I don't typically enjoy dealing with car issues, but my experience with Big Bend Automotive really changed that for me. A few weeks ago, my car started acting up--it wasn't anything major, but enough to make me nervous. I knew I had to get it checked before it turned into a bigger issue. I had heard good things about Big Bend Automotive, so I decided to give them a shot. From the moment I walked in, I felt at ease. The staff greeted me warmly and didn't make me feel clueless about cars (which, let's be honest, I kind of am!). I came in thinking it was just a routine oil change and maybe some minor tune-ups, but after they took a look, they found out my transmission was on its last leg. Not the news anyone wants to hear, but what I appreciated was how they explained everything to me in simple terms--no jargon or pressure, just straightforward advice on what needed to be done. They gave me a few options for repairs, breaking down the costs, and what each option would mean for my car's performance. I ended up going with a transmission rebuild, which wasn't cheap, but it was the best option for the long-term health of my car. And here's the thing--I never once felt like I was being upsold or taken advantage of. They were honest about what was needed and why, and I genuinely felt like I was making the right decision. The quality of their work really showed once I got my car back. It drives like a dream now--smoother than it has in years. I was worried I'd feel the hit to my wallet, but honestly, for the value, I feel like I got way more than I paid for. The peace of mind alone was worth it. Big Bend Automotive has earned my trust, and I'll definitely be coming back if I ever need any more work done. I highly recommend them if you're looking for honest, quality service that's worth every penny. read more

do not and i repeat do not let this guy volodymyr and especially any of his underlings touch anything on your vehicle as a matter of fact do not and i'm going to repeat this again do not do business with this guy. he completely misrepresented himself and the work that he was able to do. when he first diagnosed my car it needed oil. then he said my engine is leaking and every possible spot. so he suggested a seals and gasket kit which i had shipped. then i needed a radiator. which i shipped then he said i need a battery which i bought and brought to him. my door actuator lock needed to be replaced. so i ordered that. i left him with an abs unit for my vehicle. 3 weeks later he tells me my car is done. i go to pick it up he's only two blocks from where i live. he guaranteed his job. i picked up my car and sealed and gasket kit were on my front seat unopened. my abs unit was in the back seat not installed. i drive the car 8 miles in rush hour traffic the car overheats blows the head gasket. i asked him why he didn't install my seals and gasket kit and he said my mechanical scared to work on your engine. i said that would have been good information 3 weeks ago. he's not supplied me with one estimate his supplied me with no paperwork he refuses to correct his wrongs and i had another shop run some tests on it which clearly points to big bend automotive. do not by any means ever do business with this guy he's shady he's not above board and i think he's a crook. i don't even think he's qualified to change the air in your tires. if i knew then what i know now. this guy is unbelievable. and he's arrogant and rude to say the least read more

After just moving here from Milwaukee, I was nervous about finding a reliable auto shop to help me comply with Missouri's safety and emissions requirements. Luckily, I stumbled upon this place, and let me tell you--it's hands down the best auto shop I've ever used! From the moment I walked in, the team was incredibly friendly, professional, and super helpful. They explained everything I needed to do to meet Missouri's laws and made the whole process quick and easy. I honestly expected a hassle, but it couldn't have been smoother. They took care of everything, and I walked out feeling confident my car was in good hands. If you're new to the area or just looking for a trustworthy place, this is the auto shop to go to. Highly recommend! read more

My to be wife and I came from out of town to St. Louis on a friday and my car started acting like it may quit on me. Vladimir took our car over the weekend and got it fixed by Monday. He was even available on Saturday to explain about our car and be honest about the price and what may or not be the problem. I'm so grateful for this man knowing we are not from St. Louis. Thank you Vladimir! Like i could have been at a point where i would have to tow my car back to Central Illinois but he fixed it. I thought it was a major problem and it wasn't. The price he charged was very reasonable and Vladimir is such a calm and collected mechanic that is willing to talk to you like a family member. I appreciate you alot. read more

Big Bend Automotive completed the last two repairs on my 15 GLI. I needed an electrical issue fixed for the first repair, and then I just had my timing chain replaced and the crankshaft repaired by Paul. My car is running great now! I originally reached out to Big Bend Automotive because they do work on German cars. I have found that working with Volodymyr and his team is a straightforward process, and they keep customers updated as needed. I will be stopping by Big Bend Automotive for future repairs! read more

Paul has been fantastic, and I've never had a shop able to immediately work on my vehicles like they were both visits. Very transparent, honest about that needed to be done (in my care, a lot, all of which matched with the age and mileage of my car), and had zero hesitation to give me a "priority list" for the work as I wasn't able to do it all at the same time. Car running better than ever, will absolutely be returning. read more

I need to post a retraction and correct an earlier review. After closely examining the work, I was wrong. As I stated the automotive work was timely and great. The emblem that I assumed was incorrect, was in fact, correct. All in all, the team performed great work. I owe them an apology for the earlier review. They are very good. I would advise anyone looking for good work to give them a call read more

Got me in last minute(hour) before close. Brought my own replacement part for the job as-well and they had me checking out at the dot. Wheel hub on my Audi A3 was replaced in a quick, responsible, and quality fashion. I have zero complaints as my main concern was time and delivery speed. Will return for service matters if arising and am a happy customer. That you Big Bend Automotive! read more

Good with responding to calls, as well as any questions I had about availability. Installed a starter and only did that as I asked. Only issue I had was they recommended me pay in cash to avoid the credit card fee on their scanner device they use but when I did pay with cash they didn't have any small bills to break the big bills I had brought. read more

Professional and attentive staff promptly resolved all problems with my car. The work was done with high quality and on time, the prices were pleasantly surprising with their affordability. I highly recommend this service to all car owners, and I will confidently use this service in the future. Thanks for the great service! read more

Big Bend Automotive has an invaluable team of mechanics who are very responsible and reliable professionals. They work very promptly and try to solve problems at the lowest cost possible with the best quality of work. Highly recommended!! The prices are very reasonable, while the work is so high quality. read more

Had an engine replaced in my Buick Verano. The price was fair and the work was done promptly, considering the large snowstorm in early January. Volodoymry is a nice guy & was always responsive to my questions, which I really appreciate. I would highly recommend Big Bend Automotive for similar work. read more

We were driving through Alpine, and our Tahoe starting having issues. Two guys at Big Bend Automotive took the time to check our engine and diagnosed the problem on the spot. Their help saved us tons of stress, time, and hassle. Thank you so much. We really appreciate your expertise! read more

When is the last time a mechanic stopped what they were doing to check your car? Rather than make money off me they educated me on how and what to fix and sent me on my way, on a Saturday no less. I will be returning for auto repairs for sure. Good vibes. read more

Had an automatic Ford Focus 2012 with a bad clutch. They replaced it with no issues and I have not had any additional issues for the past few months since the work was completed. Price was reasonable as well. Would recommend. read more

Great service! Everything was done quickly and exactly as promised. The staff was professional, friendly, and helpful throughout the process. I would definitely recommend them and will use their services again in the future. read more

Big Bend Automotive is a life saver! Paul got me in quick to have my A/C repaired, and did not try to upsale any unnecessary fixes or repairs. I was in and out before my lunch break ended and my car was running cool again! read more

Very good people, my car doing much better. Easy to talk, and fair price. My car didn't want to start today's morning at 9, at noon everything got fixed, now it's driving smooth and quiet, thank you, big bend automotive read more

Greate servicing, idk a lot about cars, I couldn't even explain clearly what the problem is. And it took about two hours to find the problem and fix it. Thank you so much read more