The movers themselves were great. The owner ripped me off. Besides arriving at 6:45pm on a Friday night, when quoted a 1:30-5:30pm time frame, no one communicated with me that they were late and when they would arrive. I was told by Lowe's that they would haul away my old refrigerator for $50, which I paid to Lowe's. When the mover arrived I was told that they could not take away my old one because it is a sub zero type refrigerator. The owner said no way due to liability, and they would not drop off my new one either. When I begged the movers to ask him again, he then said he would have them take it for $475 +tax!!!! In the end it cost me $497. He then had me pay it to his personal Venmo account. Thankfully Lowe's reimbursed me for the total. Complete nightmare! read more