I just want to say I'm a hotshot driver and I got stuck for my first time ever with a loaded 40ft…read moregoose and when no one else was willing to come to my rescue on some iced up road out in the middle of no where this guy came to my rescue I couldn't belive it this recovery expert folded his truck in half and got the job done I'd recommend him to anyone that needs help when you are stuck and stranded I 16 degree weather 600 miles from home...Amazing commitment and knows what he's doing....nothing but impressed and greatful to Justin's towing and recovery Services. Worth every penny!

Plugged a tire that had a nail on Sunday morning. Reasonable fast and reliable. Thank you Justin.read more

It's never a good time when you have to enlist the help of a tow service. My hubby and I…read moreunfortunately were part of a nearly 20 car pileup on I-70. STL had 50 degree temps one day and then the next, an unexpected snowstorm. Our vehicle struck the rear of an 18 wheeler and our air bags deployed. Thankfully, we weren't injured besides the fact of seeing our life pass by in slow motion and fearing the worst. And again thankfully, a duallie transporting a horse trailer jack knifed into himself to avoid hitting us from the rear. After several hours stranded on 70, a state trooper offered us to warm up in his SUV. Another tow company began retrieving our vehicle with the understanding we'd become his passengers. But guess what? He left us! The trooper was able to get Prime towing to 'tow two passengers' while the other company got our car. My hubby and I ended up in separate tow trucks. Both drivers (Gary and Jeff) were patient, understanding, nice and all around good guys. We rode around with them for about an hour avoiding pileups and backups. They finally dropped us off while we waited for our friend driving to get us. BTW, I think Gary is the owner. If you ever need tow services, and I hope that you don't, please don't hesitate to contact Prime. They live up to their name by offering prime service.

5 stars isn't enough. My husband was in a bad motorcycle wreck couple years back and his bike was…read moretotaled and needed towed and we didn't care for the company that was gonna be dispatched out so we called Prime and they didn't hesitate at all to come out to where we were to pick up the motorcycle. Amazing people and service. They worked with us on the towing and impound fee until the police released the bike. Highly recommend!!!!

They were quick and responsive and able to pull my car out out of a ditch when another tow company…read morewas unable to and left. Great customer service and friendly staff. Highly recommend!

Werks came to save my wife this evening. They were professional, courteous, and extremely efficient…read moreand more importantly was not comfortable leaving her stranded waiting on a ride since the shop he was taking our car to was in the opposite direction that we live. I feel like I owe Craig the driver a debt of gratitude. He was actually at his last call for his work day and still took the call and extended his work day even in the pouring down rain. We will definitely make them our first call in the future.

Quick response friendly got my truck towed within a timely manner safely Would use them again in…read moreneed .

We had a pleasant young man, come out, Rob he was super nice and easy to work with all he did was…read morehelp us out and make it happen within five minutes. What a guy!!!