Not only did I receive excellent service. The employees were courteous and very professional. I…read morewould refer them to any of my friends and family and will continue to take my cars there.

Do not take your car here and definitely not 9725 Manchester Rd. I went here for what I thought…read morewas a simple oil change. I pulled off the lot and my car did a jerking motion like it was backfiring. an hour later the malfunction warning signal and all the dashboard lights came on. My car shut off while in idle three times. I called the shop and drove it back to them and it shut off three times while driving. I was told by the worker they may have knocked wires loose from the maf while taking out the air filter , which was never requested. I told the guy changing my oil I didn't want anything extra but the oil change. The man at this shop said it was nothing they can do even though nothing was going on with my car prior to me bringing it to them. Now my car will barley make it up the street, its vibrating, shaking, and won't stay running. It stops at every light and while sitting. Then they proceed to " offer" me the option to change the air filter "to see if that helps". Little did I know it was not offered to help rectify the damage they caused because o had to pay an additional $30 on top of the $90 oil change. How convenient To "offer" the one item I originally refused as the fix to the problem. This place is sketchy and damaged my car and won't take accountability. This place deserves zero stars

Take care customers is so terrible. I go to repair tire and…read moreI call before I come Then they except my car already but I don't know what happened they said they don't want to do

This is the best auto repair shop. I know it can be difficult to go somewhere new, but this is the…read morebest. They did my inspection and helped same day when I was stuck on the side of the road :( Quick, easy, honest, amazing pricing. Will be taking my cars here forever + recommending to my friends and family!!!! So glad I found a reputable spot.

I had a really good experience here. My car's AC went out (mid July in stl- love that for me) and…read moresearched Yelp for spots to get it fixed. BBAC caught my eye from all the reviews of happy customers, being responsibly priced, and close-ish to my house. I called and made an appointment, they got me in fairly quickly (within 2-3 days). After dropping it off, I received a text with the estimate and okayed it right then and there. I needed a new hose/ ac system. I loved this easy way of communication. It was expensive, but after comparing prices with other spots and doing my research, it was a bit less than what others have been charged for the same. It was ready the next day, and it was so nice to have a fully working ac in the heat again. I've had no issues since. Cars aren't fun to fix and spend money on, but I feel like this was as painless as it could have been. I'd definitely return for services!

I called Big Bend Auto Center to get an estimate for a brake job--what a frustrating experience…read more First off, they don't give estimates over the phone, which is fair. So, I scheduled an appointment for Thursday. However, the person I spoke with had a really unpleasant attitude. He kept questioning whether I had the right place, repeating, "We're Big Bend Auto Center, not the other Big Bend Auto store." Why would I be calling if I wasn't sure? It came off as condescending. Then he told me I couldn't wait for my car, and when I asked again--just to clarify if I could wait while they did the estimate--he rudely said no. At that point, I decided to take my business elsewhere. If you can't treat your customers with basic respect, why would I trust you with my car? It's disappointing, especially since they have decent reviews on Yelp and Google. I expected better. Unfortunately, my experience was the complete opposite.

The brake components Dobbs installed lasted barely two months before failing. Another shop…read moreconfirmed they used cheap parts and the installation was poor. I had to replace everything just to make the vehicle safe again. I won't be returning. Chris is the manager hung on me multiple times when I was trying to ask questions. Would not write my concerns down in a ticket. He escalated the situation by losing his temper over the phone and in person. His boss Mark ended up having to take over the situation and even he was bad at handling the situation. I'm pretty sure Mark is part of the system designed to take advantage of their customers. It's sad to see this type of behavior in the auto repair business.

I am a contractor running my own small business, my truck is more than transportation, it's my…read moreoffice, tool box, and business partner. I called on a Tuesday specifically to schedule break pad replacements on it over the weekend so I could get back to work Monday. I was assured then that if I drop it off Saturday morning it would be done by the end of the of the day. When I dropped it off 7am Saturday I was again assured it would be done by the end of the day. By 4:00 I hadn't heard anything, so I go to pick it up and I'm told it hasn't even been looked at. No call to tell me this either. I planned my whole weekend around this, now I can't drive to work Monday, and my business suffers. I have been a Dobbs customer for a decade plus, spending countless thousands on many different vehicles there. Now I'm never coming back

took my car to one auto repair,they charged me for looking at it,but said they could not repair,I…read moreNEED to go to a dealer. Went to speed way,did a very minor thing,with dummy lights,and fixed the warning lights,and said there was no charge,I was extremely pleased,and impressed with there honesty !

Good service . Speedy service…read more Reasonable service. The kind of service that makes you want to go again, when you need service in the future.

I've been going to claudes' auto repair. For the last 42 years. If there's a better shop. The…read morebest shop ever great mechanics super honest. The don't come any better.

I'm a long-time supporter and have been coming to this auto shop for about 3 years. I'm pretty much…read moredone with them now. The last time I came here, I had my brakes and oil changed for around $200, which seemed reasonable at the time. After my recent experience, though, that no longer feels justified. A few days ago, I returned for a scheduled oil change. While working on my car, the employees had trouble removing the oil cap and ended up breaking the plastic cap. Despite the damage occurring during the service, I was still charged about $200 total and told that replacing the stripped and broken oil cap was my responsibility. A few weeks later, I noticed an unusual oil or water stain underneath my car. Concerned, I took it to a different shop for a second opinion. They were able to tighten the oil filter cap at no charge, which resolved the issue. Overall, I'm very disappointed with how this situation was handled and will be taking my business elsewhere moving forward.

Stopped into Jiffy Lube 8/1 on Watson for an oil change. I was immediately greeted and they started…read moreon my service within a minute. They even re-attached my skid plate as a courtesy since it wasn't re-attached at the dealership I had it serviced last. 100% recommend, very nice, clear on pricing, professional, and thorough while being quick. Will be back!! Thanks again to Ken, Will, Jb, Jordan, and Roy!!

STAY AWAY FROM THIS JIFFY LUBE -- THEY DESTROYED MY ENGINE AND TOOK NO RESPONSIBILITY…read more I took my 2017 Ford Escape--my reliable, well-maintained vehicle with ZERO prior issues--to Jiffy Lube on December 19, 2024, for a simple oil change. That was the beginning of a nightmare. Three days later, on December 22, after driving only 37 miles, my car suddenly lost power on the highway and began spewing blue-gray smoke. I was forced to pull over and have it towed to Dobbs Tire and Auto Center. What Dobbs found was shocking: the engine was coated in black, dirty oil, and they drained over 6 quarts--despite my vehicle only holding 4.3 quarts total. The dipstick showed oil filled over an inch above the full line. The mechanic explained that the excessive oil fouled the spark plugs, destroyed the catalytic converters, and permanently ruined the engine. Even after replacing plugs and trying to clean it up, the car died again on a test drive. Diagnosis: engine completely destroyed. I immediately brought this to Jiffy Lube's attention. Their response? Blame everyone but themselves. They claimed they only put in the right amount of oil and pointed fingers at Dobbs--without ever speaking to the mechanic or inspecting the damage. Just outright denial, despite the clear timeline and mechanical evidence. Let's be real: my car worked perfectly before Jiffy Lube touched it. It died 37 miles later, drowned in oil. And now I'm left with a dead engine and thousands in losses. If you value your vehicle, your time, and your money--DO NOT TRUST THIS PLACE. Jiffy Lube's negligence cost me a car, and their refusal to take any responsibility is shameful.

My car broke down in the middle of the road so I called strickers and they told me to bring it in…read moreright away once I got a tow. I got there finally and they took my car back into the shop immediately and had it ready for me that same day! Turned out I needed a new battery and battery cables. Strickers is honest, quick, cost effective, and efficient. I definitely will be using them in the future. Thank you so much again!

Excellent work! I really appreciate the time that was taken to explain the issues going on with my…read morecar. The price was extremely fair.