Got a quote for plugs and coils for a 2019 Dodge Durango V6, and they quoted $1,600. They claim…read morethey receive high-quality parts. Parts from AutoZone are $365. Parts at other places were even cheaper. They said the cost for the "high-quality" parts was $800. I spoke with many mechanics who said the parts from Autozone will work perfectly fine. Scott's couldn't tell me what brand they use for parts because the price gouging would expose them. The point is, be very careful when dealing with them because you WILL pay more than other shops for just the parts. Do your research and don't trust solely on positive reviews. I had very high hopes for this shop as I been looking since Kenny retired from Mays Auto Center in Warrenton. I was looking for an honest shop that I could use for many, many years,

I've been using Scotts auto service for the last 3 years. They are upfront with repairs and cost…read more The repairs are done in a timely manner. Communication is first class.

My 2014 Ford Explorer is pushing 175,000 miles, has all original manufacturer parts, and had shaken…read morebadly on idle since I purchased it. Some other issues and the check engine light popped up over the past few weeks so I decided to finally get it all checked out. I just moved to the area so I had no idea who to take it to. I called certified on a Friday and the car was in the shop by Monday. After two days they already had the safety and IDOD inspections done, and a full report on every issue the car had (with pictures and descriptions), and a link sent directly to my phone for me to view everything. I decided to take care of the necessary items and most of the recommended items on this list and by the end of the week I had the car back. And let's just say the car is so still when starting now that I didn't even think the car was on the first time I turned the ignition. Practically brand new! Something else came up yesterday and it's going back in today to get looked at. So responsive and very quick, high quality work - and it's all under warranty for 36,000 miles which is unheard of in my area of North Carolina.

All of these repair shops are the same, you cannot make a specific time appointment for a state…read moreinspection so you have to leave your vehicle and arrange your schedule around waiting on the shop to complete. This is ashy these inspection s need to be done away with.

Contrary to the previous review, this place is horrible! They are over priced and the work is…read moreterrible. They purposely break other things and force you to pay for them. They had my car for well over a year and a half just parked out back rotting away. Very poor business!

Jeff did outstanding service. The pricing was reasonable. I will give them all of my maintenance…read more and repair business. Definitely a good business to deal with!

Every vehicle I've brought here is fixed perfectly and very professionally ran, recommend highly…read morevery good pricing

I took my car here to have a right rear wheel bearing replaced. I knew what I needed going in. I…read morehave changed these myself many times but now that I have had lung cancer surgery I'm not able to do it anymore. The part for this car is less than $100 but let's give it 150 so they can pack something on. The time it takes is less than an hour, but let's just call it an hour to simplify this. Their ShopRite is $150 an hour. When I got my bill, it was $456.89. This is $200 more than that price should've been all day long. I will never take even a coaster wagon back to the shop if they do not fix this problem.

Honest service. I thought I needed a transmission but the diagnostic said otherwise. Did not upsell…read moreunnecessarily.

I've been taking my vehicles to Jim at CTR for 15 years. The staff is friendly and knowledgeable…read more I've had repairs from full transmission replacement to oil changes. Today was the 2nd time something like this happened out there. I took my 03 pickup in yesterday and told Kevin I think the starter is going out. He called this morning and said they pulled it in, looked at it and found the nut holding the power cable on had backed off just enough to lose connection intermittently. They could have just stuck a new starter on and charged $300 or $400. They charged a half hour labor and handed the key back with a smile. It's stuff like that that keeps folks coming back. I wish they worked on boats too. I can't express to you how highly I recommend these guys.

I've had my car repair/maintenance work done here for over 14 years and the proprietor, Kevin, is…read morean extremely honest man who doesn't try to upsell you on anything and gives a very honest appraisal of work needed and at a good price too. You can ask him to check a car out and he won't find a bunch of stuff that supposedly needs to be done. All too many auto repair shops try to take advantage of you and rip you off. Kevin is definitely not that kind of business owner. His integrity is top notch.

Amazing customer service. Fair price. They explained the cars issue and what needed to be done and…read morebroke down the price for me to understand. They were able to get us in quickly and make repairs fast. Communication is good AND they are very accommodating. Love this shop. I have used them multiple times, always great.

We brought our van here for warranty work. What a horrible experience! I had to return my vehicle…read moreseveral times, due to the issues not being fixed and him causing more issues. Each time Tommy (the owner) assures me it's fixed. He was good at making me feel as if it had been taken care of. The first time I picked it up I drive off, I didn't even get to the hwy and it is not fixed. Turned around and brought it back. Second time, I drive off. I go to the gas station where I cannot exit my van. The door handle will not work. He fixed one problem and caused another. He come and picked it up. Third time, pick it up, open the door and a part falls off. He tells me how 100 people been in and out the door. Bla bla not his fault. When the part arrives (for the original issue), I have to bring it back. Tommy told me his shop " had a come to Jesus moment. And he is the only worker now." Asked me, "how bad do you need it?" We agree on a pick up date. Date comes, not ready. My family van sat there for a week and he didn't even touch it! Tommy was so unprofessional when I tried to question him about it. My husband had to take over the situation. Forth time I pick it up, issue is fixed. Now I have no ac. None. Blowing hot. Tommy tells me husband bitching and moaning won't fix it, bring it back up. We had to report him to the warranty company three times. We were informed he had already been paid for the work weeks prior. He never did fix what he broke. The warranty company had to refer us somewhere else. Located in St. Peters. Not close for us or convenient. Unfortunately, I will probably spend less on gas going there and back, than I did taking my van back and forth to Tommy. My family was inconvenienced with TNT Auto sales for almost a month. Without a vehicle for most of that time. Tommy responded with yelling and interrupting you when you tried to speak. Very unprofessional. He is very good at talking and over promising. Do NOT trust Tommy at TNT Auto sales!

Very prompt. Very professional. Excellent experience all around. I would highly recommendread more

Called this company to see if they were in network with my insurance insurance unfortunately they…read morewere not. What I mean by a network is your insurance pay them directly and then you don't have to wait on getting reimbursed However, the communication was on par and The answered all my questions very thoroughly