A couple of weeks ago, I called Don Nichols Plumbing in a panic when my tankless water heater suddenly stopped producing hot water. Even though his schedule was already full that day, Don made the time to come out between appointments and quickly fixed the issue. When I asked what the emergency visit would cost, he simply said, "Don't worry about it--just call us to schedule your water heater service." Since my system was due for service, I went ahead and scheduled it. They did a fantastic job, taking the time to fully flush and descale the unit and remove mineral buildup. Everyone I interacted with--from start to finish--was incredibly nice, down-to-earth, and genuinely pleasant to work with. I won't hesitate to use Don Nichols Plumbing again and highly recommend them. read more

I am very happy with Don Nichols plumbing. The quote was reasonable, they bought a very good water heater to replace the cheap heater (State) that was in our house, showed up on time, did the remove and replace quickly and the water was off for a minimal amount of time. Both Cory and his co-worker did excellent work. I have and will recommend them to anybody that asks. read more

Brandon was able to come the same day to clear clean out. Great work and competitive prices.

I have used them many times and always found them professional, reliable and fair in pricing. Today, they became earth angels. My daughter was recently diagnosed with cancer & they did her repairs at no charge! True earth angels!!! I will continue to sing their praise! read more

I snapped the hot/cold water handle off our kitchen sink last week. DNP was highly recommended so I made an appt for this morning. Brando, the technician showed up promptly at 9:00 am. What a great guy! He seemed taken aback yet happy to see we had cleared out everything so he could get started installing a new set. Brandon had everything done and cleaned up in an hour! So if you need a reliable, professional plumber call DN Plumbing and clean out the work area first. You'll save yourself extra money by doing so. Wink Wink. read more

Don Nichols Plumbing - New faucet set installed thanks to Brandon! - Plumbing Near Me - Napa, California

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I highly recommend this company! They were friendly, quick to return calls, and helpful from start to finish. I will definitely use them again. read more

New kitchen faucet and hot/cold water dispenser installed and all is working well! The scheduling was easy and done within a few days of my call. read more

We have used Don Nichols plumbing a few times now and Jason has been the person who comes and fixes things. He is amazing professional, fast clean best plumbing service we've ever had their office. Staff also is extremely good. Their response times are great. I can't say enough about how wonderful this company is read more

Be aware of their price gouging! I was charged $175 for a less than 5 minutes service call.

Highly recommend Don Nichols Plumbing for timely, knowledgeable, efficient, honest & reasonably priced service. For many years we've used a different local Napa plumbing company who told us they "had no one available" to come for a quick check to see why we had no hot water. Bruce & Lily Carp read more

Good communication, great service. Arrived and fixed our problem, left all neat and tidy.

Today, I had Don Nichols Plumbing out to fix a water line to hot water heater. They were on time and Jason was such a nice guy. Very through & did a great job. I live in the Napa Valley Mobile Home Park and everyone out here recommends them for their plumbing problems. After my experience with them, I can see why. They are great. Thank you, Jason, you did a great job! The best thing is they are very good & very reasonable prices. Experience counts! read more

Outstanding service with reasonable prices. We've had several needs for our 70s built house, and Don's team always comes through. read more

The Navian Tankless hot water they installed is super user friendly. The temperature can be changed with a simple press of the display panel on the front of the unit. The previous tankless which had been in yon the property required reading the manual, a call for technical assistance, removal of the front panel and the location of the an unlabeled thing to change the temperature.....and there were only two settings. The Navian offers any temperature choice desired. Superior product. read more

Don Nichols Plumbing - The display. Easily and simple temperature adjustments. - Plumbing Near Me - Napa, California

Every aspect of service call was great! We now have another need for our 1961 plumbing pipes. Will be contacting Don Nichols Plumbing again!

I've had Don Nichols plumbing come out for a few difference needs thoughout the years. Every time it's been a wonderful experience. They are quick to get you set up with an appointment. Patient with you on the phone when you have pre appointment questions. The employees are all super nice and professional. The work that they do has always held up. The rate is fairly priced and well worth it. They are my first call for plumbing. Very happy to have their help! read more

Honest, responsive, and professional service! They may not be your cheapest option, but they're competitive and the workmanship is outstanding. read more

Today we had Don Nichols Plumbing out to change the angle stops and water lines to the toilets. Brandon showed up on time, with all the right parts, and was very efficient in doing the work. I also appreciated his friendliness and willingness to answer all my questions about various other potential plumbing projects. Scheduling the project was quick and easy, the quality of work was excellent and the cleanup afterwards was perfect. The excellent service and pricing by Don Nichols Plumbing makes my choice on who call next time really easy! I'm super happy. It's no wonder they have excellent reviews. Thank you very much! read more

I just bought a new house and wanted to have my water pressure and small leaks checked. Don and Clayton were prompt, professional, and skilled. The price was super reasonable and there are no more leaks. Thanks Don Nichols Plumbing! read more

Don Nichols Plumbing was sent by the property manager so I was not expecting much. I was pleasantly surprised to meet such a happy guy (Don) ,who really delivers amazing customer service. He arrived on time, was efficient and stood behind his work. I actually enjoyed the service call. read more

Don Nichols Plumbing has come out to our house twice at the last minute to fix issues with our sinks and toilets. They have always been there for us and have unbeatable prices. Everyone at Don Nichols Plumbing is friendly and helpful. read more

Contacted and sent pictures of the problem. I was told what to order. Scheduled installation. They arrived on time. Better pricing than a different company I had an estimate from. Item works well no problem. Very friendly and efficient. read more

Don tightened all of our hard-to-reach wobbly sink faucets and didn't cry once. Fast, efficient, and good natured.

We had a leaking faucet in our commercial building bathroom. I called and left a message and someone called me back the same day. They explained that I would get a call to schedule and I did. I texted the technicians back and they were very responsive. They showed up on time and did the work. We will definitely use them again. The process was professional and easy. read more

We had a flood in the garage originating from a water softening filter. It was a minor nightmare that required only a minor repair. Rooter Hero came out and gave us an estimate of $720 for the work. We knew that was price gouging, so we had Don Nichols plumbing come out and take a look. They did the repair for $170. Guess who we'll call the next time we need plumbing help? read more

Excellent experience with this company, Clayton arrived 'on time' was personable and very professional. I cannot emphasize enough how much I appreciate a company that takes care of people that have a 'small job' at a time when many companies won't bother with them. Another point I would like to make is that Clayton cleaned up exceedingly well after the job was completed. I highly recommend this company! read more

Came on short notice, fixed four problems! We were thrilled to finally have an enjoyable shower! Jason was funny and a great plumber.

Third time using Don Nichols Plumbing, and every time, quick response, excellent, friendly service and clearly state your options to fix the problem. Had no hot water Friday, called and left a message, 2 hours later called again and Debbie said they were fully booked until Monday. Rats! An hour later she called back and said Jason was on his way to check it out. Jason & Brandon both showed up, diagnosed the problem with my 12+ yr. old heater, gave me the options of getting parts and fixing on Monday ($500), or installing new heater ($2,000) that same day. Of course opted for new heater since this one was at the end of its life anyway. Very nice guys, easy to talk to, don't sway you one way or the other...just lay out the facts so you can decide for yourself. Very honest, reliable company. Highly recommend them. read more

For $170, Don was able to correct a problem that 2 other plumbers just made worse. One plumber wanted to cut through the wall in the other bathroom. Don is very trustworthy and corrects the problem in as short as time and as cost-consciously as possible. Highly recommend read more

We own a 3 unit building in Napa and plumbing expenses have been a problem of late. So I called Don after reading the yelp reviews. He was quick to respond, liaised with our tenant to arrange the work, got it done quickly and charged a fair price. What's not to like? read more

Excellent service and reasonable rates from a true professional. Don was able to come out and fix a damaged pipe in my 2 story house, where other local plumbers had trouble addressing my concerns. read more

Highly recommend! Great service, communication and care. My bathtub wasn't draining and Don set me up with an appt right away. Now my tub drains freely! read more

After reading these reviews, I called Don and asked him to provide an estimate on converting our propane fire pit from propane to natural gas. He advised I obtain the necessary materials from the manufacturer, which I did, and then came out to estimate and do the job. He's very busy and booked several weeks at least. He did a thorough and efficient job, and the billed price came in under his estimate which I greatly appreciated. Highly recommend Don! read more

Pros: They're friendly, they come on (relatively) short notice, they proactively fixed an old valve to the water heater. Cons: They left the dishwasher plug in the garbage disposal they installed, causing the dishwasher to not work until we found the problem. They scratched up our tub installing a new drain. They made an existing clog worse, leaving us without working drains for several days while they tried to find the tools needed to fix it. And I didn't dock them a star for this, but it's the reason that I personally am not going to seek out their services again: One of their drivers honked their ass off at me because I apparently was too slow for them on an unprotected left turn. Maybe consider that you're honking at a potential customer next time? read more

Ran into a problem with our kitchen sink drain that wasn't an easy fix for the untrained. Jason was fast, friendly, and efficient! Would definitely use their services again! Good value for plumbing services. read more

We have used Don Nichols plumbing twice now and they are the best! The most recent issue we had was a water heater suddenly leaking. I called them and Debbie was able to squeeze me onto Dons schedule. We had a new water heater by the next day! They are so friendly, helpful and efficient. We will not hesitate to call them again if we need another plumber. Thank you guys! :) read more

We were advised we had a small underground gas leak. Don and his team were quick to respond - professional and friendly. They arrived on time, knew right how to fix the problem and got it fixed the first time. I had a question about the job after it was completed and Jason responded to the house within 30 minutes to answer my questions. We will definitely contact them again for any future plumbing needs. read more

I have to give a shout out to Don Nichols plumbing. The tech who took care of my 'sewer' issue was courteous, professional and thorough! After having to dig up a walkway as part of the process, he left it so you couldn't even tell it has been dug up. Its great to still encounter and support local Napa businesses! Thank you Don and Jason!! read more

I can't recommend this company more!!!! A couple of years ago, we needed some help with some issues we were having with our shower. I checked out Yelp and they had a great review, so decided to call them. Don, the owner was available to stop by the same day and not only was he pleasant, he was able to fix our problem that day and did an awesome job. Yesterday, we called them again to address a water heater issue. They were able to have Cory, Don's son come by that day to check things out. Turns out, our 9 year old water heater needed to be replaced. Cory was able to install a brand new water heater THAT DAY in less than 2 hours. He was super nice and was beyond professional. I would call them in a heartbeat if we ever need a plumber again. Can't leave out Debbie, wife and mom...who was super helpful in getting things set up. Trust me, you won't find a better plumber in town. read more

Don has been great! Very fair and will try to solve the problem for you over the phone when possible.