New quick lube place. Helpful and friendly staff. In and out in less than 10 minutes. Pricing is a…read morebit higher than Dobbs or other places, but you are paying for speed. Coupons are often available. Price included wiper fluid, tire pressure and coolant check.

Very nice facility and staff. I stopped in tonight for an oil change and i was able to stay in my…read morecar the whole time. They showed me my filters and advised they should be changed next visit but did not pressure me to purchase new today. The process was quick and they have a safety protocol for my car and their employees. The price was reasonable. I will be back.

Pulled in @ 8am today 7/10/2021 one car ahead of me…read more They opened the 2nd bay FRANCHESKA & BRYAN got to work Vacuum extraction of oil from the dip stick tube Filter replaced Replace the oil Reset the oil change minder Billed my fleet company All will smiles and polite conversation 36 mins later good to go. thanks FRANCHESKA & BRYAN for making it easy!

I've been a customer of Jiffy Lube off and on for years but that came to an abrupt end a few months…read moreago when they traded in their integrity and honor to keep from doing the right thing. So I stopped in for an oil change one day. While getting my oil changed this particular day, one of the service techs told me I needed a new wiper blade on the back window of my van. They asked me if I wanted a new ($15) blade and I said "Sure. Why not?" They slapped the blade on, my oil was changed and $100+ later I was on my way home. I dont know how many weeks went by, but one night it started to rain. So I flipped on the wipers. A few minutes later I heard a weird noise. I turned down the radio and tried to figure out what the noise was and then I looked up at my rearview mirror and I could see my back window. The metal arm of the wiperblade, now minus the rubber part, was swishing back and forth, etching a perfect arc into my back windshield. Of course I turned it off immediately and pulled over at the nearest station and sure enough, the rubber part was long gone. A few days later I stopped by Jiffy Lube on 141& Hawkins Road & explained everything but after looking me up in his computer the gentleman informed me it was the Ballwin location that replaced my blade but he said he could put a new one on. As he was replacing the blade, he half jokingly made a remark about how the blades, "Don't just fall off." So I then drove to Ballwin store and again explained what happened and showed them my window. They rejected all responsibility immediately and sent me on my way. After returning home I recieved a call from the Ballwin store, the same woman who had just refused any responsibility, asking me to bring my van back to the store so they could take pictures to open a claim, so I did. Weeks later I get a call from the claims department telling me they were denying the claim for 2 reasons. #1 being that the warranty is only good for 90 days or 3,000 miles and that by the time it actually rained, allowing me the chance to use the wiper for the first time, and me getting my van looked at, the 90 days was already up. So... #2- the warranty was expired. Warranty? What warranty? I was told nothing about a warranty when they replaced my wiper blade that THEY advised me to purchase. There was no mention of a warranty on the wiper when they installed the wiper, or when they gave me a copy of my itemized bill that day. AND, since THEY put the wiper on, I never saw the packaging or was given any inserts/warranties that may have been inside the package. So please explain how I am supposed to know about a warranty that I was never informed about, to know it even existed? To call me BACK to the store to take photos, only to ultimately deny my claim anyway, due to an expired warranty, that I was given no knowledge of, just proves how determined they were to use any lame a$$ excuse they could come up with, no matter how irresponsible it made them look, just to shirk their responsibility to do the right thing. It was very disappointing. Google reviews show I gave Jiffy Lube a very good review several years ago. That shows how long I've been a customer. I've never reported any other issues with them or anyone else, so clearly I'm not one of those people who leave nothing but fictional bad reviews hoping to get a freebie out of the deal. I honestly thought they'd step up & take care of the situation and I'd continue being a loyal customer but alas, "Nope, and nope." It is what it is, such is life. Shame on you Jiffy Lube in Ballwin. Side note- the second blade, that was installed to replace the first blade, has since fallen off as well, so...

Great service today…read more Stay in car service. The masked tech will have you drive into bay, stay in car with window down and all interaction is done that way. Easy. No wait for me today but when I drove back by later in the day there was a small line. One certified tech for inspections working at this location. The inspection/emissions tech couldn't have been nicer. He was knowledgeable, friendly and efficient. Did his job and I was on my way.

I love this Valvoline. I have been to several throughout the country, and these folks are super…read moreknowledgeable and kind. Landon is the manager and he always has great advice for my Subaru, as he has one as well. Madison is also great, as is Justin. They don't sell you anything you don't need, but let you know what is recommended. My car always performs great when I'm finished as well.

I am a new customer to Lube Dube and boy was it easy!! Super easy to get the appt at the day and…read moretime I needed, they even let me change the location the same day! Could not be a better service for a working mom. He had early, mid and evening hours. PRofessional and no work on my part. PRicing is also very reasonable. Definitely recommend!

From the owner: We are a local St. Louis family owned and operated business offering high quality and mess free…read moremobile oil changes. Just schedule where and when you want your service—so you never have to wait in line again!

Third time here since I bought my tires from them this past January…read more Nice guys and service seems fine but they are sooo slow! They seem to be very understaffed. They have a steady stream of customers coming through the doors all the time. I should know, I've sat here for hours waiting for them to complete service on my vehicle. This time I had an appt to fix a leaky tire - they found a nail- and a state inspection. They got to the nail right away but now 90 minutes waiting here, they still haven't started my inspection. If you consider trying them I'd suggest dropping your vehicle rather than waiting. If you're in a hurry it may be a frustrating experience. The last time I was here, I had an appt for wheel alignment. My spot was pushed back 90 minutes after I arrived. They said they were shot handed. They finally completed their work 3.5 hours later. I still trust them more than those weasels over at Dobbs though.... UPDATE- Ok, after almost two hours I'm done. The guys finished off great and were highly professional. I feel guilty for complaining. I don't believe the slow service is because of the employees. Management needs to review their staffing needs and adjust. The front desk guys and service techs are fantastic!

I made an appointment online to get two new tires. I tried to call the store to confirm my…read moreappointment and they work would be completed within an hour but I was routed to a call center. Why make it hard to call the store? The work was done timely. The two employees I had contact with were professional and friendly. The customer waiting area is underwhelming.

Great customer service, they were honest and fair and helped me find the tires I wanted, had them…read moreshipped to Roy's and they installed them. Thanks

I was stressed, car was overheating, I was way away from home, just not a good time...plus, let's…read morebe real, my work car (the one broken) isn't the nicest gem lol. So I called Roy's because they were right by where I was dead. I'm glad I did :) I didn't have anything but nice employees through this whole process. They were able to very quickly (dropped it off on a Thursday expected for a Monday/Tuesday appointment...I get a call Friday afternoon with an update! I know that's not the norm, but I'll take it ). Couple hundred miles on so far, no issues outside of the ones that were already there lol. I'll be bringing our fleet to these guys moving forward. Thank you guys for the great experience! As a side note to pricing; it was right in line with what I would imagine anyone else would be. I'm sure it could have been more and could have been less, I wasn't shocked by the amount. :) 2009 Pontiac G6 for reference

Asked and received a quote for set of Pirelli tires, and price was $150 (16%) less than the…read moreKirkwood independent near Big Bend and S Kirkwood Roads, where I purchased my last set, and the Plaza quote was for a V speed rating versus the lower H rated tire from the independent. Tires identical otherwise. Both included protection packages and free rotations. Independent tried to sell alignment at time of quote. Plaza showed me the print out after installation showing alignment was perfect, and thus unneeded. Entire transaction was completed in less than an hour by a courteous staff. The independent would have had to order and installation would have been a minimum of a two-day wait.

Do not go here. It seems like a good deal and of course they can do all the basic work for a decent…read moreprice but eventually they will try to screw you. I could write six more paragraphs in detail but trust me they will try to screw you. Went in for a free lifetime alignment and left with $1100 of overpriced tie rod ends, but they didn't mention the other $4000 in components (upper and lower front control, arms, sway bars, rear upper control arms) that also needed to be replaced a couple months later. Another occasion took a car in for oil change that was running roughly, but I was going to work on it and did not want them to do anything about it. They called to let me know it needed $1600 for three coil packs. Right before taking it there I put a scanner on the car and I knew it needed one coil pack so I picked it up because I knew they were lying and I took it to AutoZone and put it on their scanner and it only needed one coil pack. Then I took it to a real repair shop where they replaced one coil pack and it ran perfectly.

I've had this shop do at least 6 oil changes with multiple vehicles that I own. They always do the…read moreoil changes fast and never try to upsell me any other services. I appreciate that. I'm sure oil changes are a loss leader for shops like this that offer cheap oil changes yet they never once tried to get more business. They also did a state inspection without any problems or upselling. The young men working there have always been friendly.

after having another Midas store in their franchise mess up my front end suspension this store…read moreagreed to fix everything. they took 2 more days then promised and cost me more work time ( I had already missed 2 weeks because of this mess) noticed my tires were out of balance and and decided to take it to discount tire the same day, that's where I had bought the tires a few months ago, while doing my the walk around check in the discount tire worker found my brake fluid cap sitting up by my windshield. Midas forgot to put it back on. had I not gone to get my tires checked I wouldn't have known the cap was off and my brakes could have failed. do not take your vehicle to Midas for any reason ever! they also refuse to make it right and refund some of my money since this has cost me so much. all they would offer is some free oil changes, like I would ever trust them with my vehicle again.

Very fair and friendly service. Highly recommend. They are much looking out for the customer.read more

They care about the customer. Their prime directive is not to take in as much money as they can…read more They truly want to fix the issue in an economical fashion. They aren't trying to screw the customer like most other places who claim to be "customer oriented". They gained my trust and future business.

OMGoodness!!! What service. I dont know anything about cars…read moreother than getting in starting it and driving. When my team and I went to Jackson Tennessee for a volunteer event my car stopped on us. After 2 tow drivers and the Sam's Club mechanic couldn't figure it out, I looked up a repair shop and God gave me Christian Brothers, under 2 miles away from where we were and very kind and understanding over the phone. Unfortunately it was a holiday weekend and we would have to leave it. This was no problem but I was going to have to come back to get it if it was worth it. OMGOODNESS I fell more in love with the service and work. Brian was amazing walking me through every step and sending photos and videos. This helped so much. I cant say enough. Clean, informative, helpful and respectful and not making me feel bad that I didn't understand. I Thank them all for the work and service.

I do not recommend this place unless you want to over pay. They were trying to charge $2,100 for…read morerepairs which we ultimately had done elsewhere in under a day for $1,100. They were trying to charge $50 for some rags/cleaning materials as part of their bid. Really!?! Despite the attempt to overcharge my son who's a broke college kid, they demand nearly $200 even though they did no work to the car. Will never return.