Take care customers is so terrible. I go to repair tire and I call before I come Then they except my car already but I don't know what happened they said they don't want to do read more

This is the best auto repair shop. I know it can be difficult to go somewhere new, but this is the best. They did my inspection and helped same day when I was stuck on the side of the road :( Quick, easy, honest, amazing pricing. Will be taking my cars here forever + recommending to my friends and family!!!! So glad I found a reputable spot. read more

After taking my vehicle to Plaza, Firestone, the Ford dealership, and even Sam's Club with no real results and outrageous quotes. I finally brought it to Benchmark Auto. I wish I had come here first! They diagnosed and fixed the issue quickly, and the price was incredibly reasonable. No gimmicks, just straightforward, honest work. Professional and transparent every step of the way. Benchmark has definitely earned my trust, and I'll be back for any future auto needs. Highly recommend! read more

Highly recommend! I've been taking my 2012 Toyota Prius to Benchmark since I moved to the area 5 years ago. Hamsa (owner) is patient, knowledgeable, and does a good job explaining what the issues are and recommending the best fix is for the situation, including things that aren't necessary. His prices are fair and his work is excellent. He's an all-around good guy, and I'm thankful to have him right around the corner. read more

I went here for a safety and emissions inspection and they were very efficient. I scheduled an appointment and they got me in and out in 25 minutes. They had a nice waiting room too! Would recommend. read more

Hard working staff, reasonable prices, and quick turn around. Great customer service - my car battery died as I was pulling into their lot to bring my car in for an alternator replacement, and they helped me push it into a spot. They were communicative about the repair and got it done the same day. read more

Great pricing and awesome response time along with great results and the owner is kindly polite

Way over priced. Charged me 176 dollars over my normal shop, Alexander Tire. Was trying to give them my business being Benchmark is walking distance from my house. read more

I've been there many times and they've always been super reliable and helpful! I would strongly recommend!

I have to agree with the other positive review that says he is confused about any negative feedback for sure. I have had Benchmark do repairs on multiple vehicles and have always felt that I was taken good care of by the owner. He is very honest, knowledgeable and very fair with pricing. I refer everyone to him and will definitely use Benchmark again! Unfortunately it always seems like people are more likely to take the time to do a negative review than a positive on. read more

It's difficult to find an auto repair shop that you trust, so finding a place like this that is both honest and close to home was a huge win. The mechanic was so friendly - not condescending in any way. He clearly explained what needed to be done and why, and gave me several options to consider. The work was completed when he said it would be and there were no surprise charges. What really sets this place apart is the customer service. The owner threw in a complete car wash (my car hasn't looked that good in a long time) and one of the employees waited around to keep an eye on my car because I had to pick it up after hours, even though he didn't have to. So nice, I can't say enough. I strongly recommend this place - they are a great local business and need our support. read more

five stars all the way! our son moved 7 hours away to st Louis from Arkansas and broke down in a parking lot. my wife got on google and found this shop and it was close to his house so we took a chance on them and it turned out to be great. they took care of him at a fair price and got his truck back to him in a day. a true blessing. read more

Hamza is great. I am pretty sure he was around yesterday evening when I called to make an appointment, and he was here and let me in before opening hours for my inspection. Plus in and out within 30 minutes read more

This place is such a rip off. Never buy theirs oil change groupon!! I bought it & it was a mistake! When I called in and make an appointment, the guy asked me what kind of car I have. It was a Toyota Corolla 2009. He said there is 2 kinds of oil that can be used for my car, for the special kind...I have to pay extra $40, but for the cheaper kind...it is $20. Therefore I already paid $15 for the groupon, which is an oil change & 27 point inspection. They did not mention any additional charge for the oil. Who would wanna pay $35 or $55 just for oil change? I can just go to Toyota & pay $30 for a good oil change. I guess you get what you pay for, lesson learned :( read more

The negative reviews for this establishment are confusing; my personal experience has been 5 stars all the way and reflect the other 5 star reviewer's views of this place. One thing to keep in mind is the negativity that Groupon brings into any Yelp review equation - there's always someone, somewhere, that didn't get exactly what they read and from there expectations aren't satisfied. But if you were to go in there without a 3rd party platform/company being involved in your overall experience then I think you'll find yourself happy to have found a solid auto-body shop in the STL area. A professional oil change+car wash/vacuum is less than $30...I'd question someone's ethics if they're trying to apply even MORE value into the equation. It's also a shame that these negative reviews in relation to Groupon are often one-time visits, not necessarily a reflection of the other 364 days a business is operational. Too often Groupon and reviewers who rely on it give solid Yelp businesses a bad reputation; the polarity of Benchmark's reviews should serve as a good case study to this. That said (and Groupon users aside), Benchmark was a place that a friend referred me to. I've since referred at least 5 friends who have had a great experience and dozens more that have yet to confirm. Living in the Hill neighborhood I feel good supporting local businesses. The fact that the service has always been top quality at a fair price makes this place even easier to go to and recommend. I've had oil changes, wheel bearing replacements, windshield wiper tune-ups, and other items worked on. In my opinion the staff is always quick and knowledgeable, with the owner being down to earth and trustworthy. Remember, anything mechanical will eventually wear down over time and it is an auto-body shop's responsibility, arguably by definition of their craft, to inform you of this. Moving to STL 3 years ago I needed to find a solid barber, a solid watering hole, a solid Mexican joint, and a proper mechanic to service my vehicle. Benchmark knocks one of those off the list and is absolutely a 5 star establishment. read more

You know the news channel that highlighted all those businesses that charged you for things they never actually do? Well this is one of those! They will claim they do all these services when they haven't done a single thing! I went in with a groupon to get my oil changed. Tim took my 2010 prius back and after about 45 minutes came back in to give me an update and ask if I wanted my tires rotated. I told him I would and he went back to work. I heard the impact wrench go for Maybe a tire and a half and it stopped. Then I decided to pay attention and watched out a little window as the mechanic tried to get my oil filter off. He used every tool under the sun (including a monkey wrench!) other than the actual tool you HAVE to use. My car requires a specific wrench head. So I videoed him struggling for over 45 minutes with it. He seemed to give up and lowered my car and came back in to tell me I was all set. I couldn't believe he lied straight to my face that he was done! I called him out of it and after denying it, I showed him the video. Then he admitted he couldn't get my oil filter off and told me he would get the correct wrench and I could come back tomorrow. I came back the next day and watched him struggle again ( lied that he got the correct wrench head- manager told me they didn't have it at all later). I finally told him to put my car back down and I wasn't paying for anything but the oil. I later got home and realized he hadn't rotated my tires at all as I have one tire missing a hubcap and it was still in the same wheel well as it was before. I called the manager and all he could offer was for him to try. I wasn't chancing it and went to the dealership. My oil filter cover was ruined and they had to work very hard to get it off. They even asked if a monkey wrench had been used. DO NOT GO TO THESE GUYS! They will lie to you and rip you off. I'm not even sure they even changed my oil! read more