I have been using JSK Dry Cleaners for years, and they are always on time with their services. Their alterations are among the best in the area, and their work is consistently of good quality. I've had both my husband's suit and my dress altered, and the results have always been excellent. read more

I took a comfortable blanket to get the stain removed. When they didn't get the stain out they made me pay full price. The woman refused to give me even a discounted price. She is incredibly rude and disrespectful. I have never left a bad review in my life but she changed that. read more

This is the worst cleaners I've ever been to as of yesterday I think I've been there once before and after yesterday I will never go back I brought 16 articles of clothing to be cleaned for myself and two coats to be altered for my daughter The lady rang up my clothes and gave me my receipt Then she rang up my daughters coats after I had already explained to her what I wanted altered on the coats but before she hands me the receipt she says you need a deposit I said a "deposit" a deposit for what There is no sign stating that I need to leave a deposit She then goes into that she needs a deposit to do the alterations I replied if that was the case when I told you what I wanted done in the very beginning you should of told me that then She then starts getting upset when I said to her where is the sign that says that Im to leave a deposit As I'm looking around is when this lady picked up all my clothes and tosses them unto the floor I took the high road and call the police This is far from over read more

Been going here for years. It's fine. Good service. Just to be clear about timeline. You should just be prepared for a 3-4 days so drop stuff off knowing that and you'll be ok. She's usually very accommodating to rush things, though I've never asked for a 1 day turn-around. Things take time. Be patient! read more

Racist. I went in and didn't have ticket. Lady refused to give me clothes until I produced ID. Meanwhile two white women before me didn't have tickets either. They just gave her a telephone number and all was well.Why wasn't I allowed the same courtesy? Will not spend another dime here. Be respectful to all. read more

Stay away. They lost about ten very expensive designer pieces that I sent off to be dry cleaned and tailored and were beyond rude about their mistake. First, the owner insisted that I had picked up the items and their records said the order was picked up. No, it wasn't. (I still had the ticket in my possession.) After a few days of being in the dark about what the hell happened to my clothes, they called me to say they found them. The woman there again was extremely rude, dismissive, and refused to explain to me why it took them so long to locate my clothes and where they had been. Wish more businesses realized that errors are much more forgivable when you're apologetic, polite, and provide quality customer service. Will never return to this place. read more

What a friendly and well located little dry cleaners! Its right by the subway so its a perfect spot for a drop off and pick on en-route to work. The woman who works there most days is very friendly and helpful. There's nothing particularly special or charming about the place... very small but clean, and thats what Im looking for. They get the job done well and we've been back about 5x now since we just moved to the neighborhood within the last year. Haven't tried their tailoring services yet. Prices are decent. Location is key. Give them a shot! And the coffee next door isn't too bad either! read more

This dry cleaners are the ABSOLUTE WORST !!!!!!! Dolt bring ya clothes to them. They have No customer service skills and can be very dismissive it's almost like they're doing you a favor for free read more

Extremely poor service. The woman that works there is very rude, turnaround time is slow(a week for a pair of pants), and shoe cleaning service is a waste of time and money as they come back in the exact same condition 20 days later. read more

#shadyalert DON'T EVER DO BUSINESS W/ JSK CLEANERS. This happens to be one of my neighborhood dry cleaners and they just lost a customer. I'm happy there are others. They are very poor with customer service and have shady business practices. Today is 6/27/12 and I am just receiving back a blazer, that was brand new and only worn once. I dropped it off on 5/2. Sadly to say its still not clean after they ruined it with the first attempt of cleaning. The first time I received my jacket in May it was no longer white, rather off white with what looked like rust stains. I asked them to clean it again as the job done was terribly unsatisfactory. I informed them that I would be out of the country for two weeks, which is more than enough time to reconcile the bad cleaning. When I returned my jacket was still ruined. At this point I was fuming and demanded a refund. They refunded the price of the cleaning and agreed to try once more to clean it again. Here I am now almost 2 months later to pick up my jacket. The stains they created are gone but my white jacket is now cream colored. To make matters worse they held my jacket hostage until I paid them for the cleaning. Shady. Why give a customer a refund and then ask for the refund once the problem is 75% rectified? So after much back and forth I paid and vowed never to do business here again. read more

Won't be coming back. They routinely have me back jackets with lapels that were uneven or misshapen, and dark cotton blends with white lines along the seams from what I assume was a really aggressive steaming. They could be weird about making the corrections. For the first year I came here it was decent but one day the lapel trend started and never stopped. I got fed up with having to take stuff back to them to redo and started looking through things before leaving when I picked my clothes up, and I'd always end up giving a few items back to be resteamed, which meant another pick up. Alternatively, the woman who is typically in there is a great seamstress and does wonderful alterations. That was largely a good experience, but alterations were not my typical use of this establishment. read more

Used to come here frequently to get my clothes dry cleaned. Stopped in today to pickup and I didn't have cash on me. My total was $8.25. She refused to take my credit card and told me to go to an atm across the street. (So now I have to pay the $3.00 convenience fee because she doesn't want to take my card due to my amount being $1.25 shy of the "minimum") She then tells me "The owner doesn't like taking credit cards for under $10" I came back with $8.25 in change (it's cash, am I right?) and she tells me to never come back again. Good luck if you come in mistakenly without cash! read more

Really poor, unfriendly service. Prices are high. The lady who works there was extremely rude to me today when I came in to get a dress altered. I have no idea why, but she was very aggressive and short with me. I've been a regular customer because they are so close to my home (despite the fact that she's hemmed several pairs of jeans too short), but after today's shenanigans...you can bet I will NEVER go there again. I would advise you to stay away too! read more

Cute little cleaners on fulton! Owner is nice, english is a little limited but they are affordable. Clothes come out fresh, neat and clean. I would recommend this for fast good service! read more

Meh. Relatively cheap, good for dark/indestructible items. My black wool coat had dye stains on the lining post-cleaning, but hey, these things happen occasionally. However! I dropped off a silk dress for cleaning, and it was returned with the (previously intact) hem completely torn out. When I requested that it be fixed, the response was that "this normally happens during cleaning"--weird, since I've had it cleaned several times with no problem at all--and that it wasn't their responsibility to fix it. I ended up having to pay $8 to have them re-hem a perfectly good dress. But don't worry, it's half-off the regular hemming price! Lolz. I won't be going back. read more

Very rude and terrible customer service! after pleading with her that I had an emergency with my military uniform and needed a quick fix of a hem due to needing the uniform to head out on a flight the flowering day, she refused to do it. I was asking for the pants back the following day, a small hem correction that would take 5 mins, I was told that she had other things to do in the morning. After years of being a repeat customer, I refuse to ever go back here again ! She also requires a minimum of $20.00 for a debit card use, I understand small business get stuck with fees however, why am I being punished when you business states they take cards? Completely turned off and will not return for services ! read more

So far, so good. Maybe they have addressed the problems people had in the past because I have been happy with the dry cleaning, alterations, and customer service here. The woman behind the counter is pleasant and they have a really sweet corgi in the back sometimes. read more

They lost a suit jacket and wouldn't do anything to find it, even though I still had the ticket. She said my wife picked it up. The woman at the counter pointed to the surveillance video camera, saying she could prove it, but she never actually bothered to check the footage. Won't ever go back. read more

The dry cleaning service is just fine. But do not, under any circumstances, take anything there to be tailored. They have no idea how to hem jeans. I'm out three new pairs because of them. read more

If I could give zero stars I would. Literally one of the worst experiences of my life dealing with the owner of this establishment. My dress was not ready on the date states it would be for pick up. Her attitude was terrible, dismissive, she literally screamed at me. Please do yourself a favor and don't do your dry cleaning here. read more