If you're in need of a laundromat that can professionally handle a huge job, North Suds is for you!…read moreOur clothing was invaded by carpet moths and we had to bring in close to a 100 lbs of clothing and bedding-- from sheets and towels to shirts, pants and cats. Kelci, the Laundromat manager, promised to sort colors and whites, but even did better! Our order was a big jumble when it arrived, but Kelci beautifully sorted everything -- sheets and towels, pants, shirts, socks and underwear all placed in separate see-through plastic bags that made putting everything away so much easier than expected. Kelci was very modest about what she did for us, but her work was truly above and beyond. While we hope to avoid our pest problem in the future, when we need a Laundromat for any reason, we'll be back with Kelci and North End Suds!

Not allowed to use an outlet to do work while doing laundry.. first I have ever encountered of this…read moreever across the country.

Been coming here for years. Quick laundry wash and fold services that is affordable. Recommend…read morevisiting if you would like to give yourself a day off from the household chore called laundry.

The morning attendants are horrible. The Asian ladies are rude and unhelpful. They don't clean…read more They don't mark washers and dryers out that need to be marked out, and the bathroom always stinks and never has soap or hand towels. If you have an issue with any of the machines the morning staff will tell you it's your fault for not using your eyes, or that you did something wrong. The Asian lady is rude to children as well. Very uncomfortable and dirty environment when the afternoon lady isn't there. The afternoon lady makes up for it and I try to only go when she's there if I go at all anymore.

This laundromat is one of two closest to my apartment, and during tourist season it's been much…read moreeasier to go in the direction of Stonington than into Westerly, so this has been my only laundromat experience in the area. Parking is ample, the machines are plentiful, the place is clean, and the staff is very friendly. But this place is expensive. Washers start at $3/load for their smallest front-loaders and it costs 25 cents to dry for 6 minutes. If I didn't like clean underwear so much, I'd be saving my quarters for my own washer and dryer.

This is a great laundromat! It is clean. There are plenty of washing machines and dryers, and a…read morechange machine if you need quarters. They also offer wash and fold services. The owner was there. She was very pleasant and helpful with the use of the washers. I recommend this laundromat!

I need to find a new place…read more Used to be clean and fairly priced, now a little grungy (ex: look at the dirt around the air vents.) And they keep reducing dryer time per quarter. Washer rinse cycles too short to get all the suds out. Always broken machines and they stay broke a long time. It seems to be about profit vs upkeep (my guess) but they did seem to solve the issue about opening on time. My only use of cleaning service resulted in damage which they claimed existed when brought in. Someone lied - it was not.

Limited washing machines, dryers are the smaller ones, the value is up there I paid $7.50 for the…read morefour load washer, but there was only one of them and I needed 2 I ended up using the $14 washer. and washed on my clothes.

Wow! I am so grateful for and impressed by the wash and fold services at Laundry Room of Waterford…read more I have never used this type of service before, but I definitely will again in the future. I typically use a local laundromat (including laundry room of Waterford) to wash my clothes, but the heavy snow this season and my shifting job schedule made it really challenging to get everythin done this month. Staff were clear and friendly in helping me schedule the service, and my three weeks worth of laundry was done in a day! With my socks matched! I am incredibly grateful. Winter 2026 rate was $1.50 a pound, plus tax and tip. I'll mostly stick to doing my own and use this as a special-circumstances plan, but the cost was very reasonable considering the work and professionalism of what the team did. Thank you!

Unprofessional and Aggressive Employee Date of Visit: Past…read moreSaturday Afternoon My Background: I have been a loyal customer of this laundromat for over 10 years. I live nearby while caring for my mother and rely on this business regularly. As the CEO of a global family enterprise, I understand how customer service should operate--with respect, professionalism, and calm resolution. The Incident: A dryer machine had finished its cycle over an hour prior, with clothing still inside. I asked another customer if it was her load; she said no. Following my long-standing habit--and because every previous employee here had told me it was acceptable--I removed the clothes so I could use the machine. Upon returning later, an employee named Cookie aggressively approached me. She initiated the interaction with an extremely hostile and nasty attitude, accusing me of lacking "common courtesy." I calmly explained that my action was not intentional but simply habit, based on past permissions from staff. Escalation and Unprofessional Conduct: Cookie's Aggression:** Instead of de‑escalating, Cookie became more confrontational, insisting on arguing for roughly 20 minutes just to "get the last word." Disrespect to a Customer:** When I noticed another person waiting at the counter and politely pointed it out, Cookie told me to "shut up and mind my business," adding that I shouldn't tell her how to do her job. She later claimed the individual was her son. Intimidation Tactics:** Cookie had several visitors hanging around the business during her shift. At one point, she pointed directly at me while speaking to them, in a manner that felt intended to threaten or signal that they should possibly harm me. Why This Is Unacceptable: This business does not need an employee like Cookie. Her behavior was not merely rude--it was openly hostile and could have provoked a violent confrontation had I not remained composed due to my professional background and calm disposition. A laundromat should be a safe, neutral environment; Cookie created an atmosphere of intimidation and unprovoked aggression. Bottom Line: No customer should be subjected to verbal abuse, public humiliation, or implied threats from a staff member. Management/ Owner should immediately address this employee's conduct before a more serious incident occurs. In all actuality Cookie needs to be fired!

Ok, let's be real, laundromats can be a drag. In my life on earth, I never expected to have a…read morefavorite laundromat, I DEFINITELY never expected to be honestly impressed by a laundromat, but here I am, fixing to absolutely rave about a laundromat. 1st and most mind blowing- they have machines that can take two weeks worth of jeans from dirty to clean and all the way to DRY - not dry enough to give up and get on with your day slightly damp but whatever just let me leave this place, NO! Actually. Dry. in less than an hour. That sounds like a bald face lie. That sounds like a myth. But I swear to you, it's real. I've done it and it's amazing. I'm not say A pair of jeans. I mean, like all your jeans. Clean. Dry. In approximately the time it takes to watch one episode of Downton Abbey. Like, if you're into Downton Abbey. 2) it's always always always clean. How? Do they have cleaning gnomes or something? Who can say, but it's so clean! 3) I think it was literally Christmas Day, some holiday anyway, and the Google entry for the business says open every day, and I texted right thru Google I think, but I texted to ask is they were for true open that day and I expected either an automatic text response with their hours or like, nothing at all. It seemed a long shot, but I was having a laundry emergency, and I swear, in like two minutes I got a real live response, from a PERSON, who assured me that yes indeed, they were open. It was a Christmas miracle, I'm still talking about it and that was like 8 months ago. I don't know how this place exists in the real world and isn't just a figment of idealism and convenience, but it's there. There's even a place next door that will make you a great omelette or a big honkin burrito, which is also glorious, but a whole other review.

Cleaner than most (except for the floor). Machines in good working order. Reasonable charge for a…read morewasher and dryer.

I came here for their wash and fold service (cash only) which was $1.50 per pound with a $22.50…read moreminimum(15lbs min). I dropped it off around noon and they were able to get it done within a few hours and they had a lock box for after hour pickup which helps for after work pickup. The clothes were clean and folded up very nice and cleanly in a bag! Excellent service with friendly staff!

First and foremost Chloe's is spotless, friendly and accommodating. Happy to retrieve your laundry…read morefrom your vehicle and introduce you to their machines and services. A lending library accommodates those who need a new read and tips and guidance are free and worthwhile. Always a happy greeter! Lx

clean place with helpful attendants updated floors and…read moreclean place clean bathroom love the wash dry fold service

I always drop off my laundry for wash and fold , I don't mind paying a little extra for the service…read morebeing that my mobility is limited and noone to assist me. They do a wonderful job even separating the clothes from adults to children. The folding and bagging is perfect where I can just put my clothes into my drawers without the folding coming undone. Is worth every cent, if they had a weekly pick up service I would utilize that as well.