I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

Just tried this spot another shot and I decided I'm never coming back. It is extremely expensive…read more To start the big dryersif is 70 cents for 9 minutes, and 70 cents for every 9 minutes after that. The small dryer are 50 cents for every 9 minutes. I didn't know laundromats were for rich people now. This is a shame because I've been coming here for years.

someone needs to get over here and clean this place up. It is filthy. I come here quite often and I…read morehave never seen it so dirty. It has went downhill in the last these past several months. it has a number to call for customer service but when you call, nobody answers it rings for about a minute and then you have to leave a voicemail... ..... The pictures don't show how really dirty it is, even some of the washers on the inside are nasty, sad it used to be the best place to come..

Clean and friendly techs on hand to help with any issues. Washers are fast, and bathrooms clean…read more Plus free wifi

Absolutely thrilled with the results from our move out clean with Katrina and Johnathan. Truly, the…read moremove out clean was indeed a deep clean that was woefully overdue for our ~2k sq ft home. Their thoroughness and attention to detail from communication, planning and expectation setting to the outcome of the clean is appreciated beyond words. Moves are inherently stressful - we were so glad to have worked with ACS to alleviate the concerns and efforts of cleaning. Katrina and Johnathan's results were significantly better in quality than I would have ever been able to do on my own.

Great husband and wife local business. Hard working and did a great job with our move out clean. It…read morewas a long day for them, but they worked hard, paid attention to all the needed details. We'd been in the house for 12 years. So there was a lot to do. And they got it done. Job well done, and if you're looking for a thorough and detailed cleaning, I highly recommend them. I believe they do numerous other types of cleaning jobs as well.

Been here twice and here's my experience: Jenny is an…read morehonest, caring, adept, and passionate with her craft. She'll tell you she can't do a certain job rather than pretend she can. I had a speaking event and a photo shoot for my business and she ensured my clothes were perfect. I came in super last minute for my photo shoot and she said it couldn't be done in basically 1 day. But i told her i had no choice, and she found a way to make it happen (not a full work up but was able to target the areas i needed) and saved my photo shoot. She cleaned and pressed my clothes excellently at a fair price. I'll be coming back.

Jennifer is super personable and does an amazing job and ready when promised, glad I found this…read moreplace

This place is basically amazing. The prices are very decent between raging from three dollars to…read morenine dollars when you wash your clothes. Then the dryer go from $.25 per Three Minutes. They have machines they have selling cokes. They have bathrooms and they have a nice attendant here too. They also play Lo-Fi Music, while you wait. And if you guys want to get more interesting, they have benches and they also have a charging station.

Parking was assessable.. Carts were available and well kept…read more Washers and driers are clean and running..instructions readable. The crew working were friendly and willing to help.

Ms. Bali was responsive, expert, fast and fairly priced. She makes an in-home business feel…read moreprofessional, accepts Venmo, and goes the extra mile. Feels like you have made a friend by the time your project is complete to your satisfaction!

Absolutely amazing experience! I received a dress late on Friday that I needed for an event…read moreSaturday evening, and of course it didn't fit right. It was too big and looked awkward, and I was totally panicking. I reached out to this seamstress, Bali, and not only did she respond quickly, but she was also incredibly flexible and kind. She was able to fit me in for a same-day alteration and charged a VERY fair price. The service was exceptional, and the dress came out perfectly. It fit like a glove and looked fabulous, better than I imagined. I'm so grateful for her skill, speed, and professionalism. Highly recommend!

$10 to dry-clean a cotton shirt ???? That is CRAZY ! I will never go…read more back ! Typical price in Austin is between $4 and $6 for this service.

I would give them zero stars if I could. HORRIBLE and EXPENSIVE. My clothes always come back…read morereeking really bad of cleaning fluid, and the alterations they did for me came apart while I was at work! Never again! They suck!