Mom's 35+ year boots (hand-me-downs) needed new heels and I got them back quickly, with great heels…read moreand a new shine! I will be back and have already recommended to friends; great value.

Referred from a friend to take my husbands boots here, so glad that I did. Worth every penny and…read moremy husband is very satisfied. We will be going back there for future repairs. Highly recommend.

Location is closed even though it says it's open on yelp and Google Maps. Called owner and while he…read morewas sweet, was incompetent.

Check hours before you go! You'll pay with cash or check…read more Generations of cobblers in his family preceded David Abraham in the shoe repair business here in Austin. In 1981, David borrowed $1,000 and put out a shingle of his own when he bought the shop from his uncle... years before the Austin Shoe Hospital even opened. At one point his shop on Congress and 5th was over 3,000 sq ft. And he had a second shop, too. He's since sold both shops and most of his equipment but he still repairs shoes (especially boots!) for a few hours each week. This man represents the old Austin that I loved so much. Kind, hard working and fair. And he does beautiful work.

The gentlemen at the establishment was courteous and very knowledgeable. The service was prompt and…read moremy honeys' boots look brand new. He was pleased with how they were cleaned and treated. We will be going back. The price was very affordable also.

John is the best in the city. Really nice guy who goes above and beyond. Highly recommend giving…read morehim a call.

They do it all here! Dress shoes, boots, luggage, etc…read more The gentlemen who work here, Leon and James are very polite and clearly skilled at their craft. I brought a broken belt and a pair of nice (but worn) boots. They repaired them in a timely fashion and held them until I was able to pick them up. My boots are Luchesse's (which are certainly a nice brand). These guys made em look almost as good as new, and they've seen work, dogs biting them up, and pretty much any other thing you can imagine. I never thought a pair of boots more than 5 years old could look so good! These guys are quality craftsmen and they take care of you. I'm very pleased with how the boots turned out. I'll be returning here if necessary. Highly recommend this place. Fair price as well.

I'm blown away by how James was able to repair my purse. The leather on my bag had a ton of stains,…read moreand I tried to get it fixed at multiple places that all said there was nothing they could do. The leather looks brand new now. James is a true expert in leather repairs!

I would never take my handmade cowboy boots anywhere else for repairs. I wouldn't trust them with…read moreanyone else in Austin. These guys are bootmakers. They know the trade. The prices are fair, the work is exceptional, and the turnaround time is decent. Family owned and operated. I've been bringing my boots here for 10 years and they are phenomenal.

I brought in a pair of naturally distressed shoes I've owned for two years that had stitching…read morecoming undone at the toe. They repaired them quickly, buffed them out, and the cost was far less than expected--easily 90% cheaper than buying a new pair. I'll get at least another couple of years out of them. I also had an older pair of Cole Haan boots with loose stitching on the sides. Even though I don't wear them often, the repair was fast, affordable, and the stitching quality was excellent. Highly recommend.

Best shoe workmanship in town for an unbelievable great price! Highly Recommend…read more Chela

Shoes these days aren't meant to be resoled, but I'm glad I found Sammie's locally instead of…read morehaving to deal with a mail-in place. He did a full sole on my goodyear-welted dress shoes and replaced the heel block as well. Nice job on the stitching, the burnishing on the edge of the new sole blends in perfectly, and he even gave it a swipe with some leather dye. The price was reasonable and his work was done in one week as promised - I will definitely take my next pair to him as well.

Note: Cory's still very much in business, he's just now on South Congress!…read more I can't say enough good things about the service I got from Cory on my boots. I had a pair of worn out vintage Tony Lama caiman boots that Cory made look and feel like they were fresh from 1986! They're now the most comfortable boots I own and they look incredible. I already brought in some Lucchese boots for a new set of heel caps and I'm planning on bringing other boots in for service as well. Cory's service was fast, professional, and cost-effective. He's quick to respond, he's kind, and his vibes make you feel like you're experiencing a true slice of old school Austin. Strongly recommend him for all your boot repair services in the area!

While visiting Austin for a wedding my shoe heal broke at the rehearsal dinner. I needed the shoe…read morerepaired for the following evening. JOHN the owner of WHITE BUFFALO SHOE REPAIR rushed to pick up my shoe at my hotel and mend a broken heal the same day. Timely and diligent a true artist of shoe repairs and one of a kind boot maker.

A diamond in the rough! When the manufacturer had turned me away for repairs, I was crestfallen…read morethinking my favorite vintage pumps were destined for the gutter. This shop is doing things the old-fashioned way: with delicate attention to detail and craftsmanship that is quickly diminishing. I'm so grateful they were able to restore my dearly loved golden heels to nearly new. Thank you!!

They did a terrible job shining (if you can call it that) my shoes, charged me a lot and wouldn't…read moretake credit cards. When I was 10 and used to shine my Dad's shoes, I did a much better job.

I took a pair of Ariats I bought back in 2007 to get the heels and soles redone. I had some changes…read moreto the original look that I wanted, and Michael said they could get it all done. It took a few weeks, but I couldn't be happier. They actually fit better too. Thanks a bunch!! I recommend this place, hands down, and I'll be back in the futu

I took my leather Tory Burch boots here for repair of the shoe sole. The owner, Noel came out to…read moreexplain to me the various options I had and the price difference. He was really patient with my questions and was honest about what was not necessary to do. His pricing was very fair and it was a really speedy turn around time. He communicated with me throughout the process until I picked up my boots. His staff was great and his shop was quite nice on the inside. I will 10/10 recommend him to others and have other shoes that I will bring to him soon to be rescued!

I dropped off some flip flops because the button between the toes fell off of one shoe. Have I…read morebeen wearing the flip flops with one button on and one button off? Yep! However, my brother commented on how weird it looked. So, I decided to take them to the shoe hospital because according to my brother they were in bad shape. According to the repairman, the shoe repair services would take a few days. In my mind, I had a target price of no more than $10. However, it turned out to be more. Since I will have symmetrical shoes, I think it will be worth it. Yesterday, I dropped the flip flops off for repair. The process was quick and easy. I got the flip flops back the today. The flip flops are twins again. Historically (over the last 20+ years), I have had my shoes repaired only at the Austin Shoe hospital as they do great work.

Sad to say that my good experiences of a decade ago didn't match the experience I had this week. A…read morefriend dropped off my Tumi suitcase to be repaired and was told by the young man working that they would repair the broken zipper and also replace a missing zipper pull. I picked up the suitcase without examining it closely and when I got home I realized the zipper pull was still missing. I took it back across town and the older man working this time told me that it wasn't part of the repair and that I would have to pay an additional $30 (on top of the $125 already paid) to have this tiny piece of hardware replaced. Worse, he didn't let me finish one sentence in the entire conversation. He interrupted me repeatedly, told me my experience was not what happened, and tried to mansplain to me that Tumi would not have repaired the suitcase (which they would have--we took it there first, but it would have taken longer). He was extremely rude, there was not one moment that he treated me with anything but disdain and disrespect, and I will never return to this location.