The other day I went to another location not far from this one. It was horribly dirty and bad service. This one is much cleaner. Customer service is great. There's trash though up front by the register. An old used plastic toothpick. Kinda gross. I've been a regional manager and when seeing things like that shows they don't send whoever out to clean as often as maybe they should. I did use the restroom and they r out of seat covers so I used toilet paper. Not the end of the world. I'm not trying to be a pain but things like this do matter. I got my order very fast and they treated me nicely. The girl who took my order was a sweetheart. The guy who gave me my order hopes I have a good rest of my day. Love it! 5/4/17 read more

Jamba juice just hits the spot sometimes, and where else could I get fresh wheat grass juice. I usually don't go with a smoothie, but I've had many of them and was completely satisfied. Lately I've been drinking the carrot juice which is great. When I want something a little more mellow I'll have carrot-orange juice. read more

Great place, what I really like is the customer service and the military discount. Business for me is all about people and they always remember my name and what I drink read more

So Disappointing!!!! Can't get a simple order right and Poor Customer Service to boot. I ordered an acai bowl for lunch - no honey and no granola because I'm abiding by the Whole 30 diet today. Why is this bowl full of GRANOLA and HONEY!!!!!! When I call, the manager informs me to not eat it and bring it back to them unconsumed "today", by closing time and they will make it correctly!!!!!!!!! I think not. I will find someplace else to buy my acai bowls. You totally mess up my 8 dollar lunch, then you expect me to not eat and return it to you today. Just lost another customer. read more

No more Matcha green tea? Damn it, I loved that drink. The rest of the menu still satisfies so I will continue to go. Edit: a worker messaged me that matcha green tea although not on the menu can now be ordered... That was nice 5 stars now! read more

Hands down I just witnessed the best team work ever here! Smoothies are wonderful - Mine is - Mango-a-Gogo . Love it as always. Best customer service in town. read more

I was able to write this review quicker than the staff able to make my order. Two people working you would think they know what's going on had my order sit on the side... Because you thought I order more... Keep in mind this is the same guy that took my order. I can only laugh about this and write this review. read more

My experiences have been pretty average. My drinks are prepared correctly and the location is clean. I wish there were more staff available as only one person at a time is making the drinks. I've downloaded the app to avoid the increased wait time and that seems to be working. read more

This place has the worst customer service. I have walked in here 3x at different times and days before writing a review and let me just tell you the staff is not welcoming at all. I always order the same thing, which is the kale orange power and the immediately roll their eyes because they have to work a little harder yo make it. It is a freshly squeezed juice but throwing things and pouting because you have to do something infront of the customer is never ok! read more

Had stopped by to get myself a Jamba and the cashier in front was not very friendly Tiff, I believe was her name. Didn't greet me was just standing there waiting for me to tell her my order. A smile goes a long way. On another occasion I went to get my friend a Jamba and they didn't have the ingredient that was needed to make the juice. Who is the manager here and why aren't there employees trained on customer service as well as keep there store stocked with the supplies/ingredients they need to make what they offer. read more

The manager of the store would not correct a problem with an order. She said once its paid for there is nothing she can do about correcting the problem.. read more

Came in and ordered a large carrot orange twist along with some other drinks. When the drinks were done I saw they made me a small so I asked to get a large they told me I only paid for a small and said I could pay the difference but Anthony just stared at me like I was an idiot. He told me nobody had a till to ring me up and so they could not do anything about it. He continued to stare at me until I decided to leave because I was in a hurry. I go to this location all the time and always receive bad service from Anthony. read more

Just went to this Jamba location and the staff was soo rude that I had. Didn't catch her name but was a younger African American girl. First the signage said the lobby was open and just stay 6 feet apart. It was a hot day with sun shining. We ordered our 4 drinks and were told to wait outside for our drinks and they would come out and call our name. I asked if they would come out and call it to confirm and they said yes. So we go outside and wait and wait and wait. We finally go inside and ask if our drinks are ready and she says yes we called your name on the speaker inside. My wife says to her we didn't he eat anything and she says oh well that's as loud as it goes and rolls her eyes. My wife stays if you are going to make people wait outside then you need to go outside and call their name so the customer knows their order is ready. She says nope this is how we are doing it. I will not be returning here even after covid is done completely. Piss poor service! read more

Love the convenience of location. However, I have yet to order something (usually one of the first customers in the morning) that I don't hear, sorry we are out of.... This morning they were out of dates and almond milk, two major ingredients in their almond milk smoothies. They did offer to use 2% in place. Hmmm, they reason I ordered almond milk is allergic to diary. I had to suggest substituting soy. Plan ahead people, if you run out of something there is a grocery store 1000 feet away! Go get it! read more

Very poor customer service, employee I ordered with couldn't even bother to look me in the eyes when I was ordering like I was irrelevant and taking up his time which I mean it's your job to be attentive and have great interpersonal skills. Overall didn't like the feel right from when I walked in read more

This Jamba Juice has been one of the worst ones I have gone too. I love Jamba Juice but the treatment both over the phone or in person is horrible and employees need to be trained properly in customer service. I tried twice to get something from there and both times had to walk out with nothing. Then I tried over the phone to place an order and they can only take two drink order at a time the rest will have to be placed once you arrive to pick up the orders. So if your short on time and wanted to get your orders fast this way will not work either. If you try the app, it wont work at this Jamba Juice. What is going on here!!!!!! read more

Great Service, Clean store, and good drinks :). They always have a smile on. Ive never had my order messed up and it doesn't take very long for them to make my drinks. Definitely recommend this location to anyone who enjoys health drinks! read more

I have never seen an establishment with such untrained, un knowledgeable employees with bad attitude towards customers. First don't open up for a business day if you do not have the products that will be used to serve your juices, smoothies, etc...having said that it is the store managers responsibility to know their inventory and stay on top of that so customers won't order online then arrive to store to find out that the order had not been prepared because the specific fruit, ingredient were not in stock...having said that the young lady at the counter does not know her fruit groups, nor the fact that citrus is equivalent to orange/lemon/tangerine so people working in this industry should project some form of knowledge of healthy eating, and know the difference of food groups to say the least bad attitude instead of sincere customer service is all you get at specific store, I hope the owner reviews these reviews and makes adjustments necessary to have his business handled more professionally read more

HOrrible i was in a hurry and ordered the oatmeal when i got work the container was not even halfway filled with oatmeal the guy tried to make it up by pouring alot of the blueberry fruit syrup so that made it too sweet was not able to have breakfast had to wait until lunch AND i called the store later on and the manager said nothing I can do about it since you did not address it when you were here, customer service is not good i wish the guy would of said hey we don't have enough oatmeal left can i give you your money back instead of masking it with syrup!!! :( bad service read more

i went to this place for 3 times, i love juice ,but this place is horrible, first time i asked for a tropical juice , the girl told me that no had the fruits, second time , i asked the same juice she told me the machine was dirty, and will take 20 minutes for clean, third time i arrived there 9:18 pm an already closed , in the sign on the front door show 9:30Pm closed ... read more

These people always in the best mood ever, and get everything just right! Amazing customer service and really really neat! Never had any complaints about this place! This place is amazing! My daily stop when I still go to Lancaster. Gotta love this place. It's seriously amazing! read more

So in the beginning of the week, when our office called in an order, the guy who took our phone order let us know that we are allowed to order 3 items instead of 2. Yay! Although when the office ordered this morning, that wasn't the case. Even though it's an inconvenience to call back, we went ahead and did it anyway without complaints. It wasn't until the office called back 15 times to realize they were purposefully ignoring our calls. Unfortunately I have to give one star to write this review but if it was up to me they wouldn't get any. Worst customer service I've ever dealt with. When we went in to pick up our food, the customer service wasn't any better. Christine let us know the manager stepped out and wouldn't be back for 15 minutes. So I suppose this complaint will have to go to corporate and our office with start ordering from juice box on Lancaster Blvd. who have excellent healthy products as well as A+ customer service. read more

I was just told no bowls could be made because they were out of soy milk and bananas. I answered that any milk could be used and there was a whole bowl of bananas for sale on the counter. The employee said those bananas can't be used in bowls. It's almost like they don't even want customers. .. read more

Unfortunately I have to give a star, otherwise there would be no stars. This place is absolutely terrible. Who ever is running this place is doing an awful job. Everyone is rude and makes excuses for taking the lazy way. There was 4 people on the line, they had 1 customer, me, and the girl in training taking orders and making drinks. No one had any sense of urgency. I will not come back to this store again. Absolutely ridiculous. read more