From the first call placed to the final result, I can not recommend RKM enough!! We mostly worked…read morewith Rob, who provided oversight to all flooring and tile projects, as well as working with our general contractor, who at the time had several different contractors working at the same time. Rob and his team were very flexible and thorough. Rob had my husband and I come to his showroom where we were offered a surprisingly large selection of flooring and tiling options, and worked with us to help us create a custom look that we wanted for our home. **side note: we finished construction on our addition/modification to existing home in early 2019, so we have had ample time to "break in" the floor and tile from every day use. I must say that the work done was very high quality, as we have not one negative thing to say about it! Everything is in wonderful shape, and we are still just as happy as we were when it was first installed!** TILE WORK: amazing. Rob and his tile installers were great--I told Rob that I wanted two niches in the shower, and he made it happen--no questions asked. There was an issue we had (on our end) with the studs in that shower wall, and he worked with the GC to create a solution where we were able to have our niches without having to compromise. The two tilers were friendly, fast and very efficient. You can tell they've been doing it for years. They did a wonderful job on our floor and shower, and we couldn't be happier. My in-laws had the same process as we had with Rob, and are very happy with their choices and work as well! LVF: This was one of the last projects we had RKM do, my husband wanted a flooring for his basement "man cave" so Rob guided us to luxury vinyl flooring. He knew what look we had in mind and matched us with a LVF which was not only cost friendly, but was exactly what we wanted for the space. His LVF installation guys were in and out in one morning--I couldn't believe how fast it was! It's been a year since the installation, and the floor is still perfect. WOOD FLOORING: My in-laws had to pick out flooring for their 2 story addition, and Rob was very helpful throughout. My MIL had a specific wider-planked style in mind (which had to be special ordered), and Rob did a great job searching and working with her to find the perfect finish. The floors are so beautiful in person! He even helped her find wooden flooring vents which perfectly matched the hardwoods! KITCHEN BACKSPLASH: My MIL wanted these oversized aqua tiles and ended up purchasing them on her own; and RKM's tilers installed. They did a wonderful job! We had standard white subway tile with dark gray grout installed in our kitchen. They did a wonderful job with that too!! REFINISHING HARDWOODS: we had RKM come in to refinish our dated orange-ish oak floors to a more neutral brown tone in our family room. We scheduled it to be done while we were away for vacation, but they were done in (I believe) 3 days from start to finish. The flooring looks great, and we removed the baseboards beforehand to make it easier for them. We have tilework on the floor around the fireplace, and working with stain I was a little nervous about how clean the edges around it would be--but it was perfect! No bleeding, no splashes, no inconsistency in the color--I will definitely be calling again when we decide to refinish the rest of the downstairs! All in all, I would happily give RKM's team of Rob and his installers the highest possible rating. They are all high quality, experienced workers, who know exactly what they are doing, and are super efficient. I cannot day enough good things about them. Thank you so much RKM for helping to make our house a beautiful home that we are so happy with!

RKM Flooring did an excellent job on our floors - from start to finish they were great to work…read morewith. They refinished my current hardwood floors in 3 rooms, and the stairs while installing and finishing hardwoods in a fourth room. In addition, they laid tile in my foyer and mudroom/laundry/bath area - which all came out beautiful. They were very patient with me as I chose the finish for my floors (and provided samples for me to bring to the house to look at) and were helpful in sharing their opinions and sent photos from other jobs they had done. I felt as though Rob partnered with me every step of the way. I would 100% use RKM again and 100% recommend them to anyone for their flooring/tile needs.

I wanted more of a selection than the big retailers and this is the place to go! Very wide…read moreselection of carpets you will not find in the large retailers. Price competitive and service was excellent! Jenn Guidi guided us through the who process. Knowledgeable and patient! Love our new runner! We will be back!

We had a fantastic experience working with Sandy to carpet and tile our new home. From helping us…read moremake all our flooring choices coordinate to guiding us through endless tile selections, she was outstanding in her patience and expertise! She went above and beyond in so many little ways that were deeply appreciated by us! So grateful for this shop and their professionalism!

If you're in the need for any floor work whether repair work, partial or full install Ken is your…read moreguy. I found him on a Google search. I called, he showed up within two hours. He assessed the damage areas and within three hours I had a quote for two different options. No need to feel like I needed to negotiate as his pricing was excellent. Ken was able to get a couple guys to my house within 2 days. We were walking on the areas within 48 hours. That included the repair, stain and polyurethane process. In addition to the excellent service, Ken was a great communicator....including some good humor. I will NOT have any floor work done by anyone else as long I am in his company service area.

I hired AJ Floor Service to remove the rugs, padding, nails, and staples to expose the hardwood…read morefloor. They arrived on schedule, worked diligently, and completed the job quickly and exactly as promised. They also swept and vacuumed all the dust and debris left behind. I am very pleased with their service and would highly recommend them.

Great experience working with Jaeder to remodel our downstairs bathroom. He was a responsive…read morecommunicator over phone and text, and his quote for the job was clear, transparent, with fair pricing. Moreover, he and his crew did great work (the tile work in particular was flawless), and he stayed on time and on budget. We'll definitely use Betterment again for all our home reno needs.

Perfection! Jaeder and Renato are incredibly skilled. The workmanship and attention to detail are…read moreamazing. I can't emphasize this enough. Very very courteous, and cleaned up thoroughly daily! As little disruption to our lives as possible with this project. The only thing pending are the diamond coated glass doors from a company Jaeder recommended. Communication excellent (and patient!) Jaeder had answers to all questions, provided advice as needed and execution is flawless. Accurate and very fair quote and timeframe for work provided at the start and they hit the mark on both. Hire these guys!

Roy's work on our kitchen renovation has been of the highest quality. With an old house, many…read moreunexpected situations came along, Roy took these in stride and generated innovative and appealing solutions. He always discussed any issues and explained patiently and clearly the best approaches. If there was added cost, Roy kept us informed. He is a master carpenter and was able to make the tight spaces fit the new appliances; the SubZero refrigerator technicians gave high kudos to the site preparation work, everything slid into place just right on the first try. Roy's tile installation was superb ! And his plumbing and electrical subcontractors enjoy working with him too, everyone respectful and on schedule. We are now planning some additional renovations with Roy, and looking forward to another great experience.

Roy Defosses of RJD Construction is a master carpenter with an astonishing breadth of knowledge…read moreabout all aspects of his craft. He is pleasant, reliable and extremely competent. His most recent project was reconstructing deck railings, which he did well and on schedule. He also custom-built a non-standard storm window for us rather than order one from a factory at greater cost.

Tao and his crew did an amazing job installing our new engineered hardwood floors…read more We needed to get rid of our carpet and replace it with new hardwood floors. When Tao first came by for a free estimate, he had great suggestions to make the space look larger and more open. We wanted to try to match the existing hardwood floors we already had as much as possible. Tao immediately knew what kind of floors to use and he even had samples on hand so that I could compare them with our current floors. Tao's estimate was very reasonable and comparable to other companies I reached out to. I went with Tao because of his background as a designer and I trusted he would make sure the floors look great! It ended up being a great decision because we are very happy with our new floors! The installation process was very smooth and even finished earlier than expected. The crew was very respectful of our home and did a great job keeping the house clean after their work was done. Any minor issues I found during installation were immediately remedied by the team without any issue. Overall, I would highly recommend reaching out to Tao for your next flooring project!

Although communication presented some uncertainty, the work done refinishing our living and dining…read moreroom floors (including replacing some stained portions of wood) was industrious, careful, and came out beautifully. Tao was able to arrange to begin quite soon after he came to provide the estimate. We needed furniture moved to tight quarters, and for this he recommended a mover he knows (minimum moving fee = 3 hours per visit) who pulled it off within an hour, which required some creativity.

Paulo and Millena installed hardwood floor, carpeting, and gym floor for me in my house in…read moreHopkinton. He was fantastic to work with throughout -- excellent communication (lots of texts exchanged), and the final product is stunning. Paulo really knows his stuff when it comes to floor. On top of all that, I was 500 miles away (hadn't moved in yet) when Paulo did the work, and he and his crew got the work done on time, on budget, and coordinated well with the other contractors I had in the house. I'll be going to Paulo and Millena for any future hardwood flooring needs.

Millena Flooring resurfaced my hardwood floor in June 2021 when we first purchased our home and did…read morea wonderful job. They have been extremely knowledgeable, responsive and professional. I recently had a delivery company put a very large scratch in the floor and dropped the ball on getting a quote to them for repair reimbursement. I contacted Paulo at Millena and he replied within a minute (well after standard working hours) with photos of my home and details recalled from the previous job. He even marked on the photos the area he would need to repair. Within 10 minutes I had the quote I needed. Truly the best to work with!

Excellent communication, installation, and price. We shopped around a bit, and can confirm that the…read moreprice Harris quoted us for carpet and installation was more than fair. We felt comfortable the entire process. The installation only took a few hours, and we are thrilled with the end product. Five stars for professionalism, quality, transparency, and efficiency. We'll go back to Harris for any flooring needs.

We just today had all our carpets done in our townhouse a big job 145 yards of Shaw Carpets. We…read morecannot say enough how happy we were with the whole job from the owner Sean coming out to measure to his great Installers. They were amazing on our demanding layout and it's all perfect. Thanks Sean and crew!!