Our salesman Robert Langro was phenomenal. Very professional, dedicated, transparent and friendly…read more Knowledgeable of his job and handle business with ease. He made my sister and I feel like our opinion and feedback mattered. Other staff were friendly and knowledgeable as well. Building was well lit, clean and clear of clutter. Plenty of vehicles in inventory. Jeep Wrangler was my sister choice of vehicle it did not disappoint. She did get approved and for a cute send off gift she got a cute duck to put on her windshield yay. Thank you to Robert/ Jim and all other staff who assisted in this sale.

They broke something and then charged me to fix it, and fixed something that did not need to be…read morefixed.

Steve Wallace was amazing! I came into sell my car, later purchase a van in a few weeks. The…read moreprocess was easy and smooth. Highly recommend going in and asking for Steve Wallace to help with your buy or purchase.

They sold me a lemon. The car stops when you use the air conditioning. I advised the dealership of…read moremy issue. Sometimes it would just randomly shut off. Which is scary. I love very far from the dealership so I was afraid to drive it to o'fallon. They didn't help with correcting the issue. Because of their resistance to assist I took it to Nissan and they couldn't figure out what was wrong but still charged 250/hourly. Don't waste your time or money here! They're scam artists seriously. They sell lemons just to get cars off the lot then don't answer the phone when you call

All around great experiences with Lou Fusz Subaru in O'Fallon! From purchasing my new Subaru in…read more2024 and dealing with the sales team to having it serviced through the service department, all of my interactions have been positive. Never felt pressured by either and have always felt valued as a customer. The new facility is beautiful and very modern. The waiting area is big with comfortable seating and several amenities. Even the bathrooms are clean and modern. I will continue to purchase and have my Subarus serviced at Lou Fusz Subaru in O'Fallon.

Our experience with Joe G & Lou Fusz Subaru in O'Fallon is fabulous…read more plus, plus! Joe's patience, experience and knowledge tops the charts! and is second to his ability to take extremely good care of your needs in purchasing a fabulous Subaru! Both are the BEST!

Came in a couple weeks ago and had the pleasure of speaking with Weldon Dogan, he was extremely…read morehelpful in giving me all the info I needed/wanted and helped me pick out the best option for my new car 10/10

Horrific service department! BEWARE! I called to schedule…read morean appointment on July 17th that I would be dropping off my truck on July 20th. I dropped off my truck late that evening. No word for a week, so I called to see what the status is and they told me they never had me down for an appointment. Off to great start, right? I was willing to overlook this issue and proceeded to tell them my two major issues. 1. When my truck is off and hooked up to a trailer the trailer lights stay on. 2. When I shift into park and turn off my truck, the radio stays on and a light comes on "shift into park" Now..... Run around I got..... Several days (47) in total. This guy is sick, or we are waiting on parts, or we don't know how to fix it, waiting for GM engineering, vacation, and on and on. Finally got the call my truck is done! Mind you I've been paying for a rental call this entire time. I pay the $8,800 and head home. The next morning I test it on a trailer, PROBLEM STILL THERE! I turn my truck off, PROBLEM STILL THERE! I call and the service manager won't talk with me! I have a very detailed email chain with Kyle W. STAY AWAY FROM THESE LIARS AND THEIVES!

Absolutely worst experience ever I purchased a car from a customer that ran and drove who had a…read morelien through insta credit auto mart Arnold! I had an appt there to have the gps box removed I towed the vehicle there because of bad plates and a slight cooling leak my appt was at 9am I pulled the car off the tow bed and infront of the service bay I saw the mechanic that was working on the car handed him the key he drove the car away I sat there for 3 hours waiting in the lobby finally after 3 updates the manager stated that the car would not run because the key was bad! The key was fine when I gave it to him the manager said it was a bad key but when I talked to the tech he told me the car wouldn't start after he took the box off then they key problem happened after words! So long story short they damaged the vehicle after they removed the gps box cut off unit then lies and tried to cover it up by breaking the key! Then after I confronted them about it he told me the car never ran or drove and why did I tow it up there I guess the car magically teleported from the tow truck to the bay absolute scam artist! I have the car now with a partner shop to see what wires they messed up taking the gps unit off absolutely avoid this place like Covid predatory scam artists! I will updates when I find out the cause of the no start! Y'all messed with the wrong one I will do everything in my power to expose this disgusting dealer that preys on people with credit issues or no credit!

I'm buying a used car for the first time with help from my Dad. We didn't end up buying a car here…read more Simply because they didn't have a model I was interested in. However, Mike was extremely helpful even after realizing we weren't buying. He went above and beyond answering questions and offering tips for what to look for with buying. He even shared some of his experience working in the auto industry. Great guy! Enjoyed talking with him.

I have purchased multiple vehicles from Tony at Mattern. I can't say enough nice things about my…read moreexperiences with him. He has gone above and beyond on every occasion. Great vehicles at great prices. I will definitely be returning to him for future purchases.

Mattern Automotive is a wonderful establishment, and they do great business. Buying used cars these…read moredays can be a difficult situation but Tony made the whole buying experience seamless. Excellent dealership, with great salesman and vehicles.

DO NOT BUY CARS FROM HUBLER IN O'FALLONMISSOURI!!! THEY GIVE THE RUN AROUND, AND DONT GIVE U THE…read moreTITLE, AFTER U SIGN IT!!! ALSO...ignore the hubler response below to this, they're just "Trying" to cover their tracks. Don't believe me then read other reviews on hubler. Or just email me jeffreywright825@yahoo.com, I'll b more than happy to explain and save u the headache.

Will not negotiate. Tried to sell me an Escalade that didn't have AC. I was offering 1500 less than…read morethe asking price due to having a cracked touchscreen for the air controls and all wheels being destroyed with road rash. tried to tell me to fix ac at the price I was offering. I walked out... i don't know why they even had it on the lot for sale if it's not ready to go. Salesman was a D B A G

Imagine driving cross country in your 2006 Jeep Wrangler from Colorado on your way to drop your son…read moreoff at College in Virginia (Go Liberty U!)...and you break down not once but twice! The second was literally .6 miles from Century! We limped it over, my son detailed what was happening, and the guys at Century we're unbelievable! They sent two techs and the service manager out to see what was going on! I think they sensed our desperation as school and an important business connection were at stake! They brought it in, diagnosed the problem, drove to get parts they didn't have in stock and went to work! ALL on a Friday afternoon! 4 hours later the Jeep was as good as new!! They were incredible!! We were treated to great conversation and Mid-Western Values along the way! We are so thankful for their level of responsiveness and genuine concern!! I have owned 5 Jeeps in my life but have never been treated like this by a local dealership! We thank God for you! If I can, I will come back here to buy my next Jeep! And I mean that! Thank you to Justin Hogue, Frank Mock, Kevin Mock and Craig Johnson and the entire Century Family!

They tried to charge me a fee for a debit card. No damn way you thieving bastards! Banks only…read morecharge a fee for credit.

My husband and I flew into St. Louis from Texas this weekend and rented an RV from St. Louis RV. I…read morecan't go on enough about how great the experience was! I found them online and put down my deposit. The RV we got (a Class C) was bigger than I anticipated. Very spacious and could sleep 10 people! Luckily it was just the two of us and my son meeting us at our RV spot for a family reunion. In the evenings we had plenty of room for a group to play cards, snack, etc. Anyway, about the experience.... Lora was very good at sending reminders of when the payment was due, emailing the paperwork for us to send back, etc. I was disappointed that we were the last in line to pick up our RV to start our vacation (3PM instead of 2 like I thought) but she ended up letting us bring it back an hour later which actually worked out better! The RV was clean and they did a great job of showing us how to use it. They were even available for a phone consultation (after hours) when we forgot one of the steps for leveling the motor home. I loved the fact that they didn't charge extra for generator use and we had a generous amount of miles that could be used per day. They even cleaned out the sewer for us when we dropped it off and refilled the propane so we didn't have to mess with any of that! All we had to do was bring it back full of gas which is very easy because there is a gas station across the street. Dropping it off was a breeze and took no time at all! I wish we didn't have to buy extra insurance as our car insurance would have covered it, but Lora explained that not all insurance companies are the same, and it was just for precaution. Luckily the extra insurance was not that much. I will definitely use them again if I ever need to rent another motor home in the St. Louis area. (Unless I can convince my husband to buy one!)

If I could give this dealership 0 stars, I would. We…read morepurchased a brand-new 2026 travel trailer less than a month ago. As part of the purchase agreement, the dealership agreed in writing to repair a shower wall that was severely bowed. When we got the camper back, the repair was unacceptable. The shower wall is still bowed, and now the bottom is pushed out even farther. Instead of looking like a new camper, it looks like a used shower was installed. We were then told that this was "the best they're going to do." When I tried to discuss the issue with Glen, the sales manager, he refused to listen to my concerns and ended the conversation by hanging up on me. That level of customer service is completely unacceptable, especially after making a major purchase. The most frustrating part is that the dealership promised to fix the issue before the sale, even putting it in writing. Once the paperwork was signed and we took possession of the camper, it felt like those promises no longer mattered. We also purchased an extended warranty, so there should be no reason for a legitimate defect like this to be dismissed. Based on our experience, I cannot recommend this dealership. If you're considering buying a camper here, make sure every promised repair is completed correctly before you take delivery, because getting them to stand behind their work afterward has been incredibly disappointing.