Carlos was excellent - showed up on time, super professional, and didn't even charge me for a job…read morethat he completed perfectly. Highly recommended!

EDIT: I changed my review from 5 stars to 3 I made it clear…read morethat this was an emergency. Ram was very nice to talk to, but the problem is - I made it CRYSTAL CLEAR that we needed a second opinion THIS WEEKEND, before HOA comes back on Monday and seals up the walls. Ram made it sound like a plumber would be easily available, so I stopped looking for other plumbers to come out and give us that second opinion. Well, it's Sunday late afternoon, and when I called back, the person I spoke with this time said they're really booked up and Ram should NOT have given that expectation. This is so f-ed. If I had known they were not available, I would've had more realistic expectations and looked for other plumbers to come out instead. In the future, please give REALISTIC expectations even if it's negative. People build their schedules/planning around what you say! It would've been much more helpful if he straight up told me their schedule looks busy, so if I want someone for the weekend, I should try another company, because then I can actually work with that info. ************************************* Original review: We're dealing with a complicated water leak in a high rise condo and I have so many questions! Even without actually hiring them (yet?), RAM was patient and spoke with me for ages, answering all my questions. That alone is stellar customer service, as some of the other calls I made have felt a bit rushed (I don't blame them, everyone is busy and I'm not a customer yet). But his kindness and knowledgeable answers have given me a strong first impression of this company. I also appreciate the free estimate they offered. Plumbing issues are stressful, and it's nice to speak with someone who's professional, knowledgeable, and kind.

Ryan came out promptly within the pre-arranged window of time to investigate our toilet, which was…read moreburping intermittently following some recent water shutoffs in our building. He inspected it thoroughly and determined that there was no issue - most likely some air in the pipes following the shutoffs and resulting plumbing work. On that basis, he didn't charge us for the inspection. I was also really impressed with the safety precautions the company took. Before our appointment window, they texted me a picture of Ryan so I could be sure of who I was letting into my home. They also checked whether we had any pets during the initial booking call, to avoid sending a plumber who might be allergic. These are fairly small things, but they did a lot for our peace of mind. All in all, we were impressed, and would happily call on Discount Plumbing again for future needs.

I was very disappointed with this company. I thought, incorrectly, that the would be cheaper than…read moreothers. First, they took two days to get back to me on a problem that was on-going (toilet would not stop running) When they did, they sent a techniciant (Lazlo) who was curt and tried to upsale me. For example : He said it would tak $600 to fix, and when I asked him how much to just replace the toilet, he said $1300. Money is tight, and he showed no empathy in that regard. He told me he would need to be paid immediately, rather than sending me an invoice. And he was not friendly, or particulary sympathic to the cost I may be facing. He said he had to pull out the toilet to repair it, and the labor of that and replacing it would be a lot of money. I let him go, and called Advanced plumbing. They were here in a matter of hours (vs the two day wait from Discount) , came and fixed the problem without pulling out the toilet, to a total charge of $300. I've learned over time that a lot of these guys are trying to scam you and run up the bill. My advice is to shop around, and certainly don't deal with a serviceman who is less than professional, trying to increase your spending, and generally gives you a bad impression. Obviously, Discount plumbine (a misnomer) is off my list.

Johnny from Citywide Plumbing did an excellent job connecting our new refrigerator to the water…read moreline. The installation was a little challenging because the water source was in the garage below the kitchen, but he carefully planned the route, completed the work professionally, and left everything neat and clean. He was knowledgeable, courteous, and took the time to explain what he was doing and answer my questions. The refrigerator water dispenser and ice maker are working perfectly, and the finished installation looks great. I appreciate the quality workmanship and would definitely recommend Johnny and Citywide Plumbing to anyone needing plumbing services.

We had three plumbing tasks to check-off: add a utility sink somewhere in the garage, add a second…read morespigot for the back-half of the yard, and replace the p-trap in the kitchen sink. For all three, Johnny offered options with advantages and disadvantages of each, and let us choose which was best for us. All three tasks were done quickly, and at a high-degree of quality -- and all three were clean after the work. (Actually, he left the floor of the half-bath in the garage where the utility sink ended up *cleaner* than it was when he started!) Absolutely would recommend, and would call Citywide Plumbing again for any new plumbing projects around the house

We had a leak problem last night and Franco showed up the this morning with booties already in hand…read moreto come into my shoe free home, which already felt like a great start to the inspection. He also figured out the problem with our leak almost immediately after showing him where the leak was and telling him I noticed the leak happening after I turned on my kitchen faucet and not my shower, which was on the other side of our kitchen. He knew pretty much right away it was a drink that had spilled ‍ as it couldn't have been the pipes from the kitchen as they were underneath our sink and not above where we were seeing the leak. Anyway, great experience highly knowledgeable would highly recommended.

I was thinking oh great this plumber had great 5 star Yelp reviews so I had him give a free…read moreestimate. He was first of the plumbers to come out. The issue was no hot water coming out of shower of my tenant's apt. As a property manager that has dealt with this issue in the past, even I knew what the problem was. So Alex came out and said I had to not only replace the cartridge but the valve system as well bc it was rusted. Tenant thought it looked fine. Plumber gave an estimate of 1900.!!! I immediately said NO WAY! I think with the rest of the reviews maybe they took the estimate at face value and not knowing about plumbing issues just paid for it and was happy with the service! My experiences made me question that estimate! I hired another plumber and I told him the exact problem to repair saying I had this issue before on other apts I managed. And they fixed it for $ 385.( which is reasonable but still slightly higher, but I was tired of getting another estimate). So see the BIG difference I save over 1500.!!! So just a caveat, don't go with your first estimate blindly. Second, I ONLY go with FREE estimates, pay by the job and not the hour mostly.

Edwin was fantastic! patient, informative and professional. Great job! Needed some work done on the…read morewater heater and Edwin was great in completing

This company is a total scam. I found them through a Google ad and was interested in their camera…read morepipe inspection service, which was advertised on their website for $65. Before scheduling, I called to confirm the price, and the person I spoke with also stated that the inspection would cost $65. However, when the technician arrived, I was told the price was actually $190. The advertised price and the quoted price over the phone did not match what I was charged on-site. Based on my experience, I would avoid this business and make sure to get all pricing in writing before scheduling any service.

Juan is the most amazing thorough and skilled plumber. He tirelessly kept working to figure out my…read moreissues and fixed my problem. He and precision flow plumbing are the only ones I trust.

Thank you AB plumbing for coming out to my moms house this morning the workers were professional…read moreand addressed the problem of a clogged drain in the garage. Hopefully the problem is solved if not they were kind to tell us what our next step would be if problem occurs again. I've been using this company for a few years and have shared with my neighbors. Thanks to staff from AB Pl Thank you AB plumbing for coming out to my moms house this morning the workers were professional and addressed the problem of a clogged drain in the garage. Hopefully the problem is solved if not they were kind to tell us what our next step would be if problem occurs again. I've been using this company for a few years and have shared with my neighbors. Thanks to staff from AB Pl

Michael did a great job repairing a door knob for me, and he took the time afterwards to explain…read morewhat was wrong with it initially and what I might want to follow up with afterwards. Scheduling his visit was fast & easy, as he was prompt & professional in his responses. Would easily hire him again!

I have been using Michael for maintenance for my property for a couple years. He has been so…read morehelpful and honest. The best thing about him is he is incredibly reliable and always shows up when he says he will, and he always fixes the problem. His rates are reasonable and he is very nice to work with and very nice to communicate with tenants as well. If you're looking for a dependable handyman who can handle a wide variety of repairs and maintenance, I highly recommend Michael. I feel lucky to have found him.

Exceptional work by Erick. He cleared a clog infinitely faster than I could have expected!…read more The clog was complicated in that I got a plastic drain snake stuck in the pipe in my attempt, yet Erick was able to completely clear the drain in less than 30 minutes. So, if you're struggling with a backed up drain, do not repeat my mistake! Get in touch with Arch and save yourself, and potentially your drain! I also am thoroughly impressed with the Arch's and Erick's communication and timeliness, which I know is a moving target. Difficult jobs like this just take time. The company was prompt and professional in their response, and then Erick sealed the deal with excellent communication the day before and day of. He arrived exactly at the start of the scheduled window, which was unexpected and so helpful! Thank you Arch, and thank you Erick!! In this case I was the tenant, but if I were the property owner, whatever price they charge for the service is so worth it. I almost busted my hand trying to do this myself, so no sense in being cheap about urgent fixes like these.

I will never use this company again... they have messed by 5+ times, unprofessional and waste…read morecustomers time. A couple months ago we requested someone come out and do the backflow test check for our place. They came out and first time, charged us and "didn't have the right adapters". They were supposed to send someone out and the person never showed up. We called back weeks later to check if the work had been done and it had not. Then they rescheduled us and told us someone was coming the next day. They no showed again. Then we called again... it's been absolutely insane and a waste of time. Unbelievable. this company does not deserve to be in business

Kenny came right out on a Sunday to replace my water heater. There were a few complications which…read morehe fixed too. Great service and reasonably priced. I highly recommend Kenny and STK Plumbing!!

Kenny demonstrated very poor communication throughout this experience. He arrived at our home…read morewithout ringing the doorbell or notifying us and began opening and working on our unit without informing anyone. When my partner went outside to check, he found the unit already open and Kenny working on it. When asked for a quote, Kenny said he needed to call the tankless water heater manufacturer to perform a diagnosis. My partner mentioned that the error indicated a venturi valve issue, but Kenny dismissed this and insisted the problem was due to a faulty motherboard. He also repeatedly claimed that previous plumbers were dishonest and had not properly fixed the issue. Kenny stated that parts should be sent directly to the homeowner rather than the contractor. However, after his call with the manufacturer, he told my partner the parts would instead be sent to him. He then quoted $1,200 for the repair and mentioned he would deduct a $300 diagnostic fee--despite never clearly communicating that such a fee would apply, even when asked multiple times. When I called to request a breakdown of the quoted cost, Kenny was dismissive and laughed at me, saying I didn't understand. I simply asked for a detailed explanation of the charges, but he refused to provide one, claiming it was just for labor. He then abruptly stated he would cancel the order and hung up on me. If I could give this company a zero star, I would. ***I need to revise my original review based on what happened after. We reached out directly to Rinnai, and they informed us that they prefer working with a certified Rinnai plumber. When the certified technician came out, he contacted Rinnai and was told that the replacement part had already been sent to Kenny. This directly contradicts Kenny's claim that he had canceled the order. The part is now being shipped to him despite what he told us. When the certified plumber tried to coordinate with Kenny to obtain the part, Kenny hung up on him. Fortunately, the certified Rinnai plumber we worked with was professional, communicative, and clearly explained the situation and next steps needed to fix the issue. He told us upfront he will be charging $450 for the work since it won't take long to install the part (1 hour tops), which is 1/3 of what Kenny quoted. Based on this experience, I strongly recommend avoiding this plumber.

We highly recommend Affordable Hydro Jetting. We had an obstruction very deep in our drain pipe for…read morewhich other plumbers told us that we needed to open the wall in order to resolve. However, Martin from Affordable Hydro Jetting was able to clear the obstruction from the drain opening, saving us from invasive and costly operations. He was very diligent and thorough throughout the whole process, explaining everything clearly in person and also via his completion report. We could not be more satisfied.

The short review is this: Martin is a wizard! He sucked a 2 lb. Piece of metal out of my main line…read morewith a shop vac, saving me thousands of dollars in repair costs! The details: I called Martin after a clog removal by another company went sideways (probably the topic of a no star review in the future). The first company identified where the problem was, but also caused a spill of sewage inside the house, then quoted me $5k to dig up the pipe and really fix the problem. To no one's surprise, I wasn't happy. So I called AHJ for a second opinion, and Martin answered the call. He spent a good 20 minutes on the phone, asking me detailed questions about the problem, and explaining my options (the other company did none of that). He made no guarantees, but said he thought he could solve the problem, so I asked him to have a look. He was at my house within 3 hours. The line had two objects stuck inside, causing backups. Martin worked to jet out one of the objects out, then used a camera to inspect the entire 80 ft. length of the pipe. The second object was still there, though, and it looked like digging was the only option. However, this is where the real magic happened! The second object was about 12 ft from the clean out, and it was not budging. Martin, however, thinks outside the box. He got out a large shop vac and stuffed the hose down the line. With the help of his camera he aligned the end of the hose with the obstruction and started up the vacuum. It took a while and was not easy work, but Martin eventually pulled out a 8" long, 2 lb. solid steel spring! That's no exaggeration (How that got in there I'll never know). It was Amazing! He also documented everything with his camera and thoroughly explained everything that we could see. So, I now know all about the good, and the bad, of my main sewer line, should any future problem arise. Thank you, Martin, for the exceptional service!