I highly recommend this location! I usually go to a different location but stopped here because I…read morewas in the area, & I'm honestly soo glad I did! Cordell was the FIRST person to EVER ask me about getting my cabin air filter changed out. I've never had it changed since I owned the car, so I thought why not! Long story short, he ended up having to take apart my entire glove box. We figured out the issue together by me looking up a video to make it easier for him. I did that because I wanted to. I wasn't trying to undermine his knowledge, & I let him know that. All that to say, the factory screws were still in place showing it has never been changed. He also stated that mice were living in there at one point. Thankfully it was an old nest! Anyways, I highly recommend this location, and I hope everyone gets Cordell!! Btw, Cordell needs a RAISE!!! He deserves it considering how helpful & "out of the way", he goes for his customers!!

This location is freaky fast! I go here for maintenance on my car - oil changes, tire rotations,…read moreair in tires, windshield wiper replacement, air filter change. Service is always great and I love how they show me what they are doing throughout each service and look out for me and my Beverly (yes, that's my car)! I'm literally just a girl so thanks for always helping me, Valvoline!

Not only did I receive excellent service. The employees were courteous and very professional. I…read morewould refer them to any of my friends and family and will continue to take my cars there.

Do not take your car here and definitely not 9725 Manchester Rd. I went here for what I thought…read morewas a simple oil change. I pulled off the lot and my car did a jerking motion like it was backfiring. an hour later the malfunction warning signal and all the dashboard lights came on. My car shut off while in idle three times. I called the shop and drove it back to them and it shut off three times while driving. I was told by the worker they may have knocked wires loose from the maf while taking out the air filter , which was never requested. I told the guy changing my oil I didn't want anything extra but the oil change. The man at this shop said it was nothing they can do even though nothing was going on with my car prior to me bringing it to them. Now my car will barley make it up the street, its vibrating, shaking, and won't stay running. It stops at every light and while sitting. Then they proceed to " offer" me the option to change the air filter "to see if that helps". Little did I know it was not offered to help rectify the damage they caused because o had to pay an additional $30 on top of the $90 oil change. How convenient To "offer" the one item I originally refused as the fix to the problem. This place is sketchy and damaged my car and won't take accountability. This place deserves zero stars

I had a really good experience here. My car's AC went out (mid July in stl- love that for me) and…read moresearched Yelp for spots to get it fixed. BBAC caught my eye from all the reviews of happy customers, being responsibly priced, and close-ish to my house. I called and made an appointment, they got me in fairly quickly (within 2-3 days). After dropping it off, I received a text with the estimate and okayed it right then and there. I needed a new hose/ ac system. I loved this easy way of communication. It was expensive, but after comparing prices with other spots and doing my research, it was a bit less than what others have been charged for the same. It was ready the next day, and it was so nice to have a fully working ac in the heat again. I've had no issues since. Cars aren't fun to fix and spend money on, but I feel like this was as painless as it could have been. I'd definitely return for services!

Absolute professionals. These guys took me in right away even though they were already busy and…read morewere able to get me fixed up and out the door in under 30 minutes. I highly recommend you go to Big Bend Auto Center. Make sure to tell Mike that he is THE MAN!

I purchased 4 tires and had them installed. Jay and Chris were very helpful and educated me on tire…read moreselection. Their pricing was consistent with other tire facilities. I had a pleasant experience.

The brake components Dobbs installed lasted barely two months before failing. Another shop…read moreconfirmed they used cheap parts and the installation was poor. I had to replace everything just to make the vehicle safe again. I won't be returning. Chris is the manager hung on me multiple times when I was trying to ask questions. Would not write my concerns down in a ticket. He escalated the situation by losing his temper over the phone and in person. His boss Mark ended up having to take over the situation and even he was bad at handling the situation. I'm pretty sure Mark is part of the system designed to take advantage of their customers. It's sad to see this type of behavior in the auto repair business.

I had some issues that I talked to them about but bottom line they got my truck running! It came in…read moreon a hook and I drove it home.

\Excellent service! I had a creaking noise coming from the back of my car, which they quickly…read morediagnosed as being caused by an incorrectly sized part installed at another location. They not only identified the issue but also took the time to show it to us. After replacing it with the correct part, the noise is completely gone. Fair, honest, and great communication throughout the entire process

Claude's is a great service station. Is always accommodating and does a great job. A long time…read morecustomer (over 30 years) and wouldn't take my cars anywhere else!

I'm a long-time supporter and have been coming to this auto shop for about 3 years. I'm pretty much…read moredone with them now. The last time I came here, I had my brakes and oil changed for around $200, which seemed reasonable at the time. After my recent experience, though, that no longer feels justified. A few days ago, I returned for a scheduled oil change. While working on my car, the employees had trouble removing the oil cap and ended up breaking the plastic cap. Despite the damage occurring during the service, I was still charged about $200 total and told that replacing the stripped and broken oil cap was my responsibility. A few weeks later, I noticed an unusual oil or water stain underneath my car. Concerned, I took it to a different shop for a second opinion. They were able to tighten the oil filter cap at no charge, which resolved the issue. Overall, I'm very disappointed with how this situation was handled and will be taking my business elsewhere moving forward.

They were quick, courteous, informative but not pushy…read more I go out of my way to come to this specific location.

STAY AWAY FROM THIS JIFFY LUBE -- THEY DESTROYED MY ENGINE AND TOOK NO RESPONSIBILITY…read more I took my 2017 Ford Escape--my reliable, well-maintained vehicle with ZERO prior issues--to Jiffy Lube on December 19, 2024, for a simple oil change. That was the beginning of a nightmare. Three days later, on December 22, after driving only 37 miles, my car suddenly lost power on the highway and began spewing blue-gray smoke. I was forced to pull over and have it towed to Dobbs Tire and Auto Center. What Dobbs found was shocking: the engine was coated in black, dirty oil, and they drained over 6 quarts--despite my vehicle only holding 4.3 quarts total. The dipstick showed oil filled over an inch above the full line. The mechanic explained that the excessive oil fouled the spark plugs, destroyed the catalytic converters, and permanently ruined the engine. Even after replacing plugs and trying to clean it up, the car died again on a test drive. Diagnosis: engine completely destroyed. I immediately brought this to Jiffy Lube's attention. Their response? Blame everyone but themselves. They claimed they only put in the right amount of oil and pointed fingers at Dobbs--without ever speaking to the mechanic or inspecting the damage. Just outright denial, despite the clear timeline and mechanical evidence. Let's be real: my car worked perfectly before Jiffy Lube touched it. It died 37 miles later, drowned in oil. And now I'm left with a dead engine and thousands in losses. If you value your vehicle, your time, and your money--DO NOT TRUST THIS PLACE. Jiffy Lube's negligence cost me a car, and their refusal to take any responsibility is shameful.

My car broke down in the middle of the road so I called strickers and they told me to bring it in…read moreright away once I got a tow. I got there finally and they took my car back into the shop immediately and had it ready for me that same day! Turned out I needed a new battery and battery cables. Strickers is honest, quick, cost effective, and efficient. I definitely will be using them in the future. Thank you so much again!

Good work and fair prices. They tell you how it is here. They are also trustworthy. Best in STL in…read moremy opinion.