I bought a waffle, and a peanut butter and chocolate banana smoothie. I ordered a pick up and was ready right on time. Unfortunately, I got very sick afterwards. I was actually very sick for two days. I had asked for only organic oat milk for the substitutes, as dairy really messes with my stomach. It's still bothered me for some reason. Probably not coming back. There is also kind of overly watery. I noticed that one of the workers there I was wearing sunglasses... So I'm trying not to judge. read more

The location is convenient and close to home, which is a big plus. Unfortunately, the customer service did not match the great location. When I walked in, none of the employees greeted me or asked if I needed assistance, even after noticing I had entered. Eventually, one employee approached me, but she appeared annoyed and sighed before asking what I wanted to order. A welcoming attitude and basic customer service go a long way in creating a positive experience. Based on this visit, I felt more like an inconvenience than a valued customer. I hope management addresses this, as the location itself has a lot of potential. read more

Employee was very kind and did a great job but this place is extremely understaffed. Hire more people to minimize long wait times please.

We entered the store at around 6:40 ish.. we were waiting first in line to order for close to 10 minutes and when we finally ordered we were told they were busy, and that it would be 10 minutes wait for our food. (Two smoothies and an açaí bowl) The two smoothies came out within but close to ten minutes, but the açaí bowl was taking a really long time. Finally we asked when it would be ready, and it seemed like the workers completely forgot about the order! They just then started making the bowl and we ended up waiting for a while more and leaving at 7:14 ish. Generally I love Jamba Juice and the food was good, thats why I put two stars. But if I was just reviewing the service it would be a zero. read more

I cringe when my kids ask to come here after their sports events. The shop is very stuffy with no AC. If it's 70 outside, it's 80 inside. Just when you get to the front of the line they stop taking orders for 10 minutes to make the other orders that have backed up. Orders are placed on the counter with servers murmuring names in a low voice. Patrons handle the orders and call out names to help move things along. Pre-orders are placed in a container to the left, hidden behind waiting patrons. Anyone who walks in and knows the container is there can take anything out of it with no checking but also if you don't know it's there and you pre-ordered you will wait unnecessarily. You get the first part of your order and have to remind servers that you also ordered a waffle. The drinks and waffles are great but sheesh! I highly recommend pre-ordering and checking the case to the left when you arrive to skip the line, confusion and inside heat. Just check your order before you leave. And to the managers I recommend figuring out what takes so long (açai bowls?) and doing more prep beforehand to speed the process. read more

So "juiced" that Jamba has come to Lincoln Square as there's also a CVS, Peet's Coffee and Safeway here! Had a coupon for BOGO and got two large smoothies, one with Acai Super antioxidant and the other Peach Perfection and there was no line! They were yummy and refreshing and enjoyed my acai while buying one free for my daughter! Look forward to coming here while I do my shopping! read more

See all

This place must be the worst Jamba I've ever been to. Non-existent customer service, the teenager behind the counter just mumbling under his breath, even after politely asking him twice to repeat what he'd just said, couldn't understand him. Wasn't offered a receipt and waited for 35 minutes for two drinks. One girl seemed to be exclusively making açaí bowls, the two guys were chilling rather than making juices. When I finally got the drinks, they at least tasted good, that's where the second star comes in. Will definitely avoid this location in the future read more

Good experience, place was clean, staff was helpful and wait time reasonable. I tried the New Belgian Waffle Parfait with non-dairy greek yogurt...oh my this is yummy. Im usually an acai bowl chick but this was really good. I will be back! read more

Jamba - New Belgian Waffle Parfair with non-dairy greek yogurt - Juice Bars & Smoothies Near Me - Oakland, California

Delicious Strawberry Wild smoothie! Tasted sweet yet Healthy, and blended quickly. Didn't have to wait long at all. Restaurant is clean and the staff was super friendly. They also sell treats such as sandwiches and pretzels. read more

Jamba - Juice Bars & Smoothies Near Me - Oakland, California

i love Jamba juice so much, I come here once a week. Their açaí bowls are so amazing. Service is always quick and fruit is always ripe. Lastly the people are very welcoming. read more

Extremely slow service. Plan on a long, wait even if not that busy. Order beforehand using the mobile app. read more

The trans girl up front with dyed hair is so cute i love her she is so nice and friendly !!! Smoothies r expensive but I understand paying extra for the jamba brand read more

I work next door and the staff are always awesome! Drinks are all the time delicious and Aaron was amazing, he gave me a pretzel for free, give the man a raise!! read more

Jamba - Smoothie, Pretzel - Juice Bars & Smoothies Near Me - Oakland, California

I was so excited to have this location in my neighborhood, but was quickly disappointed! I understand that the drinks cannot be filled exactly to the brim, however take a look at the photo I posted for reference on how much was missing! For $10/drink (which is pretty steep), I don't expect it to be missing that much. In addition, juice was seen added to smoothie AFTER it was blended to make up for space for the green smoothie which altered the taste and consistency of my usual go to. So disappointed! read more

Jamba - Juice Bars & Smoothies Near Me - Oakland, California

Don't go to this location. Waiting for 26 minutes like an idiot to order just to end up using a mobile service. No one acknowledged me. Saw people coming for mobile order after order. Still no acknowledgment. Girl in front of me ended up ordering mobile and left after waiting 15 mins. I thought great, my turn. Nothing for another 7. I asked if I should just place a mobile. "No.." asked what's going on "we'reshort staffed" Mom comes, waits 5 mins with me.. ends up asking what's taking so long and if they should just take a mobile ordered and the young woman, making all of the drinks said they weren't taking orders anymore. I was confused and asked why they didn't tell me that 18 minutes ago when I was standing there looking like a idiot. I asked for the manager. Apparently the manager left at 3 o'clock, knowing they only had two working blenders and short staff. Good customer service would've communicated mobile orders to everyone walking in, good CS would be acknowledging their lack of communication with a comped Jamba or a gift cards...they did neither. One star for the guy in the dreads back who acknowledged my frustrations. read more

I've had better service at the DMV. This place needs to take ITSELF. a bit more seriously. Corporate overhaul required. The children that work here have zero knowledge of the menu, zero concern for customer service and absolutely grossly lacking in the arena of presentation. I have always gotten a wrong order, super long wait, or a bout of uncleanliness when I've visited this particular location. Let's begin my review: I walk in to see a dirty floor. The behind the counter happenings are hidden by stacks of chairs and tables. I order a PB Banana protein with extra PB and a GatchaMatcha with light ice. My PB didn't have extra PB and my matcha was some frozen thing with green tea that was blended. I bring it back to the counter and a brief battle over whose error it was ( mine or the maker of the drink) ensue l's and finally she agreed to make another at no cost even though I'm offered to pay for another. This time I got a gotchamatcha with no agave. NO AGAVE. I'm not someone that's drinks green tea with no sugar. Instead of giving them a 3rd opportunity to get it right passed on even bringing it to her attention, and from their demeanor I doubt they would even give a crap. I've never seen an adult working in this place. Not once. so this tells me a few things. Either the pay is so weak no adult with real financial obligations can survive on the wages or the manager thinks children make better employees. I would rather drive across town to a real Jamba that adhered to the standards of the brand and if you value your money and your properly made beverage you should do the same. Now I'm just angry with myself for giving them another try be the jamba experience I have come to love. This place is not it and I have serious doubts it ever will be. Upper management , district managers, regional managers please review this place. They really need your help. read more

Amazingness, Super quick super helpful, always making sure we get the best, They definitely never let down!!!

The service was below par. I have 2 stars since the smoothie (PB Mood) was good and made correctly. Staff did net greet when we entered the store. In fact, we were second in line and he person in front of us was told we cannot take your order right now since we are making others drinks. Poor customer service! We decided to stand in line and mobile order. Our drinks were made and ready prior to the person in line in front of us. With 4 visible workers and no one willing to take orders, from the line of people, seems unacceptable. I would not recommend this location. read more

Too slow . I waited 15 mins for a order and it still was not correct. The morning staff are not welcoming and do not move with a sense of urgency . No one apologized or acknowledged the error just handed me my order. read more

Went here on the 26th, VERY DISAPPOINTING to see a general manager make a customer feel bad for their order. I'm not sure what exactly happened BUT I do know that this PAYING customer had a HUGE order (maybe 12-15 drinks)and for the manager to tell her that her order bombarded them and that his employee was supposed to be off at 12, is WRONG. read more

Excellent service, extremely satisfied with my strawberry surfrider!! If I could put 10 stars, I would!!!

This location is pretty terrible. You can't order online - they consistently lose your order. Better off to order in person, although their is no consistency in orders. The audacity of their various payment portals requesting a tip when you can't predict the product / service you'll receive and if you had to guess, both will be mediocre. Pass. read more

Customer service isn't good at all. The young lady was on her AirPods having a whole conversation The app isn't updated with the turkey wrap. Now I'm here hours online say open to 7 and it's closed. So unfortunately sad read more

Jamba flavor quality is very bad compared to Bay Fair location. I ordered Caribbean passion & it was runny and did not have enough fruit & orange sherbet ice cream. I won't be going back! Too bad since it is in my neighborhood read more

2.5 stars because our smoothie bowls were only half full, dissatisfied. Been here a few times before, this was the first time we had this problem. read more

For a location that just opened, Jamba Juice in Oakland Hills has been ON POINT! With a combination of strong veterans from existing locations and well-trained new hires, I've experienced efficient and friendly service on each of my first five visits to this new outlet I especially want to commend Jordan, who was attentive to me, and extremely poised and professionally with a difficult customer interaction I watched first-hand read more

Service was bad, workers were rude. I explained how I didn't want coconut on my bowl and I wanted to replace with granola (which I do all the time) and she charged me extra for the granola at first. She then changed it and said they were out of coconut. Once me bowl was made, there was coconut on it! She was also the same girl that made my bowl and took my order - so it said the instructions on the ticket and she didn't remember. Luckily I wasn't allergic as it is a very common allergy. She then got an attitude and offered to make it again but I was already in a rush and had been waiting over 10 mins. There wasn't anyone else in there waiting either. Will not be coming back. read more

Went in here today and wait was long I ordered 4 drinks and ALL were runny as hell I asked for smoothies not for sugar water. Will never be back here again. read more

It was the best customer service I ever had, the manager Isahi was so welcoming, the vanilla blue sky bowl was made to perfection

I went in to this Jamba hungry and thirsty on a hot day. I wasn't feeling that great and immediately one of the workers named Shayla assisted me . She pulled a chair out for me to sit and asked me what I wanted from the menu. I told her that I wasn't feeling good and needed something as my sugar levels may have been low and I was feeling hot and dizzy. I told her what I wanted and I gave her my credit card. She immediately started making my drink and brought it to me along with my credit card and and receipt. She told me to rest and to let her know if I needed anything and that she would be happy to assist me. She knew exactly what I needed and was very attentive and provided me with excellent customer service . My drink was delicious and I am happy that I went into Jamba that day as I'm not sure I would have gotten that type of service and care anywhere else. This Jamba Definitely gets 10 stars! I will always visit this Jamba store because they are the best !!! read more

I asked for a drink it came out sour they said it was the juice. I asked for a different drink but your using the same sour ass juice. The associates our 13yrs old making drinks that they cannot make. I asked this 14 yr old who is the manager the young boy says he is. Wth is going on with this Jamba. It's terrible. I asked him does he have a credit I can get for the second drink. He says no I can make it over but I need to take the drink in your hand and throw it away. R u serious lil guy. Worst customer service served by little kids that are clearly children making drinks. Fo they have working permits? There was young lady but she disappeared and left kids at the front to work. After girl made my second drink trying to convince me that the juice in the machine wasn't bad just sour and that is the reason she could not get the drink right. No I believe it's just you do not know how to make a drink but getting paid to keep your nails nice but can't make a damn drink to save anyones life. read more