First review of the new Year 2026 . I've been to this Starbucks maybe only twice but never reviewed anything . This morning I was in the area so I stopped to get my cup of Joe . This Starbucks is located next door to Foodland Windward City Shopping Center. Friendly service like most Starbucks spacious and clean . Lots of parking available for your convenience. Happy New Years to all Yelpers may 2026 bring happiness and health and prosperity read more

Starbucks - Outside - Coffee & Tea Near Me - Kaneohe, Hawaii

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Windward City Shopping Center... I'm not quite familiar with this location and this shopping center as the biggest complaint I always have is the bathroom situation and with this Starbucks is not different as there isn't one here to use sadly. Walking in somehow it didn't really wow me much for some reason, the did have some decent amount of seating and full stocked shelves with various cups, display case filled with pastries and it all was nice and clean I guess it's just the vibe of it all just lacked for me. The staff was nice and friendly as I came in for their my seasonal favorite Cran-Merry Refresher in my own personal cup which earns me bonus stars and a ten cent discount and would've stayed and enjoy my sip but no bathroom leads to not staying and probably why there was a single person in there sadly. Thank you! read more

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Usually there is a gentleman who is so sweet when I drop in. But this manager was impatient and made this young lady in white feel bad for their wrong doing. They had a few drink orders up, but things were taking ridiculously long. I had been waiting over 10 minutes for an order that had messaged me was ready..., And this young lady in white had been waiting longer. When she asked about her order/food, the manager brushed her off abruptly. Mind you, the young lady was extremely patient and kind. She wasn't even mad that they missed her order and didn't tell her that they didn't have her tea. After waiting 14 minutes after my order claimed to be ready, they decided to tell me they don't brew decaf in the morning.... The manager was talking bad about guests as she walked away for everybody else to hear. She wasn't very nice to the elderly ladies and extremely sassy. Starbucks you need to hire a new manager read more

Starbucks - Impatient manager - Coffee & Tea Near Me - Kaneohe, Hawaii

I love that this location has consistently friendly, professional. It seems that they work well as a team. It reflects in their service. I don't always expect a good experience at retail establishments these days, but I have to write this review because not all Starbucks are the same. This one is exceptional. Thank you for providing a great experience for me every time I come in. read more

Inquiring about gift cards, gift card purchase and gift card holders were so difficult and horrible. Not great customer service. read more

I called Saturday at 9:31am to put an order in for 3 travelers. Employee told me to call back Monday morning, and cited the traveler paper for the week didn't switch yet and it wasn't a big deal because they'd get it done fast. I called back Monday at 6:25am to be told off by guy on phone that I should have called the day before. I told him their employee told me to call back and was told again "Our managers would never say that" twice before he would take my order...claiming it was for my benefit not theirs. That's why I try to place traveler orders with this location usually in person bc they always seems to have issues taking the orders on phone. I know they just write the traveler orders all in their journal and am not trying to make it difficult, but when employees tell me conflicting things, it makes things that much harder... read more

Ono ono ono pumpkin spice latte yay!!! My favorite great service and fast. Made a perfect ending to our beach day. Nice setup at this Starbucks. read more

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Not sure how someone could give Starbucks such a negative review! I was dying for a caffeine fix and I couldn't find a better local coffee shop in the area. Luckily, I found Starbucks, but I was shocked how few stars it received. If you've been to Starbucks, expect the same consistency and quality you're used to. Is the coffee a bit over roasted? In my opinion, yes, but it's still pretty good. The barista was polite and friendly. I was in and out in minutes! read more

Starbucks - Iced coffee. Mmm... - Coffee & Tea Near Me - Kaneohe, Hawaii

I came here to get a drink at drive thru. It wasn't busy and not too many cars in the drive thru. I wanted to try the pineapple refresher so I got the venti. I ordered three total for me, hubby and my daughter. I tasted it and I loved it. My daughter said there's an aftertaste which there is but the drink overall was still good. The lady at the window was super nice and made conversation. I definitely liked that interaction with her. Too bad I never got the girl's name. I had a good experience at this location. Located in a shopping center with lots of eateries nearby. I would definitely stop by again if I was in the neighborhood. read more

Starbucks - Venti pineapple refresher! So good! - Coffee & Tea Near Me - Kaneohe, Hawaii

This place is the worst restaurant ive ever been into. Do not go here. On 05/31 and 05/24 i went through drive throu.theyvgave me the burnt egg bites. I ssked for it lightly toasted. I had to yell to get the attentionnof anyone in the window several times i was so angry to be paying for this shit food. The girl saidvthe oven. Which is bullshit as i asked for them lightly toasted not realky brown. I put up a review the other day and its not up here for sone reason. I want my money back and i want the manager to appologize to me. I calked and the dumbass manager offered nothing. I did not have time to wait in the drive through for them to re-cook what they gave me. The customer service here is crap. The girl at the window on 05/31 and 05/24 was the same one. Both times served me this crap. She has no cusomer service either as i should have not been given crap like that and then leaving them outside on the counter which is probably never cleaned. Previously i put up a yelp a couple months ago that i would never come in here evercagainnbecause the egg bites were served raw. The bacon is not cooked on top. They do not look like the picture. I want at least $20 refund for the crap ive bought in this rrstaurant. And i want a response from the owner and manager. I sent a message to corporate which ive not hear back from. Considering Starbucks customer service is such shit i hope to hear back. I never ever go to Starbucks but this place really makes me angry. Its not up to standard. They dont offer any reimbursement. Nor are the people that work there friendly. A lot of crappy people working there who dontbknow anything about foid prep, sanitation, all stupidly young. I never get a drink here bcs the one time i did the barrista poured caramel on top of ice and couldnt bother to stir up the drink. I dont care how busy the place is there are standards. Im trained as a professional chef. So i know what it takes and this fuckhoke that takes shit out of plastic wrappers dont know what they are doing. My expectation is the manager is going to contact me and provide some reimbursement. If i dont thennill continually put up bad reviews until this is resolved. read more

Kaneohe Windward city shopping center has the best Starbucks in the whole entire state of Hawaii. Every day workers always greet you as you enter the door every morning or evening and making your drink in a timely manner. if you're lucky sometimes you can have a nice healthy conversation with any of them employees nobody has the best ice. read more

Starbucks - Ice ventilation mocha with an extra shot topped with whip & drizzle - Coffee & Tea Near Me - Kaneohe, Hawaii

Who does not know Starbucks? Starbucks has many varieties of coffee, hot cocoa, refreshers, healthy sandwiches, pastries, snacks and more! They also sell bags of coffee, ground and beans and logo cups! It's also a place where you can sit, relax, sip your drink, do your homework or business on your lap tops and connect to their wifi and music! Sometimes, depending on the time of day, it can busy and noisy with the bustling of customers, but the smell of the brewing coffee gives me serenity. The smell of coffee is nostalgic to me. Mmmmmm. Anyway, they have seasonal drinks. I always look forward to them. Christmas time, I enjoy their hot toasted white chocolate mocha with holiday sugar sprinkles on top. Parking is no problem. There is also curbside pickup. You can order on their app or go into the shop. Wait time is usually about ten minutes. You can bring your own cup into the shop when placing your order, and you earn 25 stars! Some shops also discount you .10 cents for bringing your mug to save the environment. However, check your order size because I have had a couple of occasions where they have given me a smaller size than what I have ordered. Otherwise, enjoy their seasonal drinks! read more

Starbucks - Toasted white chocolate mocha - Coffee & Tea Near Me - Kaneohe, Hawaii

What can I say that hasn't already been said? They can have your online order waiting or you still get super nice employees working there. Gotta' have my skinny mocha. I like they have sugar free options for sweetner. read more

Starbucks - Coffee & Tea Near Me - Kaneohe, Hawaii

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No public restrooms. Was told by an employee that the restroom was recently closed for employees only after some issues with customers. This makes any meet ups or working from this coffee spot difficult as the closest restroom is the fedex, a building over or the McDonald's across the parking lot. read more

They always manage to say that their restrooms are closed. They just don't want people using it to save them the extra work. Don't they have managers to make sure things are in good working order at all times? There's a reason Starbucks is going bankrupt sooner or later. This location is also in its last leg unfortunately. read more

This review is for their staff. When I came in, there was no greeting, and the girl behind the counter was not very friendly when I asked her opinion on the Summer Refreshers they advertised. The same goes for the other female barista, I asked her for water after I picked up my order and she yelled out to her co-workers to fill the order for water. None of them did and and so she ended up doing it herself. The majority of the staff look like they don't wanna be there. No smile, no acknowledgment. Nothing. They lack basic customer service skills. read more

Dependable coffee and food as always, interior is the same, good service. EXCEPT there's no public restroom available anymore!!! Yet another place on the island that doesn't allow its customers to use a restroom!!!!!! It's a G*damn coffee shop ! Fail read more

I don't live in or around this area, but I love coming to this particular location. The baristas here know how to make the perfect cup of coffee every. single. time! Rush or no rush, it's always on point regardless who's making my coffee that day, I never leave disappointed. read more

Witchs Cold Brew! new for Halloween! Frog breath green matcha foam, cold brew, cobwebbs (thai walls). yummy! go Trick or Treat ! read more

Starbucks - witchs cold brew - Coffee & Tea Near Me - Kaneohe, Hawaii

I feel bad for the good employees that work here because truly the bad just outweigh... Which makes the overall store just ... suck. I hate going to a Starbucks where you could tell they don't give a damn about a good drink recipe. They're really not "baristas" if you ask me. Personally I've encountered over a few times the rudest customer service here. One morning it was extremely busy and I get it, we all get stressed but like when you take it out on every customer and they can feel that energy it's not good. The girl was like OBNOXIOUSLY screaming peoples names when calling orders.. People literally had jumped from the yell. Then of course, when I got my DRINKS they were made so sloppy and half A** Like even if THEY made the drink wrong! I'm paying for it why should I feel bad for returning something I did not order. Just be aware. Sometimes it's good sometimes they just kind of ruin the good coffee mood you're supposed to have when drinking a Starbucks. read more

Terrible customer service. Rude. No restroom for paying customers. Was told to go to FedEx around the corner; 1,000 ft feet away, across the parking lot?! When they have a coded restroom in the store but now say it's "employee only". Will never go back. Canceled my drink and left. read more

Starbucks policy: can't cut your sandwich in half??! So my family and I likely go to Starbucks way more than we should, but since we do, we go island wide. Today was the first time in a very long time we went to the location near Windward Shopping Mall and I was shocked to be told they "can't" cut a sandwich in half. I usually order a ham & cheese baguette that my two young kids split.... And the staff ALWAYS cuts it in half upon request. (Just like everything else can be done upon request.. extra expresso shots, no whip cream etc) Today I was told they could supply me with a knife, but per policy could not cut the sandwich for me. It wouldn't be so bad if the knife that was given wasn't an ineffective wooden board and the sandwich wasn't steaming hot and I wasn't trying to balance drinks and everything else while cutting a large sandwich in my car sans napkins since I forgot to ask for them and wasn't given any. They apologized for the inconsistency since I mentioned other store locations have no issue accommodating my request and I told them that the only inconsistency is their particular store. 2 stars cause the iced tea was great and they were friendly. read more

Food was good although the service was terrible! I did a mobile order today and left them a tip when I came to pick up my order the lady had my drink faced the other way so that I couldn't see the name called everybody else's but mines being rude for no reason and they weren't even busy! So then I just ended up grabbing the drink because it was the last one there and she didn't call it and when I said thankyou she ignored me so I knew she was doing everything on purpose and they kept looking at me weird she had ginger hair with black glasses also another guy who was also snobby he had glasses and straight black hair. If you don't enjoy your job then leave don't ruin somebody else's day because you're unhappy! Terrible customer service do better!! read more

Jess I believe is the manager here. She and her team are A1! Top notch! So kind, so patient and on it, Mahalo you all!!!!!!!!!

I prefer this Starbucks over the other kaneohe locations because there's ample parking and usually more options here. They had nitro cold brew when the other locations didn't, according to the mobile app. On other occasions same for other items and drinks I always mobile order to avoid the line. I've order 3 to 5 minutes ahead and it's ready when I arrive! I was greeted by the workers while I went straight to the pick up area and they asked if I was waiting for a mobile order. The guy asked the other worker if they had my name. Such great service even for a mobile order! read more

Robyn is rude. This barista stood there and talked with a customer about leto diets and drinks while I waited 6 minutes and 4 other employees stood around doing nothing... When I asked another employee if they could help me, she stated she was almost done and thanked me for my patience. I then waited 4 more minutes for a cold brew coffee while everyone stood around and again did nothing. Wish there was a local coffee joint. This place is horrible as are their employees. read more

If you've been to one you've been to them all. They don't allow indoor seating yet and masks are required like everywhere else here. They have Pumpkin Spice available all the way through March! Employees are kind and informative. read more

I love this location, because it makes me feel comfy to drink my yummy drink and snack on cookies or pound cake or even a double bacon sandwich. :) The staff and mngmnt are highly attentive in every situation I have ever had. They also help me when I forget my own complicated They address my concerns even if they're regarding the bathroom:) that's prime customer service there! Mahalo to Starbucks of windward city locations:)!!! Aloha e, Ikaika Sarkissian! read more

Starbucks - Coffee & Tea Near Me - Kaneohe, Hawaii

Drink was ok, wait wasn't too bad considering how many people there were, but they filled my drink with ice. I took 4 drinks from a venti and it was gone. I got the same exact drink yesterday from a different SB and it was better tasting and not nearly as much ice read more

Starbucks - Coffee & Tea Near Me - Kaneohe, Hawaii

Everything is excellent at this location from placing my order online, the friendliness of all the workers and the flavor of the drink and food. They are all so organized. This is why I prefer visiting this, Windward City Shopping Center, over the Kaneohe Bay Shopping Center Drive Thru. read more

I REALLY like customer loyalty programs - and Starbucks has it! The Star Rewards Program, in fact, even has a Bonus Special right now! If you puchase an item with your registered card, after 2pm, you will get an extra star! After every 12 Stars at the Gold Level (30 stars within 12 months), you get a free drink or food item! There are many other benefits such as a food or beverage item for your birthday; auto reload; and free refills; so just register your card and get going! This location is at the Windward City Shopping Center - near Foodland, Ross, First Hawaiian Bank, and McDonalds. It's a very convenient location and visible from Kamehameha Highway. It's easy to meet people here since another advantage is the free Wifi and easy parking. I have to thank Li (again) for getting me into the Starbucks groove. Mahalos, sis! ;) read more

When I first walked in I was greeted politely. I like the new safari coffee cups they just displayed. However, I was disappointed when they told me they couldn't warm up the lemon loaf cake because of the icing. I asked why because I've been coming to Starbucks for years and they always warm it up. I informed the cashier that I didn't mind the icing melting and I liked it melted. Another girl chimed in and said they couldn't put the icing in the oven because it gets too hot and could burn people.... This frustrated me because THEY SERVE HOT COFFEE!!!! ... that could BURN people! The excuse didn't make sense. Never the less... I ordered a banana nut bread and it doesn't taste nearly as good. Happy Starbucking day! read more

Starbucks - Coffee & Tea Near Me - Kaneohe, Hawaii

This is the location in Windward City Shopping Center, near Foodland. It's less crowded than other Starbucks, which means shorter lines and ample places to sit and enjoy your cup of joe. I come here a lot after my early morning workouts at 24H and the ladies who work the morning shift are always so friendly and accommodating. They even know what I usually order, which is a sign that maybe I come here too often. lol. read more

Starbucks - espresso panna cotta - Coffee & Tea Near Me - Kaneohe, Hawaii

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The staff and management are great here. After traveling from the Mainland and spending a hard day with my dad at the nursing home up the road, I walked over for a flat white before catching an Uber back to the hotel in Honolulu. The manager was at the register. I ordered my drink and sat a bit to enjoy my coffee. The next day went much better at the nursing home, and after a few hours with the therapists, social worker and other staff, I was ready to call it a day. I walked back over to grab another flat white and once again, the manager took my order, which I downsized to a tall. Instead of asking my name, he cheerfully said, "Thank you, David." The barista soon called my name out and I found waiting for me a Grande-sized flat white, just like yesterday. A little kindness goes a long way. Mahalo! read more

Pros: (1) Standard Starbucks. Meaning same products for sale, same drinks and food offered. Plenty seating indoors; and (2) plenty parking. Cons: None as it's your standard Starbucks. Why didn't I give it 5 stars? It's standard here, nothing for me to scream I love this place and it's the only Starbucks I'll ever visit. read more

There are 3 Starbucks in Kaneohe and this one seems very accessible, quick service, and the design inside is very work friendly. They have tall shelf like work space facing outside all around, a long table in the middle and a few 2 and 4 tops. They also have patio tables outside. They are located on the corner at the Windward shopping Center on the Denny's/ Ross for Less side. Open daily, semi- ample parking, good merchandise this is one of the better Starbucks. read more

I get coffee and food about 4x's a week, past 3 months (moved to Kaneohe from Kailua). Today I was short .10 cents on a $11.47 order asked cashier if I could come back to pay the .10 cents next visit. She got the manager who wasn't willing to do that and wasn't pleasant. I told her I'd look in my car for change, she rolled her eyes. I did find .10cents in my car, went back in an gave it to the manager. Such a small amount to be treated as a vagrant. I retired from customer service and this manager needs to be trained or replaced. read more

Whenever I walk in here, I always feel a sense of welcome. The staff here are all so friendly and cheerful. I think i've only encountered one person who I felt shouldn't have been working there just cuz she didn't seem to fit in, but eh, she was okay. I like how their bathroom is coded and is always clean. Service is friendly and quick and makes u feel like you want to keep going back there every day. read more

Starbucks - Christmas drinks are up and ready to go! - Coffee & Tea Near Me - Kaneohe, Hawaii

This review is primarily for the interior space. Most people go to Starbucks for two things: drinks/food and work/meet. As far as the drinks/food go, it's a standard Starbucks - nothing notable (good or bad) here. As far as meeting/working, it's not a great space. There's one large, communal table at the center of the shop. The rest of the seating is along the perimeter of the shop. These accommodate one or two people at the most. So, meeting in larger groups are not possible. Also, these areas barely fit a laptop comfortably, much less one's drinks, books, phones, etc. No plugs either (that I could see). Summary = Come to this location to get your coffee and scone (to go). Go somewhere else to meet or work comfortably. read more

Windward City Starbucks sucks!! Whenever I buy my coffee here, it's always have that horrible taste!! Too bitter and no taste at all. I don't mind driving to the other store for a better drink. Pls pls pls, train your workers. Sad... read more