My vehicle would not pass inspection due to a small crack in the secondary converter. It was…read moresuggested I find a place to do a quick weld by another shop. I tried here and was impressed first that they took the time to show me why that likely wouldn't work (due to location of cracks). Then I was impressed by how they worked the phones trying to find the best price on a replacement part even before I was officially a customer. Once I requested the part, they got it ordered quickly. Installation was seamless. Give them a try. They are tucked out of the way on the hill above Manchester Rd in Ellisville.

My family has been going to master tech for many years, they have always provided quality service,…read moreeducated us about the needs and maintenance of our cars, and worked with us to ensure we can get our cars in at times that work for us. They also provide competitive prices and are very transparent about the work they do.

We started bringing our vehicles here a few years ago when my son needed a quick safety inspection…read moreto get his car relicensed while he was home on winter break. Benchmark was able to get him in and get the inspection completed within a few hours so we could get the plates renewed before he needed to go back to school. I have always found them to be fairly priced and to do the work they say they'll do. We almost exclusively use them now for our vehicles. We can leave our car/truck the night before and they will have it fixed sometime the next day.

I hit a large tree limb that was lying on the roadway and could not avoid it. Unfortunately, it…read morehit and loosed the engine shield on my Honda. It sounded like a was dragging a large piece of metal down the road. I went straight to my local Benchmark and they fixed it while I waited and didn't charge me a cent! My neighbor suggested going to this place a couple of years ago and I am thankful I listened to her!

Great customer service, they were honest and fair and helped me find the tires I wanted, had them…read moreshipped to Roy's and they installed them. Thanks

I was stressed, car was overheating, I was way away from home, just not a good time...plus, let's…read morebe real, my work car (the one broken) isn't the nicest gem lol. So I called Roy's because they were right by where I was dead. I'm glad I did :) I didn't have anything but nice employees through this whole process. They were able to very quickly (dropped it off on a Thursday expected for a Monday/Tuesday appointment...I get a call Friday afternoon with an update! I know that's not the norm, but I'll take it ). Couple hundred miles on so far, no issues outside of the ones that were already there lol. I'll be bringing our fleet to these guys moving forward. Thank you guys for the great experience! As a side note to pricing; it was right in line with what I would imagine anyone else would be. I'm sure it could have been more and could have been less, I wasn't shocked by the amount. :) 2009 Pontiac G6 for reference

Scheduled a state inspection, was reminded of my appointment by text thankfully! Dropped off car in…read morethe morning and had it done before lunch, even made sure I had the paperwork before I left. Car was left clean, I'm very happy with my trip here! job well done, thanks Steve!

I was visiting St. Louis from California when my windshield wiper motor died on my BMW. I had…read morepurchased the replacement motor and was going to try to install myself, but thought twice about it. The dealerships wouldn't help because I had not bought a BMW OEM motor at over $600 (I bought a 3rd party motor that had an identical spec to the OEM motor for under $200). I contacted Joe's because, honestly, the name sounded like a local shop that wouldn't give me a run around. I was right. The gave me an appointment for that week. I waited in the shop while they installed the motor in under 1.5 hours and was on my way for under $200. So, BMW was going to charge me over $1,000 for parts/labor. With Joe's garage, I was able to get it done for under $400. Huge savings and very happy customer.

I highly recommend Ott Automotive for all your automotive needs. They are a family oriented,…read morefriendly, local business. I am a widow and single mom that needed a trustworthy mechanic, and I definitely found that in Ott Automotive. Every appointment that I have had has been very pleasant. They are honest and upfront about any repairs that may be needed and will give the least expensive option to repair your vehicle properly. Parts that may be needed arrive while you wait to make it a very convenient experience. Everyone is extremely friendly and helpful. You will become a repeat customer knowing that your vehicle has been taken care of properly and honestly.

Had this place do work on my 2000 Silverado in 2023 and had to redo the Idler arm AGAIN in January…read moreof 2025. They also forgot to put the skidplate back on. ABYSMAL! Wouldn't take my worst enemys' Car there!

I most appreciate their honesty and the way they stand behind their work. You can count on the…read moreright diagnosis and the right repair for a fair price - as I got when they worked on my 1972 GMC pickup. Highly recommend these guys!! Thanks, Daniel Flanigan

Great customer service from the owner. Very personable and friendly! Fast communicationread more

I needed an alignment after some work I had done. My mom had just died the day before and I needed…read moremy car back quickly. My tires were unsafe so they guided me to get replaced and back on the road the same day. Carol was exceptional with her sincere sympathy & she gave me a hug.

Rick Nowacki at Telle Sappington has been taking care of my family's and employee's cars for over…read more20 years and keeps them up and running even with high milage. Rick has also come to the rescue by working us in to a busy schedule when we've had an emergency break down. We've had tires and suspension to exhaust and engine repairs all fixed right the first time at a fair price at Telle. Rick is extremely knowlegeable about all car problems and can communicate in laymen's terms what's wrong with your car. He is honest as the day is long and just as importantly, always leaves you with a smile. Rick's not the exception at Telle Tire & Auto as all the friendly managers and mechanics are the exact same way. It a local family-owned business that treats their customers like family. Thank you Sappington Telle Tire & Auto!

I have been a customer for years & highly recommend this location…read more The guys at the counter are always friendly & eager to resolve your issues in a manner that is acceptable to you & your situation. I never feel like they are trying to sell me a service that is not absolutely necessary & if the repair is not urgent to the well being of your car, they will tell you so. Having a trust level with your car repair business is so important. Thanks guys for your honesty & integrity!!

My father in law has taken his vehicle to Fred's in Wentzville regularly for quite a while. When I…read morebought it from him, I continued to take it to Wentzville and was always very happy with the svc I received. When I figured out they had a st charles location I was happy because it was closer to home. The car was overheating so I took it to them. The said they ran a pressure test, it was my head gasket(s), and would cost me $6000.00 to fix. I then took it to another mechanic who ran a pressure test that clearly showed it was just a water pump and it cost me under $500. So they either never ran a pressure test, and just made something up, or they have no idea what they are doing! Either way, I will NEVER give them another dime of my money.