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    Midwest Autoplex

    2.2 (10 reviews)

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    9 years ago

    Worst experience ever! Total bait and switch. Good luck with these guys. Waited for title for over 2 weeks!! Ugh

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    Schicker Ford of St. Louis

    Schicker Ford of St. Louis

    (112 reviews)

    Tower Grove South

    I called the dealership to schedule service for the 2019 F250 I had purchased new from the…read moredealership years ago. I had new tires put on my vehicle and Ford will not reprogram the ODB2 setting for tire circumference. This is Ford policy, they refuse to calibrate Odometers. I understand the policy what I do not understand is why the person I was talking to felt it incumbent on himself to treat me with utter disrespect. I was asked, "why would you want to put out of spec tires on your vehicle?" in response to my question, "why would Ford not want me to have an accurate speed?" Two things: (1) This year and model came with different wheel and tire size options so the statement that my tires are "out of spec" is an assumption. (2) It's my truck and I did it because I wanted to. Why do Ford dealers in the Sullivan area lift new trucks, put aggressive tire and wheel packages on them and sell them new - they are Ford, I'm not Ford. People who talk to me this way lose my business. I am no longer a Schicker customer and I know my next heavy duty truck (which I'm actually shopping for right now) is NOT going to be a Ford. Recommendation to the dealer - treat your customers as if you want them to come back to your dealership.

    Had a recall notice and contacted them to repair. They found 3 others and fixed them all. People…read more(Bryan in particular) seem to be extremely customer oriented. Thank you for provided exceptional customer service!

    Don Brown Chevrolet

    Don Brown Chevrolet

    (113 reviews)

    Southwest Garden

    I did not wind up buying from DBC, no fault of theirs, just didn't have the time to go and check…read moreout the lot, but I had a good experience communicating with Paul DeYoung, and felt like he was responsive and friendly, without being too pushy. I'll be sure to check it out in the future.

    AVOID THIS DEALERSHIP AT ALL COSTS!…read more I took my vehicle in today to have the A/C charged and a slight airy noise that had been coming from the A/C, which is still covered under warranty. I didn't just show up I set an appointment for this. I normally wait with my vehicle which is what I informed Jack I would be doing. He then informed me that I'd be waiting for more than half the day! This isn't the first or second instance of extreme wait times it's EVERY TIME I come here even oil changes take 3 or more hours. After being here for 3 hours my vehicle still hadn't been looked at. Asked for a supervisor and spoke with Pam who proceeded to blow smoke up my rear end with analogies about doctor's offices in comparison to the dealership process. I've had GM vehicles for most of my life and my family members are auto worker for the company, this experience, they had been on going for over a year, has made me look into other companies. Also I'd steer clear of Ricky and the Gateway Program his attitude and approach are deplorable. When I raised my concerns to his supervisor I was redirected back to Ricky because the manager "didn't know the ins and outs of the program" so he refused to address my concerns. I would not recommend leasing or buying any vehicle from them and I'm in the process of looking for alternative options.

    Midwest Autoplex - car_dealers - Updated October 2026

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