I would not recommend this company at all. We inherited their monitoring system in our home. A…read morecontact on the window went out, and they came out to replace it. The guy didn't have the part on the truck but the visit cost ($180), a random $130 dispatch fee to come out to the house! They cam back to replace the small window part and charged me for labor for 2 men for an hour (they were NOT here for an hour). They claimed that I had requested a full system check which I did not, the woman on the phone suggested it and it was not needed --because when you look at the panel you could tell what was out. Despite this full system check wihich cost me $200, I had another contact go out a week later which 2 weeks down the line still hasn't been replaced. When I called about the bill the woman got very combative and refused to make any changes.

Owner told me he would replace my internet box but later said no. He didn't even want to say it to…read moreme but asked his assistant to tell me. Workers are competent though.

We spoke to a number of alarm system installers in our area , and then found Berman Home Systems'…read moreexcellent reviews on Yelp. We needed to replace and upgrade a failing wired security system that we had installed in 1990. We felt completely comfortable from our first phone call to Alyssa and Rob who explained patiently, and in great detail, what would be involved and what choices we could make. Within 2 weeks we had a new upgraded wireless system, installed by two amazing young men: Nate and Jason, who in the space of 4 hours, finished the install, explained each step, and left the house spotless. Our concerns about possible damage in removing the old equipment and installing the attractive new system was unfounded: you would never know that any work had been done. After the install, Rob followed up with a detailed complete tutorial on how to use the system most effectively, and strongly encouraged us to stay in touch if any questions or problems arise in the future. We would highly recommend the team at Berman Home Systems.

Before coming across Berman, we had planned to extend our contract with one of the larger security…read morecompanies since our house already had an existing alarm system. However, when Rob Berman visited to plan out our wifi system, we discussed security and it became clear that he was extremely knowledgeable about the intricacies of security. He pointed out several major flaws in our existing system, which made it easy for someone to enter our home undetected. Rob took us on a walkthrough of our house to assess the requirements for installing a new system. Later that evening, we received a quote which we accepted immediately. The installation team was professional, detail-oriented, and kept us informed throughout the installation process. Rob made multiple visits to ensure everything was going smoothly and even took the time on a Saturday morning to walk us through every aspect of the system. Overall, we are thrilled with the work done by Berman. The installation team paid attention to every little detail and Rob's personal involvement in the project was appreciated. We feel secure and safe in our home and would highly recommend Berman to anyone looking for a top-notch security system.

There are a lot of security camera companies but we are so glad we chose this one .The guy knows…read moreand explains very clearly options for everyone's budget quality of service and cameras when you deal with this company!!!!!! I've had 5 different cameras installed by multiple companies , this is our second system installed by Big Brother HD ,, The first was over 5 years and that's still working in great condition just as it was installed yesterday hence the reason why we called this company to install a system in our business now Thank you so much

Love this company! they are friendly, wonderful at what they do, and attentive! They installed…read moreawesome hi def cameras at my facility and I can even use my phone to stream live! I feel a lot safer now. Thanks big brother for keeping me feeling in control at all times Hah!

I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

I needed the exterior framing around my custom porch windows repaired or replaced, so I reached out…read moreon Yelp and received several competitive bids. However, NNJ Handyman Group was the only company that provided a good quote for both options. I ultimately chose NNJ Handyman Group, and I'm very glad I did. Ramon delivered outstanding work--he didn't just replace the entire exterior framing, he also waterproofed and insulated the windows before reframing them, which shows the level of care he puts into every detail. I was so impressed with his workmanship that I hired him on the spot for two additional projects. He completed both with the same professionalism and skill, and I couldn't be happier with the results. If you're looking for a reliable, skilled handyman, I highly recommend Ramon from NNJ Handyman Group. You won't be disappointed.

Clear communication and great service. They offered same day appointments and arrived promptly…read more Great value without the crazy mark ups.

Ralph and his team where on the ball with setting up my telephone system, audio system, security…read moresystem, internet network (wired and wireless), and camera system. They set me up with the latest in technology, including voice over ip. I highly recommend them.

From the owner: The Phone Guy helps you find the right technology solutions to meet all your needs from the…read moreinstallation of your VOIP systems, computer and data network systems, CCTV systems to the maintenance of your phone systems, wiring and cabling, and AV installation in NY and NJ.

I've had ongoing issues with the doorknob and lock on my apartment door. My super came by multiple…read moretimes to try to fix it, but unfortunately, nothing worked. My landlord suggested I reach out to Arthur at Sullivan Locksmith, and I'm so glad I did. He responded quickly and came over as soon as possible to resolve the issue. He and his colleague worked on my door for about 15 minutes and had the lock working perfectly. I highly recommend his services!

We had a loose, stripped doorknob on the exterior of our building on the Bowery. I walked into…read moreSullivan Locksmith Services, met Arthur who showed me some options. He was able to replace the doorknob that day after his workday ended. Arrived promptly, worked efficiently and completed the job in a timely fashion. Top quality hardware and labor. Fair appropriate pricing. Thanks Arthur!

I used this company in oct 23. The service was excellent then and they are still reliable ! My…read morephone app went out I called them and they were kind and respectful enough to guide me step by step over the phone! No Charge and I got it back up and running! Today another company would have charged me to come out to fix the problem. These guys are honest in my opinion . Every one is looking to make a dollar ! As long as they're around I would use them. Very polite people! I beg you to look at their reviews and see for yourself . I had another company I was using and left them BC everything was a charge and they were not reliable! This is really a five star company!

Amazing service from start to finish. I contacted Endrit and he reached right out. I had some…read moresecurity concerns around my house and needed him to install two security cameras. He showed up the next day, did a walk through with me and gave me a reasonable quote. He came the next day with his team at 9am and did a very clean and neat installation. They walked me through how the cameras work, how I can view them on my Phone and even when I had some follow up questions he was there. He also added in a free camera at no charge by my front door. Very good Business, very reasonable rates and high quality work. Endrit is a very hard working guy and I trusted him highly. Highly recommend. Very very responsive. Great communication. 5 star service.

Great service and products! They were very professional throughout the process of advising which…read moreproducts to go for, installation, and guidance on how to best make use of it all. Most importantly, the team has always been kind and congenial! Highly recommended - go for it don't even think twice.

This Security Camera company is reliable and very professional! The proposal estimate was accurate…read moreand their customer service was immediate. They were able to Install 12 cameras and a full alarm system in my house in a very short notice. Reasonable prices. Highly recommended!

Let me start by saying this is the most reliable and honest security company I have ever…read moreencountered, Andre is a very stand up person, he is nice, fair, soft spoken, on time and will negotiate a very fair price, and does absolutely the best work ever, I highly recommend True Defense Solutions for all your security needs, I promise you will not be disappointed or discouraged, I was skeptical because I found this company on Yelp, best decision I ever made, now, I also have a very reliable security team for all my security needs, Thank you Andre, as you have made me and my husband true believers in honesty and integrity, it is our pleasure to have met you and used your services, I wish I could give far more than 5 stars. Thanks M & J Holland

Andre and Travis did an amazing job upgrading all nine of my cameras. They removed all the old…read morewiring and upgraded me to a digital system -- work that many others refused to take on. They were efficient, fast, and open to collaborating on wire placement. Both are extremely knowledgeable about security systems, and I'd highly recommend True Defense Solutions to anyone looking for reliable home security services. The value we received was excellent.