What an amazing company. Amazing staff all around. We had several problems that needed fixing all done and working again. Nothing was too much trouble and no mess. I wish every service company were like them.No hassle and get the job done. Mark and Martin, you were great, and thank you. read more

Great company! They have just completed our condo remodeling job and it is absolutely perfect! Exceeded our expectations! They are efficient, honest and very reliable. We highly recommend this company. They helped us with our last remodel 10 years ago as well and did a great job at that time too. So happy with the results! Awesome company! read more

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All Star is 5 star only because that's all the stars available. Zina and Rob are great. Did a terrific job on our bathroom remodel. Designed and engineered an ADA roll in shower that is totally functional and beautiful. Made the water closet accessible for my wife's wheelchair by widening the entrance. They use only the best subs that are perfect for each phase of the job. Coordinating them so there is no down time and gets the job completed in a timely manner. They are top notch professionals, but even more important, they are caring people. They spend many hours giving back to our community. Enough good can't be said about them and their All Star business. You will not be disappointed. Thanks Zina and Rob. Pat & Joe S. Long time Napa esidents read more

All star has wonderful employees, all their plumbers are great but especially Mark Crocker! Super friendly, professional and well priced. Thank you Do t know how to add a second review so ill have to add to this one! All-star is who I always use for my plumbing needs and they never disappoint. Randy helped me this time and he definitely gets 5 stars for his work and customer service! Thank you to the whole All Star Team read more

Guess they named the business after the yelp reviews, as they are definitely "All Star." I went into a panic as my property in Napa was experience sewage that was coming out of the tubs, the toilets, showers and even the walls!!! Yikes... and naturally it happened on a Sunday. I called my regular plumbers who told me they don't come out on weekends. :( Called a second plumber that I used before, and their emergency rate had doubled and was beyond affordable. To give you an idea, I've paid attorneys less. It was then that a friend gave me a referral to All Star Plumbing and I am beyond grateful that he did. I contacted Mark, who immediately got in touch with his emergency drain clearing guy. Gaetano called me immediately and went over the problem while he was loading the truck to come to my house. He was there within 1/2 an hour. Wow again!!! He cleaned out the stoppage and gave me advice on what to do going forward, and only charged me $235 for the emergency visit. He was polite and professional and took his time in answering all my questions and in providing receipts, etc. Besides saying WOW, over and over again, I close this by stating, "I just found myself a new plumber for life." : 0 } read more

All Star Plumbing Strikes again, we had our bathrooms remodel (we had company coming to town) Zack strategically planned the entire operation to perfection (thanks Zack). Both bathrooms are showroom quailty thanks to Anthony, Ricardo and all those that particiapated. Look " NO " further for your next remodeling or plumbing issue. Thanks Again! Great Job! read more

Called for a problem that ended up being a really simple fix that I should have been able to take care of myself. Same-day service, the plumber could not have been nicer, and there was no charge. Much appreciated on all fronts and I will be using in the future! read more

I will admit, I can be generous with reviews. Then a company like this one comes along and makes me rethink who I should be giving 5 stars to. I moved into a older home. It's on a well. The sinks were backing up and overflowing. The master toilet would not flush. The home has a well and the water is brown; quite stressful. Trying to find a plumber has been tough. California has been hit by fires. People are trying to repair and rebuild. Makes my issues pale in comparison. Some companies would not even call back. Some had wait lists. This company went above and beyond. The office manager let me know they were short staffed, but assured me they wanted to help. The owner himself came out! Within an hour! He provided immediate repairs. Got things flowing again. Recommended long term solutions and how to move forward. The invoice was reasonable. Thank you all! read more

After a very difficult move to a new house, the only thing I wanted was a hot shower. I immediately realized the shower head in my new place wasn't producing hot water. I called AllStar and they were able to come out the next day. It was a simple valve replacement, which they were able to get done in short order. Since then, I've hired them to diagnose and fix a few other plumbing-related issues, the most serious was an improperly-designed re-circulation loop keeping hot water to the back of the house (a distance away from the hot water heater). This affected a jetted tub in the master bath, which only produced a lukewarm bath. Their tech diagnosed a faulty check valve and wrote up a quote to fix it. The next day, someone showed up to replace the faulty valve and asked me to pay off the invoice. I mentioned that my wife needs to verify the tub produces sufficiently hot water to soothe an injury. They were happy to wait, and said that if anything wasn't as expected to just give them a call. Well, unfortunately, their work didn't affect the tub temperature at all. I called them back expecting to be quoted another service call's worth of money. To my surprise, they apologized profusely and said they would send their lead plumber out to look at the loop. They were very apologetic for the experience. The next day, their lead plumber arrives, looks at the state of the re-circulation loop, and determines the need for a 2nd check valve in a different location. Again, I was expecting another quote and another job. I was very surprised when he said "I can get this done for you in about 30mins, no charge, we should have caught this the first time". Having spliced in the necessary valve, we filled the tub up and used a digital barbecue thermometer to observe the water temperature. He explained he wants to observe the performance of the loop, and also see if the hot water heater is able to keep up with the demand. We filled the entire tub up with 115 degree hot water, and I've very happy to say my wife is able to properly soothe her injury. I would really recommend AllStar Plumbing! They are fantastic. They show up on time, are super friendly and very professional. They wear booties while in my home, and do a great job of cleaning up after themselves. I'm a super happy customer and will return to them for my future plumbing needs. read more

We just had two bathrooms remodeled and working with Zina and her crew was a fantastic experience! Remodeling at its best is not a comfortable process due to the disruption, dust, etc. but they went absolutely above and beyond to mitigate the impact on our home and on us. Fortunately we were able to time it so that most of the work was done while we were away; we left the keys with Zina and knew that we could trust her and her crew to work responsibly in our home, which they did. There were a couple of hiccups along the way but Zina has a great eye and a breadth of knowledge that made it easy to resolve those challenges. She has faith in her crew and rightfully so.....they are a great bunch of experts who are amazingly skilled at what they do. Bottom line, we are thrilled with our new bathrooms and will definitely call this company again for plumbing and/or remodel needs. read more

Great job, quick and professional. They charged me a fair price and explained everything very clearly. . I will be using them again.

Today we had some pipes and valves fixed in our house by Michael Smith at All Star Plumbing and he was great! He was friendly, efficient, and did an awesome job putting in new copper piping. Michael came out to our house the same day we called, which was hugely helpful to us. The rates were very reasonable and we are totally satisfied with the service. We highly recommend All Star Plumbing and Michael Smith!! read more

Awesome customer service and a fair price. They installed a clean out valve and snaked the line for our washer. They explained how the new system worked and answered my questions about our plumbing. So grateful to them! read more

Writing this review for a friend that hired All Star Plumbing for her home in Napa. She was extremely happy with the service. The plumber that was sent out, Ryan, was smart, professional, super helpful and knew what to do to solve a rather complicated problem. Highly recommend Ryan and All Star Plumbing. read more

Quick quality service on very short notice (4 hours). They have been very reliable for many years. Thanks Rob

I remodeled an exterior garage into a 1 bedroom apartment. By far the biggest job was the plumbing part. I was worried because of the fires it was hard to get bids on my project. All Star did an amazing job from bid to completion the entire team was helpful, prompt and patient with an owner build project. Mark Crocker was especially professional and supportive through the process. Michael was a great plumber and patiently answered my questions and requests. The front office team was amazingly responsive and patient over the last four months of scheduling and ordering parts. All Star plumbing is a great plumbing service that I highly recommend. read more

Everything was backing up in the house, called Ashley at All Star on a Friday night and she had someone here the next morning on Saturday. Mike arrived, was so kind and considerate as well as knowledgeable. He took care of the immediate problem, as well as an intermediate plan to return and address the more significant issue. Mike listened to me, allowed me to follow him around asking questions, without hesitation, all the while completing his job and cleanup. Thanks so much Mike! I will definitely use All Star anytime I need plumbing services! read more

I have used All Star Plumbing several times and they have been awesome. Not only have they done great plumbing work for me in the past but today they were our HERO's. On a Saturday afternoon our commercial project sprung a leak all over our newly installed Sheetrock. Not only did Mark pick up the phone but he was able to get Ryan out there within 20 min. Ever try holding a leak for 20 min? Ryan handled our dilemma like a PRO. Shut off the water main and fixed her right up within 20 more min. THANK YOU SO VERY MUCH!! I would not have had a clue what to do if you guys were not there. If you need plumbing work done these guys really care!! read more

After All Star Plumbing read my review, I received a phone call from one of their office managers, she apologized​ for not being able to fix the problem with my sprinkler water line; The company does not service sprinkler systems. Without me asking, she offered to refund me the $155 charge for their visit. I was surprised by her call and willingness to refund the charge. Based on their gesture in good faith​, I am willing to change my opinion of this business​ and assume the whole experience I had with them might have been a communication problem when I made my appointment​? read more

I was very happy with the professional and personable demeanor of Michael and the thoroughness of his work, as well as the speed to completion. Very reasonably priced and I will definitely call them in the future. He was also very careful to wear booties and put covers on the wheels of his cart. Much appreciated! read more

Always does great work. Have had them install for me several times. Great prices. Owner even matched an antique replica for old cast iron sink. read more

We had a major leak behind the wall of the shower. Mark the installer took out the wall behind the shower and replaced the pipes. Mark was very professional, courteous, explained what he was going to do, cleaned up after and checked and cleaned each faucet after turning the water back on. We are very happy with All Star Plumbing from first communication scheduling the appointment and the finished work. We will definitely use them again. read more

I had a leaky kitchen drain pipe under the house that was giving off a bad oder. I called Ken Mays plumbers first but they wouldn't come out until we had another company clean up the puddle under the house. So I called All Star and they came out the same day and bid the job for 3 hours. They came and did the repair the next day in an hour and a half. Robert Gillis was very nice and professional. read more

I have had Mark from All Star out to my home on 2 or 3 occasions to deal with an old deteriorated sewer line. He was on time, friendly, & very professional.He scoped the lines, gave me a couple of choices and very reasonable estimates. I was very pleased with his work. I would highly recommend All Star. I have since moved to Portland, OR and am hoping to find someone as good as Mark to do any future work I may need in Portland. read more

Isaiha and Ryan were both super professional, and did an excellent job. I will definitely call All Star Plumbing the next time I need work done. Bravo! read more

As others have said, this outfit deserves more than 5 stars! I've used them for jobs large and small over the past five years and have never failed to be impressed with their service, and greatly satisfied with their work. My history with All Star Plumbing: 1) Call was for a warranty fix on a self-installed water heater from Home Depot. The manufacturer determined my heater had a defective control unit and sent out a new one, referring me to All Star as their contracted installer. All Star was easy to work with, on time, and followed directions perfectly! I was able to get the replacement done as scheduled without actually meeting anyone from All Star! They were so dedicated, efficient and attentive to detail that it was as if my water heater was fixed by magic. 2) Call was for a washing machine backing up due to a clogged drain line. My kitchen was flooding, so they juggled their schedule to get someone out the next day after I called in the afternoon. Fixed in 20 minutes and priced as quoted the day before. They were ready to go up on the roof to clear the drain through a vent if needed. Once again, very impressed. 3) Call was for an emergency leak repair after I woke to the sound of running water at 5:30 in the morning. Called and left a message around 6:00am and had a 2-man crew on-site by 9:00. They found a rusted-through hot water pipe and installed a saddle clamp to get water back in the house by 9:30. Again, priced as quoted with a single parts charge for the clamp they installed. Mark, the supervisor on this call, noted the ancient nature of my plumbing (1950s vintage galvanized pipe, waaay past its life-expectancy) and asked if he could take some extra time to quote a full replacement. He promised a quote I'd be crazy to turn down and took the time to listen to my thoughts and concerns. He heard my ideas on materials to use, and answered all my questions. After some comparison shopping, it was clear his quote was all that he'd said it would be. 4) This job was the complete plumbing replacement mentioned in #3. An EPIC piece of work that replaced every inch of my plumbing from the street on up! A crew of 6 (yes, SIX GUYS!) showed up on-time the first day after the permit was secured and just BLITZED the job! They happily allowed me to observe their work and follow their progress, again answering all my questions and addressing all my concerns. I was especially impressed with the care that the senior guys took to make sure that the junior guys understood the "right way" to do things, and that they explained WHY it was the "right way". This was a 4-day job, and the All Star crew was careful to leave me with working plumbing at the end of each day. The lead plumber on the job was incredibly courteous and informative and was on time for each inspection by the city building department. I cannot recommend All Star highly enough! I'm a committed, well informed, do-it-yourself guy and I'm happy to report that All Star has ALWAYS done work that meets my high expectations. They do the work right the first time, just as I would; and, they stick with the job until it's done to your satisfaction. I should mention that his review has been written about 7 months after the last big project with All Star. I have not had any problems or issues with the their work in that time. it stands the test of time! read more

A few weeks ago my basement started to flood. So I called All Star Plumpbing. Best decision ever!!! Mark was there early; he put a camera in the pipes and explained everything to me as I watched the camera. I saw what horrible condition our pipes were in. He explained to me what needed to be done, and how he could do it the most efficient way possible. When Mark and his people arrived they were amazing. They loved communicating what they were doing and explaining to us their jobs they were performing each day. It was so great, I learned so much. Each person who came over to work on the house was friendly, knowledgeable and answered any questions I had. They also had all these super amazing cool tools that seemed to really help them do their jobs better and to insure they were providing the highest caliber of service. Mark always communicated with us when the water was going to be off. We had thought it would be off for it least a day or more so we were considering getting a hotel for a night. But by the time I came home from work the water was back on and running perfectly. I can't tell you how wonderful it was to experience a company who hires such capable employees who have such a high degree of integrity. I could tell immediately that these people loved the work they did, and loved the company they worked for. I will be singing your praises for months and years to come from the mountain tops and will recommend you to any and all people I know. read more

I am so lucky I found All Star Plumbing. When I lived in Sonoma my boyfriend and I had a horrible time with that old house's plumbing, including a toilet that kept backing up and a leak behind the wall in the bathroom. I contacted Mark, and got amazing service at a reasonable price. Our problems were SOLVED in one day, and we never had those problems arise again. I wish I could find someone that good, quick, reasonable and pleasant here in San Anselmo. If I have another plumbing need I will call All Star to see if they'd travel the distance! read more

Be very wary of this company. They take advantage of the elderly and did so with my father-in-law. A water heater needed to be replaced in a small apartment building he owns. He had our property manager call All Star to do the work. Subsequent to the work being completed the property manager then received a bill for $6515. They called me to approve since it seemed an exorbitant amount of money for an install of a 100 gallon water heater. There was no breakdown of charges, just a single number on an invoice. When I asked for a breakdown of the charges wanting the make, model and cost of the water heater, any ancillary parts required as well as the labor I was told they do not provide itemized bills and mentioned that this was a "contract" job. They did send me an email where they seemed to try to substantiate $6515 worth of charges but it really didn't add up and was clearly done in haste and retrospectively. When I requested a copy of the "contract" they could not seem to find it. Then about 10 min later they emailed a hastily written "contract" stating in the email "found it". When I asked for evidence that this "contract" had been submitted and approved by our property management company (listed as the customer on the alleged "contract") it was crickets. The very next morning, unbeknownst to me, they had instructed my 90 year old father-in-law to meet them at his apartment building at 9AM as they had something for him to sign. He signed the "contract" before I could get to him to advise him of what they were up to. He had no idea what he had signed. I called All Star soon after this happened to dispute the charges and discuss their business tactics. They charged my father-in-law $4911.00 for the 100 gallon water heater and this seemed high to me. I got a quote from Fergusen's Appliance for the exact same make and model and it should have cost us $2732.00. When I questioned the All Star people about this huge disparity in price they claimed the difference ($2179.00) was the ancillary parts required to hook up a new water heater. Fergusen's told me those parts run about $48. In addition to overcharging for the unit they claim that it took 10 hours to install a 100 gal water heater. We had the exact same size in our personal home and our plumber replaced ours in about 3 hours so once again overcharged for the labor. When I asked what they would do to resolve these issues their suggestion was to remove the water heater! I told them that was out of the question as it would further upset my elderly father-in-law who was already very distraught over the situation. If I could give this business negative stars I would do so. I believe there are laws that protect the elderly from abuse and fraud such as was perpetrated here but we will just move on and never do business with this company again and I suggest the same for all who read this review. read more

Zina & Rob were wonderful to work with. I told them what I wanted and they made it happen. All new pipes, tankless water heater, gutted and remodeled both bathrooms. Took my boring and ugly Master bathroom and turned it into my dream bathroom. read more

My huge gratitude to All Star Plumbing! Thank you to Robert who while installing my new toilet noticed a problem with the sewer line. Mark responded immediately, ran a camera through the line, identified and showed me the issue, and explained to me what needed to be done. Ann and Ashley quickly coordinated the work schedule to resolve the problem. All Star Plumbing has replaced both the 45 year old sewer line and water line to my house. This large project was done in a timely manner and at a fair price! I have found All Star's employees to be extremely knowledgeable, friendly, skillful and professional throughout this project. I thank Mike, who explained every aspect of the process, advised me in any decision making, and guided the work each day. Special gratitude to Alex and to Jeremy who worked so hard and so well every single day of the project. My thanks also to Dario and to Keith for their excellent final Saturday clean-up of my front yard. I am now an All Star customer for life (!) and will always recommend this great company. read more

Had to replace our water heater at our restaurant. From start to finish, great customer service! Ryan, our installer, was very professional, did a great job (on a difficult install location) and cleaned up his mess! Great business! Can't beat the service! Thanks! read more

A big thanks to Michael, Alex and Val for putting in the hard work and attention to detail on our job. Michael was extremely informative and thorough in explaining the process when I had questions. Great job! read more

The mgr messaged me and tried to make it better. Misunderstandings happen and it makes me feel good to know that they cared enough to reach out. read more

Hired them to fix leak under kitchen sink and repair a leaky faucet (which was done on 2nd day as part needed to be ordered). Work was done well. However, feel I was over-charged on labor as faucet replacement took only 15 minutes and I was charged for a separate 3/4 hour labor @ $149.00/hr., on top of the 1&1/4 hr. of labor I was charged on the 1st day. In total I was charged $294.25 for approximately 1 hr. 15 mins. of work. My fault for not checking the invoice more closely before signing. Additionally, he asked to look at my water-heater, whereupon I was informed that it was out of code and should be replaced for the tune $2000. When I had another plumbing company take a look , I was informed that it was fine as is and to leave it alone. Clearly, a case of All Star trying to pad the bill. read more

They have always been quick to respond but sometimes don't know what they are doing. Called to have a backed up toilet. The young man couldn't find the clean out in the front yard. Had me convinced that I needed a new one for $1500. I told him that we had one in the front yard but had me thinking that I was wrong. Well, now I have two. read more

The staff and crew at All Star Plumbing are professional and so knowledgeable. They have installed 2 Toto toilets, a kitchen and bathroom faucet, disposal and water heater. Separate service calls and have always been prompt, organized, clean and honest! I wouldn't use anyone else. Give them a call, you won't be disappointed ! read more

We hired All Star Plumbing to replace our kitchen counters, remake sink and faucets. They gave us GREAT customer service and did a quality job. When one of the sub-contractors, a carpenter, got over committed Rob, the All Star owner convinced him to come in to do the work on the planned day by personally working as his assistant for a day and a half. Now how is that for commitment? We had other complicated issues come up on the project. Rob and Zina, his wife, were always there to help find the best solution. We would definitely use All Star again. Five stars is not enough for the quality and service they provide. read more

On a trip to Italy I met an interior designer from Texas who gave me advice on remodeling my master bathroom. She recommended finding a plumbing contractor that also gave design consultation. Luckily I found that in All Star Plumbing's Zina Kirtlink. Being a single woman, it was beneficial to have another opinion and one that had much more experience than myself. Many times in picking finishes, I thought I knew what I wanted. Zina would make suggestions and after consideration I realized she was correct, experience! She also ran the job with the subcontractors, I did not have to deal with staying on top of them. She realized what they needed to correct and took care of those issues for me. I was able to take two separate vacations which avoided living in dust during demolition and construction. It was reassuring to know that someone competent and trustworthy was overseeing the complete construction. I am very happy with my fabulous master bathroom. read more

The sewer line from the toilet in our condo kept backing up. We had several different plumbers come would get everything working again, but it only lasted for two or three months and then we had the problem again. We again called a plumber (Admiral Plumbing) from Payson. They cut a hole in the ceiling and told us they could not deal with the problem. They referred us to All Star Plumbing after charging $369 for the sewer line cleaning again, but the leak and sewer line back up problem still remained. We called All Star Plumbing and Bret Proveaux came and helped us. He found that a previous plumber had lost the head of his router in my line and it was lodged therein. That was the cause of our problem. Although the price seemed excessive by All Star, Bret Proveaux was outstanding. He was efficient, knowledgeable, worked hard, and I could not give him a higher grade. I would recommend his services to anyone. read more