It's done! For us , it had been a little longer project than…read moreanticipated based on our home. But it's done! Thank you to Dan Moran, our project manager, who was always available whenever I called with answers or solutions. Dan has a very calm demeanor and an easy flow in explaining different processes and how the system and the app work. I really appreciated Juan Carlos, our electrician. In addition to upgrading our panel, he had to do a couple of hole patches in our wood siding , which is out of his general scope of work , but did a nice job at it. Juan was very thorough and I appreciated his cleanup when he was done.There was no scraps of wire, electric tape, nothing left on the ground, which was very much appreciated. And as a side note, there are four houses on our street who have used Northern Pacific Power for their solar needs. Which I would think in itself, is a pretty good recommendation.

Five stars for the installation -- outstanding project manager and crew: responsive, punctual,…read moreprofessional, top-quality work. One star for the sales process. When we raised concerns, I believe the salesperson my partner dealt with wanted to make things right, but sales leadership stepped in, dismissed our concerns as unfounded, and offered nothing. Those concerns were (and still are): 1) Sketchy contract execution. NPP offers a 5-year prepaid lease in partnership with Balto Energy. It lets homeowners offset installation costs because the leasing company collects a 30% federal tax credit (no longer available to homeowners) and, in NPP's words, "monetizes that tax credit over 5 years." The contract was executed by sending the DocuSign to just one partner, with all owners lumped onto a single signature line -- one person signing on behalf of the other. For a married couple in California, that's legally questionable under community property law, given a) the encumbrances placed on jointly owned property, and b) no power of attorney authorizing one spouse to sign for the other. I never saw the agreement until installation was underway. 2) Misleading claims. My partner was told, verbally and in writing, that we'd "own the system outright" at the end of the 5-year term. In truth, the contract contains only vague language about a fair-market-value buyout, with no detail on how to initiate it or who to contact at end of lease. We've had zero contact with Balto through this entire process -- only NPP -- yet NPP's sales director told us they have no role in the lease agreement once it's signed. In other words, they don't stand behind the product they sell. Don't be like us -- do your diligence (especially if you're over 65 and new to solar leases), verify every claim against the actual contract language, and make sure all owners review and sign every agreement.

Working with Ambrose to get my solar installed was a great process. They were responsive to…read morequestions and contact and when we had appointments they arrived on time or early. The on the ground workers were professional, friendly, and finished the work in a timely manner. They also helped me with communication with PGE to get the panel upgrade and even to lay conduit for a power upgrade. I was recommended them and I would recommend them to others in need of solar.

Great customer service, quick and professional install. Very informative about their product…read more Highly recommend.

Amazing experience. The team at Green Stock spent a lot of time helping me understand my options,…read moreand giving me advice based on the size of my house and how much electricity I currently used. I never felt like I was being "sold to". Every interaction was great. Everyone was very nice. The price could not be beat. I had tried getting solar from another company a few years ago and it was a huge hassle and more expensive. Green Stock took care of all the paperwork and permits. The end product was great. I love it. System works great and covers all my needs. I would recommend Green Stock to anyone.

Don't go with this company. They will ditch your maintainence warranty if you sell your house to…read morenew owner.. very disappointed.

We Received 4 quotes from different roof companies and ultimately chose RoofMasters. They were not…read morethe cheapest however their level of service, communication, workmanship, knowledge, and level of attention to detail is what you are paying for, and we're so glad that we went over all the details and not just the price when choosing. Our roof Foreman Omar was fantastic. He went above and beyond to give us installation expectations and was able to communicate potential work order changes needed to bring our roof up to code. Omar also went above and beyond to work with helping clean up our neighbor's yard. There was windy weather that blew some of our material into their yard which didn't go unnoticed. We didn't know this till after roof completion and our neighbors were impressed by the thoughtfulness of the guys working. Our project Manager Johnathan was also a great source of help through this process and was very understanding and sympathetic to our unfortunate unknowns that needed to be fixed. From start to finish he was able to walk us through the difficult navigation of cost and what absolutely needed to be fixed right. He was direct, knowledgeable, and able to work through the hard conversations with us as owners and we greatly appreciated all the help we received. We received an all new roof, gutters, downspouts, and lots of wood work to bring everything up to code. We were impressed with all of their work from start to finish and extremely impressed with the finished results.

I have my roof checked and due maintenance completed as needed,each year by Roofmasters. It's…read morealways easy to communicate,they keep their promise,work is done in time and great quality.The type of Contractor contact you want to keep close. Looking forward to having a new roof installed by them (of course) next year.

Update: I had them come out to install an outdoor outlet and fix a couple problems. They showed up…read moreon time and got the work done perfectly in one hour. 5-star experience. ----------------------- I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they didn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

These guys are great. I have had them assist with a few different projects and every one of them…read morewas a positive experience. Their work speaks for itself.

Vital energy just updated my solar system and they were great to work with. This system is so much…read morebetter than my old one; no comparison. The company was very responsive and answered all my questions readily. All in all, an excellent experience.

I'm aware of the fact that it's to-date one of the few negative reviews for Vital Energy, but I'm…read moregoing to share my warning to others, as it could suggest that they may not be of the same quality as before. Vital's quote was higher than most others we received, but given their reviews, we decided it was worth the extra spend for a clean install. Pre-install had delays and miscommunications. I know this is common with projects, so I remained positive. I was sent engineering plans for my approval. I saw that these revised plans were for a smaller system than what I had originally agreed to. The change would have made it easier for the installers, but would have netted me less energy, with no adjustment to my cost. To the PM's credit, he attempted to draw my attention to these changes when they were sent for my approval, but I nevertheless saw it as a proposed change constructed to benefit Vital with no consideration toward me, and delayed the process even more as I had them change back to the original agreed-upon system size. I remained positive. On installation day, one of the installers broke my new and expensive inverter. I said no big deal, I'll talk to the PM and we'll figure something out. Even though the system wasn't fully functional due to the broken inverter, but I nevertheless paid everything that was due that day, withholding only a documented amount equivalent to a replacement inverter until we can find a resolution. The manufacturer would only replace the broken inverter it with a used device under warranty (i.e. one that another customer has returned and has been refurbished) with a shorter warranty window. Rather than demand a new inverter at the company's expense, which I believe I fairly could have, I proposed options which included a partial credit for the downgrade (and the warranty hassle and ~two months lost solar generation). After waiting weeks for a reply, I followed up and their finance specialist accepted responsibility for the damage IN WRITING and agreed to the credit. I spent hours on the warranty process, found an oversized box, and shipped the broken unit. This is where it unraveled. Right after the resolution, CEO Jason Jackson, got involved for the first time, deflected blame, and said he thinks my equipment was defective (a manufacturing defect somehow caused a piece of hard plastic to snap off?), asked to inspect it and offered to handle the warranty for me. I told him that the package was already shipped, and that I would have very much welcomed his examination and warranty help three weeks ago (rather than the radio silence I received), but the resolution reached, device shipped and warranty in motion. And despite his self-proclaimed "30 years in the industry," didn't appear to have a grasp of the situation as he incorrectly called the inverter a "battery," and required correction. He also accused me of breach of contract for temporarily withholding a small amount due to the breakage. Meanwhile, I noticed flickering lights in several rooms. Nothing suggested a solar connection, so we called an electrician... three visits and $1,300+ later, he traced it to loose connections and a stripped lug in equipment the installers had just worked in, attributing it to the install with a high degree of likelihood. I had been willing to absorb that bill just to move on. Instead, as the CEO kept trying to walk back the written agreement, I was told my warranty might now be partially void because a licensed electrician had worked in the same area, and the Vital threatened a lien on my home while I was withholding the remaining balance awaiting a corrected ledger and the heat detectors their own permit plans required. Five employees of Vital were copied in to the email thread which created an audience, so I eventually decide to email Jason directly to remove the risk of humiliation for him (I detected a hefty ego), and gave him a generous compromise offer. I made major concessions to just get this over with and we finally put it to bed. I was pleasantly surprised that he did not ask me to sign an NDA as part of a compromise, because now it allows me to share my experience here. The field crews were likable and professional, and even the installer who broke the inverter seemed like a knowledgeable, decent guy. Leadership is what failed here, at real cost in time and stress. Do your due diligence, and weigh the ownership of any company you hire. There are plenty of reputable solar companies out there...

This has been by far the WORST company to go with for solar. We went with Devine Solar being sold…read morethat the company strives to meet their customers' needs & satisfaction and since they're a small business they can focus on each customer/project. I can assure you, in these 14 months of being in contract with Devine Solar, that has not been the case. When Devine did the initial inspection, they said the roof was good to go for solar panels. Day of installation, the contractors told us we needed to get our roof fixed first before they can place the panels on the roof and that was a $3k bill - sure we can pay this, but again, what was the point of the initial inspection to begin with if we were told differently? I have a very detailed timeline of all of our very unfortunate events with Devine and if you're interested, I'm more than happy to share. I can't post the entire timeline on here because I'm at max character limit, but that just shows you how horrible, exhausting, and taxing this process was. Worst case scenario, I'm more than happy to also share message exchanges between us and Devine to show how unresponsive, unprofessional, and lack of care for their customer they really are. It took 10 months to get PTO, from when we got our panels installed and this was all due to my husband and I having to CONSTANTLY reach out to Devine, PG&E, NEM, and whoever else was involved in this entire process. There was ALWAYS ALWAYS ALWAYS something wrong before we could get PTO. It took 18 months from when we signed our contract, to get to where we are - and we're still having to wait 1-2 days to see production on our app (which we didn't know the panels were supposedly already producing - but who cares, it's winter time, this is the worst time for production in East Bay ANDDDD no one told us anything about production or how the app isn't capturing production but it's actually producing - like how TF are we supposed to know that when the app is just telling me there's communication issues). This shows you Devine's lack of professionalism, lack of customer service, not taking accountability for being irresponsive, lack of transparency, and complete negligence! We've gone through David, Mason, Megan, and Brandon. David has stopped responding to us; Mason who I still don't even know what he was supposed to do; Megan did not have a clue what was going on with our Project; and Brandon, seemingly to only be responsive when we send angry text messages. This has been such a frustrating experience and I WOULD NEVERRRR want anyone to go through this. LOOK ELSEWHERE, because Devine isn't it. We had to stay with them because we are already in PTO and don't want to go through this process again.

I agree with the other reviewers. Do not use them. They don't follow through their agreement. The…read moreinstallation was completed in May and I did not get a PG&E authorization to turn on till November. And this is all because of their negligance. And now the battery is not operating and they don't even reply to my messages any more. DO NOT USE THEM.

We used Suntegrity Solar for the system on our new home in Corte Madera, and I'd recommend them…read morewithout hesitation. As a first-time solar customer, I didn't know much going in -- but Dawn, Keith, and the team made it genuinely easy. They were communicative at every step, thorough in their work, and fast. Where they really stood out was navigating the permitting and PG&E interconnection process. That side of things is cumbersome and confusing at face value, and there were a few hurdles along the way, but Suntegrity handled it and kept me informed the whole time. They took what could have been a headache and made it painless. If you're considering solar and want a team that communicates well and gets it done, these are your people. Thank you, Suntegrity!

Wow, Keith is super professional and considerate, providing all aspects of information to enable…read morecustomer decision making. I highly recommend Suntegrity Solar. They are the best in the business!

First time calling Napa Electric was very pleased with the whole process. I called left a message…read moreand they returned my call and set up a time for free estimate of what I needed. They charged me 145 for first hour and 120 the rest of hours . The electrician mike was excellent and answered all our questions and concerns and worked very efficiently and he was friendly. I was always scared to call as I thought I wasn't going to be able to afford them but their worth it as they are very knowledgeable and will guarantee their work.

I've been working with a customer of Napa Electric for several years now trying to diagnose…read morenetworking/Ethernet issues. Finally figured out what happened. Napa Electric was paid to run Cat5e Ethernet cabling throughout 8 newly built units. In the process multiple cables were nicked and some outright cut. Napa Electric's technicians used dozens of UR connectors to patch cables throughout the property and told my client "AT&T will figure it out." Picture attached shows one of the bundles of UR connectors on the Ethernet cables that Napa Electric left. Lots of folks are saying they're great, but definitely avoid for low-voltage work.

Solar panel system with new roof in 2019. Battery backup system added in 2024. No drama, great…read morefunction, indeed saving money and also eliminating worries. Starting with our first conversation in 2016 about timing and strategy, every interaction with John O. was a calm, educational joy, and his company delivered a rock-solid system. What a great loss to the community that the regulatory environment has essentially driven this company out.

I had solar panels installed a few years ago. Unfortunately the company has gone out of business…read more I've been trying to reach them to get a cracked panel replaced. John, if you could message me that would be great! We have LG360N1C-N5 panels.