I can't believe the bad reviews. We've had their equipment for years, ten cameras in various places…read morein our business. No trouble at all. When one of the cameras goes out, we need access to a new computer, or there are other issues, their tech department calls quickly and fixes the problem.

Beware of Carlos. He'll make you think that he's on your side and looking out for you. He'll even…read moremake you think like he's your new BFF. Don't fall for his sweet talking. He's just sizing you up to see how he could make a quick buck off of you by overcharging and then giving you subpar equipment. He'll do this because he thinks you don't know anything about security products anyway and will never find out. His bosses probably condone this practice. Stay away from them and go somewhere else. Security equipment dealers are dime a dozen. Don't be fooled by their BBB and Google ratings. Those are carefully solicited.

Lock and Tech USA are Awesome. Their professionalism and technical expertise are second to none…read more Their techs showed up on time and were very accommodating to my needs. They installed a new intercom system and also had my security system updated to the latest technology. Lock and Tech are spot on and are very reasonable and fair with their rates. Highly Recommended!!!!

Lock & Tech: Transforming Building Security Like Modern Day Superheroes!…read moreI can't sing Lock & Tech's praises loud enough! They're not just intercom installers, they're security saviors! Our apartment building was plagued with break-ins and unwanted guests. Lock & Tech swooped in like a hero, relocating our intercom system outside and installing a magnetic door lock. Suddenly, our building felt secure, like a fortress against the outside world. But Lock & Tech doesn't stop at basic security. They understand the complexities of managing a larger building. When our 89-unit complex needed a complete intercom overhaul, Lock & Tech's Gabriel became our guide. He patiently educated our superintendent on all the options, ultimately leading us to a top-notch ABB system. There wasn't a single hiccup in the process. Their technicians were professional ninjas, sticking to the schedule and leaving no mess behind. But the best part? Lock & Tech goes the extra mile. They're the only company that offered a service contract - a safety net for parts and labor! Let's face it, peace of mind is priceless. Sure, some might scoff at their email address, but don't let that be a dealbreaker. These are the security champions our city needs, the ultimate problem-solvers. If you're looking for a company that prioritizes your safety, efficiency, and clear communication, look no further than Lock & Tech! They'll have your building feeling secure and technologically advanced in no time. Brooklyn, NY, USA  *  Gemini can make mistakes, so double-check it

Became unresponsive and didn't do the job as I wanted. Installed the reolink system in my home. Ran…read morea wire across the roof of the home because it was convenient for them but not a professional install. After multiple attempts on rescheduling and promising to fix the wire he never came back. Would not recommend.

I needed a wireless doorbell and camera installed and was able to find a technician within a day to…read moreschedule for the installation. Everything was perfect, the worker Phas was very professional and kind (efficient as well). I would definitely recommend to anybody who is interested in work done around their unit.

I schlepped a power wheels car to Queens from Nassau, and then went back to pick it up two weeks…read morelater, my 2 year old in tow. We got home and it had *the exact same issue as before.* I was suspicious when I was in the store because the person I spoke to first told me that he'd ordered the motherboard as I was told they would over the phone, and a few seconds later said, "I tried to order the motherboard but they don't make it." He told me it was "the power switch." Anyway, I got home and it had the same issue as ever (which is that when you have your foot on the gas, it will go for 10 seconds and then stop abruptly). I called and was told that I would get a refund "right now," and then 20 mins later I got an email telling me I would not be getting a refund and that I should bring the car back for them to try again. DO NOT USE THIS PLACE.

I turned to this company because I needed to have my microwave repaired and it was covered under a…read moreHome Depot warranty. Their response was immediate and the actual repair happened faster than I would ever have imagined. Highly recommended!!!!!!

Can't stress enough how helpful these guys have been to me in the past. I used to rent an apartment…read morewith a very old alarm system a few years back and wanted to get it up and running again. Ofear and Oren came out within a few hours of me calling to give me an "on site" estimate. I thought they were reasonable and decided to have them do the work right then and there...which they did. Thankfully, only a couple of sensors had to be replaced and everything else was still usable. Thanks for giving me piece of mind during my year lease!

This company delivers! We tried several camera security…read morecompanies, including some who topped Angie's list, but all they wanted to do was sell us more equipment. Ophir and his team, arrives on time, examined the issue and repaired/ replaced as needed, all the while keeping us posted on the precise cost. They fixed my 4 indoor and outdoor security cameras, and helped us download a user friendly app on 2 iphones and 2 macbooks. Great Job Guys! Keep up the good work.

Effective Alarm Systems delivered outstanding service from start to finish. Their team was…read moreextremely competent and knowledgeable, especially when it came to navigating and complying with the strict requirements of the New Jersey Cannabis Regulatory Commission (NJCRC)--which is no small task. They were professional, detail-oriented, and highly responsive throughout the entire process. Communication was VERY clear, questions were answered promptly, and any issues were handled quickly and efficiently. If you're operating in a highly regulated environment and need an alarm and security provider who truly understands compliance, timelines, and execution, Effective Alarm Systems was the right choice for me. Five stars from me without hesitation. Fuse Brands Inc.

Our sprinklers went off at 2:00 am; by 6:00 am our facility was flooded…read more When we called Effective Alarm and asked why they hadn't called anyone we were told that: - they tried the local police dept. and received no answer - they tried everyone on our call list and received no answer When we asked if they ever heard of 911 we were given some condescending response. We fired this company. Any company that knows there is an emergency and chooses to do nothing about it should not be in business.

This company doesn't have a valid COI. After rescheduling 4 times with them due to their tardiness…read more(and noncommunicative behavior throughout) the person left when they showed up to our building without a COI when we clearly communicated to them that they need to email or come with a COI, as is standard for all NYC buildings. Stay away. Plenty of other competitive groups.

The best AV company that I have hired. Installation was professional, quick and extremely…read moreefficient. The technician, was courteous with minimal fanfare he marked the spots on the wall, popped a hole into it dropped the cables and using what looked like a magic tray made all the wires disappear mounted the TV, cleaned up behind himself thoroughly and the job was done. The price was on estimate and under the projected time he stated. I would most definitely hire them again

Great work with invisible wiring on home theater systems! This is one of the few installers around…read morethat will take the time and run wires properly. I saw an earlier review on here that said they were frustrated with availability of booking, but that is to be expected. They are a small premium company that is in high demand. Despite the one negative Yelp review I decided to follow the google reviews and went ahead and got them to install my home theater and camera system. I can not find a single wire. They didn't leave a single trace of dust. It was like we bought the house with everything pre-installed. To anyone with second thoughts about this company I would like to tell you that they are worth the wait. Thanks you to Mark and Frank for making us feel safe through the whole experience.

This company was listed as a dealer for door king gate security systems. I called to schedule an…read moreappointment waited two weeks for the appointment my husband took off of work waited all day called and asked what time they were coming and the lady on the phone told me that they're too busy for us they're not coming and they're not rescheduling me a new service appointment. I've never heard of anything like this in my life ! we own two businesses and customer service is our number one priority it's disgusting the way they treated me she hung up the phone on me and gave me attitude because I wanted a service appointment. Isn't that what you do? isn't that how you make money? I am apalled by the way I was treated. I hope you go out of business!