I absolutely recommend Servpro! The faucet in the pantry…read morehad not been turned off completely and we woke up to a disastrous water mess! On a Sunday within 2 hours Servpro arrived! After mopping up the hardwood flooring which was soaked and the concrete basement floor and the dripping wet original 1858 structural beams, they installed at least 12 commercial fans and dehumidifiers that were removed three days later. Yes, there are issues that need to be dealt with, but they are on top of it. They've spoken directly to my insurance company. They've taken care of everything. Timely, efficient, professional, and courteous. Servpro had my back big time I

We had a leak in our basement and used Servpro for both remediation and restoration. They did a…read morefantastic job! The remediation response was very fast and professional. The restoration included replacing flooring, and walls that were damaged by the water. The team did work above and beyond what was required and provided excellent advice on other things that needed tyo be taken care of. I would definitely use them again and recommend them to friends.

We had an unexpected issue come up. I posted a request on Yelp and Roto-Rooter responded quickly…read more Within an hour of them reaching out to me Eddie was on his way. He diagnosed the issue provided an estimate and set out to resolve it. I would highly recommend Roto-Rooter.

They came Saturday night when I had an emergency. They were very professional and polite and good…read moreworkers. I cannot recommend Roto-Rooter highly enough. Extremely positive experience. I will use them for my future plumbing needs,

I am a realtor and had a mold emergency the day of closing! Joe was able to provide a thorough…read moreexplanation of the problem and provide us with a fair estimate for repair. He was extremely accommodating! Highly reccommend!

I can't say enough about how helpful Joe at Moldmaster is. He responded immediately, is a total…read moreprofessional, knows his stuff, is friendly, detailed, explains everything, reasonably priced, and is a wealth of knowledge. I even found Joe to be knowledgeable and helpful regarding other areas in my house that need attention. Joe is an expert in his field and beyond. I highly recommend Moldmaster.

After a recent rain storm and widespread flooding in N.E. CT, Russ popped up first on a Yelp…read moresearch. He spent at least 10 minutes walking me through some costs and options of what to do or not do: don't spend $1000 to get the sitting water pumped out immediately, in case the water table just pushes more water in as it settles, do try a submersible pump to get the water ASAP. While I didn't use his services, solely based on his approach on the call, I have saved his number as someone to contact for any future water or mold issues.

We called Russ after calling a brand name mold removal company because we were concerned about the…read moreprice of the removal. Russ promptly came out the next business day and spent about two hours looking and checking out our mold problem. He was very honest and saved us thousands of dollars. We appreciate him for his honesty and his service. Thank you Reliable Remediation we will highly recommend you.

I own a small restaurant in Mystic and we knew someone who had tested positive for the Covid-19…read morevirus. Not a crew member of our shop. However, out of abundance of caution, we closed our shop. I contacted PC Restoration who told me they were so busy due to the recent rain. I completely understood, but explained to Mike, the owner, I couldn't open my shop until completely deep cleaned & sanitized. Mike got back to me and said he moved things around and fit me in!! Words can not express how happy I was. I couldn't believe it! They spent the whole next day deep cleaning and the place looks wonderful! Many thanks to this top notch company!

These guys are the best! We had a terrible problem on our boat (I will not describe, but it was…read morevery smelly) and we needed professional help quick. They got on the phone with us quickly to understand the issue, a specialist was on site within 30 minutes to ensure the right equipment and set up, and cleaning/restoration started within about an hour. Professional courteous service all the way, and they communicated what they were doing and what they found as they were going. I absolutely recommend them!

After a drain leak the water damage was extensive. Crystal Rock Restoration of Portland saved the…read morehouse and the day!

From the owner: At Crystal Restoration, LLC, we’re a small, family-owned, veteran-operated business with over 20…read moreyears of experience in the insurance and restoration industries. As homeowners who have personally faced the stress of property damage, we understand what our clients are going through—because we’ve been there, too. That’s why we go beyond standard mitigation services, guiding our customers through the entire restoration journey, from emergency response to complete repair. While many companies stop after mitigation, we stay until the job is fully done and your home or business is back to its pre-loss condition. Our team is committed to doing more than just meeting expectations—we strive to exceed them, every time.

I hired Clean Rite to clean and seal my tile floor/grout and to clean 3 bathrooms. They were fairly…read morepricey compared to others I called, and I expected to be impressed with their services as the reviews were good. They did a poor job cleaning the bathrooms, mirrors were streaky, missed a lot of areas including some dried plaster dust on the sink counters, etc. The grout looks better, but not as I expected. It seemed like the 2 young kids that were sent to do the job were inexperienced. I had to tell them to be careful not to scratch walls and furniture. I will say that they were friendly and courteous but it felt like it was one of their first jobs like this. I was disappointed, especially at the price that was charged.

We had clean rite work with us on a mold remediation due to a leak, they were quick to respond and…read morestart which we greatly appreciated. They also do a nice job documenting their work (if they ever actually send the certificate of completion). Where my complaint comes into place was the professionalism of there staff and fraudulent billing practices. The negative experience started when they came to remove some of their drying equipment. Myself and another adult were both at my home working. I had an appointment for that day but was waiting on confirmation of time. I was on a conference call with my door closed when I heard mens voices and footsteps in the house. I texted the other person and she said she was also on a conference call but heard it as well. It turns out their crew showed up without confirming, let themselves in. After that I was told they needed to come back and spray, then incapsulate the effected areas. Due to the other repair work being done this took about 2 weeks to schedule. In that time we got a $2000 bill stating the work was complete including the spray and encapsulation charges. They had not finished the job and seemed confused when we called and told them those steps had not yet been completed. They eventually realized the job was not done and the bill was being held until completion. When they came back to spray, the day started off with a phone call stating they were at the property and no one was home... they were at the wrong house. When they arrived they sprayed and stated we needed to call to schedule the encapsulation for the next day, so we did. A few hours later one of the workers came back. I asked him why he was there and he said he wanted to tell me his boss Tom didn't think they needed to finish the job. I explained we had the appointment the next day, he kept insisting that he thought they needed to finish but his boss didn't agree. I again asked him why he was there and he repeated his story. I told him if something changed with our appointment to have the office call to let us know because I was on a working. He continued to just stand there saying he was going to call his boss, he called repeatedly with no answer then said we just needed to wait 10 minutes and call again. At this point I insisted he leave. Once he left I called to confirm the appointment which was still scheduled. I then told the woman on the phone about the uncomfortable interaction, she just brushed me off saying he must have forgotten something. The next day the gentleman came back to do the work. I was working but tried to watch from a distance. He was encapsulating using spray paint. When he left I found my brick fireplace, tile surround and hardwood flooring covered in spray paint splatter. I immediately called and they sent the him back to my house to clean it up. I told him I was not comfortable and wanted someone from else as there as this was significant damage to my home. He tried arguing with me telling me all the splatter was already there when he started. Which it was not. The owner of the company came out to my house and acknowledged the damage, he spent 2 days scrubbing my fireplace and flooring, which left the finish on my entire fireplace destroyed and needing repair. We had the fireplace refinished which was time consuming and an extreme headache that could have been avoided. The owner Greg mentioned he would compensate to the damage and the repairs. We called to get are certificate of completion and were told the billed was now $3000, but they would take off $300 for the damage. This barely covered the cost of the materials let alone the repair time and aggravation. We said that would not be acceptable and my husband asked to speak to Greg the owner as he was the one that cleaned all the spray paint off the fireplace and floors and saw the damage. We then were told the bill was now $400 more, so our $2000 bill that turned into a $3000 bill for the same services was $3400. But they would take off $500... something seems super fishy. The cost is going up in price by the minute to compensate for what they are reducing for the damages. I believe that is called FRAUD.

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!