My mother and I have been going to Sharnika of Restoration Beauty Spa for a little over a year now,…read moreand we've both seen significant improvements in our skin. Personally, I've noticed that my skin tone is much more even and brighter than it used to be. From the very beginning, Sharnika has been wonderful to work with and incredibly knowledgeable about skincare. She really takes the time to understand your skin and explain what's going on with it. Through working with her, I've gained a much better understanding of my skin type and the kinds of ingredients that actually work for me. I actually started seeing her when she was at her first location, and it's been so nice watching her grow. Her new space is beautiful and feels like a real step up. I originally went to her purely for the skincare results, which I've been very happy with, but the new location adds such a nice experience to the visit. It's cozy, welcoming, and she even offers tea while you wait, which is a really thoughtful touch. It's clear that Sharnika is elevating her business, and I'm genuinely excited to see how she continues to grow. I'm so glad I found her and plan to keep working with her. If you're looking for someone who is knowledgeable, attentive, and truly invested in helping you reach your skincare goals, I can't recommend her enough. Definitely give her a call.

I have been to Sharnika twice now and have had excellent experiences each time! The first time I…read morewent I had a 60 minute facial. Sharnika discussed my skin concerns with me before hand and tailored the facial to address them. She suggested I return in 3 or so months. In that time my skin changed drastically! I went back to work and spent the majority of my day wearing masks, causing disruption to my skin barrier. Additionally I started electrolysis which has revealed hyperpigmentation around my jaw line. When I returned to Sharnika she reexamines my skin and discussed options. She was upfront with her pricing and gave me some time to think over what was feasible for me. Both services were great, leaving my skin glowing and healthy. I appreciate her attention to detail and will be following her recommendations. I can't wait to return to Restoration Beauty Spa and continue to improve my skin!

Went in with a referral, clearly explained that I have 2 relevant subscriptions to 2 health…read moreinsurance programs. I sent them an email with all the identifying insurance info. They only billed 1 of 2 health insurances. I had to call the billing department 888 phone number to rectify this problem. I noted that I had a severe allergic reaction to the medical tape by calling on two separate days to ask for help. Not one person, not even the dr who saw me, responded. Terrible bedside manners, go to another dermatologist in Wheaton for example.

If you're seeking "fast medicine" that resembles "fast food," this is the place to go: "In 'n Out…read moreMedicine." Dr. Saurabh Singh spent at most 3 minutes giving me a full body scan for cancer and then dashed out the door. Barely a "hello," how are you?" or "goodbye." He talked rapidly and continuously, making it difficult to ask questions and impossible to ask follow-up questions. I will henceforth take my medical concerns elsewhere. I recommend you do so as well. This was a good practice 10 years ago. It appears to have been taken over by venture capitalism.

This is my second time in. It was very relaxing. I start with a massage with Ceara who was great…read more This was my second facial with Jojo. I got the facial with a nanoinfusion and peel and both times my face felt hydrated and rejuvenated! Very relaxing.

I used to love this place and recommended it to anyone seeking true relaxation and an elevated…read moretreatment experience. Unfortunately, the quality of service has declined, and it now feels as though anyone regardless of training or skill level is allowed to provide massages. Today, I arrived 10 minutes early for my appointment but wasn't seen until 15 minutes after my scheduled time. I ended up leaving the treatment room just 12 minutes into the session. The service was completely unskilled: rushed, inconsistent, lacking rhythm, and missing the foundational techniques that define a competent, professional massage therapist. A skilled therapist uses intentional pressure, consistent/proper flow, and an understanding of muscle anatomy to create a therapeutic and cohesive experience none of which were present. Realizing the session was doing more harm than good, I made the decision to end it and leave. The front desk staff clearly knew something had gone wrong, as my early departure was obviously due to dissatisfaction. Yet I was still charged $139. Not only is that unreasonable, but deeply unprofessional. When I called for clarification, I was met with a scripted cancellation-policy explanation given by the same employee who witnessed me ending the service early and leaving the studio upset. Only after pressing for details was I told I'd need to speak with a manager. The entire interaction was dismissive, confusing, and frankly, insulting. This visit brought frustration instead of the relaxation this business is supposed to offer. And for anyone who believes the service I received, particularly from Pam, is acceptable, I can assure you they have not experienced a true massage from a trained, skilled professional.

Horrible phone customer service. Inexperienced waxers…read moreThis place is a mess of a business. I've been going to EWC for over 5 years consistently and this has got to be the worst of them. I've had at least three waxers at this location because of the poor experience I have had. One of them even asked me to tip them in the room - how unprofessional.

The receptionist MACED ME FOR NO REASON!!! DONT EVER COME HERE EVERRR!! She literally canceled my…read moreappointment without telling me, and literally.

This has been my salon for 15+ years. I've seen it transform over the past few years into a very…read moremodern and trendy salon, with top notch service. Love having a glass of wine with my hair service! Zena is an amazing stylist and is the most sweetest person! She is so knowledgeable and is a master of her craft. She has a strong customer base, so if you want an appointment with her, book early!

Went yesterday to get my roots touched up and got highlights and my hair straightened and I am in…read morelooooove! I'd definitely come back! Yesenia did a great job with my hair.

I get my massages from Jenny Song and let me tell you! She is amazing!…read more She has the magic touch that leaves me feeling relaxed and in less pain. I highly recommend her.

I have been using Tea Spa at Wheaton for about a year and am very happy with the massages I get! I…read morehave been to many massage therapists over the years and this group seems knowledgeable and skilled. The therapists ask about areas of concern and offer deep tissue massages, which I ask for as I am active and need a strong therapist, which Tony is!! they are punctual and offer tea and cookies afterwards.

I paid for a Steam & Sauna Bliss plan and ended up paying for services I couldn't actually use…read more When my plan was canceled by them unexpectedly, I immediately reached out to ask whether I could use my remaining sessions or receive a refund. I was told I could still use the remaining sessions and just needed to email to schedule appointments. I then emailed multiple times with specific dates and times I was available, including requests for weekday and weekend appointments. Those emails were ignored. After waiting and following up repeatedly, I still couldn't get a simple answer about availability. There was no online booking option, and the only method I was given (email) didn't work because the business stopped responding. At that point, I requested a $100 refund for the unused services. That request was also ignored. What makes this especially frustrating is that I wasn't asking for anything unreasonable. I was trying to use sessions I had already paid for. The business told me I could use them, but then failed to respond when I attempted to schedule. If a business cancels a plan, tells a customer they can still use the remaining services, and then doesn't respond to scheduling requests or refund requests, that's effectively taking a customer's money without providing the service. Poor communication, no accountability, and no resolution. I would strongly recommend that anyone considering purchasing a package or membership think twice unless they're comfortable chasing the business down to receive services they've already paid for.

What an amazing spa experience! The staff was very accommodating and great to work with. I would…read morehighly recommend!

The hype is real. My skin is very fragile/sensitive and in the past has ripped during waxing and…read morethreading and majorly broken out afterwards. When I told Willie, he offered tweezing as an alternative and got my brows looking great without any major irritation!! This is an absolutely first for me. I will be back! He also fit me in even though I was 20 minutes late and was incredibly nice during my whole appointment. He's clearly very skilled and asked about acne medications, which none of my previous brow people have done. At the end, he spruced me up with some brow gel and concealer to show me how I could do my brows at home. If you have sensitive skin, do yourself a favor and come here!

I visited Willie in his new Silver Spring location to have my back waxed and to have him clean up…read moremy brows. My back and shoulders came out beautifully, but I have to say I was SPEECHLESS when I saw my brows. I told him I didn't want them to look too feminine, to which he lovingly told me to just sit back and relax. I can't stop looking at them! I was delighted! Willie is not only professional, but also a lovely human being. I recommend him to all of my friends and colleagues. His new space is a short walk from the Silver Spring Metro, with awesome lunch and coffee options nearby. I come all the way from Arlington on the train... Willie is worth the trip!

Had the best experience with Nurse Jolene! She was extremely knowledgeable, friendly, and made sure…read moreI was happy with everything. Also Brianna at the front desk was so pleasant and helpful. Such a great experience overall will definitely be back!

Marcia is great! She knows so much about skin care and always has great advice. I've learned a lot…read morefrom her!

Let me start by saying Im shocked to realize I hadnt already posted a review about Geneen. She's…read morebeen my Esthetician for years. Ive tried others only during times that I needed a quick wax and she didn't have availability. She's extremely personable, knowledgeable about her craft and above all gentle. I dont feel comfortable trusting anyone else with my waxing needs outside of her. The most recent appointment, I had an underarm, lower leg and toe wax. I'd never had a lower leg or toe wax prior and I'll definitely need to keep those in rotation as I felt like a new woman afterwards. If youre looking for a true professional to handle your skin needs, Geneen is it

Five stars for the brow wax! I can confidently say that my this is a great place for a brow wax,…read morebut my facial experience was terrible. I booked a facial based off the glowing reviews. Sadly, the only thing glowing about the facials are the reviews, not my face. Admittedly, I did have a bit of a flare up coming into our session, but I looked worse leaving, and my face hurts! A few reviews credit Geneen for her transparency, but she offered no transparency for my service. Specifically, she neglected to inform me of any products she used as she used them nor did she even say or explain what she was doing. I was offered no suggestions for my skin after or during (though she did inquire about my products and regimen), and she didn't even offer me a mirror to view her work after she finished. Makes sense, because my face looked and felt terrible after the facial. No tips for aftercare or what to expect following the service (redness, swelling, etc). To her credit, my face looked a little better about 6 hours after the facial, but my skin feels tight 24 hours later. I'm disappointed because I previously used Geneen for waxing on a regular basis, but after today, I will not be returning! PS: there was a previous situation where I ended up tipping her twice (once on zelle and on StyleSeat because I wasn't sure if SS went through). I waited to receive a message from her or even a response to the message I eventually sent her regarding the mistake. It wasn't until the next time I came that it was rectified. Looking back, I should have parted ways then...