Super convenient and responsive; they'll take care of everything for back flow testing!read more

My city requires annual backflow testing, and The Backflow Guy makes it so easy. They sent someone…read moreto my house within a day of me contacting them, conducted the test, and sent the form directly to the city for me. Super efficient, responsive and easy!

Ace Plumbing was quick with response and sent someone onsite right away…read more Josiah was right on time, even though he had some trouble finding parking with the ball game going in the block. He identified and cleared the blockage in our kitchen sink right away. Cleaned up afterwards, checked thoroughly that everything was working and there were no leakages. I would highly recommend him and ace plumbing for the job

If you use this service (and I recommend you do), I can only pray you get the wizard that is…read moreCarlos. Efficient, clear and very friendly. Helped resolve in a timely manner thoroughly.

Our shower/bath wasn't draining properly. A weekend appointment with Discount Plumbing Rooter was…read moreset up for someone to come by. I received a text from Discount Plumbing Rooter Services the night before, letting me know that they would arrive between 8am-10am the next morning. They even included a photo of the plumbing tech that would be stopping by - as well as a fun fact about them. Knowing that I had firm window of when they would be arriving and who to expect - put me at ease right away. The next day - I received a text alerting me to the plumber's upcoming arrival. Adan G arrived with a big welcoming smile, and with his teenage son in tow. They were so professional and put on disposable shoe covering booties over their feet right away to enter our place. Once inside - they were quick to access the situation and use a large snake device to unclog the blockage. They were so personable throughout the process. I loved learning when talking to both of them, that Adan's son - has been dreaming of becoming a plumber since he was three years old. He was a huge help throughout the process and he would hand tools to his father upon his request. Once finished - they were prompt with cleaning up any pipe residue on the bathtub. It was beautiful to see water easily going down the drain. All three of us looked on with satisfied approval. If you're looking for a reliable, skilled, and friendly plumbing service to help you with a clogged drain or plumbing issue - I highly recommend reaching out to Discount Plumbing Rooter Services. Trust.

Based on my recent experience, I have the following words to the wise to offer anyone who deals…read morewith this company: 1. Document everything they do, including when they arrive and when they depart; and 2. Insist that they provide you with an itemized invoice, which clearly indicates the time and materials for which you are being charged. Some background to these words: On March 5th, I went to Discount Plumbing Rooter Services' website and requested a service call for a clogged bathtub drain in a rental unit that I own--with a partner--in Noe Valley. Discount Plumbing gave me a time window of 2:00 to 4:00 pm that same day. I received a text message that their plumber(s) were on the way at 2:08 pm. My tenant later said that she thought the plumber(s) arrived between 2:15 and 2:30 pm. [Note: I say plumber(s) because she only met with one (1) plumber, but couldn't rule out that there wasn't another one. This is relevant to my subsequent bill.] At 2:45 pm, the plumber she dealt with (O.G.) called me and said that the bathtub overflow pipe was loose and needed to be replaced. If it wasn't, I should anticipate that the tub would likely leak into the ceiling of the bathroom that was located downstairs. The overflow and tub drain pipes typically are sold as a single unit; so the tub drain pipe would be replaced at the same time. O.G. quoted me a price of $2,588. When I noted that Discount Plumbing offered a 10% discount to seniors, he said the bill would be $2,329.50. Faced with this reality, I told him to go ahead and replace the overflow/drainpipe. At 5:25 pm (3 hours and 10 minutes after his arrival), O.G. called and said the job was done and requested payment, while noting that he would subsequently email me a copy of my invoice and photos showing the work that was done. When I looked at the invoice, I found that it did not provide any details as to the work done (i.e., hours worked and materials used) but rather just stated that it was a "Custom Job Scope 1000" having the above-stated unit cost. As a licensed civil engineer, I have for 30+ years prepared proposals/estimates for work assignments and submitted subsequent invoices on innumerable jobs and have always provided clients with my "estimated" time and materials costs in my proposals and my "actual" time and materials in my final invoice. For that reason, I called Discount Plumbing the next morning (March 6th) and requested a revised invoice that provided that level of itemization. That call was forwarded to O.G. who indicated that he would do as I requested. I finally recieved an itemized invoice on March 9th, which stated--and I quote: "The bathtub drain line was clogged, and the existing waste-and-overflow assembly was loose and not structurally sound. To properly clear the blockage and prevent future leaks, we removed the old waste-and-overflow assembly and installed a new, solid waste-and-overflow system. This ensures the drain is secure, leak free, and capable of supporting snaking in the future. We then ran a 20 foot cable snake through the line to clear the clog. The line was found to be full of hair buildup. After clearing the blockage, we tested the new piping and drain system to ensure there were no leaks and that water drained properly. The workspace involved difficult access, which added complexity to the repair. Price Breakdown - Bathtub Drain Repair & Line Clearing Parts * New waste & overflow assembly * New drain components (gasket, strainer, washers) * Installation hardware & fittings * Consumables (putty, tape, sealing materials) Parts Total: $415.00 Labor includes: * Removing old loose waste & overflow unit * Installing new waste & overflow assembly * Running 20 ft snake cable to clear hair blockage * Testing all connections for leaks * Verifying proper drainage * Hard access work conditions * 5 hour project Labor Total: $2,175.00" Based on the above, I have concerns, which affect my review of Discount Plumbing: 1. If the work was finished as of 5:25 pm (as stated by O.G.), why was I billed for a 5-hour job? To do so, he would have had to worked until 7:15 pm based on his 2:15 pm arrival time--another hour and 50 minutes. During that additional hour fifty, I was charged $435 per hour. For what? 2. The itemized invoice implies that 2 plumbers were present (based on the use of the word, "we"). That potentially might explain why the billing rate was $435/hour; plumbers in the Bay Area typically charge $100 to $200 per based on experience and $435/2 = $217.50. However, why were 2 very experienced plumbers sent to deal with a clogged drain and why did my tenant on meet only 1 plumber? I can't prove that O.G. left well before 7:15 pm nor that only 1 plumber worked on my job because I wasn't there but I have my doubts.

I've been using C&L for a number of years now for my annual backflow testing. Allen gets back to…read moreme right away, schedules the visit quickly, shows up on time, and takes care of the testing with no issues. We chat about travel or whatever and my annual backflow ritual is complete!

I would first like to say thank you to Allen from C&L Plumbing for resolving my back flow situation…read moreso quickly and professionally. I would definitely recommend him to anyone that requires back flow service. Recently, I was notified to get my back flow tested for my building. I found C&L Plumbing on Yelp and gave the number a call. Allen responded promptly and was very professional about what service needed to be done. He was able to complete the job with ease and even gave me a discount which was fantastic.

This is my second year working with Ken, he's always on time and does great work. We do two…read morebackflow tests in our building and Ken is done within 15 minutes. I expect we are going to be working with Ken every year to comply with the city requirements.

I've used Ken the past two years and will call him every year for backflow testing! He is…read moreefficient, laid-back, and he follows up with the emailed paperwork quickly. On his second visit, he called back when he was in the area and asked if he could come over within 15 minutes that evening rather than schedule an appointment later. Easy and painless! Thanks, Ken!

I've hired Greater bay Backflow annually for the past four years or so, inevitably prompted by a…read moreletter from SF Water than my annual test is due. This is for a backflow preventer on a gas boiler for a hydronic floor heating system. I'll then find Gavin in my contacts and send him a text. Gavin arranges a time to come by, usually within a day or two of me reaching out. The check itself is quick and simple. Gavin advised me on what's needed, when the valve might need to be replaced (not yet) and why the checks are done. On one visit, a part unexpectedly broke during the check, and he was able to make a temporary fix and then come back the next day to fix it. Overall, a good service at a fair cost!

Gavin is professional, very responsive and gave me a reasonable quote. He arrived on time today and…read moreeven helped us flush the pipe before actual backflow testing. The test went very smooth. I'd recommend him.

I reached out for plumbers when two of my bathtub drain levers were stuck. They were some DIY…read moresteps online suggesting how to clean it, but one still wasn't working. Doing the Yelp Projects, Atlas was one of companies that responded quickest and was able to schedule something within a couple days. They assessed the problem, gave me a straight forward quote and replaced the lever assemblies. Apparently it's pretty common for those lever assemblies to get jammed do to cleanliness, buildup or corrosion over time. i was happy with the work they did.

On time, trustworthy and did great job. These are my "go to" plumbers that I'd definitely hire…read moreagain,

Service was friendly and polite, repairs were adequate. The pricing seemed a bit steep, but there…read moreare worse out there. To replace a pop up drain and p trap (all PVC pipes) cost $765. Plumber worked for about an hour. Cheaper than Caccia but probably more expensive than others.

The heat was not working. Hit the thermostat and it started working. Plan to replace it No…read morecharge.

Outstanding experience from start to finish. We had a pipe from 1916 burst and flood the garage--he…read moreshowed up quickly and jumped right in. The work was excellent, and the price came in lower than expected. Highly recommend!

Punctual. Quick. Explains all the process along the way, for us non-plumbers. Have all the needed…read moreparts with them. High quality work one can be proud of. From now on - my only phone number to call in case of plumbing emergency.

Had a random plumbing issue where the water heater just stopped working out of nowhere--no hot…read morewater at all, middle of the morning, perfect timing. Called them and they showed up way faster than expected. Guy knew exactly what he was doing, diagnosed it in like 10 minutes, explained it in simple terms (not the usual confusing plumber talk), and had it fixed the same visit. No upselling, no dragging it out. Everything's been working perfectly since. Clean job too, no mess left behind.

I've called upon Fast Response Plumbing a number of times now for both my residence, as well as a…read morerental unit I own in San Bruno. They have fixed a dripping bathroom sink faucet, replaced the internal mechanism for a bathtub drain, and cleaned out grease buildup in a kitchen sink pipe. Additionally they worked their magic in unbelievable time when my hot water heater tank unexpectedly died the day before I had house guests arriving from out-of-town - they were able to obtain and install a replacement for me THE SAME DAY! I have appliance warranty coverage, who sent a Rep out to review the situation but they were not able to schedule anyone for almost two weeks out, yet Fast Response got the job completed the same day -- and for several hundred dollars less than the appliance coverage referral company had quoted me. The guys I've talked to have always been friendly and informative as well.