I hired Clean Rite to clean and seal my tile floor/grout and to clean 3 bathrooms. They were fairly…read morepricey compared to others I called, and I expected to be impressed with their services as the reviews were good. They did a poor job cleaning the bathrooms, mirrors were streaky, missed a lot of areas including some dried plaster dust on the sink counters, etc. The grout looks better, but not as I expected. It seemed like the 2 young kids that were sent to do the job were inexperienced. I had to tell them to be careful not to scratch walls and furniture. I will say that they were friendly and courteous but it felt like it was one of their first jobs like this. I was disappointed, especially at the price that was charged.

We had clean rite work with us on a mold remediation due to a leak, they were quick to respond and…read morestart which we greatly appreciated. They also do a nice job documenting their work (if they ever actually send the certificate of completion). Where my complaint comes into place was the professionalism of there staff and fraudulent billing practices. The negative experience started when they came to remove some of their drying equipment. Myself and another adult were both at my home working. I had an appointment for that day but was waiting on confirmation of time. I was on a conference call with my door closed when I heard mens voices and footsteps in the house. I texted the other person and she said she was also on a conference call but heard it as well. It turns out their crew showed up without confirming, let themselves in. After that I was told they needed to come back and spray, then incapsulate the effected areas. Due to the other repair work being done this took about 2 weeks to schedule. In that time we got a $2000 bill stating the work was complete including the spray and encapsulation charges. They had not finished the job and seemed confused when we called and told them those steps had not yet been completed. They eventually realized the job was not done and the bill was being held until completion. When they came back to spray, the day started off with a phone call stating they were at the property and no one was home... they were at the wrong house. When they arrived they sprayed and stated we needed to call to schedule the encapsulation for the next day, so we did. A few hours later one of the workers came back. I asked him why he was there and he said he wanted to tell me his boss Tom didn't think they needed to finish the job. I explained we had the appointment the next day, he kept insisting that he thought they needed to finish but his boss didn't agree. I again asked him why he was there and he repeated his story. I told him if something changed with our appointment to have the office call to let us know because I was on a working. He continued to just stand there saying he was going to call his boss, he called repeatedly with no answer then said we just needed to wait 10 minutes and call again. At this point I insisted he leave. Once he left I called to confirm the appointment which was still scheduled. I then told the woman on the phone about the uncomfortable interaction, she just brushed me off saying he must have forgotten something. The next day the gentleman came back to do the work. I was working but tried to watch from a distance. He was encapsulating using spray paint. When he left I found my brick fireplace, tile surround and hardwood flooring covered in spray paint splatter. I immediately called and they sent the him back to my house to clean it up. I told him I was not comfortable and wanted someone from else as there as this was significant damage to my home. He tried arguing with me telling me all the splatter was already there when he started. Which it was not. The owner of the company came out to my house and acknowledged the damage, he spent 2 days scrubbing my fireplace and flooring, which left the finish on my entire fireplace destroyed and needing repair. We had the fireplace refinished which was time consuming and an extreme headache that could have been avoided. The owner Greg mentioned he would compensate to the damage and the repairs. We called to get are certificate of completion and were told the billed was now $3000, but they would take off $300 for the damage. This barely covered the cost of the materials let alone the repair time and aggravation. We said that would not be acceptable and my husband asked to speak to Greg the owner as he was the one that cleaned all the spray paint off the fireplace and floors and saw the damage. We then were told the bill was now $400 more, so our $2000 bill that turned into a $3000 bill for the same services was $3400. But they would take off $500... something seems super fishy. The cost is going up in price by the minute to compensate for what they are reducing for the damages. I believe that is called FRAUD.

My husband and I were referred Rich from DeLong Painting by 2 friends who had recently had work…read moredone in their house by him, so we had already had an idea how great his work is. I initially contacted Rich via email and his response was prompt, which I love. He was very flexible when choosing a day and time to come to our house and give us an estimate. Right when he arrived, I could tell he was a great guy in general. My husband and I got along with him great and probably kept him longer than he anticipated because we were talking his ear off. We did have every intention of getting multiple estimates but he wasn't even back in his car yet and I told my husband we were hiring him and I "liked" his Facebook page before he even backed out of our driveway. It's important to have a good feeling about someone doing work in your home and he definitely gives his clients that! We purchased our home recently and could not love it more than we do but it did not get the TLC a home should have over the years by its previous owners. There were a lot of "mistakes" in the painting and walls that needed to be "fixed". We had so many marks, cracks, and holes that needed to be filled and Rich is so detailed oriented that we didn't even need to point some thing out to him. When he came into our home, he was so professional, set up his equipment and was so careful with our furniture and belongings. The colors we chose weren't drastically different than what was there already but when he was finished he cleaned up his things and it looked like he had never been there. The only thing left behind was an amazing paint job. Our house looks and feels like new. Right down to every detail and edge the painting is perfect. Rich is clearly someone who takes pride and great care in his work. I would recommend him to anyone and am telling you, if you're looking for a painter your search really should just stop at DeLong Painting.

From the owner: DeLong Painting and Property Maintenance is a local business with almost 20 years of experience. I…read moream registered and insured in RI and CT. My name is Rich DeLong and I am the owner and operator of this business. I offer small painting projects, handyman services, and property caretaking. Please contact me for a quote! Your property is my priority.

I absolutely recommend Servpro! The faucet in the pantry…read morehad not been turned off completely and we woke up to a disastrous water mess! On a Sunday within 2 hours Servpro arrived! After mopping up the hardwood flooring which was soaked and the concrete basement floor and the dripping wet original 1858 structural beams, they installed at least 12 commercial fans and dehumidifiers that were removed three days later. Yes, there are issues that need to be dealt with, but they are on top of it. They've spoken directly to my insurance company. They've taken care of everything. Timely, efficient, professional, and courteous. Servpro had my back big time I

We had a leak in our basement and used Servpro for both remediation and restoration. They did a…read morefantastic job! The remediation response was very fast and professional. The restoration included replacing flooring, and walls that were damaged by the water. The team did work above and beyond what was required and provided excellent advice on other things that needed tyo be taken care of. I would definitely use them again and recommend them to friends.

Excellent Family owned business! Aldo did a great job! On time and had my carpets looking clean and…read morefresh- highly recommend

Aldo did an excellent job cleaning two sectional sofas for us. He and his wife were responsive from…read more my first call and very helpful in planning the work. And Aldo did a thorough job on site. I highly recommend them.