I'll start by saying once the logistical nightmare was over, the actual cleaning of our apartment…read morewas spectacular and well worth the price. I went through "yelp projects" to request quotes from several cleaning companies for a move out clean. ECJs full move out clean was the most comprehensive and reasonably priced ($199 for a 2 bed, one bath of about 1000 square feet) and they had great reviews. I messaged with two of the owners and booked a clean for a Sunday a few weeks out (they are one of only few cleaners with Sunday availability which was a plus). They confirmed and said their cleaning crew would be there between 9-10 am. Because we had been communicating via Yelp chat, I requested a formal confirmation which was sent to me via text by the owner. The owner mentioned in the text that the cleaners would be there between 8/8:30. I didn't think anything of the discrepancy at the time. On the day of the cleaning, I texted the owner at 7:45 to ask for an updated ETA. 8 am came and went, as did 8:30. I texted a few times, and I called with no response. 9 am came and went and so I desperately emailed with an address I found on their site, messaged via Yelp again and DM'ed them on Instagram. By 10 am I still had heard nothing and I had to leave to go pick up a rental car (I was leaving town and had a 6 hour drive ahead of me). Finally at 10:30 I received a text from the owner apologizing, stating they had written down our appointment for Monday. She offered to send a team out in about an hour but it was already too late and I had to leave. She said she would give me a call to coordinate a rescheduling but by 1:45 pm I still had not heard. I texted again to follow up and she finally called me. We scheduled the cleaning for Monday morning at 11:30 and she offered a discount to make up for it. I was honestly nervous about potential flakiness especially because our move out inspection with our management company was at 2 pm the next day which would impact our ability to receive our security deposit back in full. I put a lot of trust in them that they would show, after feeling pretty let down that day. My roommate got to the apartment at 11 on Monday to wait for the cleaners and at 11:30 they still had not arrived. She called the owner who was confused saying the team had wrapped up a previous cleaning at around 9:30. My roommate went downstairs to our lobby to see if they were there. Half an hour later she ultimately found them at a nearby building, waiting, as if they did not know where to go or have any way to contact the owner to figure out where to go. The team of three came and cleaned the apartment top to bottom and were finished in about 2 hours. Overall, this experience was far more stressful than it had any reason to be and I actually ended up incurring with several unnecessary costs as a result (I would have left town the night before if I knew the cleaners were coming Monday so one extra night in a hotel, I also missed my car rental reservation waiting for the cleaners so I had to pay extra to get to and rent from another location). The owner was mildly apologetic but not as on top of rectifying the situation as I would have liked. The discount was much appreciated and the quality of the actual service luckily made up for it. I would recommend to the business to implement a more formal appointment confirmation system and improve communication with clients. And as a client, make sure you double, triple confirm in advance and get multiple forms of direct contact information for the owner/team.

I will not be using ECJ ever again…read more The last time I hired them, walking into my apartment felt like a breath of fresh air, like a weight lifted off my shoulders. This time, it felt like I hired someone to just move stuff around and I'm left with more on my to-do list than I had before they came. My apartment was decently tidy, so I was mainly looking for actual cleaning, especially as I'd recently had a mouse problem. When I booked, I made a note about the mouse issue and I asked to add on the window track cleaning, since that wasn't included last time. I walk in after they leave, and there's still mouse poop in certain areas. And the window tracks are still dirty. Upon further inspection, I see that baseboards are still grimy, the kitchen floor is not swept. There's a scrub pad left in my sponge tray, and my own sponge has a substance on it I don't recognize. My office desk, left messier than it was when I left. Dead bug under something, meaning they cleaned around it rather than removing the item to clean the space fully. They vacuumed my couch and ottoman but not the rug in the same room??? I'm just baffled by the choices made here. I asked them not to touch the bed. They did anyway. Bedding that I'd put off to the side because the mice had gotten into it somehow ended up on my clean bed. A brand new weighted blanket (which can't be thrown in the laundry) was placed in an area the mice had taken over. An item with a mouse turd on it was placed on my makeup vanity. (So not only did they not clean the item, now my vanity is contaminated.) Idk if these cleaners are new, or if they were just having an off day, but I'm struggling to see what they spent 3 hours cleaning. (2 people, 1.5 hours each) They did an okay job with stuff like the oven, fridge, bathtub, etc. But they failed completely on stuff I actually cared about. Emely was understanding enough to charge me only for the standard cleaning fee rather than the deep clean fee, but the more I look around, the more I feel like I was still overcharged. She offered to send the cleaners back, which I appreciated, but I had already left home again and moved on with my day.

Excellent service!! Amazed by how responsive and reliable Sandra and her team are…read more I received a message and received an estimate over the phone. They showed up the same day and did the most thorough cleaning and even sent photos. Highly recommended.

DC Maids are fantastic! Sandra is quick to respond to inquiries and does her best to work with your…read moreschedule and request. These ladies are efficient, exceptional, and kind. They truly cleaned every nook and corner and left our house spotless and clean! They also were able to clean tough stains that we have tried and failed to remove on our own. I will definitely be using their services again! They also take venmo, which is great.

Scheduled cleaning at noon on Saturday. Person showed up and said it was only for an estimate…read more Price was up to 330 to clean1 br 1 ba condo and remove several bags of trash. She said they could come Monday at 8 a.m. however she sent me a confirmation email Saturday saying they could come at 11 a.m. Monday. When I called, she said they could come Tuesday at 11a.m. Extremely poor communication. I canceled the service and got someone else. Would not recommend.

They do a finominal job! I recommend them 100% as they do an excellent job and are very polite.read more

I booked a two-hour hourly cleaning service with a very short and specific list of tasks: clean all…read morebaseboards, dust throughout the house, clean the oven, wipe window sills, clean glass doors, and sweep/mop all three levels including the stairs. My home is generally well-kept, so this was meant to be a focused deep clean on a few areas. Around the 1 hour 15 minute mark, I was contacted and told they would need an additional hour, which I found surprising given there were two cleaners and the task list was minimal. When I arrived back at the house at the two-hour mark (after they said they were finished), I immediately noticed the kitchen floor didn't look clean. I asked them to go back over it, but even after that, I saw multiple areas that were missed. Corners of baseboards still had visible debris, and some baseboards looked like they hadn't been touched at all. There was pink residue left around the sink drain, the showerhead wasn't cleaned, and there was long hair left in the shower, bathrooms, and on the floors -- which isn't mine. The windows had streaks, and overall it seemed like many areas were quickly wiped down rather than cleaned thoroughly. For such a small list of tasks, I expected better attention to detail and thoroughness. Unfortunately, the work felt rushed and incomplete, and I will not be booking this service again.

The No More Dust team did a fantastic job with my recent house cleaning. Booking was…read morestraightforward via their online portal. The team showed up right on time and hustled the entire time, finishing within a few hours. The house was pristine when they left. They somehow cleaned up a few stains in our kitchen that we have been trying to get out for months. Their prices are on the expensive side, but they definitely delivered. I would use them again. Highly recommended.

I have had five different cleaning services over the last two years, but Creative Maid's service is…read moreBY FAR the most excellent!!! How great, it is to walk into the house after the girls have cleaned. The house smells great, the kitchen sink sparkles, and everything just looks wonderful. They do a fantastic job! Having your service frees up my weekend. Thanks again for a great.

I do not recommend this service. They broke an expensive piece of furniture and then refused to…read moretake responsibility and refused to otherwise offer any compensation!

Raineys Spotless Services offers first-class cleaning, organizing, sanitizing, and decluttering…read moreservices. Every two weeks my home is thoroughly cleaned, polished, mopped and scrubbed. And when I need side projects completed in a timely manner such as light packing, moving, closet/cabinet organization, they are the only company I call because of the professional and efficient way they handle business. In addition to offering excellent cleaning and organizational services, their customer service is top notch and their prices are fair.

Raineys Spotless Service has came to my shop twice to clean it. Attention to detail is why nobody…read moreelse will be cleaning my shop. I'm very picky and they met my expectations.

Long story short I found myself back in Arlington Virginia for some ex-military events. We rented…read morea small house near Fort Myer and not to pay the outlandish cleaning cost. I ask AWGC to come by clean up for us. It was about 10 of us various ex-military types and it seems they forgotten their moms and wives at home. Anyway AWGC really came through with nice pricing and saving my deposit. Great job quick and professional!

They responded last minute when I found my new rental dirty as I was about to move in. They arrived…read morewithin hours and did a stellar job. The two cleaners were also very friendly. Would hire again!

During my initial call to this company. The receptionist, who I am assuming is Luciana was…read moreextremely rude. I wanted a quote on a home I moved out of and provided a description of the work which included miscellaneous papers, and debris from the big move out and she mentioned she would need to put a hold on my credit card and take a deposit (which was not a problem) but I did mention that was odd. She responded, "Its actually not odd" and made several other comments. I personally have worked with many cleaning services and none have ever had a requirement outside of retaining a credit card on file. She then told me to "get a quote from another company" and hung up on me. I would stay far away from this company!

Teams always do a great job. I've used this business for years. About to contact for service, and…read morethis is the second time in less than 3 months.