tax. On the way home I received a call that their tech had left one of their tools in the car that checks errors codes. I called them back and they said they really need this expensive tool in order to do jobs they planned on doing that day. I dropped what I was doing and made the trip back to their store. The manager said they really appreciated me doing this to help them. As an appreciation he gave me a coupon for a free oil change in the future. Fast forward several months and I return to get an oil change. The new manager stated that Midas does not do things for free and the people that offered that are gone now. I don't make this negative review because I want free things. I only believe that businesses should honor their word. What good would their warranty be on work they do? Be very careful about doing business with Midas because they do not stand behind their promises!

... excellent service! Just had Dave come out to tow my classic car out of the garage that had…read morebeen sitting for almost a year... he is very friendly and knowledgeable and was able to get it started... Then followed me to the repair place... always good to have your day start off with great service!