Excellent independent family run carpet store with very good selection of quality carpets. Service…read morequality and friendliness is top notch and very reasonable prices for good quality rugs.

We selected tile flooring for our kitchen. The day it was to be installed, it was very different…read morein coloring that we chose. We went into the store and spoke with Mark the owner. He told us that if we did not like what we purchased we could take him to court! We were only there to ask if we could reselect. After waiting months for a contractor to install this, we had no choice but to have this flooring installed in our kitchen. We have been living with this for several months now and every day we hate it more. We felt like Mark backed us up into a corner that we had no way out. Sorry we ever walked into that store. Suzanne and Jack G. Wakefield

I have been a loyal customer for over 30 years. The reason is the customer comes first with…read moreRawlings! Mark makes sure that the product as well as the installation is 100 percent satisfactory to the customer.The entire team is attentive to details and quality control. They go above and beyond in every aspect from providing an amazing choice of flooring, making sure it fits your budget , and excellent professional installation experience. Besides being very professional every person there that I have had contact with is kind and caring. Thank you to the entire team!!

Excellent Family owned business! Aldo did a great job! On time and had my carpets looking clean and…read morefresh- highly recommend

Aldo did an excellent job cleaning two sectional sofas for us. He and his wife were responsive from…read more my first call and very helpful in planning the work. And Aldo did a thorough job on site. I highly recommend them.

I purchase a carpet for my hallway and stairs. Great service and support from when I chose the…read moreproduct, measurement service and installation. Appreciate the attention to detail and responsiveness of this local business!

Stopped in there Sat morning walked around for about 15 mins looking at carpet- not one person said…read morehello -can I help u - I never even saw anybody but heard them talking and laughing in the back somewhere-just rude

They did my carpet, hardwood flooring in kitchen, counter tops, tile in bathroom and shower. Can't…read morepraise them enough and service after sale is outstanding. They don't forget you.

Had the misfortune of dealing with Roy. Called to explain…read moresituation with a second floor leak and looking to expedite new floors in a small area. Roy set a time to come later in the week, spent 5 minutes here. Explained time crunch and said he would have a quote that night. No quote came, next day no quote. Called Sat, was told it would be emailed over shortly. No quote came, called Tuesday, was told he didn't do the quote since they couldn't take the job for months. Fair enough but dont drag me along if you're too busy. We think he didn't like us, he freaked out over a blind basset hound with 1 eye and asked us to put the dog away since he was scared. I think he passed on us since he heard us laughing at him. Call somewhere else....

Alycia was amazing! Very thoughtful and knowledgeable and patient, unsdersrsndubv how Overwhelming…read moreall the choices might be! Highly recommend, she really took time to understand and inform us!

Never again, needed 28.35 sq. ft of tile, with waste maybe tops 30. They came back saying that I…read moreneeded to purchase 5 boxes. My mistake was that I never asked how many sq ft a box. 7.4+ at 4 boxes that's very close to 30. But they sold me 5. When I bought back the extra box they refused to take it back as it was a cash and carry deal.

We had just closed on our new home and Mr. Mason came out personally to review exactly what we…read morewanted done... The young gentleman who completed the work were very professional and did a great job cleaning our AC ductwork, our living room & family room carpets and several pieces of upholstered furniture. Very pleased!!!

We had a great experience with ServiceMaster! Our couches were water and dirt stained by our two…read moredogs, but now look clean and new. The business was very courteous, responsive and easy to get a hold of. They confirmed the appointment the week of and were quick and efficient on the day of. We will definitely be using them for future carpet cleaning!

We have been using Floor Covering Shop for years and have always had excellent service. Greg has…read morealways been professional and courteous, and seems to know exactly what we are looking for after only a brief conversation. We have recommended them to family and friends and continue to go back.

The quality of the materials and the installers was excellent. The variety of choices for our…read morekitchen floor was very good. Communication between the store owners and my husband and I was limited. We were told that they would check with us during the job to make sure we were satisfied; that didn't happen. We we're never billed although they had our credit card on file. They called us to tell us we had never paid. When that was rectified we were told that we would receive a receipt and never got one. I would not recommend them and I would not use them again.