These employees are as ghetto as they come! They have a bad attitude and not friendly what so ever! I go in with my son in the mornings before school and none of them are attentive and whatever you order seems to be a big problem for them. This morning I went again and both employees were wearing their hoodies ! Like ok we get you're trying to look like a bunch of thugs but that's a bit ridiculous. So different compared to the one in Palmdale. I've never felt so uncomfortable being inside of a Jamba Juice . read more

Jamba - Both employees wearing hoodies - Juice Bars & Smoothies Near Me - Lancaster, California

See all

So I'm usually a fan of Jamba since their smoothies are pretty good and healthier than other food establishments in the area. Well this morning made me kind of regret paying 5 bucks for a small smoothie. I just finished doing a fitness boot camp and thought I'll grab a smoothie before work as a treat for my hard work in class. Well online and on the store window it says they open at 06:30 am. Not today I guess. I stood in front of the store and waited 10 minutes for them to even open the doors. I'm not invisible people the employees obviously saw me standing there and nothing. Ok I digress, so then the girl with the long braids unlocks the door and doesn't even open it for me just looks and me and keeps going. Ok a bit rude but hey maybe she's tired? It's early not everyone is a morning person. I walk in and the chairs were still up on tables the floor wasn't even swept and as I was walking in I said Good Morning to that lovely lady and she rolled her eyes and kept moving. The worst customer service ever!! I'm actually even irritated I ordered anything. I should of just left, but the Berry Upbeet Smoothie was good only drank half since it has 40 g of sugar for a 16 oz. All in all I'll go to Jamba in Palmdale for now on!! read more

They get the order right every time. The price isnt the best but the product is consistant and tastes good. They change the menu around to keep things fresh and still my favorite is available! read more

This Jamba Juice has a monopoly in Lancaster being the only one. It is good for its smoothies. They always seem to be training new people though. They must have a high turn around for new hires. My new favorite is the Orange Karma with fresh carrot juice banana and mango. I like it because it is one of the only smoothies that doesn't have apple juice as a base. I also enjoy their strawberry whirl on occasion. The staff has always been fast and courteous at this location and I would recommend it as one of the few cool drink places in the hot AV desert. read more

I love Jamba Juice - loved them for years - but this location makes the company look bad. It's gotten worse with COVID too. I have yet to encounter a new employee at this location and they take forever to make online orders when the whole point of making an online order is for faster service. If you can find another Jamba Juice in another location I wouldn't suggest going here. read more

Emily was one if the nicest person I met at this location. Being a person who wanted a quick cold refresher, I went into Jamba for the first time and had no idea what to order. Emily was very helpful and her recommendation was phenomenal; I would definitely come back. read more

I'm giving a two because honestly I have been a few times and service is average not good or bad. However today I came and the girl that made my drink had a horrible attitude banging on the containers aggressively, screaming out names with a attitude and not even placing all the drink in the cup with like 1/2 inch or more missing with a obvious amount left in the blender that she threw out. I am really upset with this visit. However Benjamin the cashier was polite. Date 3/4/19 time 1:28pm hopefully you have cameras to view. read more

First of all... when you open up an establishment to serve the public hire people whom are trained to service your product, one of your employees does not tell the difference between citrus and orange; customers that order online for the convenience of having faster service don't get the product that they ordered let alone an apology. There is no product to go with the said establishment ex: banana, frozen yogurt, strawberries ect. How dare you open the door to the public in the AV when your not able to train your managers that the customer is always right. And they do not show themselves accountable for lack of customer service, lack of displayed product, and slow service in general. I will make sure the your business gets this bad report universally! Upset that they don't give us an option for 0 stars! read more

ZERO STARS LOOK !!! Nothing in this world is priced or sold as reasonable!!! However, I refuse to give my hard earned $$$ for conveyer food quality. This so called $4.00 brkfst sandwich is a real JOKE!! Wont EVER happen again !!!! Corporate food establishments rip you OFF !!! I'm forced to give 1 star to get review added ITS REALLY ZERO STARS AND IN FACT JUMBA JUICE...ITS NEGATIVE STARS SO YOU OWE ME !!!! read more

Complete and total joke with lost workers how hard is it to pick up a pitcher and pour the Sri k and not wait 10 min after it is blended? Millennial work force is the end of us all! read more

What can I say about this crappy place! Walk in this morning was help by a guy name Cruz with a shitty attitude. Everything I was telling him he was cutting me off and talking over me! I'm so disappointed that they hire this un educated people to work for places! Totally ruined my morning! This place is the worst this is why I rather go to Valencia or somewhere out of Lancaster! read more

Walked into jamba juice ordered two drinks and was rung up by Melissa. While ordering she was extremely inpatient. When I told her I wanted to change my drink she said she couldn't do that and use my buy one get one free coupon. I then said I'm just now ordering and want to change my drink, she still refused. I asked who her manager was and with a smirk she said she was. She then went on to say she will do it this one time. Melissa is an extremely unprofessional employee and I don't know how she's working as manager for jamba juice. read more

This review is not about the smoothies themselves but rather the customer service of one guy maybe late 20's. Horrible, horrible, horrible customer service. I've given him chance after chance before writing this review, even attempting to make small talk with him but this guy is just a dude with an attitude DWA. Yet, he wants to be the first at the register to take orders, where he offers no greeting. He just stands there as if he's annoyed to be alive. He either needs CS training or just needs to go. He is the type that you don't trust and get the feeling he may even spit in your cup when no one is looking. This is not the representation of Jamba Juice that I've come to know and expect over the years. read more

Got two regular sized drinks, they charged $21. Fresh squeezed orange juice used to be free, now it's insanely expensive.

I'm very disappointed with this location and the safety precautions taken due to COVID I am high risk and went in for my normal oatmeal and an employee by the name of Aniya did not have a mask or gloves on she also was closing caps on orders making orders all this with no mask or gloves PLEASE IF THERE IS A WAY TO CHECK THE NUMBERS ON COVID POSITIVE I BET THEY THEY ARE HIGH AND This is why!! I'm not letting her make my order I hope the manager steps up here! Visit date was 01-04-2021 am hours read more

Diamond is the sweetest person I've met! I had stopped coming here back in September because one of the employees told me she was on leave but I went out on a limb and stopped by the other night and she was there! She's very polite, and she has a great attitude and she gets orders done quick and easy. She always makes my wife's and my smoothie to perfection! If you plan on coming to this Jamba Juice make sure she's there, she's awesome! read more

Usually takes at least 25 to 30 minutes to get order. But, waited 15 minutes in non moving line, so I left. Worst jamba juice ever. Shouldn't take this long to get blended fruit. read more

Awful customer service I pre-ordered a drink waited 10 minutes to even walk in and they looked at me and said you pre-ordered? Then made me stand in line to put my order through in the store meanwhile my two-year-old is going nuts hints to why I pre-ordered. read more

This location has the worse wait time no matter if you order ahead in the app or come in and order the wait is just about the same over 20mins read more

After visiting this location today, I was not surprised to see they only have 2-1/2 stars. The place was packed and apparently understaffed. After waiting 20+ minutes, I received only 3 of the 4 overpriced drinks I ordered and one of those was made incorrectly. I walked out and will never go back. This is not the first time I've walked out of this location disgusted with their quality or service, so I should have known better, but it will be my last. read more

Worst location in the AV. The guys who work here (haven't encountered any women working here who act this way) are unprofessional and unfriendly. Like the last location I left a review for, they seriously seem like they'd rather take their own lives than take my order. We came in on a rainy day in February around 11AM so hopefully whoever works that shit gets reprimanded, cuz they seriously were the worst. read more

Typical Jamba Juice location. The staff was nice and our smoothies were good. The only downside here is the location is very old and a little dirty inside. read more

I love this location because all the workers seem to know how to make my beloved white gummy so that it actually tastes good. They also seem to be more familiar with other stuff on the "secret" menu than other locations I've been to. read more

Love this place every time I want a could drink I come here super refreshing and is next to rocket fizz and big tune hehehe

Like [almost] every Jamba Juice, the decor, the drinks, the prices are the same. The one thing I do like about this particular location is that is much larger than most locations. Why is this an issue you ask? Because when summer really hits here in So Cal, this place gets packed. And as much as I like making new friends, I don't want to make them in line, cramped in a small location, sweating. Also, no matter what time of day or day of week, there is always a wait. =/ read more

Jamba Juice sent me a coupon. I asked the cashier if I could use the coupon first before ordering and she said I could. The coupon was for Buy one get one free, she later scan the coupon and said I had used it or the system wasn't working properly. I said I haven't used the coupon not haven't used it before. I asked her if she could still honor the coupon and she said no. I asked her to type in the coupon and she said no, that she needed to scan the QR. I asked her if she could override the coupon manually and she said Nope. read more

Issue right off was when trying to pay. They don't accept any US Currency more than a $20. No sign saying as much and the only explanation from the gal was Jamba policy. To me any business in the US should accept our currency. I sure would like to know the explanation??? My daughter and grandma really wanted one so daughter went back out to car to get her cc but had to wait in line again and re order. We waited about 10 minutes for two items then another 6 minutes for the third. Too long but we did get someone to acknowledge and say sorry. A young man in a different color shirt. Won't be returning. read more

I am heading out of town with my my mom's dog & I ordered jamba for pickup so I wouldn't have to leave her in the car for more that a second. The app said ready at 10:04 & it's 10:15 & I'm still here because they messed up my bowl.. its so frustrating because the entire purpose for getting this through the app was to avoid making her wait in the car. So disappointing. read more

Don't bother calling in your order. I tried to call in for one smoothie and I was told they couldn't take any phone orders because of how busy they were. Totally understandable, so I drove to their location and found NO ONE in there. 5 employees and not a customer in sight. Wtf? I was only a few minutes away! There was another time I tried to call In an order of 5 smoothies, and I was told they only took a max of 2 smoothies per phone order, and that I would have to call back and order them 2 at a time. On top of that it had taken several phone calls just to get someone to answer the phone. Really juvenile, and I believe this might just be some manager's policy, because I never have this problem at other locations. read more

Worst service ever. Legit they forgot to make my drink and served like 10 people who came after me.

Everyone here is super friendly and the Smoothies here are so good! High recommend the MANGO-A-GOGO with pulp, or as they call it, Chunky! Love it! read more

If I could give half a star I would first off we came in after a long drive from San Jose California we ordered our drinks they charged us then waited about 10 minutes came back and told us they ran out of main ingredients for the drinks so then they served only one out of the four drinks but couldn't figure out how to give a full refund 15 minutes later past finally gave her a refund and then took another 5 minutes to charge the drink that we actually had mind you it was a medium drink which is a third of it was missing and watered down by the time got to enjoy it I don't know what's going on but this was not only bad customer service how the hell do you run out of main ingredients at 1:30 in the afternoon get it together read more

The Peanut Butter Chocolate Lovers is amazing; however the service I recently experience was poor. I am not only basing my review on the experience I had at the location, but also how the Corporate Customer Service in Emeryville, CA never contacted me back for over a week and when I finally spoke with someone it didn't make much of a difference. So as a rewards member and loyal customer, I have decided to give them a PAUSE for now. I work too hard for my money and like to feel appreciated when I am spending it. read more

I love this Jamba Juice! Maria helped me today and she was so sweet and helpful! I will definitely recommend this Jamba Juice to all my friends and family! read more

My husband I used to enjoy going to Jamba Juice. The staff they had was amazing with great customer service skills. Now they have all new staff and not so pleasant attitudes. We just went and it will be the last time that we ever go to this location. The staff had been playing very offensive music with curse words. It is a place of business, not your friend's house where you can play whatever music you want. A great way to drive out customers, especially those with kids. Very sad. read more

This is so upsetting. I love coming to this location. I have been coming almost every other few days due to me being pregnant and I crave Jamba Juice. I also get a large with any of the drinks and always get EXTRA pineapple with any I get. So with that they give you the large cup and put the extra smoothie in a kids up. They always do this. And I've never asked for them to do that, they just do it because you pay for the extra fruit in your drink. Well!!!! Today I wanted Jamba Juice as usual and I happened to order my drinks over UBEREATS this time due to not being able to drive there and I really was craving my drink. So I ordered a Large White Gummie with EXTRA pineapple as per usual and another large drink with 2 ginger shots. Well this time, since I order over the UBEREATS app, and didn't state I wanted to have the extra smoothie in a kids cup on the app order. They didn't give me the extra smoothie in a kids cup and the guy stated he couldn't give me the extra due to the smoothie already being made and they already put away the remaining smoothie and couldn't accommodate me with the extra smoothie that usually comes with the drink. Mind you again!!! I have never asked for the extra in the kids cup, they always have done it because I always add extra fruit in my drink. But since I order over the app they didn't do it. If you do something with customer that orders in person. Please Honor what you do over an order that is placed ONLINE. This is very upsetting due to I paid for the extra. read more

Only reason why I am not giving this place a 1 because we love going to Jamba Juice. This one in particular just did not impress. The employee that help us had a very condescending demeanor to him. We received a 10% off coupon via txt stating "if we were playing a certain game that we would receive the discount" so we came in and showed (Anthony) the game. He gave us a very un-welcoming look and told us there were conditions to the game. We needed to show him a certain part about the game or it would have not been honored. The coupon only stated to show if we were playing the game. I just felt that this situation could have been handled a little bit better. (On a side note... They also got one of our drink orders wrong). I definitely love Jamba Juice... Just not too impressed with this branch read more

Bad service, got my order wrong, so they had to re do my order. Waited an extremely long time just a smoothie.

Every time I I visit this store I'm very unpleased. They never answer their phone !! Like why do you guys have a phone if your not going to answer it. I do not recommend this store to anyone . Don't go to this location if you haven't been already. read more

Jamba juice just hits the spot sometimes, and where else could I get fresh wheat grass juice. I usually don't go with a smoothie, but I've had many of them and was completely satisfied. Lately I've been drinking the carrot juice which is great. When I want something a little more mellow I'll have carrot-orange juice. read more