Pier Cleaners is obviously focused on convenience at all hours, but the actual service offered is a…read moretruly disappointing experience. I submitted a shirt and pants for cleaning and mending, respectively, and left a note specifying the services I needed for each item. I picked up the shirt with no issues, but when I returned for the pants, I was charged a fee for dry cleaning on top of the mending -- although I had not specified a desire for this service. The automated system used by Pier Cleaners wouldn't allow me to pick up my pants without paying for a service I hadn't even requested. Nobody was available on-site to assist with customer service, and the person I spoke with told me she would "pass along a note". Three days later, I still have not been contacted. I also reached out on their website contact to inform them of my issue. Management obviously has no problems with contacting me via text/email multiple times to leave a review, but apparently they can't be bothered to get back to me. It's an automated service made for convenience. However, if something goes wrong, it seems you're own your own. Use Pier Cleaners at your own risk.

Don't use this place, I dropped off 4 items and they only returned two. When I called they didn't…read morerespond until they opened the next day, I was at work just moved here for military, told me anyone could walk in and grab it off the rack in lobby (open to public) at any time so someone could just walk in and steal it instead of creating a new order and letting me get it normally after work hours. If I could give it a 0 I would.

Absolutely top level! Everything is always perfect. She even gets my items from the back when she…read morenotices me pull up. Support this treasured business!

Dropped off dry cleaning and the ticket said pick up after 3pm on Thursday. Drive over at 2:30 on…read moreFRIDAY... not in yet. We don't get deliveries on Thursdays. Ya and I don't print tickets you do. Have to wait until 5pm Friday for the shipment! It's a mini van from some other location. And.... Cherry on top it's not in the mini van come back on Saturday. Let's spend all week waiting until they find our order. Find some other place other than Scammies ...er I mean Annie's to do business with.

I walked in and the woman behind the counter looked at me like I had two heads. She didn't smile…read moreor welcome me nor did she ask me what I wanted. I had to engage her. She had a nasty look on her face that actually scared me. When I got back to the car, I told my husband and he asked if she was the owner. I hope not. On that basis alone I decided to never return, but hoped my stuff would be done right. I had two piles of men's shirts. A pile of all 5 blue work shirts that had to be folded and a 4 pile of multi colored shirts that had to be hung. I had them in two separate piles on the counter. She created two separate tickets for each pile. She was aware that I was a new customer but never told me how much I'd be paying. I had to ask. They offer same day service but she never asked when I wanted them. In fact, she never said when they'd be ready. It was printed on the tag. So rude! Then she called about an hour after I left and told my husband she couldn't remember which pile was which because she was so busy!! When I came in she wasn't doing a thing and I was the only person there until I left!!! Why didn't she realize the pile of 4 shirts were on hangers and the pile of 5 were folded? Definitely won't be back!!

I am from out of town. My husband needed to get his shirt cleaned after I spilled on it (lol)…read more Employers were kind and friendly. It was easy to set up my account and bring my clothes in. The service turnaround was quick --- everything was done before the end of our trip! I appreciate their service, and we will be coming back in the future!

Prompt courteous service. I go at least once a week and have never had a problem. The prices are…read morebetter than the other place and the wait is very reasonable. Would highly recommend!

Tita's did a great job tailoring suits for me and my kiddos. We needed some alterations that I was…read morea little worried about, but they were very professional and did an awesome job. Will definitely be back any time I need alterations or dry cleaning.

I'm extremely disappointed with my experience at Tita's Tailoring. If I could give zero stars I…read morewould. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I have not received a phone call, email, or any other communication to try to rectify the issue or send a refund. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

My son just rented his first tuxedo from Suburban Cleaners Tuxedo Rental in Wakefield, Rhode…read moreIsland. We went to 2 other places prior and Suburban was by far the best. Bill, the owner greeted us and made my son feel very comfortable. We walked in a few minutes before closing and he stayed open for us. Bill made all recommendations to my son from the color of the tux and bow tie to the shoes he wore. He then called everything in while we were still there to make sure everything was available. The tuxedo looked spectacular! We are going back to rent another tux for my son's senior prom! I HIGHLY recommend Suburban Cleaners Tuxedo Rentals.

Suburban Cleaners is absolutely magnificent. I brought my daughters bridal veil to Bill to have it…read moresteamed before the big day. Not only did the veil return beautifully, Bill gave me very calming advice and told me to enjoy every minute of the wedding. We also decided to rent my husbands suit from Bill. He measured and had us select the finishing touches. I can not believe how perfect the suit fit . It was like a custom made suit and Bill had it all set and ready to go. In the window of Suburban Cleaners, there is a mannequin with a "flashy" sport coat. When my husband showed interest in it , Bill added it to our rental suit and told us to have fun with it. My husband had more than fun. That jacket brought the house down . Bills service is unbelievable. We are thrilled and I highly recommend Suburban Cleaners in Wakefield RI. Thank you!

First let me say that the majority of these reviews here appear to be from disgruntled people who…read moretook the time to trash Pier Cleaners. This shop has 100's if not 1000's of satisfied clients and these reviews are definitely NOT the norm. I have used their pick-up service and have dropped off dry cleaning and they have been wonderful. I have never had an issue here and have frequented Pier Cleaners for a least ten years. It is not the closest dry cleaner to me, I live in Narragansett, but I trust them and have NEVER had a problem. I highly recommend Pier Cleaners! They are reliable and my clothes are always perfectly dry cleaned!

I have had repeated problems with them!! Horrible customer service! I have received clothing back…read morewith stains they didn't have when I sent them in. I have been charged dry cleaning rates & discovered the clothes were being washed/dried. They offer promotional discounts then "forget" to apply the discount & will only provide store credit to force you to use them again. Most recently they ruined a sweater, & didn't notify me till I questioned them about it. Justin, the delivery manager refused to return it, offered me a $50 credit to keep my business and then charged me $38 to clean 2 Xmas tree skirts and REFUSED to apply the credit. I called the store and neither the owners or the in store manager would return my call.

I took 4 items to Quality Cleaners to have some alterations/repairs done. They were finished…read morewithin a week and all done to perfection. I have already returned for another item to be altered. Thank you Quality Cleaners, I will be back.

At Quality Cleaners, every member of the staff team always greets me warmly and goes out of their…read moreway to meet my needs, whether I need alterations, dry cleaning, or just wash & fold. They are also happy to be honest and give me options when I ask for advice. This is my go-to place!

This laundromat is one of two closest to my apartment, and during tourist season it's been much…read moreeasier to go in the direction of Stonington than into Westerly, so this has been my only laundromat experience in the area. Parking is ample, the machines are plentiful, the place is clean, and the staff is very friendly. But this place is expensive. Washers start at $3/load for their smallest front-loaders and it costs 25 cents to dry for 6 minutes. If I didn't like clean underwear so much, I'd be saving my quarters for my own washer and dryer.

This is a great laundromat! It is clean. There are plenty of washing machines and dryers, and a…read morechange machine if you need quarters. They also offer wash and fold services. The owner was there. She was very pleasant and helpful with the use of the washers. I recommend this laundromat!