Granted it's late at night and you're almost closing and you probably hate the sight of fruit at this point and detest the sounds of the blender, BUT I paid for a $5 smoothie and have waited for 15 minutes. The place was empty and three people who had ordered after me had already picked up and left with smoothies in hand. Meanwhile I'm still sitting there like a buffoon. "Hello? Hi, I'm still waiting for my order" ...blank stare..."oh, what did you order?" Seriously? The guy was completely oblivious. I was so annoyed that I asked for my money back and left sans smoothie. I know, first world problems. But get your stuff together people! read more

Its jamba just like every other one around the bay. Learn the secret menu and you'll love jamba more. Glad Alameda got jamba so I don't have to drive to hegenberger . staff always greets and quickly makes your smoothie read more

Hadn't been in a Jamba Juice for about 5 years & was delighted to see its expanded lower-calorie menu. Enjoyed a pineapple/mango frozen yogurt with coconut topping. So good I went back a week later & ordered the same thing. Am craving another one at this very moment. read more

Just went in and purchased a aloha pineapple and the lady totally messed my drink up she poured it in the cup and realized it was to watery so she poured it back into the blender and added a scoop of something then blended it and poured it back into the cup and it didn't even come close to the top of the cup so basically $1.30 of my drink was missing ... #thisthatstuffidontlike read more

I have been to this Jamba Juice quite a few times since it opened in 2008, and though they make bomb oatmeal and the manager is super cool and remembers my name (I think his name is Michael, though I haven't seen him the last few times I came in), this is by far the worst JJ I have been to yet - and I have been to quite a few. Their smoothies are horrible. I always ask for mine thick, and they seriously need training to do so. I also think they either get their measurements wrong or do not use the universal ingredients as other JJ's do because their smoothies taste odd. The last time my sister came here she said that hers tasted so bad, almost like sweat, that she had to throw her's out and actually called corporate. I myself have given them multiple opportunities but I can't do it anymore. It's that bad. read more

Did you know that Jamba Juice now actually just has juice, like real vegetable and fruit juice, and that it is delicious? I recommend this to anyone who isn't insane. read more

Great location. Very nice and friendly staff. Upbeat music. Smoothies taste as awesome as other ones I've been to or maybe even better given the atmosphere. Ben did such a great job describing the Sweet Belgian Waffle that I got one. Even forgot my order from the secret menu and he suggested the White Gummy Bear. It wasn't what I had planned on getting, but now it's definitely what I'd get next time! Thank you! ^_^ read more

FRANCOIS! Thanks for being so kind and offering us a discount! Last time I came in I said I was to never come back after being told the ran out of carrots for the juices!! Couldn't believe it! I mean we have a safeway next door lol jk! But come on, I thought regulars would be taken care of.. Anywho. FRANCOIS was super sweet when I came in with my mom. And gave us excellent customer service! I may come back now! ;) read more

I came here recently and they have the dollar off redeem offer... but when I showed it to the manager, she had no idea what it was or how input the offer. I was a regular at this store but thanks a lot to the current manager, I will come here less. your typical customer in and out at this store location, also a regular here ...so the workers know of me as a regular too. And I only get one drink and it's their strawberry energizer! Used to be on their menu, but i suppose they got rid of it and now it's a secret menu item. Overall this store isn't so bad, but when summer time comes it's overkill for the lines. read more

The only reason I didn't give all 5 stars is because they are ALWAYS packed. No matter what time of day there is always a wait. However they are pretty fast & always really nice. I do like this location :) read more

Note to the employees: don't all take a break at the same time at the busiest part of the day. Then come back and chat it up with the employees who are hanging out while there off while there are 10+ people waiting. I've been sitting here waiting for over 10 minutes, not exaggerating. Horrible read more

Typical Jamba Juice - which is to mean that it's yummy. Always enjoyed myself with their fruit drinks, but I can't deal with a whole one, so I gotta save half for the refrigerator. This place is very close to their shopping center parking lot, so it's super convenient. Always good service. read more

Up-date: Took my Nephew here for a treat after school and I was apprehensive at first because he has a strawberry allergy and when I was reading the menu most of the drinks have strawberry as an ingredient (I know I can order it without but cross contamination is still a probability). Once I ordered his Mango a go go (?) without strawberries and stated because he is allergic the Manager (?) jumped in and made sure it was labeled with his allergy and made it in the back for more control over the ingredients. (Also able to add a different fruit to fill in for the portion that would have been the strawberries). I know in the future I can take him out with less of the worry of a possible allergic reaction and am very grateful for that. read more

I do like the drinks, but ownership should tell their employees not to ignore customers standing in line waiting to order while they do online orders. If they don't learn to take care of customers standing in line you will them read more

Besides the fact I almost slipped and broke my neck on their slippery floor with NO caution sign, I forgave them when they let me get 2 of the largest size drinks for free. I figured they thought I was going to sue.. Anyway, quite pleased with a Jamba Juice in Alameda. Hoooray! read more

When you walk into Jamba Juice they welcome you with smiles and a loud "welcome to Jamba", I always thought it was weird and sometimes creepy because they just always seen so happy, but you won't get that at this location. They are rude and are not very friendly at all. This location just poops on its name. So unfortunate. I guess I'll take the creepy happiness over this unpleasant experience any day. read more

Thanks for messing up my order twice..I know not adding honey is a really hard concept to grasp.

I like this Jamba because it's usually not too busy. Unfortunately, a lot of the employees seem new and don't really know how to make the drinks correctly. I usually see them pour the drink and leave a lot of leftovers in the blender. This Jamba gets 4 stars because of employees such as Francois and Laura who always go above and beyond expectation to make sure I'm taken care of. read more

I don't always go to Jamba Juice but when I do I always get a razzmatazz. So yummy! I've been here a few times and not gonna lie, they messed up my drink one afternoon but it was my fault since I had said the order wrong. However, there was this one time where the lady made my drink wrong. It wasn't blended all the way do there's was chunks and it didn't taste good. I was pretty disappointed and threw it away. As a former Starbucks barista I know to taste my drink before I walk away but I didn't do that here. And even though the drink was nasty Im too nice and didn't wanna go back to have them remake it. Just ALWAYS taste your drink before you leave. read more

I like this Jamba Juice more than the one near Walmart in Oakland. This one just looks better. There are plenty of seats inside and outside. The workers are really nice. Drinks are made fast. But it always feels so cramped in here. It's a good sized Jamba Juice, but there's only one entrance/exit so I always feel just like totally cramped, even though I like cramped. read more

Fast and friendly, and you can not go wrong with a coconut smoothie when walking over to the beach..

This is my favorite Jamba Juice! It's always clean, and the staff is super friendly! Did I mention that they are lightning fast?!

I recently got a drink from this store, I ve nothing to say about it ( I didn't drink it) but I ve something to say about the service, the person who served me was nice and friendly but when I asked if my drink was cold, that person, in a rush, said: normal. When I got it, and I started drinking it I got the ice in my mouth, so I just want to explain : when a drink has ice, that means that it s cold, don't say "normal" cuz I had a really good reason to ask, the result is that I m sick since that day, t days already and I don't know how many more. So when someone ask a question take a time to think and answer correctly. read more

ok this is the pie again. you know me, always honest; never led astray. jumba juice in alameda needs to go to hell because of their damn awful abuse to their customers. i came in and ordered a chocolate mood with no ice, just extra frozen yougrt and this blonde broad was really mean. the reason why i gave this place a second chance is i love the jamba juice in brerkeley. i give the 5 stars to the staff i love and they always are respectful; and they dont give you a damn lecture when you dont want any damn ice. i was going to pay for the extra scoop of frozen yogurt, but i just walked out. read more

i have been in love with Jamba Juice since tenth grade, back in the day when they used syrofoam cups. the one in alameda is not very good, it's mostly a 2.5 star type of place. They take forever, even when you are the only customer; they don't blend drinks in the order that customers come in; and finally their smoothies are pretty bland. to normally, 2.5 stars; for today's visit 1 star. today, not only did my smoothie have no flavor, but i'm pretty sure the girl who made my smoothie was totally out of jamba juice's health policies. Her nametag said Rosemarie. By the time I went over to get my smoothie, she had already popped stuff in the blender. Sitting on top of her right hand was a wad of chewed gum! Nasty. As my smoothie blended she chatted with her coworker and then licked the gum off the top of her hand to re-chew it. Disgusting. I just stood their watching her. She walked over to take by smoothie out of the blender but realized that I was staring at her so she walked back to the sink and rinsed her hands under the water for like 2 second. Rinsed, not washed. Definitely no soap. Then she poured my smoothie into the cup and was banging on the blender really hard, splashing water all over the place, including on me (she didn't wipe her hands after rinsing them). Finally, she got the smoothie in the cup and jammed on the lid. However, because her hands were so wet she couldn't get the wrapping of the straw off so she just stuck it in my drink. the paper on the straw was all wet and fell apart into my smoothie. not happy. will not go back to this one. read more

When I first started going to this particular Jamba Juice I was served a great smoothe, really thick filled to the rim just like most of the others I frequent during the week. Then all of a sudden BAM, the staff started serving extremely watered down smoothies. This was not the high standards the Jamba Juice Corp typically serves so I decided to inquire about it. When I asked why their smoothies all of a sudden became more like a juice, I was treated poorly with poor customer service. Geez sorry I asked. Thinking about reporting this one to Corporate Headquarters. Go there if you want a poor attitude along with a WATERED DOWN smoothie! read more

Small but clean and friendly location. They ran out of peach juice, so for my peach pleasure I had to get apple juice and it tasted different and not as good as usual :( also I split my original size to two sixteens and it looks like the cups have gotten smaller... or they skimped me? Not sure... but oh well.. it was refreshing. read more

Generally, it takes a lot for me to write a review on a place. Food service is hard, and I would never want to do it. Everyone makes mistakes. For this location, I've given a wealth of chances, and I'm over the inefficiencies. First, I'm allergic to pineapple. It's a serious food allergy, and I communicate it right away each time I order so items are cleaned before my drink is made. Each time, the person at the register has looked at me with confusion, unsure what to do with me, and seemingly weighing how serious my allergy could be to avoid making the accommodation. Each time, this bothers me, especially as I stare at the sticker at the register that says "Got food allergies -- tell us." Today, I reiterated my allergy twice over the course of my drink being made, as the store was busy and the order of the blenders being filled kept switching due to mistakes and workers starting over and different workers kept coming up to add to the orders. After all of this, the girl making my drink attempted to use a dirty top used for the Aloha Pineapple made before my drink to blend it. I had to reexplain myself for a third time with a level of sternness that I reserve for when I'm really exasperated. The fact this employee was prepared to use a dirty top, and one with a severe allergen on it at that, was extremely frustrating. She apologized, saying that they didn't usually reuse drink tops. Clearly the point was missed -- I'm more concerned about my health than some residual smoothie from the person before me. The fact I had a serious allergy never clicked in her mind despite my many reminders. She then walked away, not returning to add a new cap. I waited several more minutes for a new worker to realize the issue and deal with it. Moreover, the last three times I've gone to this location, I had to wait 25+ minutes for my smoothie. Today is the last day I will accept waiting that long. I believe it can be somewhat attributed to the fact that at least two new people have been training each of the three times I have gone over the past three weeks. Beyond that, some employees go about their jobs with obnoxious leisure and little care. I get my smoothie with whey protein each time. Today, they added the whey protein, but forgot other elements of the drink while switching the blenders around. I received a smaller size that what had been ordered due to this mistake, and had to ask them to add in the proper amount of ingredients. Once the second version was made, I was still shorted two inches of drink space. I gave up and left. with my drink. The fact I need to police the making of my smoothie so closely -- a relatively simple order compared to the extensively specialized order in front of me -- is unacceptable. I feel I could more effectively and efficiently produce my own drink if I were behind the counter. I am not comfortable going to this location because of their disregard of my serious allergy and lack of urgency in serving customers. Again, I understand food service is difficult, and I have been patient. At this point, I'm disappointed and will not be going back to this Jamba Juice. I advise others with similar concerns to do the same. read more

Usually pretty good and fast. BUT.... Today, I bought 2 Parmesan pretzels that were in the display case. When I picked up my drinks, they said they sold out of the pretzels. No one bought pretzels after us... so WTF! They kept offering other food that I didn't want. Then they said they can't refund my money. They just sat there and stared at me. No vouchers or anything. read more

The workers are super nice and friendly! oh and can't forget, they are pretty fast! almost never a line!

they seem a little faster and more friendly at this location than the one in oakland near the coliseum. if i was between the two, i'd choose this one. read more

I love jamba juice, this is the closest to me so i go there every chance i get. I always get the same acai antioxidant juice. This time it was a huge disappointment. Right off the bat the drink did not look right (the color). So i asked if they were sure that this is right drink they made, im not saying if someone else's drink was given to me because i was the only one in there and the other guy was just ordering at the register. They said "of course, its the right drink, its urs" i did not enough time i grabbed the drink and left. Bug mistake should have tried the drink right then and there and have them make a new one. Cuz this drink was nothing but huge chunks of strawberries and ice that i couldn't even drink through the straw because it was too chunky. Who ever runs the store should manage their employees and coach them to be polite and provide a great customer experience. read more

I'm addicted, and I'm so happy Jamba decided to come to alameda! The staff is very friendly.

I didn't want to write this publicly, but I could find no way to contact management. I'm a big believer in creative expression and in fact make my living by it, but the music being played in this Jamba Juice crossed a line. About 15 minutes ago when I walked in, there were little kids waiting for their drinks, there was music blaring over the system repeating the words "f'ing b!tch" I told one of the guys it was inappropriate. He turned it down to half the volume. I waited to see if it would continue and it did so I told the cashier(another guy) the same thing. He changed to a different song which used the words,"sh!t and b!tch". I said to him, "As a mother this music is really unacceptable". He shrugged his shoulders and then asked another guy to change it which he did to what I am guessing is their brand approved music. When I ordered my drink I had substituted an ingredient due to allergies. When I picked up my drink from the first guy that I had talked to I asked him if it was in there and he said No. As I drove away I took a couple sips of the drink and my throat started to swell shut. I realized that he had outright lied and I was out $6. There's an employee supervision problem at that store. Management can contact me if they want. read more