Fun little mom and pop restaurant!!! The food was pretty good and they were open on Christmas Eve!! It was a little awkward though inside but overall I recommend eating here. read more

My go to place for Chinese. Love the Moo Goo Gai pan there, so good. Good family with prompt service and reasonable prices.

The food is delicious and the prices very reasonable. The service is fast and orders accurate. I recently took my food to go, but they do deliver and when I used this service in the fast it was nice hot food As well. Inside the restaurant is clean. It's a basic hole in the wall joint nothing fancy or exceptional but a really good deal for good ample quantities of food. Consistently reliable too read more

Good food, a quick go to for Friday dinners. Decent choices, check out their specials.

Awful more batter than protein Tasted bland like it sat around for a while before being served read more

The chicken Lo Mien was bland with no flavor. Chicken looked like it was flat chicken skin and fat meat! The sauce was watery and little flavor. The green tea was warm water!! The service was okay but slow. There were children behind the counter and in the kitchen. Interior had bare walls that needed painting. No pictures or decorations on the walls. This is not Chinese food!!! One star rating! read more

Very disappointed the food is not what it used to be and the employees were very rude to each other.. I'm done with is place..

food is great and delicious and it is so clean and very calm area you can talk. You should come try the food and, the service is very fast.

Food was delicious and portions were large. Had dinner delivered. Easy online ordering. Allows customizing

Hello, All! I waited before sending this out, until all investigative efforts had been completed. My family and I got food poisoning from Jade Palace Restaurant on Monday, 12/17. We filed a BBB complaint and contacted our local Health Dept. The Health Dept conducted 2 inspections ~ initial one on 12/21 and follow-up on 1/14. All violations noted during the 1st inspection were addressed by the time they went back for the follow-up. Unfortunately, the restaurant did not respond to the BBB complaint after 2 follow-ups. Therefore, their BBB rating is a D+. Proceed with caution! read more

I used to enjoy this place a lot. Now, they seem to have gone downhill in the quality of their food. They have cut the portions down a lot. Rice is often gummy. Their sweet and sour sauce is thin and tasteless. I found some steel wool bits in my rice once. I didn't report it to them thinking it was just a fluke. The last time I ordered food from here, I found a disgusting hair in my entree. Gag. They won't take checks, and they charge a fee if a credit card is used. That leaves cash only unless you want to pay the fee. They charge for delivery nowadays, and the driver expects a tip. read more

The owner seemed very kind hearted and the place is clean inside. However, I couldn't give more than one star simply because this was truly the worst Chinese food I've ever had. I couldn't even finish it. The chicken was rubbery and the sauces were bland and watered down. I'm sad to say I won't be coming back or recommending Jade Palace to anyone in the future. read more

Just ordered delivery for the first time. Under 30 mins delivered and delicious!! Kung Pao Chicken Crispy Orange Chicken and their cheese boats (crab rangoons) were the best! We will definitely add this place as a fav!! A lot of flavor and perfect size portions. read more

I was nervous going so close to closing time, but was surprised at how good it was. Ordered chicken/beef teriyaki, curry chicken, cashew chicken, as well as egg drop soup. The food was amazing. I don't understand why the rating is so low, but I definitely recommend this as an affordable authentic spot to eat. read more

Jade Palace - a table with a variety of food items - Chinese Near Me - Plano, Texas

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Ordered the crispy sesame chicken, broccoli and chicken, wonto soup and tempura shrimp. Crispy Sesame chicken was FAR from crispy. The batter was falling off the chicken before it even made it to my mouth. Broccoli and chicken was good. Steamed and good flavor. Wonton soup was ok. The extra wonton crisps were stale. Tempura Shrimp really wasn't Tempura but was lightly battered but was still really good. read more

Tried this place tonight and got chicken lomein. It was great! The lady at the counter was nice as well. Great family run business! I will be back. read more

Doesn't look like much when you enter, and the food lived up to the image. We ordered the Orange Chicken and also General Tso's Chicken for takeout. We tried to eat the meals but chose to discard them both and go hungry rather than subject ourselves to such abuse. Disgusting food. Not much more to state. read more

I used to go here when I was in high school. Probably been a good 10 years since eating here. Well it was not what I expected. Ordered Orange chicken well it was watery and tasted like fish, was quite disgusting. My girlfriends teriyaki chicken had no teriyaki sauce. Just plain chicken. The cheese boats were the only food worth eating. The to go portions were generous. But looks like the quality of food has declined. Guess I'll go to Panda Express :( read more

Jade Palace - Chinese Near Me - Plano, Texas

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Ordered delivery, waited an hour called and they said the driver already left. I live practically across the street and it took 20 more mins to arrive. It tasted and looked like it had been sitting there for the entire hour! Then after we ate I looked at the food to put away the left overs and there was bugs and hair! I felt sick to my stomach! Hair and Bugs!!! I brought it back to them, and I was Yelled at for their bugs and hair, and only refunded $8 of the $45 we spent. This was our favorite place and it has went down hill! read more

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I'm not normally a Chinese Food fan. I don't hate it like Indian food, but I'm not normally wowed. I was pretty impressed with this place. I got the sweet and sour chicken and an egg roll. They ladies who served us (a group of 4) were very attentive and speedy, if a bit hard to understand (expected for an authentic restaurant). The food was delivered to the table in a few minutes and was absolutely excellent. The "dinner special" prices are $4.95, $2 cheaper than the full dinner portion, $6.95. I figured I wasn't THAT hungry so I got the $4.95 portion. It was gigantic! I don't see how THAT was the small portion, but it was more than enough. The chicken was perfectly cooked and crispy, not greasy and soggy like it normally is at Chinese places. They served an ample amount of sweet and sour sauce and the egg roll was definitely freshly cooked; it was served piping hot and was delicious as well. I actually look forward to going back, something I rarely say about Chinese places. One more thing: they have Coke products instead of Pepsi, an EXTREME rarity for Asian restaurants, and a reason for me to love them. I hate Pepsi products. read more

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Have been ordering delivery from Jade Palace for over a year now and have not had a problem up until now. As per usual I ordered sesame chicken with fried rice which came with free egg rolls. The sesame chicken tasted very old as if it were pre-made and had been sitting around for several days so I drove it back. I asked for a refund (which I didn't expect but figured I'd try) and the translator said the manager claimed it was freshly made even though it was delivered within ten minutes from when I called and placed the order. Long story short I told the workers that they were losing customers over this as the food was that bad and the manager caused a scene and threw the food into the dirty bins in front of me and other customers who were dining in. Take your money and go to Panda Express. read more

This place is a staple in my family's diet! We love how quick the service is and the chef prepares the meals fresh every time! We

I've been coming here for years and they know me and my family so well!! This place is the only Chinese restaurant I come to in Texas! I recommend theirs chicken fried rice or chicken lo mein! read more

Portions are large, food is flavorful, and delivery is fast. We have been ordering since 2011 and only received high quality meat and veggies with large portions at a reasonable price. It also seems to be family operated. read more

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Jade Palace has incredibly quick service. The food is fairly good but not spectacular. It's a good price though especially for the portion size. You can easily get two or three meals out of one order. The steamed potstickers really good but the chicken lo mein was just so-so. I like it because it's close and easy to get a quick dinner but if I'm looking for something really yummy I'll go elsewhere. read more

I'm so happy that some fellow yelpers have already discovered this place and I can contribute to their praise. *disclaimer* my wife's godmother owns this restaurant and we eat here for free like, once a month. It's AWESOME though. During these trying financial times, one can only afford to spend so much on Chinese food. Now, I love authentic Chinese food, but there are times that even I prefer "Americanized" Chinese cuisine. You know what kind I'm talking about. Jade Palace fills this need for me. For $3.99, you get to choose from a dozen different lunch specials. You pick the entree (sesame chicken, pepper steak, kung pao chicken, etc.), pick the starch (steamed rice, fried rice, lo mein), and pick your soup (egg drop or hot and sour). All that food for $3.99!! This is FOR REAL people! My favorite starter is the Cheese Boats. They're like crab rangoons except they are all cheese and no crab. Also, the fried wonton wrappers are shaped like little boats. Kinda cute and very tasty. I love the egg drop soup, which is served with a plate of fried wonton skins. A personal favorite entree of mine is the Pepper Steak. Braised pieces of steak stir-fried with bell peppers and onions. Oh baby. The bell peppers and onions are totally cooked to perfection - sizzling and soft. Yummy. Whether you decide to come in for lunch or dinner, this place is always a super value. It's not much to look at and its located in a strip mall, but appreciate the "mom and pop" quality of this restaurant. She runs the cash register and runs out for deliveries while her husband is in the kitchen, furiously churning out all your favorite Chinese dishes. They work really hard and it shows through their returning regulars. Give them a try and you'll be a regular too! NOTE: For whatever reason, the sign above the restaurant says "J Palace Delight". I have asked them numerous times why the name of the restaurant is Jade Palace yet their sign says J Palace. They haven't given me a reason. I suspect they bought the sign and then realized they couldn't fit all the letters within their space. lol. read more

good food, cheap prices, hole in the wall chinese food. Staff is attentive in their short~to~the~point way. Chinese people are very direct.. don't be offended. But they're super nice really. Plus, they remember what my mom and I always order, so that's nice. I like that they have a $3.99 daily special ~ you get entree with rice, soup and egg roll... I always get the sweet and sour chicken though. It's great! I like that the sauce is on the side and doesn't have all the fruit or bell peppers like some places put. read more

Pinch me I think I found a great Chinese place!! This is your hole in the wall kinda place. Great prices and wonderful food!! Every day has a different special.. so that is always a plus! They have an array of different dishes.. so that is a plus too!! Our fav dishes are the seseme chicken and the broccoli chicken.. which has a great crispy coating!! yummy oh..trying not to drool over it!! They do give you a good serving...comes with rice..and a side of veggies..which is usually the broccoli..that was awesome..If you go for the lunch special...you get the soup..egg roll. The service is what you can expect out of places like this.. trying to understand them and the wait period. We never had a problem with them..they are so friendly and always smiling! Overrall its a great place just to enjoy some Chinese..especially for the prices. read more

Frequently horrible service. Still, 4 stars for having such yummy Chinese food. Unfortunately we discovered this place soon before moving so we never got to take full advantage of it. HUGE quantities, too. Yumalicious! read more

Been to this place a few times... they do a great job at making my favorite: Orange Chicken. The exterior is crispy and not overly breaded. I love that they only use white meat and there aren't a bunch of gristly bits. Even better than that is a delicious and thick Dumpling sauce (probably Teriyaki) I love it. The dumplings are good but they are merely a vehicle for the sauce IMHO. The ladies working here are definitly not your typical waitstaff but they know how to serve good cheap food quickly. read more

Mehhhhhhhhhh! C'mon, we're talking about quick and dirty americanized chinese-food... it shouldn't be that hard to get it right! The sesame chicken was soggy and over battered. Gross! The fried rice was flavorless and dry! Ugh! Plus, it looked super dirty inside. I'm not joking when I say that I have pretty low standards, but grime was caked everywhere. There's no excuse for that. I had such high hopes for this place! read more

Our first and last time trying Jade Palace. It took almost 2 hours for food to be delivered. The egg rolls were soggy and the chicken was rubbery. So disappointing. Restaurant owners need to understand that people use their hard earned money to buy their food and it should be cooked well, be fresh and delivered on time. I ordered this food for my family and for them to not like it means I have unhappy and hungry kids on top of the 2 hour wait. I mean really, waiting 2 hours and finally eating, but it's crappy food? Won't be back. read more

Food was ok but they wanted to charge $2 extra for two cups of water after I spent $15 on food?? That's a sign that they cut corners elsewhere so we give two stars! read more

I would say the friendliest place to dine in and order out! Great food - I LOVE hot sour soup ... kung pao! General tsao! Teriyaki chicken! We'll being ordering again! (If you're dining in, don't expect fancy shmancy ... expect family) read more

Been ordering for years, but tonight will probably be the last. Ordered for 6 people, celebrating my birthday. Ordered Sesame Chicken for my wife as usual (we always order this for past few years). Today we got sweet and sour chicken. Wife calls back. They said to go ahead keep it and they will send correct order. Driver comes by, delivers food and asked to pickup wrong food. Wife said lady said we didn't have to. We get two phone calls saying they will charge us for the chicken. Driver comes back and we give him what is remaining of the wrong order. Wife was hungry and ate a few pieces while waiting. Why would restaurant want something cooked 3 hrs ago? We had a similar problem on another order a few months ago, daughter didn't get meal. Had to order it and wait another 45 mins. Whatever happened to customer service? We have been ordering since 1995. A lot of places would admit error, comp meal and make it right. Sorry Jade Palace. You lost a long time customer. read more

We used the convince of ordering online and then were told that the prices were wrong and we will be charged another price. If you have not changed your online prices then you do not get the option to change the prices and charge me a unauthorized price. I will not return to this location ever and when you have this many Chinese restaurant in the area you do not have the option to not keep your written prices. read more

Ordered delivery. No flavor. Took a long time for the delivery (1 Hour) and the food was bland and barely warm. The Crispy Sesame Chicken was soggy, not crispy - and very bland. They can do better I am sure but there are better places to order from so I'm not sure that I will ever find out. read more

I'm wondering if this place is under new management. Since ordering delivery in November the portions are smaller, the cost has gone up, they now charge for delivery and no longer have coupons that are collected for a free meal. I used to get two delivery meals out of one dish. Not now. The rice has changed and is hard. The egg drop soup was awful. On the plus side the main dish quality seems to be about the same. They have changed from toxic Styrofoam to plastic which I'm not sure is any better but keeps the food from spilling out. It's time to at least check out other places. read more

I ordered delivery of soup, an egg roll, chicken fried rice and sesame chicken. Good: The food arrive amazingly fast. The chicken fried rice was tasty. Portions were huge. Bad: No hot mustard. I thought all delivered Chinese food included hot mustard, so I didn't bother to ask for it. The soup was warm, not hot. Perhaps a manifestation of drive time. Sesame chicken, like most Chinese food, is supposed to be presented in bite-sized chunks. The sesame chicken was comprised of large chicken strips, 3-4 bites worth. This seriously diminished the taste and appeal of the food. read more

This is the only place I ever order take out Chinese from in Plano. The guy that wrote the bad review must have caught them on an off day, something that's never happened to me. I always get the sesame chicken, and it's fantastic. My husband orders lots of different things and I've never heard a negative thing about it. I'd definitely recommend this to anyone that's interested... read more