I'm done here. Leave oil cap off after change,…read more Tells wife they won't add brake fluid, needs $150 brake flush

Tire had leak. Took to Plaza Tire. They said I needed new tire since walls of tire were damaged. I…read morelooked at tire and didn't see any damage. They charged me 19.99 to get my car and leave. I took to dealer and they put a patch and didn't say anything about walls of tire being damaged.

Best ever! Wonderful customer service and they do amazing work at a fair cost! I highly recommend…read morethem!

A rare gem! Ellisville T&S has amazing customer service, great communication, and very reasonable…read moreprices. They don't nickel and dime you, and are very honest. We have been coming here for years and will continue to do so!

This is a review for Tire Choice #936 (1250 Old Orchard Center). I had been going to this location…read morefor many, many years and, until the past two years when they seemed to have retention issues with employees, I had received great service/experiences. The first issue was when I contacted them for a specialty service and they quoted me $800. I called three other service stations in the area and received quotes for the same service between $300-$400. The second, and most important, issue I encountered was in Dec. 2025. After doing a lot of research on pricing, rebates, and interest-free options for a new set of tires, they had the best "bang for my buck" and I purchased a set from them in Dec. 2024. I left my car the day before with a note that stated the services needed and that this was to be interest-free and I would be receiving $300 in rebates. I received the rebates, but not the interest-free; which I did not find out until the twelfth month when I went to the credit card website to make sure I had a zero balance. I didn't so I paid it off. But then I thought, "If the transaction amount was under $1,000, I should have only made 10 payments, not 12.". So, I started looking at all of the statements and noticed I had been charged interest monthly. When I called the credit card company on Monday, December 29, 2025, it was stated to me that they were not able to refund the interest of $164.20. However, if I had contacted them after the first month, they would have been able to fix it. I had set the account up with auto payments on my first bill and thought the whole purpose of auto pay was to not have to worry about making payments or checking statements. Also, I did not think it would be necessary to check the statements as it was stated in a note and verbally during checkout this was to be a 12-month interest-free purchase. When I made the first payment, there was no interest. Then, I called and left a message at the store, but nobody returned my call. So, I sent a certified letter to the credit card company with all the information to be reimbursed and they only credited back the last two interest rates totaling $28.43. Seriously?!?! To say I was disappointed is an understatement. I contacted the store again and this time was able to talk to someone. They told me that it was the person who completed my transaction that made the mistake as they have to click the interest-free button. This employee said that he didn't know why the other employee didn't hit the button because he always does. Apparently, this was supposed to make me feel better. It did not. Again, told nothing they could do. I say all of this for 1) to get it off my chest - it really ticks me off to lose $130+ especially when I'm on a budget, 2) if you need any specialty work done, get several quotes, and 3) make the employee show you at the time of checkout that they've done the simplest task ever given to a human being and pressed the interest-free button. Thanks for listening.

I went to this place when I desperately needed an oil change and couldn't get into my dealership or…read morelocal garage. They had good reviews, so I felt like I wouldn't be sold a bunch of "extra bs" because I am a woman. I was a little shocked at the price of an oil change on my vehicle ($150+) but because I had waited so long, that's on me. The waiting area is nice and comfortable, with clean restrooms. After my service was complete, they brought out my paperwork. According to them, my passenger axle was "busted", I needed all new tires and all new brakes. I just paid for my oil change and told them I would have my regular mechanic check everything out. When I went to check my paperwork, I noticed they had charged me for someone else's service! My regular mechanic also just replaced my brakes two months prior to this, rotated my tires and examined the tread, and then checked the supposed busted axle and found all of them to be fine and in working order. I'm not saying I wouldn't go back if I needed too, because the staff was friendly and respectful, but it is not going to become my regular shop.

Any maintenance due on your car Roy's auto repair is very good. They have very good Mechanicsread more

I was stressed, car was overheating, I was way away from home, just not a good time...plus, let's…read morebe real, my work car (the one broken) isn't the nicest gem lol. So I called Roy's because they were right by where I was dead. I'm glad I did :) I didn't have anything but nice employees through this whole process. They were able to very quickly (dropped it off on a Thursday expected for a Monday/Tuesday appointment...I get a call Friday afternoon with an update! I know that's not the norm, but I'll take it ). Couple hundred miles on so far, no issues outside of the ones that were already there lol. I'll be bringing our fleet to these guys moving forward. Thank you guys for the great experience! As a side note to pricing; it was right in line with what I would imagine anyone else would be. I'm sure it could have been more and could have been less, I wasn't shocked by the amount. :) 2009 Pontiac G6 for reference

Great experience with buying tires. Matched online prices, which is great because installation,…read morebalance & warranty is included with that price. They took care of my car, it looks great. Thanks Mario + Dobbs Ballwin team.

I bought a battery for $350.00 and then they charged me $33.92 for Shop supplies and misc…read more overhead. They didn't even put the battery in for me I did it my self. This place is a RIP-OFF.

Recently I purchased new tires for my trusty little 08 Honda Civic. The business recommended that…read moreI have the alignment checked to insure that the tires wear evenly. Then the A/C in my Honda went MIA. I called Bill's Automotive & was greeted by Ed with a calm friendly voice. Ed quickly worked my car into their busy schedule. Several hours later Ed confirmed that my car didn't need an alignment & the A/C system just needed a new relay switch. So LADIES if you're having car issues REST ASSURED you WON'T be taken advantage of & you can TRUST your CAR'S CARE with Bill's Automotive!

I hate to give this place great reviews because then everyone will know about it! This is a place…read morei found out about through a friend of a friend. And I have not been disappointed. I have taken our Prius, Odyssey, and my sister's cruiser there for everything from oil changes to AC work to Axle work to inspections. They are thorough and efficient. I am usually in no rush and drop off the vehicle then walk home. They don't do more than they need to - by that they don't intentionally try to generate more work. They have told me when I have gone in for work that (a) wasn't a safety issue, (b) part was OK, just needed to be tweaked, or (c) maybe get it checked the next time. They will have our business for a long time

Bad service, never delivered their promises. Went back several times and employees changed every…read moretime going back. It took a whole day to fix a flat tire. Talked to manager at different times and still never improved.

A few years ago they replaced the radiator in my minivan. The next day while driving to work a…read morenasty noise started and smoke started coming out from the engine compartment. They didn't tighten the transmission hose connections. My newly rebuilt transmission was trashed. The BBB ruled against them. They agreed to pay for the transmission repair -- then never did.

They care about the customer. Their prime directive is not to take in as much money as they can…read more They truly want to fix the issue in an economical fashion. They aren't trying to screw the customer like most other places who claim to be "customer oriented". They gained my trust and future business.

These guys do amazing work they have worked on several vehicles of mine.and from day one never had…read morea problem since..