I highly recommend this location! I usually go to a different location but stopped here because I…read morewas in the area, & I'm honestly soo glad I did! Cordell was the FIRST person to EVER ask me about getting my cabin air filter changed out. I've never had it changed since I owned the car, so I thought why not! Long story short, he ended up having to take apart my entire glove box. We figured out the issue together by me looking up a video to make it easier for him. I did that because I wanted to. I wasn't trying to undermine his knowledge, & I let him know that. All that to say, the factory screws were still in place showing it has never been changed. He also stated that mice were living in there at one point. Thankfully it was an old nest! Anyways, I highly recommend this location, and I hope everyone gets Cordell!! Btw, Cordell needs a RAISE!!! He deserves it considering how helpful & "out of the way", he goes for his customers!!

This location is freaky fast! I go here for maintenance on my car - oil changes, tire rotations,…read moreair in tires, windshield wiper replacement, air filter change. Service is always great and I love how they show me what they are doing throughout each service and look out for me and my Beverly (yes, that's my car)! I'm literally just a girl so thanks for always helping me, Valvoline!

Not only did I receive excellent service. The employees were courteous and very professional. I…read morewould refer them to any of my friends and family and will continue to take my cars there.

Do not take your car here and definitely not 9725 Manchester Rd. I went here for what I thought…read morewas a simple oil change. I pulled off the lot and my car did a jerking motion like it was backfiring. an hour later the malfunction warning signal and all the dashboard lights came on. My car shut off while in idle three times. I called the shop and drove it back to them and it shut off three times while driving. I was told by the worker they may have knocked wires loose from the maf while taking out the air filter , which was never requested. I told the guy changing my oil I didn't want anything extra but the oil change. The man at this shop said it was nothing they can do even though nothing was going on with my car prior to me bringing it to them. Now my car will barley make it up the street, its vibrating, shaking, and won't stay running. It stops at every light and while sitting. Then they proceed to " offer" me the option to change the air filter "to see if that helps". Little did I know it was not offered to help rectify the damage they caused because o had to pay an additional $30 on top of the $90 oil change. How convenient To "offer" the one item I originally refused as the fix to the problem. This place is sketchy and damaged my car and won't take accountability. This place deserves zero stars

Take care customers is so terrible. I go to repair tire and…read moreI call before I come Then they except my car already but I don't know what happened they said they don't want to do

Terrific service. Very friendly employees. They provided…read moretransportation to and from My home . Pricing was very competitive and they didn't try to up sale any other items .

Absolute professionals. These guys took me in right away even though they were already busy and…read morewere able to get me fixed up and out the door in under 30 minutes. I highly recommend you go to Big Bend Auto Center. Make sure to tell Mike that he is THE MAN!

I had a really good experience here. My car's AC went out (mid July in stl- love that for me) and…read moresearched Yelp for spots to get it fixed. BBAC caught my eye from all the reviews of happy customers, being responsibly priced, and close-ish to my house. I called and made an appointment, they got me in fairly quickly (within 2-3 days). After dropping it off, I received a text with the estimate and okayed it right then and there. I needed a new hose/ ac system. I loved this easy way of communication. It was expensive, but after comparing prices with other spots and doing my research, it was a bit less than what others have been charged for the same. It was ready the next day, and it was so nice to have a fully working ac in the heat again. I've had no issues since. Cars aren't fun to fix and spend money on, but I feel like this was as painless as it could have been. I'd definitely return for services!

Needed a tire repair the day before Christmas! Called tons of other businesses in the surrounding…read morearea and all were either closed or too busy to accommodate and quick to hang up. This location was extremely busy but somehow was willing to work me in between booked appointments as a walk-in. I encountered extremely friendly, professional, and honest staff. They repaired my tire with only a hour wait. They also recommended and printed out options for future tire options in multiple price ranges. I cannot thank them enough for squeezing me in the day before Christmas to repair my tire and for their friendly demeanor as I had guest in town to entertain and needed my vehicle. They made a customer out of me and I HIGHLY recommend this location for any tire and service needs! Oh AND they allowed you to wait in the waiting room where distancing and mask policy was enforced.

The brake components Dobbs installed lasted barely two months before failing. Another shop…read moreconfirmed they used cheap parts and the installation was poor. I had to replace everything just to make the vehicle safe again. I won't be returning. Chris is the manager hung on me multiple times when I was trying to ask questions. Would not write my concerns down in a ticket. He escalated the situation by losing his temper over the phone and in person. His boss Mark ended up having to take over the situation and even he was bad at handling the situation. I'm pretty sure Mark is part of the system designed to take advantage of their customers. It's sad to see this type of behavior in the auto repair business.

took my car to one auto repair,they charged me for looking at it,but said they could not repair,I…read moreNEED to go to a dealer. Went to speed way,did a very minor thing,with dummy lights,and fixed the warning lights,and said there was no charge,I was extremely pleased,and impressed with there honesty !

Good service . Speedy service…read more Reasonable service. The kind of service that makes you want to go again, when you need service in the future.

I've been going to claudes' auto repair. For the last 42 years. If there's a better shop. The…read morebest shop ever great mechanics super honest. The don't come any better.

Have not used Claudes auto for a while..Claude has retired but Kyle is related and now runs the…read moreshop. Recently used Claudes for some emissions work and experienced the amount of business this small shop experiences. The one thing I HAVE ALWAYS DEMANDED FROM A MECHANIC IS JUST BE HONEST...CLAUDES FULFILLS THAT REQUEST. Claudes has always honest with me and even though co workers have changed...that fundamental honesty goes on. On my recent visit...the shop was very busy...walk in business comes in daily and the staff still finds time to be courteous and friendly still getting scheduled work done as well. I worked with DAKOTA and he was awesome...performed the work requested and explained in detail what he was doing if asked. The repair was quick when the shop got around to it. Be prepared to wait. They are so busy that they may have to schedule you in a week or more for needed repairs... But still take time with customers with an emergency situation. I have had dealer shops that treat you terrible, make you wait, charge outrageous hourly ($250 hr) and problems still comeback...and it is never their fault even though they advertise best equipment, best mechanics, best parts, fastest service. ​ CLAUDES WILL DO AS GOOD WORK, CHARGE LESS, BE RESPONSIVE TO YOUR REQUESTS, AND MOST OF ALL...BE HONEST WITH YOU. THAT COMBO IS PRICELESS.

Stopped into Jiffy Lube 8/1 on Watson for an oil change. I was immediately greeted and they started…read moreon my service within a minute. They even re-attached my skid plate as a courtesy since it wasn't re-attached at the dealership I had it serviced last. 100% recommend, very nice, clear on pricing, professional, and thorough while being quick. Will be back!! Thanks again to Ken, Will, Jb, Jordan, and Roy!!

STAY AWAY FROM THIS JIFFY LUBE -- THEY DESTROYED MY ENGINE AND TOOK NO RESPONSIBILITY…read more I took my 2017 Ford Escape--my reliable, well-maintained vehicle with ZERO prior issues--to Jiffy Lube on December 19, 2024, for a simple oil change. That was the beginning of a nightmare. Three days later, on December 22, after driving only 37 miles, my car suddenly lost power on the highway and began spewing blue-gray smoke. I was forced to pull over and have it towed to Dobbs Tire and Auto Center. What Dobbs found was shocking: the engine was coated in black, dirty oil, and they drained over 6 quarts--despite my vehicle only holding 4.3 quarts total. The dipstick showed oil filled over an inch above the full line. The mechanic explained that the excessive oil fouled the spark plugs, destroyed the catalytic converters, and permanently ruined the engine. Even after replacing plugs and trying to clean it up, the car died again on a test drive. Diagnosis: engine completely destroyed. I immediately brought this to Jiffy Lube's attention. Their response? Blame everyone but themselves. They claimed they only put in the right amount of oil and pointed fingers at Dobbs--without ever speaking to the mechanic or inspecting the damage. Just outright denial, despite the clear timeline and mechanical evidence. Let's be real: my car worked perfectly before Jiffy Lube touched it. It died 37 miles later, drowned in oil. And now I'm left with a dead engine and thousands in losses. If you value your vehicle, your time, and your money--DO NOT TRUST THIS PLACE. Jiffy Lube's negligence cost me a car, and their refusal to take any responsibility is shameful.

My car broke down in the middle of the road so I called strickers and they told me to bring it in…read moreright away once I got a tow. I got there finally and they took my car back into the shop immediately and had it ready for me that same day! Turned out I needed a new battery and battery cables. Strickers is honest, quick, cost effective, and efficient. I definitely will be using them in the future. Thank you so much again!

Excellent work! I really appreciate the time that was taken to explain the issues going on with my…read morecar. The price was extremely fair.

Return customer with a shoutout for the last-minute help getting inspected after I realized I'd…read moremisread the renewal requirements for this year. Special thanks to Chris. Being able to watch the playoffs in a nice, quiet waiting room made it even better.

I went to get a tire put on left rear. I HAD NO DAMAGE TO MY CAR, no scratches, I'm retired, don't…read moredrive to Illinois everyday, my car is garaged. BEWARE! Take a picture of your car before you take it to this DOBB's and check your car at DOBB's before you leave this Brentwood DOBB's. My car was DAMAGED on the left side (only) part of the appliance around the light was off, the left front tire MOULDING was off the wheel and the left FOG light was COMPLETELY out and there was EXTENSIVE damage in the left fog light where wires were pulled out ( per my insurance company). You could hardly see the damage but it was there! To reiterate the left fog light was COMPLETELY OUT! I HAD $2,000 worth of damage! I contacted the CEO, and the Better Business Bureau. The CEO said they COULD NOT PULL UP the video after 30 days to see what happened to my car! The manager on duty knew nothing about the damage. I'm working on a newspaper article about shops that damage cars. NEVER DOBB'S!!!