Updated review: this is the 3rd time I ordered a acai protein BOWL but they made a DRINK instead. After the first time it happened I make sure to emphasize bowl. Today I even made a hand gesture of a bowl as I said bowl and the cashier shook her head yes. But they still made a drink. I'm speaking loudly and clearly so I don't know how you can confuse bowl and drink. It's so irritating and a waste of my money. Maybe they should start reading orders back to ensure its correct and give receipts with every transaction so the customer can see what they were charged for so we can speak up before the wrong order is made. I stopped going as often but now I'm so done with them! Previous review:They put their flatbread pizzas in a package instead of a box now. So when we ordered multiple flat breads they laid them one on top of the other in a bag. What happens when hot sticky cheese touches paper? The cheese sticks to the paper. When we tried to take our flatbread out of the package all the cheese was stuck to the package. We were left with a naked flatbread with no cheese! I was also disappointed with their new sandwiches. I ordered the ham and cheese. There were two very thin slices of ham and the cheese looks to have melted into the bread. Big disappointments! read more

Jamba - $3.99 for bread and 2 thin slices of ham. Disappointed! - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

Very unsanitary. Girls working here touching their hair wiping their noses with their hands and then making smoothies and grabbing food without gloves. Another customer asked them to wash their hands and they didn't. Waited for an hour for a smoothie that I ended up dumping due to finding a piece of hair in it. Need to be health inspected and girls that work here need training on how to be clean. Visited the store March 28 at 345 left the store at 415. read more

I was in search for a smoothie after a hike and this place was convenient. Not busy so pretty fast to order. read more

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Quick spot to hydrate with a refreshing unhealthy smoothie. I had an intense workout at Breathe Kaneohe and was looking for a quick quench. Jamba Juice it was. Place was clean, teenagers with awesome friendly costumer service, and the smoothie for once was THICK. I say unhealthy because I ordered the Peanut Buttah Mood and man oh man did it put me in a mood. Hit the spot and instead of dinner I had this instead. Naughty. Mahalo Jamba Juice for keeping me refreshed with this naughty smoodie. For summer Jamba is a must! read more

Jamba - Jamba Kaneohe - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

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The worst açaí bowl on the island. Never again soggy strawberries (had 2) 6 blueberries and a sorry piece of banana (4slices with a stem sticking out) I was about to dial 911 but someone came to the rescue when I returned it read more

I don't usually write reviews but I was really put off by the workers and the blatant either lying or complete incompetence of the smoothie maker. Pictured here is what they said is a White Gummy Bear. After having ordered this for years, I know that this drink is not this color but a more off white color. After tasting it, it tastes like a Caribbean Passion. When we asked if it was really a White Gummy Bear, we were brushed off and told yes it is. OBVIOUSLY it's not. So either they don't know what a White Gummy Bear is or they are just liars and lazy workers! Never going back to that location! read more

Jamba - A Caribbean Passion that we were told and reassured was a White Gummy Bear! Lazy workers! - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

My husband and I went into Jamba Juice Kaneohe yesterday around 340pm. We ordered 2 acai bowls. They didn't have strawberries so they said we can get extra fruit. I got extra blueberries and he got extra bananas. We started eating our bowls and he said he didn't have extra bananas. I told him he could have mine because mine were hard and I didn't like it. When he looked at his banana there was still some green peel on it. We went back in to get a refund in our bowls and when I asked the girl if she was the manager she didn't know how to answer me then she said yes. Another girl took over and refunded us. When I asked her if that girl was a manager she said no she's just help. She told me she was the assistant manager so is asked her what the other girls name was and she said she couldn't tell me. The girl with the attitude looked at me and said what? Lifting her hands to me. I couldn't believe it. What kind of customer service is that? The 2 girls didn't have hairnets on and their hair was hanging in front going in to the juices. So unsanitary None of them had name tags on. I was told I couldn't have that girls name That was the worst service I ever got from Jamba Juice. I'll never go there again! read more

answer your phones!!!! Shitty service when I get there. Not even a welcome or hello. read more

Not only are the employees genuinely disappointed to see you there and inconvenienced dare you actually order something but I went there tonight and it is currently 8:35pm and they're closed. Checked their own corporate website and it states they're open until 9:00pm and even allows me to make an online order. Thank God that I decided to just go in or I would have been out $7.00. Seriously disappointed especially since I drove all the way over from Kailua since it states it was open later than the Kailua location. read more

Friendly service but there was a wait, which is understandable since they are short staffed. I knocked off one star because they forgot my food. We had to go back up to ask for it after getting our drinks and the customers after us already got their food and drinks. We got the 2 medium smoothies for $10 deal which was a really great deal! A medium fruit, veggie or specialty smoothie is usually $5.99. I got the acai super antioxidant smoothie and my mom got the apple 'n greens smoothie. read more

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I just ordered My favorite Orange Dream with Pineapple Sherbet! Looking forward to it after a long day of rain... Not even three minutes later, after I left, my first sip ...and oh what a bummer!! It was so watery I called, something I rarely do, and Carissa, the store manager, was so nice and apologetic and even offered to correct my orange dream for my next visit!! Talk about aloha and great customer service ...see Jamba Kaneohe!! Mahalo Nui Carissa! You're the reason Jamba hits a "10" and read more

Easy Pickup on the app, there is no drive thru like the popping Starbucks next door. There is a small little waiting area/loading zone to park your car real quick. But its super illegal. But it better than parking in the mostly packed parking lot. Staff since Covid has been minimal. Barely any interaction. Kinda different than before when the staff was known to be super peppy. read more

So tried calling, after 3x's, no answer! Walk in employees acting like we were inconveniencing them! The cleanliness of the tables, floors were gross! It looks as though they never wiped down the tables nor swept or mopped! Imagine the cleanliness of the equipment behind the counter! You guys have got to do better! read more

Jamba - All tables were gross!!! - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

If you're looking for a smoothie place in Kaneohe, don't come here. Worst service. The workers here obviously hate their job and don't want to be here. It shows through your drink too, they make you pay an arm and leg for it and then don't blend it well nor do they fill it completely. This situation has happened to me multiple times already but I kept coming back. After my LACK of interaction last week Friday, I'm never coming back to this location. I wanted to get a smoothie before work on Friday morning and so I checked online to make sure they still opened at 6, which they do. I decided to show up at 620 because I thought that would give them enough time to prep and be open and all that. I come up to the door and it's lock. I see a girl working at the front counter and so I shake the door a bit to make some noise and get her attention. Nothing. I proceed to start knocking loudly on the door. She turns around and starts playing around with the oranges. Next to the door they also have a list of their hours where it clearly says they open at 6:00 AM. I continue to shake the door and knock loudly because I'm like "well maybe she can't hear me". But she turns around and looks at me, and then turns back around and continues to play with the damn oranges. Im furious at this point. I have to get to work and I've already been standing there looking stupid for 5 minutes. I go to the side door so I'm in her peripherals and I'm met with the same attitude. Bottom line: she never opened the door for me and I never got my smoothie. Jamba Juice management: make sure when you hire people, they understand that if the store opens at 6, they have to actually OPEN the store at 6. Don't work somewhere if you don't want to abide by their operating hours. And stop hiring such rude people. Teach them some customer service skills or this location is gonna close real quick read more

Jamba juice Kaneohe is located in my One stop Shopping center of Kaneohe Bay. This is a 5 star location with great service, plenty of parking and never crowded. I run in, no lines, order my usual 16 oz. Mango Mantra light (only 160 calories), and they always serve it up with a pleasant smile. I can walk it off by walking to Walgreens, Petco ,check out the Vitamin Store or have a seat outside if my dog Louie is with me. They have plenty of nice oudoor seating, where you can sit, read a book, or chat with other neighborhood locals with dogs as well! We also have a MINI Cooper Motoring Club that meets once a month for a Coffee Meet( Starbucks next door), and the Kaneohe JJ location is a nice central location with ample parking to meet and group up and pick up a wake-up shake before heading out for a North Shore Rally! read more

I'm a Starbucks fan. However, since I've been feeling under the weather, I decided to go to Jamba Juice to get a smoothie and load up on some vitamin c. I get to Jamba Juice and the staff there are up beat and welcoming. I decide to order their Sweet and Spicy Chicken on Artisan Bread along with a Tropical Harvest Smoothie. I didn't have to wait long to get my order. I promptly left to return home to enjoy my meal by myself and not spread my germs to anyone. However, I should have checked my meal before I left Jamba Juice. The Tropical Harvest Smoothie was really delicious and made the drive home pleasant. However, when I got home and was about to eat my Sweet and Spicy Chicken - it was the most unappetizing meal ever! The bread was burnt along with the vegetables and the chicken was tough! It was like eating a burnt, dried biscuit! I've ordered these sandwiches/flat breads at other Jamba Juice locations and the presentation and taste was always good - except for today. I'm rating this experience 3 stars. If it weren't for the upbeat and friendly staff, I would've rated this experience lower. read more

Jamba - The top pic is the sandwich on the website. The bottom pic is what I brought home. - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

DONT GO TO THIS JAMBA JUICE. This place was a waste of money. I spent $15 for two drinks and it wasn't worth it. honesty you might as well go to Safeway or 711 next door and pick up one of those bottled shakes. The place was filthy. And when I mean filthy I mean juice and hand prints all over the tables and dripping off the employee counters and dirt all over the floors. The employees were not friendly. I saw three girls working there and no customers after my order and with how filthy the place was I was shocked to see all the employees disappeared into the back and not come back out. I could even hear them laughing in the back. The drinks were ok but because the place was so filthy I questioned the cleanliness of the equipment. This place is going down they need to make a change in management or ownership quick. Saddest part is I know they just went through a remodeling and it's almost like they shouldn't have even bothered with how trashed it was when I got there. read more

I come here almost everyday now since In live in the area and.my daughters love Jamba Juice. But too many times to ignore the sometimes bad service.as.Im not greeted when I get to the register to wait 2-3 minutes without an acknowledgement to help me say I'll be right there. Also, I've bee shorted on quantity on my acai bowls or drinks when it was not full and either they would just throw in more ice for the drink or left my acai bowl as is. Person making.my order acknowledged to coworker that the amount she made for.my apple And.green juice wasn't enough and she said to just add ice, and that was what she did. Corporate needs to do a random quality check at this location read more

Oh come on Jamba Juice! Why can't you make a simple acai bowl? I usually go to this location and love it until I paid $8 for an acai bowl that was completely frozen. Sad panda read more

Jamba - Frozen Acai bowl? Not good :/ - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

This has been thee WORST customer service experience I've encountered in years. I was 2nd in line, watching it grow longer as the cashier and the girl making the drinks joked and hi-fived each other, pretending not to see any of us. By the time I got to the register, I had a good 8-10 people behind me. This cashier is one of those sloppy, lazy looking ones that like to hang all over the register while taking orders. So I get to the register, order my drinks, and before I could ask for anything else, the cashier rudely blurts, "Your name?" %#?!@...I wasn't done yet!! You see me looking at the bake case, didn't corporate teach you how to look for signs or up-sell!?! Next, I proceed to punch my phone number in for my points. I asked, "Is it not working?" Cashier blurts, "Nope," and looks at me as if I'm wasting her time. Now I KNOW that I'm not imagining things, so I start talking to her like the rude, incompetent, self centered little brat that she presents herself to be. As we both waited for my receipt to print out, she looks over to the girl making the drinks, probably hoping to lock eyes with her so that they could have an entire conversation about our transaction. I arrived at the store around 4:10pm and got my drinks by 4:35pm. JAMBA JUICE, GET IT TOGETHER!! read more

Jamba - The rude, lazy, incompetent cashier that took my order 3/6/16. - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

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This Jamba Juice has been in business for awhile. They have always been kind, carrying the Aloha Spirit. It was exemplified today as I have had trouble with the Jamba Juice app. On a previous day, I ordered from the app, but when I got to the Kailua Jamba Juice location they did not receive my order. I had to order it again, but unknowingly it charged me twice. I brought up the mistake today to the employee at Jamba helped me write a report on the app and refunded me. I appreciate this very much. Thank you for you Aloha. read more

The bowls and smoothies are good here. I just rated them down because I usually order online to save time and 50% of the time they haven't even started my order when it's time to pick it up. I wouldn't order online if I wanted to sit and wait 10 minutes for my order. read more

Jamba - Yummy nutty almond butter bowl - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

Ok so I thought the girl who was working at the register was maybe having an off day so I gave her a pass but the second or third time I realized she's just miserable. If you get the tall curly hair girl that won't even smile or say one word to you you're not alone. I actually was a manager at Jamba back in the day and this definitely wouldn't fly. If you hate customer service jobs try taking a warehouse position or something cause I'm really not digging going in with my kids and being disrespected every time I'm just trying to get a smoothie. Pls have a serious talk with this person she really needs an attitude adjustment. read more

I like this Jamba Juice best. The service is really great! Drinks and food are made quickly. Everyone is always so nice, and there's usually a lot of seats, including outside. The store is always clean and nice. read more

Always busy but smoothies are very consistent. My favorite Jamba on the island. Love the loaded Acai bowl with fresh pineapples. Another one of my favorites is the gotta guava, must try! read more

Jamba - Loaded Acai bowl - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

Rude Service. Unreal, Fake smiles and Rude workers. I'm hoping you're the supervisor because corporate will be called first thing in the morning. If you wanna be rude and come off arrogant with no customer service YOU DONT BELONG HERE! Also if you don't know anything about your job then Learn it or Find another one. Sir if you don't like your job find another one. I'm not coming back until they get rid of this ignorant incompetent person... read more

Jamba - Rude worker not friendly no smiles no ALOHA - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

Jamba Kaneohe is an amazing place to start your day or to refresh during a long one. The smoothies are delicious and the staff is sweet and friendly. Need a pick me up? I recommend a matcha green tea shot with orange juice. It's not on the menu but a great alternative to coffee. read more

This jamba seriously rips you off. This is my second time coming here and they never fill my drink up to the top. My first time i got a large orange juice and its at the same as my smoothie in the picture. This time i got a large white gummy and it wasnt to the too again! And the couple before me got it filled to the top! Seriously never coming here again! Plus they took long to take my order and it was dead in there! They need to get with the program! read more

Jamba - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

Poor customer service. I walked in and saw several people waiting by the windows for their orders. The staff was busy. I stood at the register and waited several moments and they just looked at me but did not come to take my order. I had to stop the female employee to ask if they were only doing mobile orders since no one came to the register. Only then did she pause what she was doing to help me. It felt like I was imposing on them. read more

Manager on shift gave me a great recommendation for a Coconut flavored smoothie. Very comfortable to see every worker wearing ppe.

Jana s no wonder your reviews are low as you don't seem to respond to any bad reviews only good showing you quality of service means very little. I went in today Sunday 6/5 at 1048a and I accidentally ordered my Jamba at the Kailua Village location online and when I finally had to approach the only female employee in there (didn't get her name) to let her know I had a mobile order she couldn't find it. To my error I realized what I did wrong and she looked at me and just said "oh yeah!!! That's not here". So I'm currently heading to Kailua to retrieve my drinks and returning to my home in Kaneohe. Other Jamba's has filled my order before but I guess it depends on how your employees feel at the moment. read more

Always love there aloha pineapple extra thick!!!! I don't have a pics but I get it all the time!

Kaneohe Jamba Juice is so sad! I agree with the post from 5 months ago. This place is a rip off. My photo is self exploratory. The other Jamba Juices are not like this one. read more

Jamba - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

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This is the worst Jamba Juice, I have ever gone to. Not only was their register offline this week, I wasn't able to purchase a gift card, was turned away and asked to return another time. I returned a few days excited to try their new pumpkin crunch bowl, but it was a melted mess, soupy and banana slices were at the bottom. The taste was good, but presentation awful and couldn't eat it as soup. Waste of time and money! It wasn't busy and had adequate staff, just poor training. Service here tends to be ok to poor. Management needs to change. Will never go back to this JJ again. read more

Jamba - Soupy mess of theiir new pumpkin crunch bowl! Doesn't look anything like their ads! - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

This Kaneohe location has a problem when it comes to trying to order by phone as nobody cares to answer the phone when they have more then enough workers. They will also not answer calls after 8pm even though they close at 9pm?? Always dread trying to get a phone order in bc you don't know if they busy or not but today they didn't answer and when we got there they had 4 workers and nobody was even in the store so these kids just didn't want to answer the phone I guess??? read more

This is the second Jamba Juice on Oahu that has given me a watery açaí bowl with multiple large ice chunks in it. Fruit is still frozen solid, and the blueberries are shriveled. Sorry for bad picture but see ice in spoon read more

Jamba - Juice Bars & Smoothies Near Me - Kaneohe, Hawaii

Dude. They removed all of their fresh pressed juices!!! Everything they have has sugar in it now. Lame.

Don't bother using the app. There are some stuff on the app Jamba Juice doesn't serve. I understand different locations sell different things, but it would be great to know that ahead of time so I can change my order. Jamba Juice supposedly has a designated line for phone orders, but I don't see the point. I'm ignored at the counter. There was a customer who expressed the same frustration as myself to an employee, and the employee said app orders aren't a priority. Orders are handled in order when received. Doesn't that defeat the purpose? read more

Just like ALL the other reviewers say. The customer service here is the absolute worst. If you hate your job so much beat it then. I'm tired of wasting my time going in here only because someone gave me a worthless gift card for a smoothie that tastes like sugar and spite. read more

Did you know that if you peel a banana backwards you don't get the stringy things? How about that one banana is called a finger and a bunch of bananas are called a hand!? Neither did I! Jamba juice actually has this written on their jamba kids meal bag under fun fruit facts. I thought it was super clever! And I'm happy to know about the stringy things on the bananas as I'm not sure why but I hate them! Anyhoo, this Jamba Juice is delicious, as their reputation holds. It is also clean, and customer friendly. The workers are on it, prompt and kind. I like that I can get my son the kids meal for five bucks and change and it comes with a drink and a food item. They were out of pizza but my son happily ate the cheesy stuffed pretzel. He especially loved his strawberries gone bananas smoothie. I got the peanut butter mood and a brie, apple, and sweet fig toasted bistro sandwich. It was kind of weird, but good. 4/5 stars because there isn't very many places to sit, but it was still clean. I even dropped a piece of food and quickly picked it up, looked around, dusted it off, and ate it off the floor :/ shame on me!! read more