I was stressed, car was overheating, I was way away from home, just not a good time...plus, let's be real, my work car (the one broken) isn't the nicest gem lol. So I called Roy's because they were right by where I was dead. I'm glad I did :) I didn't have anything but nice employees through this whole process. They were able to very quickly (dropped it off on a Thursday expected for a Monday/Tuesday appointment...I get a call Friday afternoon with an update! I know that's not the norm, but I'll take it ). Couple hundred miles on so far, no issues outside of the ones that were already there lol. I'll be bringing our fleet to these guys moving forward. Thank you guys for the great experience! As a side note to pricing; it was right in line with what I would imagine anyone else would be. I'm sure it could have been more and could have been less, I wasn't shocked by the amount. :) 2009 Pontiac G6 for reference read more

Any maintenance due on your car Roy's auto repair is very good. They have very good Mechanics

Friendly and communicative service, helped me figure out getting my vehicle towed there, called with updates and took their time explaining everything to me in terms I could understand. Service turnaround time was great, and they came in under budget for what they quoted me. My conclusion was "Well, this is where I am taking my vehicles to get serviced from now on." read more

Made an appointment to drop my car off this morning due to the Airbag sensor light continually blinking. They only charged for the Diagnostics. They found it was just a loose sensor connection under the front passenger seat. Great staff there! Honest.... read more

Unethical. They failed one tire on a state inspection and tried to sell me two new tires. I decided to check with the place where I originally purchased the tires, and they said there was wear but did not need to be replaced. Then I went to another shop, and the vehicle passed inspection, and I was only informed about the tire wear. Roy's was trying to sell me unneeded tires. I also asked about additional work on my vehicle, and they quoted me substantially higher prices that other shops in the area. I will not return. read more

To be honest Roy's is the only place I trust. All of Manchester is littered with sleazy and crummy mechanics trying to rip you off the first chance they can. Everytime I have gone to Roy's they have always try saving me money where they could, doing excellent work, being cost effective making sure they are always reasonable with there pricing for any job, as well as referring me to great people if they are unable to do the work. They are the only mechanic shop near me that I trust. read more

Roy's has the absolute best staff from the top down. GREAT mechanics! Have been taking my car there for years, leave every appointment with a smile on my face. Extremely reliable and trustworthy and I highly recommend Roy's! read more

Very capable technicians who provide great service. I've taken my car there many times I've never had a problem

Made an appointment the same day for a minor repair on my vehicle....The appointment was kept right on time, and the repair done within a few minutes......No parts involved, and there was NO CHARGE !!! Very courteous, knowledegable staff. Needless to say, they will be getting all of our business !! read more

As we all have, I've been to many a repair shop in my day. Like everyone, I've had good and bad and then terrible experiences. That is absolutely NOT the case with Steve Johnson and his team of professionals at Roy's Auto Repair. They are the epitome of what this industry SHOULD BE! They are communicative, they are responsive and they are very fair on their pricing. Not only that, when they do a job, it's done the right way the first time! I was referred by a friend and I won't be taking my vehicle anywhere else nor will I recommend anyone else! This is one great team that you can count on, and that's NOT so easy to find these days. Another thing in closing is that if you don't need something done - they won't tell you that you do! Ya can't say THAT about 95% of the auto repair shops! Thank you guys for keepin me on the road! read more

We moved to the Manchester area two years ago, and prior to taking our vehicles to Roy's we went to dealerships since they seemed more trustworthy than your average shop. We have had both minor and complicated repairs done by this shop and they are honest, thorough, and priced well every single time. I trust these guys 100% to let me know whether or not I actually need service done, which speaks volumes considering most auto-shops will just do the work based on the mileage and dealer recommendations regardless. We tell everyone how wonderful this shop is, and always refer them. They are generally very busy, so just make sure you make an appointment at least a week or so ahead of time if not an emergency! read more

Would not take my vehicle back. Will look into other shops in the area. Maybe with more help the shop will get better. Customer service Is extremely dishonest and lazy read more

These guys are always honest, go the extra mile, and communicate all through the process for the more challenging jobs.

This is an honest to goodness auto repair shop. They are professional and competent and they went out of the way to diagnose my electrical system for no charge. Turns out my battery ground needed cleaning. 10 bucks for the service and I was back on the road. Also, they gave me a quote on an alternator that was half the price of my dealership. Roy's fixed it and no more alternator problem. Routine maintence was done properly and at a very fair price. Go to Ray's with confidence. read more

I don't even want to say that they have exceptional service because that would be an understatement. These guys go above and beyond are extremely professional and friendly. They know exactly what they are doing and will get it done in a timely manner. This will be my forever repair show for now. There are two Johns that work there and both are great, but the one that helped with my KIA (You know who you are) THANK YOU! read more

Wife called the shop was told one rate for labor hours. I called in a few days later, and was told $40 difference. Refuse to do business with slime balls. read more

I'm extremely happy with the service at Roy's. My daughter is going to college nearby but family lives 4 hours away. The odd electrical issues she was having were hard to address with her so far away. AAA wound up towing the car to Roy's one night after we trusted AAA's recommendation about Roy's. They were able to attend to the unscheduled appointment the next day and determined a simple fix related to a battery cable. Upon picking up the car, apparently her jump starting had blown the headlight bulbs which they also then took care of in short order. The car is running great once again. The big thanks here is that she was due to come home for Thanksgiving break. We were concerned about having to travel down and then having to hope to leave the car at the shop for a week. We were further concerned that she might have to stay down there into Thanksgiving week to address the car while her campus was empty. They were very sympathetic to our plight and did all they could to help her get home to enjoy family for the holiday. We are so grateful and know that for her next four years at school that we have a great shop to rely on. Thanks to all parties involved for helping us out. read more

Very satisfied with service from Roy's Auto. I had been to Firestone on four different occasions about the same issue. The last time I dropped it off Firestone told me they would work on it first thing in the morning but they did not call me until 2 days later. Even worse Firestone told me they couldn't start my car and wanted an additional $80 to diagnose the starting system. I had enough, picked up my car (it started first try), and drove straight to Roy's and dropped it off. Roy's didn't know when I would get in because I didn't have an appointment. The next morning around 9 AM I received a call stating they found the issue, told me the price to fix it, and it was ready that night. 5 stars for honesty, appropriate expectations, and quality of work. read more

I own a Plumbing company and take all my vehicles to Roy's Steve and His crew do a great job !! Very competitive with there pricing no need to shop around. read more

Roy's has been wonderful to us. They do a great job and really want to meet the needs of their customers. They also volunteered to help our Webelos den, and they helped us accomplish our achievements for Handyman. I don't know any of these guys personally. They volunteered without blinking. read more

Roy's has been around forever but since Manchester Rd is always a nightmare I've never visited. Needed an oil change and they squeezed me in the following day. Long story short, they didn't try to sell me tires, brakes or shocks and struts or whatever else other auto repair shops con you into replacing. They were also honest when I went to get my emissions and safety. Considering I had to say some unfriendly words to a place I will not mention down the street because they failed my safety. I'm not an idiot - my tires had enough tread to survive an entire winter. I've met two honest auto repair shops in the 15 years of living in Saint Louis. Needless to say, I will be back for all my car repairs and tires in the future. Your staff is very helpful and professional. Thank you Roy's! You're truly the best! read more

I've been taking my car there for years (its old and has lots of miles on it). I have found them to be honest and fair, and don't try to talk you into things you don't need. Lately though, the quotes they give over the phone have been off by about $200. I suggest you get a name from whoever quotes you. I spoke to the manager once and he was pretty helpful about it but I know someone else this happened to also. I will continue to take my business there. read more

Had tires replaced here and did an outstanding job. Quick. Even called and said certain alignments were not needed after being checked which saved an extra $80. You don't see that happening often. Matched pricing of your local chain tire shops too. read more

Roy's Auto Repair is the best place I have ever taken my car to! Great prices, friendly, honest, and knowledgeable staff. They excel beyond expectations! I will definitely recommend Roy's to everyone I know! read more

Roy's Auto Repair - Awards!! - Auto Repair Near Me - Manchester, Missouri

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Took my car in one night, around 5 (they close at 7pm) and all they had to do was change my tire. They open at 7am and weren't done until 3pm. They didn't even call when done, we had to call and ask. More than once. Not good service and never going back. read more

Glad we found Roy's! New to the St. Louis area and had to replace a starter on an older car. We called around to all the big chains and most of their pricing were in the same range. We found Roy's through Yelp, visited their website and called for a quote last week. We received a very competitive quote and got the repair done today. They were very friendly and professional...even offered to take us home if we didn't have a ride. I'd highly recommend Roy's and we'll be coming back for all our vehicle servicing needs. read more

It's over a year and a half since I started taking my cars here, and they're still great. Clean, friendly, wi-fi, coffee, courtesy rides, trustworthy, I don't know what else to say. They're not family, but they make you feel like family. read more

Top notch place. They are prompt, friendly, fair-priced, and do excellent work. I have had everything from oil changes and other maintenance to a full transmission replacement. This is my go to shop. read more

Honest, reliable, prompt AND courteous- with a sense of humor! Thorough. As a single mom with teen drivers I was especially concerned the car be safe for the kids to drive. Roy Truly cares that your car is safe and they do the best they can to make the repairs affordable. Can't recommend Roy's enough. read more

roy's is good! my hubby & i have had multiple vehicles serviced here over the years. they do a good job. it's a small, family-owned service center, so their service is more personal than one of the large auto shops. they're honest. i've usually waited for my service, and they're pretty speedy. near the corner of manchester & 141. read more

Awesome, awesome, awesome repair shop. I've never had an issue here and what I like most about them is that they are HONEST. Leaving your car in someone else's hands involves a lot of trust. I don't let many people work on my cars as I do most of it myself but Roy's is one that this amateur gearhead trusts. read more

These guys are great and trustworthy. I went to the dealership last week to get the oil changed in my Toyota Camry and was told I needed multiple items replaced and changed on my vehicle. (Totaling $565.00) Thinking I should get a second opinion, I scheduled an appointment at Roy's a few days later to find that my vehicle didn't need any of those services. Needless to say I was very disappointed in my dealership and will be going back to Roy's in the future. If you're a AAA member they have many perks for you as well! read more

Roy's Auto Repair is the best auto shop I've used in 23 years of driving. They've always had great pricing. Their service is fast and has never required me to return with new problems like other shops. When I've gone to them in emergency situations, they've squeezed me in. This is the only mechanic who has-on more than one occassion-told me that I didn't need to do work that I thought I did when they could have just done it and charged me a load of money. They've always been honest, fair, speedy, reliable, and provided excellent service to me. They saved my butt again today and didn't ream me even though they easily could have if they wanted. Another huge plus is that they are the only shop I've ever been to that didn't use fear tactics or condescend to me as a woman auto owner. Never need another shop again! read more

I called for an appointment on Tuesday for Thursday afternoon. They scheduled me for 1:00. I arrived on time and they took my car in immediately. They were very nice while I waited. Made sure with me regarding any work that needed to be done. I was out in an hour. It was my first time there but so much better than my last few experiences getting my car worked on. I will definitely go back. read more

My wife took her SUV there the other day, and the place was great! They were very honest about the repairs, and quick. Also everyone was very courteous. We will be going back. read more

We have been using Roy's for over 10yrs. Recently they completed a considerable amount of work on my car. I was thoroughly pleased with the outcome. I could instantly tell the difference in how my car drove and it no longer shakes at all when I hit my brakes (It was pretty bad). I find that they always do a good job, explain things well up front and are honest. read more

A very convenient location, Roy's Auto Repair has a great habit of having nice people working the front office and experienced, efficient mechanics working the garage. My office and I have used them in the past, and they've impressed us to say the least! read more

These guys are great... After struggling to determine what was causing my accelerator to stick, the staff oiled it up (after ascertaining the throttle bed was undamaged), took my car for a spin several times throughout the day to ensure its consistency, and returned it free of charge. Dobbs, you've been demoted. read more

I have been coming to Roy's Auto for over 13 years. There staff and service staff are the most friendly and honest people I have ever met. They have worked on my 4 cars. Some has been very major work and other minor work. They back up there work. Please come here for all your car needs, safety/emission test. Tire and oil change and most of all they are so knowledgable on the tough jobs. read more

Greatest mechanics in STL!! AND just great people overall; honest people! Been going there exclusively for 20 years! read more