This is an update to the review I made two days ago. In that review, I complained about Adam Eck's billing that automatically included a 3% credit card processing fee to the service charge. The billing system charged the processing fee even though I provided my banking information to process an ACH. Adam and Kim both responded to my complaint and hand delivered a refund of the credit card processing fee the next yesterday morning and explained to me that they had implemented a new software program, which had a few bugs in it. They also honored a contract price that we had entered when they did my fall furnace check up. As far as their new service price goes, I can understand how the cost of everything has gone up. Adam and Kim run a first class business. They care about their customers and they do great work. They are committed to fixing their new system and stand by whatever they do. read more

Super fast response, excellent communication, prompt appointment time, efficient knowledgeable service, good pricing. Thank you! read more

AdamEck recently installed a new HVAC system at our Yountville home. I interviewed a number of providers and chose Adam. He is knowledgeable and very easy to deal with. The cost of the system was very reasonable. His staff did the installation quickly and without fuss. It was, all around, an A+ experience. read more

A family-owned business that provides exceptional service at fair pricing. They replaced our entire HVAC system - heat, air conditioning, and a return duct in the attic. While they had told me two days, they sent a double (or triple) crew and got it all done in one which was great as we were on a tight timeline. "Say what you do and do what you say" is rare these days and as remodelers for decades we have run into all sorts. Adam and his team are the real deal and a refreshing change. Adam joked that we are stuck with him as he will take care of our system for many years to come, which shows his commitment to service. Highly recommended. And this ain't my first rodeo, folks. read more

Wonderful service representative, on time, polite, efficient and helpful. He found the wire the was loose, corrected it and changed the filter. read more

Adam is now our go to HVAC guy. Responded quickly, came out next day, diagnosed and fixed the problem immediately, at a reasonable price. Call Adam! read more

I purchased my Furnace and AC unit from Adam Eck 3 years ago and AdamEck has been excellent on follow up and service. Always reasonable pricing and competitive. Best in town for me ! read more

Well I can't recommend this business enough. From start to finish they were top notch professionals. The work ethics and knowledge of all their employees is beyond reproach. Initial contact, estimate for work, completion of work from start to finish was on point. I highly recommend this business for any and all your HVAC needs!!! read more

Great quick service. Had an issue with my fan making noise and that came out same day.

We had an outstanding experience with AdamEck HVAC! We found their business here on yelp and hired them for annual servicing of our HVAC system. When our technician John arrived, I mentioned some issues we'd been having. After other companies had been unable to diagnose and fix these issues, we were resigned to thinking it was just an age related problem that couldn't be repaired outside of replacing the whole system. John, not only diagnosed our problem in about 2 minutes, he has already returned and fixed it- he is extremely experienced and skilled and we are beyond grateful to have reliable AC for when the real heat arrives! Highly, highly recommend this company! read more

The job was way above excellent from start to completion including complete removal of all old ac and furnace and all ductwork under the home. All units tested and performed incredibly perfect both for ac and heat. The absolute best price and the best materials. The most astounding is the level of conscientious of all of the crew. They are all extremely dedicated to excellence in communication, scheduling, installation, and educating the homeowner about all aspects of the process and the equipment. read more

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Adam was responsive and recharged our 10 yr old AC. Could have pushed for replacement but we decided not to for now. Fair market price. read more

I appreciated their advice on my ductwork and how well they completed the job. When we had an "unintended" issue they came back immediately.

Came same day in the middle of a heatwave when we had small children in the house. Fast and competent, would call again.

I reached out to AdamEck HVAC to help us diagnosis an annoying issue with our heater. I specifically chose AdamEck HVAC because I read that it was family owed business. When I called to inquire about scheduling an appointment, the young lady who answered was super polite and let me know in advance that they were booked that week but gave me a couple of options for the following week. Our issue wasn't an urgent matter, so the following week was perfect. My appointment window was between 11-1pm. Adam arrived promptly at 11 and was eager to see if he could diagnose the issue with our heater. I knew within 5 minutes of him working on the heater that he knew exactly what he was doing. He was very informative about the process and gave us recommendations on next steps in the event that his HVAC magic didn't work. But, Alas it did work!! Our heater is finally running like it is suppose to. What a relief! Adam was very professional and kind: a salt of the earth kind of person. I'm glad I went with a family business! If I, or any of my friends & family ever run into HVAC issues -I'm calling Adam! read more

We found AdamEck randomly but it was perfect timing since we were in the market for AC. We had three other quotes and Adam and his team were the best price by far. Not only was the price amazing but the quality of AC unit was better than the others we were quoted. Adam is super responsive and we loved that it's a family business. I highly recommend Adam and his team for timeliness, service and quality! read more

I was very grateful they could help my clients with their AC. Of course it was one of the hottest days of the year when they moved in. Quality of service is excellent read more

Adam has created a heating and air conditioning company that diagnosed our problem quickly, had the parts to install fast and was straight forward about the price. We highly recommend them read more

Just needed a service for our heater and Adam was great! Did a troubleshoot, diagnosed a leak and fixed it! Highly recommend!

Adam Eck is a great company! They are professional, quick to respond and are always helpful. I will never call anyone else..

Once again, Yelp reviews are a consistent way of finding a great company. I had called previously in November because my furnace was acting buggy but then started working. Kim was really helpful, and in the end, we decided to hold off since it would be hard to diagnose and wind up costing $$$ Come to February and my heater is now rarely working. Kim called me back right away and if I wasn't working, I would have gotten an appointment the soonest day available. Adam was on time, super helpful, and walked through the various issues as well as showing me causes of air intake restrictions (which were helping to cause the heater to lock out). He also talked about gas pump heater lifespans, the new legislation and had suggestions on preparing for replacing the heater in the future once it's no longer viable. I really, really appreciated the great service all around and I definitely will be using them in the future. And probably in a few years when I need to replace the heater. Thank you!! read more

I had two two issues--both electoral. One, the Guest House a/c was not working. Two, my Uline Outdoor ice maker was also not making ice. And with summer almost here, this was unacceptable. Called AdamEck HVAC. A young man came out and quickly diagnosed the problem with the air conditioner. Its compressor was gone. He recommended a solution--expensive but a solution. Replace the a/c unit with a Carrier or something similar. Too expensive. Next alternative--replace the compressor. $3K almost out the door. Waiting for unit arrival to replace. Second, the outdoor Icemaker was diagnosed with a bad relay which he will order and will be here in about three or so days, subject to availability. Dan, the repairman, was professional, clear and concise in his diagnoses and his explanation thereof, and discussed alternatives with me. I could not have been happier with the service. Now for the install and getting both units up and running for the hot Napa Valley summer season. I will follow up this review upon install and use. Thanks Dan and thanks AdamEck HVAC. You are Numero Uno in my book, subject to change without notice if follow does not happen as promised. Yeoryios C. Apallas, Esq. Deputy Attorney General (Ret.). Napa, CA read more

Our local HVAC maintenance technician strongly recommended AdamEck based on Adam's knowledge, competence and customer service. In addition to assessing the current system, Adam made a number of helpful recommendations regarding smoke and carbon monoxide detectors and air filters. Ultimately Adam replaced not only the HVAC system but all of the duct work which dramatically improved the heat and a/c circulation throughout the house. His team was delightful and left the house very clean and tidy. Adam was readily available for questions at any hour as was his office staff. We are very pleased with the result and recommend Adam without reservation. read more

Adam and his team are awesome. I highly recommend this group to service any sort of HVAC/AC problems that you may have. Kim in the office is very kind and works to fit your schedule in a timely manner. Adam is professional and very honest. He helped me make decisions that I needed for some Commerical HVAC units that fit my budget and did not require any over complication. He even sent me pictures of his work walking me through the problems that arose when on site. And most importantly he stopped me from using a nefarious group Fuse HVAC who misdiagnosed the whole problem and we're going to charge me $5000 for a simple fix. Lastly he helped me out in a terrible situation by coming out the day I called to fix an HVAC unit. I cannot thank them or recommend them enough! read more

My furnace stopped working suddenly and Adam was very quick to diagnose the problem (a broken igniter) and replace it. He also noticed a broken plastic connector and glued it back. All was done efficiently and professionally in half an hour. Adam is very friendly, telling me how the furnace works and what to keep notice to be safe. He also mentioned he installs heat pumps. I would definitely ask for his help in future needs! read more

My heat wasn't working over a cold and rainy weekend. Adam came out within an hour of initial contact and resolved the issue pretty quickly, with a follow up visit scheduled by Kim just minutes after the initial repair. Adam was super polite and conscientious of keeping things clean and he tidied up after he was done. Adam was GREAT. Can't recommend him highly enough. read more

These people helped me out when I needed a new HVAC system. They were able to come right before they came home and looked at my super old furnace, which the blower was not working, and had me fire it up so they can see it late into the night. They gave me a quote and while I had them match another quote I got from a competitor, they came and did the job right away. They were on top and courteous, and they do honest and good work. When they realized that my return air was not sealed, they let me know. They walked me through the process of what was required to pass inspection and I felt that at every step of the way I was prepared. Best of all, you can text him and he will get back to you! There have been many places where it would take days for them just to even come out and he was able to come and replace my furnace within 36 hours. A job well done! Definitely recommended. read more

Had Adam and his crew replace a 35 year old Carrier furnace. Two of his crew members showed up on time, replaced the furnace in 4 hr. They were clean and professional. Very polite, didn't leave a mess. I definitely recommend these guys. read more

Adam was very helpful over the phone, answering my questions about my heater and air conditioner. Seemed knowledgeable!

Our AC went out during the recent heat wave and we called Adam after being referred by some other local people who had been really happy with his service. He was, understandably, very busy and was very honest about the additional cost of coming after hours. We decided to wait and called back yesterday and made an appointment for today. Kim called today to let me know he was running a little bit late and, as it turned out, he was less than 15 minutes outside our original quoted window. That's how you run a business. Other companies may have just shown up late, after all, it wasn't very late, but I was aware an hour ahead of time that he may be slightly late. Wow. The AC needed a new capacitor which was a quick fix and then it also needed one other repair to get the compressor to actually kick on as well. For a very reasonable price, our 22 year old AC lives to cool another day. Adam was professional, honest, fast, and friendly! When we do eventually replace the AC unit, Adam will be the one to do the job. read more

Adam treated us fairly, completed an initial assessment of our HVAC when we bought our home, fixed some leaky furnace connections during that visit. We also had our AC condenser go down during the heat wave this summer and he was able to fit us in the next morning. He also responded to a late night frantic text with simple troubleshooting that got us up and working until he could make it over. Very pleased... Thanks Adam and team read more

On time, super professional, and fixed right the first time. Excellent experience! I will definitely call him the next time i have an HVAC issue. read more

I think Adam might be Batman... Our ancient air conditioner went out on Friday night, of course, and during the 100 degree plus heat wave. I sent out the bat-signal, ok.. an email and Adam was at our door the next morning. He had us back up and running after in no time and is getting us though this weird, abnormally hot August. After the excellent next-day service he provided with our furnace last Fall and now this, he's the first call if we're having a problem. We're having the system replaced sooner than later and Adam will get the job. He's proven to be an honest professional HVAC technician, regardless of the problem it will get fixed quickly and correctly. Highest recommendation. read more

Central heat went out. Called.. timely manner came out and fixed my heat in less than 1 hour. Great guy, good attitude. Affordable fix. Will keep his contact info and call him again next time I need any air or heat help. Great Job Adam! read more

Adam showed up early with first a courtesy call to make sure the time was agreeable. He was professional, reliable, and graciously educated me on what was new to me, a ductless mini split system. He even charged me much less for the "seasonal maintenance" as the unit was in good shape, now that's honesty! I highly recommend! read more

The company that installed my HVAC system referred me to AdamEck for a repair and maintenance. I made an appointment and Adam and he came out the following week. He was punctual and processional. Adam quickly identified my heating issue, explained the solution and executed his plan. Working with an owner / operator is the best. read more

Where do I start? Well, let me say this.. I had a question regarding my A/C unit, I sent a message via Yelp after 10pm last week and he responded w/in minutes. Secondly, I called the next morning with my question and a small introduction, Adam did not hesitate to try to help me.. His schedule was a little full but tried to assist me over the phone and tried to fit me in. HOWEVER, the soonest appointment was today. My appointment was at 8am, he arrived 7:48am.... YESS!!! went right to work.. VERY informative and patient. Adam, was very honest and I felt comfortable with him. My fear of being scammed or someone just taking my money was a HUGE concern but not with Adam. Such a good a experience. He even removed my dirty filter... ‍.. Would recommend him ANNY DAY!! He's married to my A/C unit. THANK YOU AGAIN!! read more

Our air conditioning crapped out at our weekend house in St. Helena during August - not a great situation. I called AdamEck HVAC and they made some time for us within a day. Adam showed up 40 minutes early and quickly made a diagnosis that the fan motor had failed. After first checking on the part availability he warned that it might take a week to get it. He called back the next day and said he could get the part within 24hrs. I saw the FedEx boxes so he clearly rushed the delivery but he stuck with his original very fair estimated price. He had one of his brothers show up and install the part by Friday and we had air conditioning again! Couldn't be more happy with AdamEck HVAC and highly recommend. read more

Kim answered the phone immediately this morning and was able to "squeeze in" a same-day appointment. Adam was able to come earlier than expected, which worked out great! Awesome quick customer service. Especially for a hot day like today! read more

We recently had an incident in our crawl space where a rat chewed its way into our ducts and died. You can imagine the smells that ensued; it was not pretty. Adam was very easy to communicate with using Yelps online tool. He responded in under an hour and had a guy onsite a day later. He was upfront that the inspection had a set fee and then an estimate would be forthcoming for the repair work. All of this happened according to his word. His guy arrived on time, completed the work and all is well. Would definitely recommend others consider Adam and his team. They do good work. Best, Mike read more