I've been going to Jack's for alterations for about a year now and I've always gotten an excellent fit and been provided great service. Jack and Harry are so nice and I'm always happy to see them when I walk through the door. The people there take very accurate measurements and are very understanding and do their best to help achieve what you're looking for. They tell you exactly what they are planning to do in order to tailor your clothes and give a good estimate as to how long it will take and what the prices will be. They tailored my denim jacket, which required very heavy alterations (shortening and slimming sleeves and the body) and I got it back within 5 days. I've never had a better fitting jacket before! Jack's is the greatest! read more

They are the best in town! Love my local dry cleaners. Every one is so friendly! A landmark of NE Pasadena

My wife has been using this company for 6 months . She drops off my white shirts for work on Thursday and like to pick it up on Tuesday at 5 pm . Just today my wife was there 5min before 5 pm the owner was so mean to her This asshol* tells my wife you are early for pick up and my says Ok I will hang around and the owner told my wife you know we have 1000 other people to help out your not the only one . I will never ever send my wife to that place . Who are you going to say you have 1000 people to take care of if you can't handle it close the shop down. I will tell all my neighbors where I now stay to not use them after paying this guy $28 a week never once told them it's to much. Never ever use this place. Jacks cleansers. You guys suck at customer service. read more

The prices here are ludicrous. On my second visit I questioned the charges and found that I was charged $9.89 to have a silk shirt cleaned and pressed and $8.99 for a plain cotton shirt. The most I have ever paid for a regular shirt is $2.50 and for a silk shirt, $6.00. The owner told me that he had quoted all his prices to me on my first visit. This isn't true. But I will accept partial blame for not asking. I'm not saying they don't do good work. I would probably recommend them to George Clooney, but for the average person the prices are outlandish. read more

I love my neighborhood dry cleaners. They always greet us with a beaming smile and warm welcome! Jack's cleaners has never failed us; there work is impeccable. If you're new in town and want your clothes to get the best treatment, look no further. read more

A fantastic neighborhood cleaners. One time and they know you when you go to pick up your stuff. They are meticulous and notice flaws I never have. They have been so sweet to even fix buttons that I knock off since I have no idea how to sew them back on. Good, fast, honest....what else do you want? read more

I moved to Altadena a year ago and I have been satisfied with this cleaners ever since. Harry is always friendly and Jack is very professional. Whether it's just basic dry cleaning, alterations or even shoe shining they take care of you. Green and Eco-friendly is another added bonus. Check them out! read more

Hands down, best dry cleaner in the area. We moved from pasadena to sierra madre last year and I tried three dry cleaners closer to our new house and I am back at jacks! I drive a little out of the way but it is worth it! It's green, the clothes look fabulous and have no weird smell and they are always helpful and nice! read more

The only place I go for dry cleaning and alteration. They've never faced any trouble or difficulty whenever I had dropped off items with the toughest and complex stains such as dried out glue in the past. They have also altered a pair of pants that are not the easiest ones as far as alterations go. 100% satisfaction guaranteed along w/ exceptional attitude and friendly service. FYI Last minute drop offs are taken care of right away! Definite recommendation! read more

This review is loooong overdue! Used to come here when we lived in Pasadena. Loved the service and the family who ran it. My mom now brings her close here. She too loves these guys. Never had issues with our clothes or missing buttons. Always got our clothes clean and perfectly ironed. read more

I have been going to Jack's Cleaners for years. They do an excellent job and have my clothes clean to perfection . I took a coat in recently and I noticed they replaced a button that was missing. I appreciate the great customer service I receive with every visit. The are also now a green cleaner meaning they care about the environment- an extra plus! read more

I am a fairly new client and Jack's does an awesome job with our dry cleaning and the turnaround is quick. Fantastic customer service and attention to detail. I am also amazed at how quickly they remembered my name to pull my dry cleaning as soon as I walk up to the door! I would highly recommend. read more

My Husband and I have been taking our clothes to Jack for over 10 years. He does an excellent job. I usually don't even have to worry about pointing out any spots, they're carefully look over each item and try to remove all spots. Jack will also sow buttons back on. They also do alterations. The prices I think have creapt up over the years, but that's the same everywhere. Jack also has a loyalty card that gives you discount and if you're lucky to get one of his coupons from Vons that will give you 10% and sometimes 15%. It's so nice to have neighborhood cleaner who is always very friendly, knows you by name and takes great care of your clothes. read more

I'm using this dry leaner every week since I moved to Altadena last year. They are friendly and very reliable. They always keep their promised date, and everything is perfectly clean. If they find a problem with a short or pants, they put a little note to your stuff and describe what the issue is and you can let them repair or fix it. I like that it's a family business, everybody is working hard to make you happy. I have no reason to ever think about going anywhere else read more

They charged reasonable price. Very efficient and did a good job tailoring my oversized day and night dresses, tops and pants, which I brought online. They can tailor it again without extra charges until we are satisfied. Well done!! Keep up w your good work Jack's cleaners. read more

I've been going to Jack's for over three years now. Jack is an exceptional tailor, professional, and always delivers on-time even when my needs are ASAP. Price is reasonable and sometimes they have candy...my daughter appreciates that...as do I. Best in town! read more

I drive 10 miles out of my way to use Jack's cleaners......always friendly, always helpful.....great prices, super clean facilities.......just a cool gig. Always deliver when promised.....never a problem. Lots of choices out there......but these guys are the best! I highly recommend........ read more

This place rocks! I needed a complicated alteration to a leather coat... Jack spent 45 minutes with me figuring it out, listening to what I wanted and then working out a better solution than the one I had thought of..... and then doing an amazing job on the spot.....AND THEN NOT CHARGING ME ANYTHING FOR IT! Friendly, Professional and High Quality work. My new favorite place!! read more

Helped me out big time. Needed a dry cleaning for a suit within two days and Jack got it done. Good service for a fair price.

Best cleaner I've been to yet, amazing customer service! I love how I am always greeted with a warm welcome. They do great work and are the best! read more

Jacks is a great local cleaners. Set up is the best I've seen. Clean, TV's, friendly staff...but it's a bit pricy so I don't go there every time. If you want me as a full time customer you've got to lower those prices. read more

I am a manager for a contemporary women's clothing company. I am responsible for producing garments and quality control. I frequently need to check the care instructions for a variety of fabrics; silks, viscose blends, rayon, cotton blends, novelty sequins and trims, etc. I use Jack continuously as a resource to test our fabrics and our dresses. We produce a lot of dresses with several different fabrics in one style, so when the care instructions are in doubt, I drop it off and Jack gives me options. Sometimes we try several combinations until we can agree on the best solutions for our garments. I have recommended him to a couple of our customers who were not confident in their dry cleaner. I have even brought him a dress that a customer returned to us for him to clean. We appreciate that Jack's is eco friendly, but his value to our company, is his willingness to discuss care instructions and try to help me solve potential problems before they are sent to a store. We cannot afford to have several hundred dresses, tops, pants or jackets delivered to the stores and not perform as tagged. THANKS FOR ALL OF YOUR HELP!! read more

My husband and I have been customers of Jack's Cleaners for over 15 years. I've had suits, sleeping bags, blankets and slacks cleaned for years. Now that I'm retired I no longer take suits (I gave them away) but my husband has his shirts laundered weekly with the same quality work we've received for years. Excellent, friendly, honest service. read more

They do excellent work, are super nice, and have excellent customer service. Brought in a big batch of clothes and they got a bad stain out of one pair of pants and fixed the hem of another for no charge! Their work was so good that I am going to bring more pants back there for hemming! read more

Simply perfect in all categories. The service is amazing and my items are always done to perfection. From the font desk to the eco friendly machines, they have it all working out. I would definitely refer Jack's Cleaners to anyone in the pasadena area. read more

Amazing service! Excellent care with my most delicate garments, mending and alterations. Would highly recommend! Appreciate their honesty. Worth a 25 min drive to be their client! read more

Jack always goes above and beyond to make sure things are done right. He's the best in the business.

Love love love Jack's! Not only are they professional and offer excellent service, but Jack and Harry brighten your day! They're incredibly accommodating and go the extra mile. read more

This cleaners is OUTSTANDING. There isn't enough stars on yelp to give this place. Jack is truly a perfectionist ! His state of the art facility is top-notch and customer service is impeccable. I have been a customer for a few years now. I have many designer pieces that I only can trust this cleaners with because the way they handle and care for each garment is amazing. I know my clothes are in good hands. They treat each piece with soooo much attention and detail. If you are in the Pasadena and/or Altadena area and looking for a good, honest, reliable dry cleaners you must check this place out! read more

Been coming here for years! Still have my wedding dress in the box from when they cleaned it 17 years ago! They are fantastic! Would definitely recommend this cleaners! read more

I would say this is the best cleaners in Pasadena. Ive tried so many places before, but this is the one i love the most. I like the products they use which is very important for me. The stuff is very friendly and very helpful. They treat me like im a family member. Every time i take a dress for alteration last minute, my dress is ready the next day. I highly recommend. read more

Always friendly, on time and high quality. Ben going there for ten years and I'm sure I'll be there for many more...

I have some vintage items I used to never wear because I was afraid of them falling apart at the cleaners. Glad to say they've always come back in good shape from Jack's. Show them what you have before you hand it over so they know what they are getting and you know what to expect. read more

I have been going to Jack's for years. We moved and I drive to Jack's because they are the best cleaner around. They also have tailored everything from my daughters cheerleading outfit and prom dresses to my husbands sports coats. Everything is always ready on time and they have nice, wonderful people working there. Even if we moved again, I would continue driving to Jack's! read more

What is not to love about Jack's Cleaners, they do fine work plus they actually care - Magic!!!

Not only a great cleaner and alterations place, but a great all round local business. Have never had better work or service anywhere else. Support local! read more

We have been coming to Jack's cleaners for years. They have the best customer service and always do an outstanding job with our dry cleaning. Our clothes always come back smelling fresh, not like some other dry cleaners we have used in the past. They have great attention to detail, fixing stains, replacing missing buttons, and repairing ripped out hems. I trust them with all of our dry cleaning no matter how fragile an item might be like an heirloom quilt. Fast, friendly and efficient. I highly recommend them - five stars all the way! read more

Our family has been going to Jacks for over 15 years and have never had an issue. I actually will bring "problem" items to Jacks from friends and family to see if they can help (when others cleaners can't). If we moved, we would probably continue to go to Jacks! read more

I have been using Jack's cleaners for two years. I take in clothes twice a month, but have even taken drapes in. I have tried other places but Jack knows his business and is priced the same or less. If you need a rush order , they are happy to help. read more

I've been coming to Jack's for just about 8 years now. Great customer service, on time and does great alterations as well. The table runners I was going to use for our wedding came back to me from another seamstress completely wrong. I didn't have much time before the wedding but Jack made sure they were corrected the way I had originally wanted them and on time. Thank you!!! read more