I have never personally bought my own self storage but Kris made the whole process very easy. Also knowing that the whole company was built by a family that raised it from the bottom up was a pleasant surprise. Kris was patient, told us all the sizes of the units and showed them to us personally which I appreciated immensely. Everything was nice and polite but professional. Very glad to be renting here. read more

Jamacha Point Self Storage - Self Storage Near Me - Spring Valley, California

este lugar es muy seguro y las personas que me atiende es muy amable, la señorita Eliana Mejía Rodríguez , mi experiencia a sido muy buena , tuvo mucha paciencia para enseñarme los espacios disponibles y rente el que necesitaba read more

I was in dire need of a quality storage place. I couldn't find any in my area so I had to result to my an old faithful location. Which was Jamacha self point storage I had stored here exactly 5 years ago for 3 years or so. Always clean and nice service so I'm back!!!! Denise helped me get into my unit swiftly as I was in a rush and had to be at work in a certain time. She got me in helped with a promo and I received a free lock! I would recommend if you're in all of San Diego! I live in Santee and gladly passed all the nearby storage areas to come back here! That's how worth it, it is! Thank you guys 10/10 recommend everyone is always so nice! read more

Came in to check out the place and rented on the spot. Cat was super helpful in showing us around the place. I would recommend this place to anyone. read more

Excellent service!! Denise is very friendly and helpful. Location is really clean and and easy to access. Elevators are in different locations for easy loading and there are carts! read more

Just rented a unit from them and all of the employees were very helpful and polite and answered any questions I had! The facility is super clean and well maintained! read more

My niece recommended storage here. It is great. The second floor storage is cool and not hot. Ivan helped me set up my account. He was super nice and professional. There are carts available and elevators. Highly recommend. read more

Christina helped us in getting a storage unit. Can't thank her enough for her expertise and professionalism. She was wonderful to work with! This storage facility is wonderful. Facilities are very clean and the transaction was flawless. read more

I was helped my Ashley who was pleasant to work with. She greeted me right away when I walked in and gave me a very personable yet professional experience. The unit was very clean and ready for use. It was perfect for my needs. I highly recommend to family and friends! read more

Fun conversation, great price. Be sure to check office hours for availability. 10x10 was the best price in town

Really good customer service. Andy gave a through explanation of how self-storage works. Friendly and good atmosphere. I recommend this place for anyone who wants a self-storage unit. read more

I had a great experience with the staff. They were polite and friendly. The staff was expeditious in processing my in my second rental. I was glad they helped me out. The place for the most part is kept very tidy. My only concern is when other renters block the isle way with their boxes and pallet mover. But I would recommend to family and friends !! read more

I had 2 units with Jamacha Point for over 2 years. They give a military discount, they email your receipts, they also print out and sign a physical receipt. They always have water and candy... They are super friendly and helpful. Never had any issues. Clean, not smelly, no issues with rats or bugs. I can't remember if it was air conditioned or not, but we never had an issue with heat. The units are well lit. They have a platform truck in each elevator that you can borrow, just ask for the key in the front office.. It's super helpful! I think it could use some Wd-40 though because it squeaks. My only complaint is the hours. It would be great if Jamacha Point had longer access hours.. However, with the current hours it is safe and still manageable for most people. I can only think of 1 time (in 2+ years) that I actually needed to access my unit at 2am... Lol. Yes I would recommend. Also, check out the Mardi Gras restaurant across the street if you're in the area! read more

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I just want to say that Andy has great customer service and the process was super quick. They have a convenient elevator and the units and very clean! Thank you for the great customer service. read more

I very much appreciate all of Jorge Beltran's considerate and thorough help today as we had a look at which storage unit to reserve and move into next week. read more

I heard about this storage facility from my sister who only had positive things to say about her experience storing at Jamacha Point. When I looked around they had the best prices in the area and the customer service was amazing. The facility looks clean and well kept and holds up to the positive review she gave me. read more

Superior customer service from both Ashley and Andy! They are very professional and helpful and helped me find the perfect sized unit that suits my needs at the most reasonable price I could found in all of San Diego!! I must have called about 6 different places in the Spring Valley and La Mesa area! I highly recommend this place to anyone looking for a clean storage facility at a very reasonable price! read more

Amazing service! Even though Andy was busy with other clients he acknowledged us and assisted us as soon as he could. Showed us a couple different options so we could visually see our items fit and compared prices for us read more

Kris Perez at Jamacha Point Self Storage was so helpful, friendly and informative. He answered all my questions and a tour too! I greatly recommend this storage! read more

Great service, very clean and well-lit storage facilities, helpful and knowledgeable employees! Great storage units.

IVAN IS THE MAN!!! Very professional & welcoming. Ivan understood the space I needed for my stuff and made the recommendation. Staff was great allowing me easy access to the carts. read more

I couldn't be more pleased with the process. I highly recommend this facility to anyone. Thank you Jorge!

Kris knows how to take care of new customers, Great service recommended! If you looking for a place to store your stuff this the place, very secure. read more

It was easy to get an unit. Roxanne was incredibly sweet and practiced social distancing. The units are clean, convenient and easy to get to. Elevators and dollys are available to use. Love it here. read more

Had a great experience finding a unit that worked for my family. Ana gave me a tour and explained everything very well. The place is very clean and well maintained. Includes a free lock and 3 keys. Really good deal! read more

Friendly staff. Quick and efficient. Clean safe facility from first impression. Accessible location as well!

Great response time and customer service! Needed the unit before the first date I gave them and they made it work on the spot! And very open and accessible units! Definitely recommend. read more

The customer service is excellent. We were able to rent a unit with no problem and they were very helpful. The facility is clean and many options are available. Roxanne helped us get our storage unit and she was wonderful! read more

Best storage in San Diego. Great staff, VERY CLEAN facility and the units even have lights inside

Oh my gosh I am so glad to be out of here! I've had multiple storage units for years, and this is my worst experience with a location Initially it seemed like a good deal (that was temporary and the price doubled a few months later), large drive-up space, and clean. They offer free bottles of water and Keurig Coffee, so that's nice (though someone needs to keep the coffee stocked and the toilet paper in the office bathroom stocked. And if free candy is a selling point, the jar shouldn't be empty like it has been for the last several times I've been in the office). But one of the major drawbacks here is that they close super early, so if you work bankers hours, like most people, there's not much time to access your unit on weekdays. Other locations stay open even after the office closes (some until 8pm, and others even 10pm. This place closes at 6pm and if you're lucky you might have until 6:30 before the employee leaves. On Sunday it closes at 4pm! FOUR!). Other locations have light fixtures with switches inside the units that either don't turn off until you turn them off, or have an hour timer. This place has a box several feet away that only keeps the lights on somewhere around 15 minutes. I had to constantly keep going back to turn the light back on. There is also no trash bin, only a bin for recycling cardboard. There is going to be trash, even if it's just what you sweep out when you exit. It's absurd not to provide a dumpster. But, Heaven help you if you're late making payments. This place is so shady. I got behind on my payments, and when I wanted to catch up, they would not allow me to pay over the phone. Cash or cashier's check in person only. When debit is basically cash, that makes zero sense. They made everything far more difficult than it needed to be. My unit at one point was so overdue that it was in danger of going to auction. They were secretive about the auction date (they actually didn't tell me my unit was up for auction. I had to look up auctions in Spring Valley to find the sale), and wouldn't work with me to resolve this (I was being paid in a couple days but they cut the lock anyway)--which makes no sense, because the auction sale was bound to be less than I owed. The fees are absurd. They charge a couple hundred to cut your lock off, then more to advertise the auction, plus even more lien fees. Then, after you've paid up, they make you buy a new lock, which you return when you check out. Way way way more fees and higher fees than elsewhere. I wish I had been able to leave a long time ago. Do yourself a favor and use Rancho San Diego Self Storage up the street on Austin. They're kind, they're understanding, and it's a much much better facility. They're also a small family business. They're honest, upfront, and just good people over there. read more

My grandma and great grandma have been storing here for years. I am happy to say that I had a great experience getting set up, they even let me do it over the phone to speed up the process. Roxanne at the front desk was very patient and helpful when it came to selecting the space. Highly recommend this place. Convenient Location. read more

Really pleased with their services. All the employees I have encountered are incredibly friendly and helpful. The facility is clean, safe and well maintained. When I stopped in to ask about renting a unit, they were more than happy to answer all my questions and even showed me different sized units so I could get a better idea of what we needed. The process to rent the unit and get set up was so quick and easy, we did it on the same day that we moved in. Highly recommend! read more

Great experience. Friendly and knowledgeable customer service. Clean modern facility. Would highly recommend.

This place checked all my boxes! They're actually voted Best Self-Storage 8 years in a row! Size, price, cleanliness, convenience, amazing staff! Kris Perez was incredible! Super friendly and knowledgeable. I'm so glad my friend recommended this place! read more

Very clean and nice facility! I highly recommend this place. Reasonably priced. Our unit is located in an AC'd building. Ashley was super helpful and friendly read more

Just rented, super friendly and helpful staff. Christina and Cat covered everything and didn't pressure me into renting. Very clean and well kept self storage facility. read more

By far, the best customer service I've had in a while. When I first called Chris answered the phone and he was very helpful. Once I got there I was helped by Ivan. He took me on a tour to the storage which I'd be using and answered any questions without hesitation. Thank you Chris and Ivan. You guys made my day very easy, I really appreciate it read more

Hours are wrong on maps.... i got here an hour before "closing" and needed something for work immediately and was told to leave. It's absolute bullshit that you cant get your OWN property after fucking 6pm. Take your things elsewhere. read more

Very kind and courteous employees, super clean facility. I have had stuff stored here multiple times and would always come back.

I very much recommend using this company for a storage unit. You have to ask for Cat she was so helpful and very friendly. Cat you are the bomb.com... read more