Great customer service, they were honest and fair and helped me find the tires I wanted, had them…read moreshipped to Roy's and they installed them. Thanks

I was stressed, car was overheating, I was way away from home, just not a good time...plus, let's…read morebe real, my work car (the one broken) isn't the nicest gem lol. So I called Roy's because they were right by where I was dead. I'm glad I did :) I didn't have anything but nice employees through this whole process. They were able to very quickly (dropped it off on a Thursday expected for a Monday/Tuesday appointment...I get a call Friday afternoon with an update! I know that's not the norm, but I'll take it ). Couple hundred miles on so far, no issues outside of the ones that were already there lol. I'll be bringing our fleet to these guys moving forward. Thank you guys for the great experience! As a side note to pricing; it was right in line with what I would imagine anyone else would be. I'm sure it could have been more and could have been less, I wasn't shocked by the amount. :) 2009 Pontiac G6 for reference

I can't say enough good things about Master's Touch in St. Peters, Missouri…read more On the Friday before the holiday, they agreed to take a look at my car as a walk-in when it started acting up. Everyone was incredibly kind, welcoming, and helpful from the moment I arrived. Zane came outside immediately, checked my oil, and then offered to run diagnostic codes on the car. He took the time to explain the report, reassured me that the car was safe to drive, and--with absolutely no pressure--simply asked whether I'd like to schedule an appointment to have it checked further or wait to see if the issue happened again. When I offered to pay, he told me there was no charge. I even tried to give him a tip to buy lunch, and he politely declined, saying the only thing he wanted was for me to tell others about the business. Service like this is incredibly rare these days. I wish I lived closer, but I'm honestly considering making the 40-minute drive to have them become my regular mechanic because trustworthy, honest shops like this are hard to find. I can't recommend Master's Touch highly enough. If you're looking for a mechanic you can truly trust, this is the place to go!

We had our Toyota towed to this ridiculously bad shop after the brakes failed. A $1600+ repair…read morelater, the brakes failed again after fewer than 15 miles. We unwisely let them try again under their one-year repair warranty. Total brakes failure again within 20 miles. They offered- laughably- to try a third time. No refund, of course. Another shop fixed our brakes with none of the problems Master's Touch told us caused the repeated failures. Meanwhile, they demanded $300 to replace our battery, asked $200 for a "hard to find" license plate mount for my kid's car ($20 on amazon), and took weeks to turn over the money they got when they sold her wrecked car for us. Do not trust these clowns or their warranty.

Don's Automotive will fix your vehicle at an honest, fair price! The staff will make you feel right…read moreat home. Trust me, this shop is second to none!

We took my nephews car down there twice. As soon as they fixed it as soon as we got off the parking…read morelot the problem resurfaced again, car shut down. Took it back and he kept it for another week. Charging more money. Again we drove the car off the lot, half way home again the car shut down. The worst mechanic and very dishonest, go someplace else. This is not the Don that owned the business years ago new mechanic and very dishonest!!!

I have been a customer for years & highly recommend this location…read more The guys at the counter are always friendly & eager to resolve your issues in a manner that is acceptable to you & your situation. I never feel like they are trying to sell me a service that is not absolutely necessary & if the repair is not urgent to the well being of your car, they will tell you so. Having a trust level with your car repair business is so important. Thanks guys for your honesty & integrity!!

My father in law has taken his vehicle to Fred's in Wentzville regularly for quite a while. When I…read morebought it from him, I continued to take it to Wentzville and was always very happy with the svc I received. When I figured out they had a st charles location I was happy because it was closer to home. The car was overheating so I took it to them. The said they ran a pressure test, it was my head gasket(s), and would cost me $6000.00 to fix. I then took it to another mechanic who ran a pressure test that clearly showed it was just a water pump and it cost me under $500. So they either never ran a pressure test, and just made something up, or they have no idea what they are doing! Either way, I will NEVER give them another dime of my money.

I dropped my truck off at Roberts Automotive without an appointment. They originally said it would…read morebe a week before they could get to it. They had the check engine light off the next day and truck fixed. Thanks for the great service. Dave took care of me! Thanks! Saved me $ on a rental!

I have been a customer there over 10 years. I haven't spoken to Dave much but today my daughter did…read moreand he was a complete ass to her on the phone. He had her in tears by the time he was done ripping into her how busy he was. I will never do business there again. Nor should anyone else! You have to understand my daughter always talks to people politely and for him to have her in tears is unacceptable!! Please do not support this business!

We started bringing our vehicles here a few years ago when my son needed a quick safety inspection…read moreto get his car relicensed while he was home on winter break. Benchmark was able to get him in and get the inspection completed within a few hours so we could get the plates renewed before he needed to go back to school. I have always found them to be fairly priced and to do the work they say they'll do. We almost exclusively use them now for our vehicles. We can leave our car/truck the night before and they will have it fixed sometime the next day.

I hit a large tree limb that was lying on the roadway and could not avoid it. Unfortunately, it…read morehit and loosed the engine shield on my Honda. It sounded like a was dragging a large piece of metal down the road. I went straight to my local Benchmark and they fixed it while I waited and didn't charge me a cent! My neighbor suggested going to this place a couple of years ago and I am thankful I listened to her!

I was visiting St. Louis from California when my windshield wiper motor died on my BMW. I had…read morepurchased the replacement motor and was going to try to install myself, but thought twice about it. The dealerships wouldn't help because I had not bought a BMW OEM motor at over $600 (I bought a 3rd party motor that had an identical spec to the OEM motor for under $200). I contacted Joe's because, honestly, the name sounded like a local shop that wouldn't give me a run around. I was right. The gave me an appointment for that week. I waited in the shop while they installed the motor in under 1.5 hours and was on my way for under $200. So, BMW was going to charge me over $1,000 for parts/labor. With Joe's garage, I was able to get it done for under $400. Huge savings and very happy customer.

Scheduled a state inspection, was reminded of my appointment by text thankfully! Dropped off car in…read morethe morning and had it done before lunch, even made sure I had the paperwork before I left. Car was left clean, I'm very happy with my trip here! job well done, thanks Steve!

Droped my X5 to have it checked for a clear antifreeze leak , car stayed for 2 days to cal me…read moresaying they pressure test and could not find the leak ( bunch liars ) took it to dealership immediately was leaking from water pump got it fixed . they are liars/crooks watch out .

THANK YOU THANK YOU THANK YOU Was back in town for a few…read moredays for business and my BMW posted the message that the drivetrain wasn't outputting out the optimal power and to have service immediately. Of course its a Wednesday I'm heading out Saturday. I called my normal service station, and they don't service BMW's. They suggested Bavarian. Called and of course being popular they are busy. I was able to drop it off and they looked at it the next day. Can't believe they actually were able to diagnose the issue and fix it Friday in time for me to leave. I can't tell you how much I appreciated the work. Normally I'm fine wating and tell service to allow emergency repairs first.