I brought in two pairs of boots, one for repair, the other for cleaning. I can't believe how great…read morethey look. No need to invest in replacements when the Lone Star Cobbler can restore high quality to the ones I already have. Great communication and turnaround time.

I took in my Frye gladiator sandals and they came back re-soled and beautiful. Work was as-quoted…read morefor timeframe and price.

Wonderful service!! Quick, and upfront about services available. Responded to my call and questions…read morewith kindness and expertise. Priced very reasonably. This gentleman is a gem, and if he's available to fix your shoes you should definitely use his services!!

Amazing job on boots, great price, could tell they went above and beyond, courteous, and time…read morequoted for completion was accurate.

Red Wing has been manufacturing work related boots/shoes for 120 years, These high quality American…read moremade work shoes are beyond comfortable. I recently had a wonderful customer experience at their Cedar Park store. Being a first timer I was educated by the staff regarding my options, fitting, and the workmanship that goes into each shoe. Digital fitting technology was used to measure my foot, gait, and so forth. The results were used to guarantee a proper fit and the report was sent to me via email. Red Wing does offer waterproof, shock resistance to CSA certification, and soft toe options. Yes their shoes and boots are pricey but if you are wearing them for 8 plus hours they are well worth it.

I received some chelsea work boots for my birthday and there was something digging into my heel on…read morethe right foot that didn't feel right but not like it was a break-in problem but rather an anomaly in that boot. I was greeted and helped by Jaden and I have to say that it was the best customer service experience I've had in a while. He helped me with an exchange and gave me time to walk around in the boots and make sure they were just right. We chatted about other boot options and he was very knowledgeable and pleasant to chat with. I picked up a couple of accessories and will certainly be back for my next pair at this store.

HOLY CRAP...... My…read morewife took her 6 new summer dresses (never even been worn yet) to the Leander location on Ronald Regan to be pressed.....expected to pay $5 or so as all she wanted was them pressed......not cleaned or anything else. She just picked them up....... $97.43......She was absolutely floored...and in shock....she paid and left immediately!!! How on earth can they charge so much? No wonder they offer free pickup and drop off at those prices. Its Leander, not Paris or Milan..... WE WON'T BE BACK...... ALWAYS CHECK THE YELP REVIEWS FOLKS..... And now looking at them back home, 1 looks barely pressed, 1 looks like it's not even been done, and a third looks like its been rolled into a ball and sat on before being bagged. ALL of them were left unbuttoned, theres a smell of cleaning product off them too. Disgusting

$10 to dry-clean a cotton shirt ???? That is CRAZY ! I will never go…read more back ! Typical price in Austin is between $4 and $6 for this service.

Took a pair of boots to get resoled including replacing the heels. They did an amazing job. They…read moregave my favorite pair of boots a new life. They are like new again. I was told it was going to be a week before they were completed they were done several days sooner.

Probably one of the worst experiences I've had in a long time with any company. I took my shoes in…read moreto be repaired, which were a gift from a relative. Very simple stitch job which they completely botched. I went in to pick up the shoes and noticed the repair that looks like it was performed by a 6 month old blind monkey with no arms. They used a different thread than what is on the shoe in the area that needed to be repaired and it honestly looks like total crap. I voiced my opinion and the gentleman there said that the manager would be in the next day and that he would leave a message for him to call me. No phone call the next day so I called back the day after and got a hold of Brandon. The complete indifference in his voice was alarming for somebody in a managerial position. We had some back-and-forth regarding the poor craftsmanship and he informed me that he would speak to somebody about it and call me back. No surprise here, but I received no call back and had to follow up once again. Got a hold of Brandon with even more indifference than the first time. He stated that they attempted to repair, but it looks the same. I'll still have to pay full price for a pathetic repair. Shame on this company.

My zipper in my purse, split. They showed me how to repair it for free Next time it happens, I can…read morerepair it myself. Yes I would recommend this company.

I had a very unpleasant experience with Barbara. I brought her a pair of simple flats along with…read morebeautiful decorative buckles from a pair of Miu Miu shoes. The buckles are a pale powder-pink color with stones set into the metal, and I wanted to have them professionally attached to another pair of shoes so I could give them a second life. I completely understand that not every shoe repair or alteration is possible. However, if a professional looks at a job and is not confident that it can be done safely, I believe the right thing to do is simply tell the customer before attempting it: "I'm sorry, I don't have the right tools for this," or "This is not a repair I can do." I would have completely understood and taken my shoes somewhere else. Instead, Barbara attempted to work on one of the buckles. I saw her working on and tapping it while trying to make the alteration. Ultimately, she told me that she could not do it and that it was impossible. When she handed the buckle back to me, I noticed that a couple of the decorative stones were missing. When I pointed this out, she immediately responded, "It was already like that. I didn't do it." The stones were there when I brought the buckle in. I did not see the exact moment they came out, but they were missing after the attempted work. These were decorative buckles from expensive Miu Miu shoes, which is exactly why I brought them to a shoe repair professional rather than trying to alter them myself. What made the situation even more disappointing was Barbara's attitude. She was abrupt, defensive, dismissive, and unnecessarily aggressive in the way she spoke to me. There was no reason for a simple customer interaction to feel so uncomfortable. A professional does not have to accept every job. If you don't have the appropriate tools, equipment, or experience for a particular alteration, just tell the customer before attempting it. That would have been perfectly acceptable. Instead, my alteration was not completed, my buckle came back missing stones, and the entire interaction was unpleasant. Now I still have to take the shoes and buckles to another professional in Austin to have the work done. Unfortunately, based on this experience, I would not bring my shoes to Barbara again.

I should've heeded the other negative reviews, but it looked like they were years ago so I thought…read moreI'd give it a shot. I wouldn't consider this a shoe repair shop unless for sneakers. I had a pair of heels I needed repaired and upon arrival, the cashier wasn't sure if they even did heel repairs. After about 30 mins and many calls/texts to the manager, I was told the manager would text me later to provide a quote and to leave my items with them. They didn't even have me complete a form of what I dropped off which made me nervous. The cashier mentioned to me that I should "lie and say I had a date this weekend to get the shoes back in a timely manner" (since apparently the manager doesn't work with urgency). After a full 24hrs and an extra call to the store, I hadn't received a full quote. The next day I went and picked up my items because I was becoming very weary of leaving my items there. No timeline was given, and the items I had dropped off were quite pricey and rare. The conduct of employees was very unprofessional, and I've worked in customer service for a long time so I tend to give people a lot of grace. 0/100. Do not take anything you care about here.

I dropped off a pair of 12c shoes back in December, they haven't contacted me at all about them and…read moreI when I called in march they couldn't give me an update and said they'd get back to me. It's May and still no word from them and no answer when I call. At this point I feel like they stole my pair of shoes, I was supposed to give them as a gift but now she's out grown the pair. They charged me up front and stole my shoes. DONT DO BUSINESS WITH THESE SCAMMERS

This was my first and last time going to this place I was very disappointed with the quality of…read moreservice I had them clean 14 shirts . Despite paying over $100 for dry cleaning, all the collars are still dirty.

Let's see I drop off my dry cleaning and it is returned promptly sometimes even on the same day…read more Never an issue with the care of our garments or the quality of their services. So why go to this JBC and not the JBC that is closer to mi casa? The high level of Customer Service at this locale is the differentiator. The manager, Ms. Emily is the reason we patronize this locale. Ms. Emily always brings her A-game. You are always greeted with a smile and most importantly she is a very competent manager. If you enjoy being treated like a VIP then this JBC location is the one for you!

Amazing customer service and very professional work. Only regret is that I didn't know about this…read moresooner. Definitely my new place.

The gentlemen at the establishment was courteous and very knowledgeable. The service was prompt and…read moremy honeys' boots look brand new. He was pleased with how they were cleaned and treated. We will be going back. The price was very affordable also.

Have been needing a local laundry. This one is clean, easy to use, the other customers were kind…read moreand helpful. I came for a clothing load but it seems like a good spot for large loads. Huge plus that you can take out cash, make change, or use card on the app.

Wash It All is my go-to laundromat, especially for comforters. The place is clean, efficient, and…read morepacked with commercial-size machines that actually get the job done. As a former appliance technician, I've seen the horrors comforters can inflict on a home washer (moment of silence for those machines). That's why mine stay safely at home while I bring the bulky stuff here. No shaking, no crying, no "what was that noise?" If you value clean comforters and the long-term survival of your washer, this is the place. Highly recommend.