They are meticulous, kind and efficient. Jack is quick with a smile and a personal greeting. And our clothes come out beautifully!

I had a Theory heavy wool coat and Free People lightweight wool coat cleaned here. Both dark colored coats came back clean but they put a small white permanent sticker on the inside bottom of each coat. I tried to slowly peel off the sticker on the lightweight coat but ended up ripping a small hole because the adhesive was that strong. On the heavy coat, I heated the sticker with a hair dryer and was able to remove the sticker without ripping fabric. However, now I have a rectangular shaped glue residue on the bottom of my coat that will not come off. I really don't understand why they would put a permanent sticker on fabric. If they had put it on the care label, I wouldn't have minded. read more

Jack's Cleaners - Glue residue left after I removed the permanent sticker they left on my coat. - Dry Cleaning Near Me - Pasadena, California

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The best around!!! Amazing people and even better service. Always my go too spot for dry cleaning! read more

So incredibly disappointed with this experience. I called ahead to see if they could do the final press on my wedding dress. They sounded very competent they could get the job down. When I take it to drop off I was very clear that the lace needed to be laying flat and my concern was the layers. He said no problem! I called Thursday evening to assure it would be done at 10 am on Friday. My ticket said 5 so I called to make sure it would be ok to pick it up then because that time worked best. I get there at 11 and it hasn't been touched. the guy said I'll do it in 10 min. Really?? You're going to press my whole dress in 10 minutes. Needless to say it looked terrible and the lace was still curling like it was when I dropped it off. Don't take your wedding dress here. Update: Thank you for going above and beyond to clean and preserve my dress after the wedding. Although my dress wasn't ideal the day of you made it right after with your customer service. Thank you. read more

Jack did an excellent job altering my daughters prom dress... Fast work and excellent quality! Thank you Jack! read more

Gone there for years - but not so much anymore as I am retired and don't wear many clothes that need dry cleaning now. But when I do I trust and depend on Jack's. read more

Needed my pants in 24 hours, dropping them off on a Friday. Everybody else said Monday was the earliest they could do. Jack's had them on Saturday, and got a nasty spot cleaned up. A reasonable seeming $14. read more

I normally have dry cleaning picked up but I was i the area so i chose to drop it off. The customer service is great. I was really impressed how great they were in the short time I was there. They are prompt, attentive and genuinely helpful. This fact alone sets the good businesses apart from the rest. The quality work is helps too. read more

Friendly and professional cleaners with fair prices. Will try his best to take out stains and deliver on time.

Came in for the first time because I came across a really nice couch for free and I wanted to clean the upholstery. Jack was super sweet and took care of everything. He didn't even need me to tell him what kind of material the couch was made out of because he's been in the business so long he can tell just by touching it. He got all the spots out and handled my sweaters I had dropped off as well. Not to mention complimentary mending of a whole on my soft cashmere sweater. This guy is the best and now I don't have much that I ever take to the dry cleaners but I will take everything i have there from now on. Look at my amazing clean couch! read more

Jack's Cleaners - My fresh and clean cushions - Dry Cleaning Near Me - Pasadena, California

Amazing service . Zipper on jacket was a quick fix . Definitely recommend jacks cleaners

This place came highly recommended and it has not disappointed. It's definitely $$ BUT you do get what you pay for. Harry was really helpful when I brought in a dress for a wedding. It needed to be hemmed and I was having problems with the back staying up. Jack's got the hemming done and helped me with the clothing tape to see if it would stay - it was a no go! Ugh. Harry was very honest and made suggestions on how we could alter it to make it look right. Jack was brought in to make suggestions and went above and beyond to help fix the dang dress. While not what I intended when I initially bought he dress, the result was great. Jack cares about his customers and his work making one feel welcome and cared for. I recommended bringing your business here - you will not be disappointed. I will definitely be back and recommend this place to others. Thank you Jack & Harry!! read more

I've finally found the proper cleaning service that cares about your clothing and the end result! I've gone threw multiple cleaners and I must say, at Jack's cleaners, the friendly approach an easy transaction makes it so much better! Jack and his team work extremely hard to make sure the quality is always on point. Don't take my word for it, give them a try and I'm sure your experience will reflect my review. Thanks for the amazing work Jack's cleaners!!! read more

This is the most expensive cleaners I've ever been to in my life literally $80 for 8 items they charged $33 for one dress ! My fault I shoulda asked sheesh never again read more

Drive from Glendale cause I don't trust anyone else. Expectation met every time. Thanks Jack! read more

Jack's Cleaners - Drive from Glendale cause I don't trust no one else to do the job right. Thanks Jack! - Dry Cleaning Near Me - Pasadena, California

Jack's in the best, he is so friendly, happy to be there and working hard. They also do all dry cleaning on the site!!!

Back in maybe November 2020, I brought a wool blanket here to be cleaned and they did a fantastic job. I would go here again, but they did not wear masks, even with customers in the building. I understand it's your own business, but if you're interacting with customers, it just makes it a bit uncomfortable. It was disappointing, as that was literally the only negative of this business. They were very friendly! read more

Reliable, fast, friendly. They always come through even when I bring in clothes last second.

Overpriced! Gave me a price for a linen blazer that was NOT lined and when I went to to pick up clothes the price completely changed. I will NOT be returning back to this cleaners after they tried to raise my price and argue that my linen blazer was lined when it clearly wasn't. Pay attention to your reciept. read more

These guys are great. Cheerful and careful. I asked them to replace the buttons on a blazer which was accomplished very well indeed. Always a wonderful experience doing business with these guys. read more

I had an emergency situation with my custom velvet sofa cover and Jack saved the day!!! My Jack Russell decided to act out and pee'd on it! I frantically rushed to Yelp to find a dry cleaning shop that could help me. Three dry cleaners later I went to Jacks and not only was he friendly and calmed me down but he did an amazing job cleaning my cover. He was great at troubleshooting the problem and I'm happy to have him as a resource should I have any other cleaning emergencies or anything else. He's also well priced, cheaper than the other places I went to that wouldn't guarantee the stain could be removed. Thanks Jack!! read more

FANTASTIC!!!! I brought in a vintage overcoat that needed some tricky repairs.....they far exceeded my expectations!!!! Love this place!!!

I went to Jack's Cleaners in Pasadena, CA on 11/13/2014. It was my 1st time there. I had them do my black dress jacket. It cost $10.50 and they did a very good job. Plus, I took photos. read more

Jack's Cleaners - Photo taken 11/13/2014 - Jack's Cleaners (#1) side view - Dry Cleaning Near Me - Pasadena, California

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I have lived in Altadena on and off throughout the better portion of my life. I have utilized many dry cleaners throughout the Pasadena area as well as the San Fernando Valley. I am extremely impressed with the quality of services Jack's cleaners provides. Excellent customer service at a fair price. They are always willing to work with their customers to make sure the customer is happy. I am a loyal customer and will continue to use their services. The alterations are always the way I envisioned them to be as well. Top shelf dry cleaners if you're in the area. read more

Best in Dena! Honest Guys that Do great work.

My wife and I have been going to Jack's for over 5 years. We come here twice a month so our bills can be pretty hefty. They have a customer loyalty card where every 5 visits gets you 10% off your bill. They do alterations, repairs (loose buttons, zippers, etc.) for a reasonable charge. Jack, the owner, and Harry are personable and always greet me with a smile. read more

I had a deal on the back of my Von's coupon for 25% off my order. Needing to dry clean a lot at once and seeing that they prided on being non toxic and environmentally friendly, I figured why not. It's not too much further from my house than another place I had tried. My 14 pieces (4 ties, a vest and the rest shirts) were done within two days. When I went to pick them up, they were down two people and my order had just been finished. Some other folks were in there huffing because they were not as quick as they wanted to be, but I could see they were busting their asses. I wasn't in a rush and I could see they were trying to remedy the situation of being short staffed. There's also a sign that shows all of what they believe in, which I could get behind. They are pricey, but I feel like they have a good team and I dig their values. read more

These guys are great. Seriously the nicest people and so professional. I actually worked on the environmental policies to ban toxics from conventional dry cleaning. Jack's is a great green cleaner. Good green cleaning takes the right equipment but also the right technique. They do green cleaning very well here. I highly recommend this cleaner. I've also had pants hemmed and repairs to clothing done here, all great work! read more

Really clean and profession! I also really like that they are friendly, it just adds a smile to you day!

I'ver been with Jack's Cleaners exclusively ever since I moved to Pasadena in early to mid-2000's. I did try a couple of other cleaners around that time, but none of them came up to the standard that Jack's did and has continued to do. Something I appreciate about Jack is that if you have a difficult cleaning job on an item of clothing, he will be perfectly frank about whether it can be done or not--no false promises. Jack has a disarming sense of humor and is always good for a chuckle, especially on Saturday mornings when I come in. But he's also thoroughly professional and very experienced in the trade. Jack's father does alterations, and does them well. I gather Jack learned much of the trade from his dad, so in that sense it's very much a family business. They can also do shoe repair and polishing (sent out), and their turnaround time on all work is excellent. There's a loyalty card that is handy for when you bring in a very large collection to be done. When you go in, buy a couple of their green reusable garment bags that double as a handy laundry hamper. They're much more environmentally friendly than the standard plastic bag coverings, which I hope will one day be banned. My boi Harry is Jack's assistant who moves so fast around the store he's like a blur. He's an ultra-cool guy with a pragmatic outlook on life, a wry humor, and a ferocious appetite for pizza, which he just burns off like a racehorse. I like going in there and joking around with Harry, who always welcomes customers with a pleasant smile. He seems to have periscopic vision and somehow has my clothes ready as soon as I pull into the parking lot. Not sure how he does that. I tend to be loyal to one place once I'm happy with it, so will probably be going to Jack's as long as I live in the area. read more

Locals please go to this spot ! Best customer service , the owner jack is super down to earth and loves people. Dog friendly and also very fast service . I've been living in Altadena for 30 years and and wouldn't recommend going anywhere else . Love this place :) read more

I have brought some tough stains, silk shirts, and some dresses with fine details and they have cleaned it all amazingly well. Thanks so much! read more

The folks at Jack's Cleaners have helped me out twice now without getting any compensation from me, so I thought writing a good review would be the least I could do to let everyone know about how awesome their service is! I have consulted with Jack's employees a couple times on wedding dresses I am looking to clean, alter, or purchase and they have given me their honest and helpful opinions- going out of their way to do everything they can to give me the most helpful information possible- even when it means they might miss out on my business! Their store is bright and clean- even the fitting room is well maintained and clean (unlike most dry-cleaning fitting rooms I have been in), and the employees are astoundingly positive and friendly. Additional bonus is that they seem committed to being environmentally friendly! I look forward to working with them again soon! read more

best dry cleaners. jack gives you the best advise when it come to having alterations made as oppose to just doing it half heartily just to gain your business. another huge benefit is that it's an environmental friendly cleaner. no nasty scent on clothes, just freshness.. we live in eagle rock and the drive to pasadena is so worth it. from the moment you walk in you are greeted in a very friendly manner by harry. the professional expert and eco service is what has made my husband and myself long time customers. seriously, enough can't be said about this place. read more

I've gone there twice for dry cleaning and for alterations for my sisters prom dress both times I've gone I get treated sooo sooo well really nice and welcoming did a great job on both cleaning a jackets and some coats and on my sisters prom dress and they even fixed some strings that were pulled for sure will keep going back happy customer = happy life lol read more

I just left Jack's cleaners and picked up my dress that was altered which took about a week. My complaint isn't about how the dress is fixed, but rather how I was treated by the owner "Jack". While the polite young employee Harut was writing up the order slip, Jack rudely barges in (mind you while he is on a phone call with phone on one ear ) and claims there was much more work done and the cost Harut wrote is wrong. While his employee states the same identical work on the dress was done, he stared raising his voice at me. After a few minutes of him talking down to me, he said accept this as a donation and Merry Christmas. I was so insulted by his comment that I will never step a foot in this place again. I paid in full on what he originally stated and left. How insulting and what a shame!!! AMOT!!! read more

I've been coming here for years. I won't trust my clothes anywhere else. Jack knows his business well. I've had many dresses altered here and he always manages to find a way for it to look great with my complicated demands. I'm also a big fan of supporting your local businesses especially with his hands on tailoring experience that's been passed down from his parents. Great work! read more

Every week I bring my clothes to this store and I leave each time more satisfied, the clothes are very clean again with a very good smell, the staff there is very nice and the services and clothes always arrive at the time I am promised. read more

We have both laundry (my polos and slacks) and dry cleaning (my wife's blouses etc.) done here and I couldn't be happier. Harry is a hoot and still manages to get me out in a hurry, with a smile on my face. At our old cleaners, it was a chore: they weren't ready, the credit card machine was broken, whatever. Eventually it got to the point where we looked around, and found Jack's, and I'm sorry I didn't change sooner: my clothes would have looked nicer sooner and I would have been happier. They are great at stain removal (a MUST for us, I have issues with spills), and I wouldn't hesitate to recommend. read more

Always a pleasure doing business here with welcoming staff and dependable results. Emails are helpful reminders that orders are ready for pickup with convenient hours and parking. read more