I've been wanting to try Capri since it opened, so I was excited to finally visit for my birthday…read more The ambiance is definitely upscale and suave, with dim lighting, long couches, and a spacious layout upstairs and downstairs. The space itself sets the expectation for a special experience.
Unfortunately, the service and food did not match that expectation.
My reservation noted that it was my birthday and included a seating request. I understand seating requests are not guaranteed, but no one acknowledged the birthday or explained that the requested seating wasn't available. At the front desk, there were several people standing around, including three others chatting behind the desk, yet I barely felt acknowledged. Two people were looking at a device trying to figure out my check-in and seating, followed by a slow handoff of who would actually seat me. I'm not sure what was happening, but it made the arrival feel unnecessarily cold and disorganized.
The food had similar issues. The cheese board was three small pieces of cheese with grapes, cantaloupe, and crackers. For the price point, it felt very basic and lacked thoughtful presentation. I also wanted a zero-proof mocktail, but one of the three options contained Prosecco, which obviously does not make it zero-proof. The drink I ordered was not good, and I eventually left it sitting.
I ordered the rigatoni alla vodka and added shrimp after specifically asking if it was grilled. I was told it was, but it arrived not grilled. The waitress did take it back and have it prepared correctly, which I appreciated, but this was exactly why I asked the question beforehand.
By the end of the meal, I skipped dessert because I simply wasn't impressed with the food or drinks. Capri is not inexpensive, and for that price, I expected more thoughtful food, better execution, and more attentive service.
I left and continued my dining experience at Frenchie Wine Bistro down the street from Capri. In addition, I actually texted one of my group chats afterward to let them know I finally had the opportunity to visit Capri, and I also told them I have no interest in returning. I'm glad I tried it for myself, but the experience did not give me a reason to come back.
One accessibility note: there is a side walkway that appears to lead toward the back and downstairs areas. I did not see an elevator, so if stairs are difficult or you need mobility accommodations, I would recommend confirming seating options ahead of time.