Another update to my review, 5/9/13:
Still 1 star, for the same primary reason--they have so atrociously laid out the seating plan here that approximately half of the space is totally wasted. In the last 6 months I have checked 3-4 times, and each time there have been zero available seats. Today I got the last one, and I can plainly see that if they laid things out differently they could fit twice as many people in here.
Almost all their customers are using their laptops and working alone, and the other half of their tables remain empty and unused. To make it worse, in every corner they have made it so only one person can basically use it, whereas before they remodeled 3 or 4 could be there. I can't believe they haven't fixed this (I would think they could almost double their business if they just took a clue)
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I have updated this review on 1/7/13 due to a response from the cafe's owner; see below to read about that. Here's my original post.....
It is impossible to get a seat in this cafe now, the food and coffee are average, their prices are too high, and their wifi sucks.
Since their recent 'remodeling'/re-shuffling of their space, my guess is that they roughly cut in half (or at best a third) the number of seats available for individuals showing up alone. The way their new, inefficient setup is, there are nonetheless lots of seats empty, but they're either crammed into a corner behind 3 or 4 people and nearly impossible to get to, or you'd have to sit across from a stranger and share a tiny table space (which I never see anybody do) the width of an actual surfboard (what were they thinking?!?).
Since it seems that most of their customers are individuals, they end up taking up two seats, and I basically NEVER find a seat here anymore, and now find myself just leaving and going to another cafe 90 percent of the time (I have noticed that Beachside Coffee Bar & Kitchen a block away suddenly had a big spike in business after Java Beach re-arranged their seating, and I am not surprised).
Not only that but they've upped their prices to an unreasonable amount. I think the only reason this place does so much business is there has been no competition near the beach. They aren't good enough to deserve so much business, or such a high rating.
Oh, and their wifi sucks. It's always very low bandwidth, shared by many users, and usually multiple times per hour it goes down and you have to wait until a barrista has time to reboot their router.
UPDATE, 1/7/13:
A months ago I received a reply from this cafe's owner in response to my negative review. She agreed that the place can be pretty crowded with their new seating layout, and told me that they would be upgrading their wifi soon. She also had the audacity to tell me that if I came between certain hours when a certain manager worked there, "she will ensure you get a seat, and an espresso drink on the house as a way of our apologies."
I take this to mean that since I gave a bad review they would somehow get me a seat in their overcrowded misused space (how?), and a $4 beverage on the house. So, what about all the other customers who can't get seats? Will they need to write bad reviews and wait to get special treatment? I am confused.
I hear that for every person who bothers to register a complaint or give a bad review there are likely 10-20 others who had that same experience but didn't bother. I'm guessing that's the case for this place. read more